Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
February 29, 2024
Perfect or international shipping options
I think we would have made the exact same decision for the exact same reason. There really wasn't a better option for our needs, and the other possibilities required us to change the way our business worked or limited us in some functionality. We've been very pleased with our decision.
February 28, 2024
Helped Take My Small Company to the Next Level
I think the only thing I would have done different when looking for a place to host my webstore was to ask friends who already are running company's where they were using and why vs me looking at all the sites and doing a trial if they offered it, to see if it was right for me.
I think I would have asked them and then made my list shorter to save time and energy looking all over.
I think I would have asked them and then made my list shorter to save time and energy looking all over.
April 13, 2022
BigCommerce Review
I may look into other companies which might offer better pricing
no changes
should have made the move a year sooner!
should have made the move a year sooner!
I wouldn't change anything.
It would certainly be easier to evaluate other platforms now I have more experience, however I would rather not do that as I am happy where we are
January 26, 2020
SUPER Big E-Commerce at affordable prices
I wouldn't...
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
I would most likely pick Big Commerce.
December 28, 2019
Why I switched to BigCommerce
I would not change it.
November 11, 2019
BigCommerce for the win!
Not sure we would change it
October 18, 2019
BigCommerce is an excellent platform with a few quirks
I would spend more time nailing down our plan and vision for our website and how it will all works together. Sometimes it's difficult to evaluate because you don't always know where your company will be in a few years. But I will still spend more time nailing that down.
October 05, 2019
BigCommerce from a small business owner
I think I would change a few of the integration options. The only kind of poopy experience that I had was with the Shipstation folks. I started with the free option, but then a salesperson called and talked me into the paid option up. It is the only monthly bill we have that kind of bugs me because we haven't don't have the business yet to need that level of membership. What I have appreciated about BigCommerce is that I didn't receive any calls trying to talk me into upgrades my business didn't need.
September 19, 2019
Long time User's Review
I didn't move from another service, BC is my one and only
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
I wouldn't! I have actually gone thru the process since for friends and found myself recommending BC every time
September 10, 2019
We built our business on BigCommerce!!
I'd do it exactly the same way, which was to tentatively choose the platform, and then implement and verify a selection of pages using a test account. If the test pages worked well, then we would set up a live account and move everything across to the new platform.
September 06, 2019
Great decision to go with BigCommerce!
I wouldn't change anything.
August 09, 2019
Growing BIG with BigCommerce
We would honestly just skip all the hassle and go with an ERP. BigCommerce is an excellent tool, don't misunderstand, it's just that the amount of things our company specifically needed to update would've better been taken care of by one program rather than many programs with lacking connectivity. We need better inventory management, a POS for our brick & mortar, an eCommerce platform for our web store, as well as a CRM to keep track of our customers and leads. BigCommerce helps with some of this, but not all.
We undertake the same selection process every time; a full and thorough discovery workshop session will determine suitability and exact requirements for each and every project.
April 23, 2019
BigCommerce as a Catalog Site
One of the main problems we ran into after we had started the project was learning that assets (images, videos, and content) are not shared between the website/product pages and the internal blog pages. We had thought it was one integrated system, which would allow us to use product assets in the the content section and vice versa. If we had to do it over, we may look at other platforms that have a more integrated DAM/CMS or see if there was a separate program/stack we could onboard during the dev process.
February 15, 2019
Easy as 1, 2, 3!
I will review price point and weigh in ease of use.
February 14, 2019
Big Commerce is great for online stores
No change
April 11, 2017
BigCommerce is favorite offering to my clients
Wouldn't change a thing. Very happy with decision and all reasons I chose BigCommerce were verified by lived experience.
February 22, 2017
BigCommerce is excellent value.
Would not change.
February 08, 2017
BigCommerce - the best shopping cart solution out there!
I am a consultant in the IT world, so I am constantly evaluating software and hardware solutions as well as various platforms for a multitude of client needs.The biggest change that I have already incorporated into my evaluation process is reading the professional level reviews as provided in forums just like this one (TrustRadius). Anyone selling something does their best to make their product look spectacular and perfect in every way. It's real users' reviews that show you whether there is any truth behind the claims.