BigCommerce, Big Results!
We use BigCommerce to operate our online store, which has been a significant source of revenue and immensely important to how we run our …
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (408)7.777%
- Mobile storefront (396)7.575%
- Product management (405)7.373%
- Visual customization (399)7.171%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
- Shopify
- Shopify Plus
- Salesforce Commerce Cloud
- WooCommerce
- Magento Commerce Cloud (formerly Magento)
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate eCommerce security highest, with a score of 8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(652)Attribute Ratings
Reviews
(1-25 of 429)Companies can't remove reviews or game the system. Here's why
October 25, 2023
BigCommerce, Big Results!
- Large positive ROI, we conduct a majority of our opportunities by attracting online
- Helps reach a larger audience of intentional prospects.
- Helps validate the look and experience with our brand.
June 22, 2023
BigCommerce: a strong-hosted eCommerce platform
- No need to manage a server
- Streamlined customer service.
- Allowed abandoned cart recovery.
- BigCommerce reduced the complexity of our tech stack which also reduced cost
- Easy to Launch new stores
- Good selection of integrated Payment Providers with no Fees
- Reduction of monthly expenses for development
- Speed was improved, so better conversion rates
- Cost more for customization, as not as many apps available
December 15, 2022
A Great Get..but Room to Grow
- Reduced cost of shipping
- Streamlined order communication
December 14, 2022
Best tool to manage your eCommerce business
- It helped us to grow our sales 500% as compared to year 2021.
- Definitely helped us to streamline our operations
- Helps us attract users with great discounts and offers.
December 13, 2022
Thank You Big Commerce! We appreciate your products and services!
- Attract more site visitors
- Increase orders
December 11, 2022
Best E-commerce platform
- SEO activity
- Product catalog easy to use
- Security
- 24*7 support
December 06, 2022
BigCommerce has been a great eCommerce platform for our business.
Score 7 out of 10
Vetted Review
Verified User
- Eye4Fraud helped decrease lost inventory and cost by preventing fraudulent orders from occuring
- Ease of access and visibility
- increase AOV
November 30, 2022
BigCommerce Review
Score 1 out of 10
Vetted Review
Verified User
- negative
- reduced roi
- time consuming
August 14, 2022
Awesome E-commerce Platform
- Ability to expand our audience of potential customers
- Mobile SEO
- Ability to increase and track the amount of visits to our website
July 27, 2022
Great modern platform, especially at the price point
- Saved my clients lost of money on plan pricing and transaction fees over other platforms.
- Was a pretty seamless solution to getting on a modern coded theme with pagination quickly.
- Reduced operational overhead managing the store
- Analytics for making data-driven decisions
- Integration to our ERP to manage logistics and financial reporting
June 12, 2022
BigCommerce finally put on its big boy pants!
- Provides a robust platform to sell a high-risk product.
- Page Builder saves you time and money by negating the need to buy a template.
- Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
April 26, 2022
BigCommerce Review
- Increased AOV.
- Streamlined operations.
April 20, 2022
Professional Ecommerce Platform at an Affordable Price
- Users like the professional look and navigation of the site, which increased orders.
- Processing and fulfilling orders is much faster than with my previous system (osCommerce).
- BigCommerces manages all backend codes, which includes security. That alone has been a great investment.
April 13, 2022
BigCommerce Review
- Generally positive impact on all of our business objectives.
March 26, 2022
Affordable and very usable
- Our web revenue has increased by about 500% over the last 3-4 years and BigCommerce was able to handle easily the higher traffic and order volume.
- Our BigCommerce plan if quite affordable, so our ROI is exceptional.
- BigCommerce is intuitive and easy to use, so we do not need IT specialists to maintain our website. This has saved us tens of thousands in consulting and outsourcing fees.
March 25, 2022
BigCommerce isn't worth the price
- BigCommerce is overpriced for what you get.
February 28, 2022
BigCommerce: The Vehicle To Get You Across The Finish Line
- We booked our first international large multi-pallet order in our history to a British corporation. In another first, we shipped the order direct to Ghana.
- We added 70 first-time customers since launch. Over half have ordered more than once.
- Integrating with two of our largest national customers' EAM systems has reduced the costs - and time - involved with order processing, including eliminating paper invoices. This has sped up our cash receipts from customers with payment terms.
February 18, 2022
BigCommerce - Big Solutions
- We've seen a dramatic reduction in abandoned online orders, due to cart recovery, and the improved UX for the customer, somewhere to the tune of a 60% reduction.
- Our online sales numbers, not just individual sales, but total revenue, have increased as a result of more customers moving away from phone orders due to the ease of the system. This has in turn allowed our call staff to put more of their attention to other specialist tasks in the company.
- It has reduced the time it takes annually to handle and audit our price changes. The process has dropped by about 2 full days, with a significant minimization in the rate of errors.
- Our shipping quotes for online orders are significantly more accurate, a difference of up to $20 per order for some customers, at huge savings to them. This is because it can interact so closely with our FedEx and UPS negotiated rates.
- There has been a tremendous relief among the company and the customers related to confidence in the system after the previous solution proved to be unreliable.
- Streamlined e-commerce operations.
- Better SEO.
- More recovered revenue from abandoned carts.
January 04, 2022
World's Number One eCommerce Software
Score 9 out of 10
Vetted Review
Verified User
- Cost effective
December 20, 2021
Bigcommerce - A Good Choice
- Better branding
December 12, 2021
Big Big BigCommerce
- Less worry about web servers and hosting.
- Easy customization.
- Increased in payment options results in increase in sale.