A Great Get..but Room to Grow
I use BigCommerce to manage our shipping and online orders during our mail order season. The product helps us track orders and seamlessly …
BigCommerce
Top Rated
BigCommerce
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Read moreRecent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Top Rated
2022
Most Loved
2022
Popular Features
View all 20 features- Product catalog & listings (406)8.181%
- Product management (403)8.080%
- Mobile storefront (394)7.575%
- Visual customization (397)7.373%
Reviewer Pros & Cons
View all pros & cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
View all pricingStandard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Product Demos
Getting Started with BigCommerce | BigCommerce Tutorials
02:50
BigCommerce Company Values
03:30
BigCommerce for WordPress Announcement
01:09
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
- Shopify
- Shopify Plus
- Salesforce Commerce Cloud
- WooCommerce
- Magento Commerce Cloud (formerly Magento)
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 8.1.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
View all alternativesCompare with
Reviews and Ratings
(648)
Attribute Ratings
Reviews
(1-25 of 39)- Popular Filters
Companies can't remove reviews or game the system. Here's why
April 13, 2022
BigCommerce Review
3
Marketing/Sales
2
Store Manager
Store Programmer
Store Programmer
February 09, 2021
Great Platform + Great Customer Service = A+ Company
2
Owner and managing director.
September 28, 2020
BigCommerce- A Great "Build Your Business" Provider
2
Product Management
Operations
Accounting
Marketing
Operations
Accounting
Marketing
August 18, 2020
Great host for Ecommerce
2
We use Bigcommerce for order fulfillment, promotions and web design.
August 17, 2020
Compared to Network Solutions
4
Page builder and store creator - 1 person
Charging customer, changing the status of orders, edits orders - 2 people
Prints and categorizes orders, trouble shoots, puts out fires - 1 person
Charging customer, changing the status of orders, edits orders - 2 people
Prints and categorizes orders, trouble shoots, puts out fires - 1 person
August 12, 2020
Why I tell business friends to consider BigCommerce
6
Sales
Accounts
IT
Machinists
Accounts
IT
Machinists
August 03, 2020
The platform for dummies
4
Adjunct managers/website designer
4
I manage the site overall myself including editing, adding products or photos or changing prices with assistance from my account manager.
The other two work in sales and collect up the orders for dispatch.
The other two work in sales and collect up the orders for dispatch.
February 03, 2020
Great web-business starter
2
Our president and owner (who does almost everything), and a marketing consultant. He did the preliminary set-up and design. I manage it on a daily basis and make changes when appropriate. I also make decisions regarding app partners such as mail marketers, tax consultants, money takers!
January 26, 2020
SUPER Big E-Commerce at affordable prices
3
basically updating products. customer service. blog maintenance.
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
2
IT and product marketing.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
1
Web Design / Development
Marketing / Promotion Planning
Graphic Design
Database Development
November 22, 2019
Great product that grows with you!
20
E-commerce sales and customer service.
November 11, 2019
BigCommerce for the win!
5
sales, marketing, management
November 01, 2019
BigCommerce Rocks, I'd definitely recommend it!
3
Web & Marketing, Sales, and Customer Service
October 18, 2019
BigCommerce is an excellent platform with a few quirks
8
We have Customer Service agents that help answer questions about customer orders like lead times, tracking info, items ordered and product recommendations. We have sales reps using bigcommerce to place orders on behalf of customers, create customer groups with special pricing, and discounted shipping rates. We have catalog specialists that add products and categories. We have content writers adding content to the blog, product descriptions, and category pages. We have developers making changes to the theme and email templates.
October 05, 2019
BigCommerce from a small business owner
1
All of them. I do everything for the site and the business. A solo operation currently. The BigCommerce platform allows me to expand how I operate on several fronts at the same time. I am looking forward to teaching team members all of the abilities of the website as our business expands.
September 20, 2019
Happy Customer!
1
Product Management, Customer Service
September 19, 2019
Long time User's Review
1
I'm a one woman show so I do everything within the company
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
1
I am a lone ranger from product design to customer service and BigCommerce helps me be able to do everything myself, affordably.
September 10, 2019
We built our business on BigCommerce!!
2
Sales
August 09, 2019
Growing BIG with BigCommerce
4
We have eCommerce and marketing employees working with BigCommerce every day to improve our website. We have a two person team tackling most of our product listings and data entry, while another works on graphics and banners to keep the site visually interesting. We work on everything from email marketing to order fulfillment and everything in between.
June 11, 2019
Very satisfied with BigCommerce
4
Tech support, owner, CFO, production manager, customer service
1
manage web site, make updates, additions & changes when necessary