Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(1-25 of 436)Companies can't remove reviews or game the system. Here's why
March 07, 2024
Last resort letdown...
Score 1 out of 10
Vetted Review
Verified User
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were worried they may go under and we would lose our site at some point. BigCommerce REALLY pumped up night/day difference and so did web reviews. Our REALITY is, in my experience, their customer support is about 12 levels below Volusion's "standard" support. In my opinion, the inventory control on BigCommerce can not even be called inventory control when compared to Volusion. We have added HOURS each week to our everyday tasks with inventory and categories. In my opinion, the owner/operator experience is not even comparable to Volusion. I STILL feel Volusion is not a viable choice for us anymore due to the scare factor BUT I just want to caution any other looking to move from Volusion to BigCommerce, DO NOT DO IT - DO NOT EVEN START IT. We are in firearms so our choices are limited. We paid a data company to move and match all our data, they did very well in that BUT as we got to using BigCommerce, we realized this was a huge mistake. By that time we had too much time and money into the move. All we accomplished is losing fear of Volusion going black.
March 06, 2024
Great Platform for the Price.
It's a great e-commerce store that integrates well with our fulfillment platform. Its API also is able to interact with other data sources/data warehouses so we can analyze performance. The options/features within the platform make the product flexible for our 3 business needs (we own 3 different storefronts with BigCommerce).
February 29, 2024
Perfect or international shipping options
I've built custom e-commerce sites for almost two decades, so I'm used to advanced features and customization that are hard to get with basic e-commerce providers. I specifically needed international shipping and advanced sales tax features, as well as customization for products with multiple features. I researched several e-commerce providers before finding that BigCommerce fit all my needs. My client uses multiple shipping providers, including USPS, UPS and FedEx. Plus, she needed more advanced tools for sales tax collection, since she ships all over the United States.
February 29, 2024
BigCommerce is a well rounded great e-commerce platform
We use BigCommerce to run our e-commerce web site selling luxury skincare products direct to consumer. It's an easy to use platform. You can run a website without knowing how to code if you need to. Of course the internet marketing department has no problem using the platform but it is also easy to use for our customer service department to manage consumer orders.
February 28, 2024
BigCommerce delivers
For a DTC online store.
February 28, 2024
Helped Take My Small Company to the Next Level
I switched to BigCommerce awhile ago now after attempting to use some other shopping cart sites along with trying to run my own webstore software with not the best results.
One of the things I like about BigCommerce was the fact they have fantastic customer service and were able to walk me through making changes to my domain name and other settings I was not sure on. They also make it really easy to build your site and list products which has made for a nice looking website, but has made the shopping on my site a lot easier for customers which has also helped increase sales which has made a huge difference!
One of the things I like about BigCommerce was the fact they have fantastic customer service and were able to walk me through making changes to my domain name and other settings I was not sure on. They also make it really easy to build your site and list products which has made for a nice looking website, but has made the shopping on my site a lot easier for customers which has also helped increase sales which has made a huge difference!
February 27, 2024
BigCommerce is worth it!
It is used by the entire organization and one person runs it. Since we are a one-person operation, there are no logistical problems. It gives us the online sales presence we want and need. Because it’s only the me person, bigcommerce makes it easier for me to get everything done without having to outsource.
February 27, 2024
Big Commerce has helped me affordably grow my online business
I used BigCommerce for about 14 years and switched to Shopify in October. I can NO LONGER recommend this company to anyone.
January 26, 2024
BigCommerce Success!!
We have utilized Big Commerce in the development and execution of our website. The SEO and store creation have been simple and easy, and the company has been super easy to deal with. We have been able to take our company's revenue 3x since we have utilized Big Commerce. The website has been able to be developed, and we have received numerous compliments along with positive sales growth.
January 23, 2024
BigCommerce is there for my company.
We use Big Commerce for online selling (retail and wholesale orders).
January 17, 2024
BigCommerce Added a Second Income Stream To Our Business
We use BigCommerce as our main website. We switched over from Wordpress so we can finally sell the products we carry in our brick-n-mortar store, online. Not only do we use it for our service-based business at our retail location, but now we can sell products directly from it as well. (hits two birds with one stone)
October 25, 2023
BigCommerce, Big Results!
We use BigCommerce to operate our online store, which has been a significant source of revenue and immensely important to how we run our business.. with a huge marketing effort to reach healthcare professionals online with our products. We use BigCommerce to take and process orders, as well as catalogue our entire inventory for public visibility.
June 22, 2023
BigCommerce: a strong-hosted eCommerce platform
BigCommerce is our eCommerce platform. We migrated to there from our own proprietary platform after realizing how much easier it was to work with a third party system than trying to maintain our own in-house system. It is our only eCommerce platform, and we use it for all of our websites.
BigCommerce is the foundation of our online business across multiple countries, it provides the base functionality we need to put our products in front of customers in a clear and accessible way. Its powerful API allows us to connect easily to third-party platforms and add the functionality we need to produce a storefront which converts.
We switched over to BigCommerce due to new restrictions put forth through Shopify. Shopify began removing products on our website (as well as competitors) that they no longer wanted on the platform. 100% legal products, but seems Shopify is cracking down on what they allow now. Because of that we needed to switch to another powerful platform. BigCommerce was the one.
December 15, 2022
A Great Get..but Room to Grow
I use BigCommerce to manage our shipping and online orders during our mail order season. The product helps us track orders and seamlessly integrate into shipping while getting preferred rates on postal service.
December 14, 2022
Best tool to manage your eCommerce business
We use Bigcommerce as our primary order processing service for our website www.kapiva.in, It help us to manage orders, create offers and manage customer profiles. We don't to look anywhere else to get the sale data, all are in-build in BigCommerce. It helps us to export all sorts of reports to calculate revenue. It also is integrated with JudgeMe, which gives us feedback from customers everyday. A big chunk of our work has been made easy just because of BigCommerce.
December 13, 2022
Thank You Big Commerce! We appreciate your products and services!
We use Big Commerce for our website. We have so many products that either have size options or core charges and the platform allows us to customize those specifics.
December 11, 2022
Best E-commerce platform
We normally provide b2c services , as BigCommerce easy to use for any customer so we recommend them to use BigCommerce, we provide them start to end service like theme setup , payment setup , product setup etc. so BigCommerce is one stop solution for it.
December 06, 2022
BigCommerce has been a great eCommerce platform for our business.
Score 7 out of 10
Vetted Review
Verified User
We utilize it for orders that are placed through our website. We also us MiniBC App for our order subscription program. The main areas I have issues with is MiniBC, limitations when creating sales or campaigns, and the subscription frequency.
November 30, 2022
BigCommerce Review
Score 1 out of 10
Vetted Review
Verified User
Used BigCommerce as a platform for an online store
August 14, 2022
Awesome E-commerce Platform
BigCommerce is used as our main platform for website orders. We receive the orders and can access the customers' order information through this platform. This is also where we can answer questions or issue any refunds needed. We also can create our discount codes, promotions, etc. though here. This product is perfect for our business and is extremely user-friendly.
July 27, 2022
Great modern platform, especially at the price point
I'm a web developer that specializes in e-commerce. I regularly help clients open new stores on BigCommerce or migrate their stores from other platforms to BigCommerce. It's especially good for B2B businesses and those that need multiple storefronts. The headless option makes a great pairing with WordPress, which gives customers more design control over the informational aspects of their e-commerce stores.
We need a flexible e-commerce solution that's easy for our internal users to manage, integrates with a wide range of 3rd party apps, and most importantly can provide a fantastic experience for our customers. We sell in multiple regions around the globe and need the flexibility to manage and serve our stores to different regions, currencies, customer groups, and product portfolios.
June 12, 2022
BigCommerce finally put on its big boy pants!
Our eCommerce website platform needs to be willing to work with hemp-derived products, and BigCommerce is one of the more well-known platforms in that arena. Honestly, in the last couple of years, BigCommerce hasn't really been my first choice, but again, when you're working with products derived from federally legal hemp, your choices are very limited. Having said that, I've been very surprised with how far BigCommerce has come in the last couple of years, specifically the Page Builder, which essentially allows you to select a free template, and customize it in a drag-and-drop environment, and if you have the time and ability to do that, Page Builder essentially negates the need for a paid, premium template. I would also say adding and editing products, and building out promotions, and customer groups are very easy in BigCommerce, and more robust than the other platforms I previously preferred to work with.