November 18, 2019
Score 10 out of 10
Read Peggy Steffens's full review
Use Cases and Deployment Scope
We use BigCommerce to manage our website. We have a couple of employees no longer with us, which left learning the program up to myself and my IT person. We only sell some products online so it is a very huge benefit to have tutorials and a help center to address concerns. Sometimes it's simply updating a product image or verbiage, adding new products, or removing older products. Other times we have to revamp and update entire sections or add sections. Our social media team works on with IT for those. Recently we had a popup that I didn't know where it came from and how to adjust it. BigCommerce provides tools to make this process pretty easy. I have never done this before so maneuvering has been a challenge that I feel capable of now. There are many more tools available to me that I still need to learn about to get the full benefit.