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BigPanda

BigPanda

Overview

What is BigPanda?

BigPanda is an AIOps-powered platform designed to enable IT Ops teams to process thousands of monitoring alerts into meaningful incidents, insights and actions. The tool's primary feature is its Event Correlation which significantly reduces the amount of IT noise and detects incidents as they happen...

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Recent Reviews

TrustRadius Insights

Automation Capabilities: Many users have praised the application for its automation capabilities, which have greatly reduced manual effort …
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Awards

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Pricing

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What is BigPanda?

BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is BigPanda?

BigPanda is an AIOps-powered platform designed to enable IT Ops teams to process thousands of monitoring alerts into meaningful incidents, insights and actions. The tool's primary feature is its Event Correlation which significantly reduces the amount of IT noise and detects incidents as they happen in real-time. This provides valuable assistance to IT Operations, NOC, and DevOps SRE teams by allowing them to stay ahead of problems before they become major issues.

BigPanda also includes Root Cause Analysis that combines change and topology data. This helps users identify the cause of any incident faster thus reducing finger-pointing, war room calls or resolution cycles. Additionally, Machine Learning capabilities are used to analyze all incidents against changes occurring in real-time so that likely factors causing an outage can be surfaced quickly. The Level-0 Automation functionality facilitates communication with other tools such as notification systems, chat tools or ticketing solutions for quick reaction during potential outages ensuring that incidents don't escalate unnecessarily further.

BigPanda Features

  • Supported: Algorithmic IT alert correlation
  • Supported: Incident monitoring
  • Supported: Integration with monitoring tools

BigPanda Video

BigPanda helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents and outages in fast-moving IT. To learn more please visit: https://www.bigpanda.io

BigPanda Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Automation Capabilities: Many users have praised the application for its automation capabilities, which have greatly reduced manual effort and minimized IT noise. Several reviewers mentioned that the ability to automate tasks has improved their productivity and allowed them to focus on more critical issues.

Intuitive User Interface: The user interface of the application has been widely appreciated by reviewers, with many finding it intuitive and easy to navigate. This has made it easier for both experienced users and those unfamiliar with similar tools to quickly adapt and use the application effectively.

Integration Capabilities: Reviewers have highlighted the integration capabilities of the application as a major advantage. The ability to aggregate data from various inbound tools and correlate them into actionable incidents in real-time, as well as integrate with outbound tools for streamlined incident response, has been highly valued by users.

Mobile application needs improvement: Several users have mentioned that the mobile application of BigPanda is in need of improvement. Users feel that the app does not effectively deliver its intended purpose and hope for future updates to enhance its functionality.

Limited ML/AIOps capabilities: Some users have expressed disappointment with BigPanda's ML/AIOps capabilities, stating that they are limited in their effectiveness. These users hope for future improvements in this area to provide more advanced machine learning and AIOps features.

Lack of customization options: Many users have highlighted the lack of customization options as a drawback of BigPanda. They express a desire for more control over creating customized dashboards and handling complex situations within the tool.

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