Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(661)Attribute Ratings
Reviews
(1-25 of 28)Companies can't remove reviews or game the system. Here's why
February 29, 2024
Perfect or international shipping options
Yes
We originally had a custom site. When it became outdated, we looked at several options -- particularly Shopify, Wix and SquareSpace, among others. We needed improve shipping integration and the ability to sell in international markets. We decided to go with BigCommerce because it enabled easy integration with multiple shipping providers.
February 28, 2024
Helped Take My Small Company to the Next Level
Yes
It replaced two things actually. My not so great webstore I used to run along with a separate website. Now I have everything in one site making it easier for my customers to find what they need but also having everything all in one place in general is rather nice.
I am VERY happy to be with BigCommerce compared to the way I was doing things as my webstore was not very good and I struggled to keep it going and never had any time to work on my website.
But now having everything in once place I can easily edit, I really am happy about things compared to the way they were.
I am VERY happy to be with BigCommerce compared to the way I was doing things as my webstore was not very good and I struggled to keep it going and never had any time to work on my website.
But now having everything in once place I can easily edit, I really am happy about things compared to the way they were.
April 13, 2022
BigCommerce Review
Yes
BigCommerce replaced Wix.com because of it offered better options (choices) for us
Yes
Network Solutions/Ecommerce (monster commerce platform)
Their platform has not changed in over 10 years, horrible mobile options (can only show 3 products on mobile home page) and interface is old and cumbersome.
Their platform has not changed in over 10 years, horrible mobile options (can only show 3 products on mobile home page) and interface is old and cumbersome.
Yes
This is a tricky question. We used a 3rd-party online store but wanted to do everything in-house instead as the margins were much greater. Once Shopkeep and BigCommerce partnered together, this was a no-brainer as I was already using Shopkeep as our in-arena POS.
Yes
We had an old style ecommerce web shop in the past but this required intervention of technical support to update even the simpliest of things
January 26, 2020
SUPER Big E-Commerce at affordable prices
January 20, 2020
User friendly and great for start ups!
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
Yes
We replaced Volusion with BigCommerce. Volusion had lost interest in the need to evolve and grow with the needs of the marketplace.
January 07, 2020
A Robust and Fresh Platform
Yes
Volusion
December 30, 2019
BigCommerce - the all purpose eCommerce tool
Yes
Cartweaver (third party cart software, self installation)
MIVA Merchant (antique code)
December 28, 2019
Why I switched to BigCommerce
Yes
We replaced Shopify with BigCommerce. We found that Shopify was not as responsive and actually prevented us from listing products since we are a surgical equipment dealer. They felt that anything with "medical" in the name needed FDA documentation. We provided them with our vendor's (the manufacturer's) documentation, but that did not seem to matter. Converting to BigCommerce from Shopify was extremely easy. Everything imported.
November 11, 2019
BigCommerce for the win!
October 18, 2019
BigCommerce is an excellent platform with a few quirks
Yes
It replaced Odoo back when it was called Open ERP. Open ERP was a completely custom system which made it difficult to get up and running right away. We only used it for about 6 months before we started looking for another solution. We looked at shopify, open erp, and bigcommerce.
October 05, 2019
BigCommerce from a small business owner
Yes
We were using WordPress for our website needs. As our business expanded the need for an online channel to continue our growth was needed. The current state of retail, especially in the skate industry, demanded that we go online not only to expand our sales but to harness social media platforms. We needed a platform that harnessed what we had already built, and easily, reliably allowed us to build it further, and still gave us the freedom and tools to do it in our own unique way.
September 19, 2019
Long time User's Review
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
Yes
We were on the Volusion platform for 4 years. We finally started to see some traffic come to the website and our cost due to bandwidth almost tippled in price. We didn't have an increase in sales (due to the number of visits it takes for someone to purchase our products), so we couldn't afford the cost of Volusion and expect to grow our business at all.
September 10, 2019
We built our business on BigCommerce!!
Yes
We initially used a platform called EROL, then moved to Volusion. We moved to BigCommerce because Volusion was difficult to use, didn't have all the facilities we required, and needed a lot of customisation.
September 06, 2019
Great decision to go with BigCommerce!
August 09, 2019
Growing BIG with BigCommerce
July 26, 2019
BigCommerce All The Way!
Not Sure
Yes
We did not decide that we wanted to replace Shopify and Magento, BigCommerce simply continues to prove again and again that it is the best choice for the worlds fastest growing, mid-market, online brands.
It offers powerful e-commerce tools that allow users to customize their site, manage shipping & payments, list products on social & retail sites. Mobile-ready storefront, secure & PCI compliant, native integration with many third-party apps and 100+ features included as standard.
It offers powerful e-commerce tools that allow users to customize their site, manage shipping & payments, list products on social & retail sites. Mobile-ready storefront, secure & PCI compliant, native integration with many third-party apps and 100+ features included as standard.
April 23, 2019
BigCommerce as a Catalog Site
Yes
We used BigCommerce to replace a client's old Squarespace site. Though Squarespace is a great platform that makes great looking sites with ease, we needed a platform that had a bit more power under the hood, so to speak. We chose BigCommerce because it offered the features we needed for this project at the best price point. Additionally, BigCommerce's templates allowed us to reduce our development lead time, keeping the client happy and allowing us to focus more attention and dev hours on the labor intensive parts of the project. Finally, BigCommerce's pricing system allows us to keep the website relatively low-cost until we turn on the last few features that will promote the page to Enterprise pricing.
February 15, 2019
Easy as 1, 2, 3!
Not Sure
February 14, 2019
Big Commerce is great for online stores
