Bigin by Zoho CRM

Bigin by Zoho CRM

About TrustRadius Scoring
Score 8.1 out of 100
Bigin by Zoho CRM

Overview

What is Bigin by Zoho CRM?

Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to...
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Recent Reviews

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Popular Features

View all 17 features
  • Customer data management / contact management (7)
    8.6
    86%
  • Interaction tracking (7)
    7.9
    79%
  • Integration with email client (e.g., Outlook or Gmail) (7)
    7.9
    79%
  • Workflow management (7)
    7.6
    76%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Express

$9.00

Cloud
per month per user

Premier

$15.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bigin.com/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses
02:51
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Features Scorecard

Sales Force Automation

8.1
81%

Marketing Automation

7.1
71%

CRM Project Management

7.0
70%

CRM Reporting & Analytics

7.6
76%

Customization

7.2
72%

Security

8.3
83%

Social CRM

6.7
67%

Integrations with 3rd-party Software

8.1
81%

Platform

9.0
90%
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Product Details

What is Bigin by Zoho CRM?

Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.

Bigin by Zoho CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Interaction tracking

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management

CRM Reporting & Analytics Features

  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

Bigin by Zoho CRM Screenshots

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Bigin by Zoho CRM Video

Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses

Bigin by Zoho CRM Integrations

Bigin by Zoho CRM Competitors

Bigin by Zoho CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish (US), English (UK), French, German, Spanish, Russian, Italian, Japanese, Korean, Portuguese (Portugal), Portuguese (Brazil), Swedish, Chinese (China), Chinese (Taiwan), Arabic (Without  RTL ), Danish, Dutch, Polish, Hungarian, Turkish, Vietnamese, Hindi, Croatian, Czech, Thai, Bulgarian, Hebrew, Bahasa ( Indonesia)

Frequently Asked Questions

Bigin by Zoho CRM starts at $9.

Pipedrive, Insightly, and Freshworks CRM are common alternatives for Bigin by Zoho CRM.

Reviewers rate Mobile access highest, with a score of 9.

The most common users of Bigin by Zoho CRM are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (72)

Ratings

Reviews

(1-6 of 6)
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Score 7 out of 10
Vetted Review
Verified User
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
Score 10 out of 10
Vetted Review
Verified User
Bigin by Zoho CRM has a 24 hours help desk, with well informed professionals, and they constantly listen and solve what ails the users. More so, often, new releases in the form of documentations regarding the software updates are made and revealed, making the beginners learn. The dashboard of Bigin is very basic, with well set operational features and by simply clicking any of them, the results are instantly revealed.
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