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BigTime Software

BigTime Software

Overview

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

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Recent Reviews

TrustRadius Insights

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset …
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Simple enough, but not perfect.

7 out of 10
April 21, 2023
Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Essentials

$20

Cloud
User per Month

Advanced

$35

Cloud
User per Month

Premier

$45

Cloud
User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is BigTime Software?

BigTime helps accountants, architects, engineers, IT-services firms, scientific and management consultants budget, track, and bill their time.

BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.

Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

BigTime Software Features

  • Supported: Time Tracking
  • Supported: Resource Allocation
  • Supported: Expense Tracking
  • Supported: Project Management
  • Supported: Billing & Invoicing
  • Supported: Reporting
  • Supported: DCAA Timekeeping
  • Supported: Cloud Integration
  • Supported: Mobile App

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

BigTime Software Videos

BigTime: A Partner in Firm Management
PLATT Architecture | BigTime Wallet Success Story
Wacek & Associates | BigTime Customer Success Story

BigTime Software Competitors

BigTime Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

Kantata PS Cloud, Datto Autotask PSA, and BQE CORE are common alternatives for BigTime Software.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of BigTime Software are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

(1-25 of 31)
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August 18, 2023

Chat Review

Jody Refvik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I required an expense report for no reimbursable items, [...] was very helpful in creating the report and providing suggestions for the report. Thanks [...]!
  • Reporting
  • Time / Expense Entries
  • Configuration for multiple clients
  • Some reporting functions are not available
  • Filters and additional details on approvals
  • Creating a payroll / expense report.
BigTime Software has been valuable in creating custom billing / rates / expenses for our clients. It has decreased the amount of time required for invoicing and is more configurable than our last system, which will positively impact how we grow as an organization and our ability to service our clients. We have found BigTime Softwareto be user friendly, and our staff have found improvements in how they can bill time and expenses.
Score 7 out of 10
Vetted Review
Verified User
We use it for time and expenses tracking and invoicing our clients.
  • I like the prebill invoice review process
  • Invoice formatting is easy to use.
  • Creating new clients and projects is quick and easy
  • We run into issues with BigTime Software syncing with Sage Intaact.
  • I think the clients account information needs to be displayed better. It's not as clear cut as it should be when looking for a customers balance.
I had a problem with an invoice payment not posting through to Sage today and I was able to chat quickly with Nate H. He was very helpful in figuring out how to solve the problem.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently using Big Time for Time, Expense tracking and also as a project management tool! So far its been great! It has so many great things it can do, and we are still learning! Tyler G. helped me today in their customer service Chat, and it was great. He gave me an anwer straight away, he was quick and professional!
  • Time Tracking
  • Expense Tracking
  • Helps us Mamange the Client Activities for each staff member
  • I love the Chat, but sometimes i want to speak to a rep by phone!
  • The support tickets seem to take too long
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform.
Score 10 out of 10
Vetted Review
Verified User
We use BigTime as a time reporting, tracking utlitization Project cost
  • Reporting
  • Syncing with QB file
  • Ease of Setup
  • One thing track unentered time. I cant run a report that tells me who is missing time
During my last year, the sales, execution and support team have been great.

Extremely impressed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started using BigTime Software to better track staff time against projects and keep track of WIP. The program is easy to use and the chat support is quick to respond most of the time and able to help, especially in a pinch.
  • User friendly
  • Customizable options
  • Intergration tools
  • time management
  • accounting
  • reporting
  • project billables
  • Allow more fields for customizable options
  • Submit feature should be located differently or a pop up
  • Previous screen when creating invoice templates
  • Color view still needs work
Support is friendly and helpful Great follow up and quick to respond Easily accessible
Score 7 out of 10
Vetted Review
Verified User
Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without kinks that require manual edits.
  • Multiple time trackers with the ability to pause
  • Customizable invoices
  • LEDES Invoicing
  • LEDES Invoicing
  • Accounting System syncs especially as it relates to expenses
  • Rate Updates should be programmable to coordinate with launch dates
Recommendation would be based on company size and if the company has someone willing to undertake the initial configuration. An internal team member for our firm was able to spearhead the project and make adjustments. There are still manual updates that need to be keyed for each LEDES invoice created; this is time consuming and would be a huge stumbling block if we created hundreds each month. When rates need to be updated, the system requires an across the board update for each client instead of recognizing the dates that require the rate update. With that said, the a/r aging dash board is beautifully set up and inputting payments is very easy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's our timekeeping system. We track billable hours for employees against contracts, which are then used for billing clients. We also track non-billable hours such as holiday, PTO (Paid Time Off), etc.
  • Tracks hours by labor category and project
  • Can customize reports
  • I find it hard to customize some reports, but more technical staff can do so more easily than I do.
I had good technical help from Sierra T., who was able to figure out an issue we had with some hours not showing on all reports for an employee.
March 08, 2023

Good software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime for time and entry, using tasks and work codes assigned to a staff member. We also utilize the budget section as well as the Quick Books and tax software integration system.
  • QuickBooks integration.
  • Tax software integration.
  • Budget section.
  • Allow for a date range in allocation screen being we have tasks yearly as opposed to a one time deal.
  • A two year comparison report.
In the beginning we felt the software was not suited for an accounting firm. It seemed it was more geared towards a company that only has a few projects yearly. However, the company worked diligently with us to get the product to work how we needed it to. We are still working out some kinks but are happy with the results so far.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime as our timekeeping/expensing and invoicing application. A great aspect is that we use QuickBooks as our bookkeeping application, BigTime is compatible and able to automatically sync with QuickBooks throughout the day to ensure that both systems reflect the same information.
  • Easy input of time and expenses, into either their website or mobile app
  • Various invoice templates available
  • Bulk processing of invoices for efficiency
  • Currently there is no way to sort invoices in the approval screen by Team Lead, which means all of the Team Leads see everyone's invoices, not just their own
  • Customizing your own report is not straightforward, and we usually end up reaching out to customer service for assistance
BigTime works well for companies that bill their clients by the hour, and that have multiple hourly rates depending on what task is being performed. It allows each employee to input their own time and expenses, and also allows their supervisors to review the input time/expenses before invoicing the client. The flexibility to input time/expenses on your desktop, laptop, or phone is a good feature. The customer service response can be slow at times, although recently they have had quicker response times, so I believe they are striving to improve that aspect.
Suzanne Priddle-Luck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime Software as a practice management software in my firm. We use it for time tracking, engagement management, client information tracking, and billing. When I started researching practice management software, I was looking for software that synced with Quickbooks desktop that would track time and projects and manage clients. This software was one of the only ones that filled all my criteria.
  • time tracking
  • engagement management
  • ease of use
  • sync with quickbooks
  • syncing with quickbooks
  • adding time to invoices
  • client information management
For the price and it's capabilities, it is the best practice management software out there. I tested quite a few before I purchased this one. Lots of software syncs with quickbooks online, but very few sync with quickbooks desktop and that makes this one unique. My firm is a full service accounting firm and we manage over 1,000 personal tax projects and hundreds of bookkeeping and accounting engagements and BigTime does this well. It's client information management could be better and ability to produce reports could use improvement. Also when syncing, sometimes transactions are doubled and it is difficult to remove the second transaction.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great software. Helped us find the time we were wasting, and more importantly, helped us get it back. It helped us find work we were doing, but not billing and therefore not getting paid for. That was a huge win for our company.
  • Time tracking.
  • Reporting.
  • Track hour of specific project.
  • Good support.
  • Improve mobile version.
BigTime Software has helped our firm tremendously! The beautiful thing about the program is that it can be customized to fit all of your business needs. We use it for time tracking and billing, however, this program can be used for more than just a time tracker. You can use it to track your working hours, manage your team, and so much more. The dashboard makes it easy to see what tasks need to be completed and who is working on them. I have been extremely pleased with this software and would recommend it to anyone!
Rick Wacek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to track our work in process. Track time by team member. Billable time and unbillable time. Invoicing to clients. Integrates with Quickbooks.
  • Time tracking
  • Invoicing
  • Tracking accumulated unbilled time and expenses by client
  • Billable and unbillable time by team member
  • Total work in process reporting
  • Customer support
  • Limitations on custom reporting
Ease in tracking time especially when moving between clients regularly. Providing management with reports on each team member’s billable vs. unbillable time. For companies that work remotely and virtually.
March 21, 2022

Easy Customization

Heather Brumbaugh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime Software to track student attendance and billing. All of the administrative personnel use it to keep it updated and correct. It allows us to have access to the information for our clients anywhere and communicate remotely. We were previously tracking everything by hand, so this has been a major upgrade!
  • Customization.
  • Accessibility.
  • Tech support.
  • Connecting the scheduling to billing for invoicing in advance of services.
  • Deletion of fields that are not relevant to our company.
  • Allowing the current credit balance to be added to a report for quick sorting.
It is made for companies with multiple rates and employees to be able to track their individual expenses. It can also be customized for companies like ours that have a generally fixed rate. The program is very flexible and includes many options that do not apply to our situation, but would be useful for many other companies. It is helpful to be able to pick and choose the features that apply to us.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime Software firm-wide primarily for time tracking, invoicing, reporting, and some higher-level project management. It also assists us by providing information for payroll. Previously, we used a modular system that was not cohesive. BigTime Software provides us a solution all under one roof and creates easy pathways for us to invoice our clientele.
  • Specific project-based time tracking
  • Invoicing based on detailed time entries that assimilate into personalized template invoices
  • The in-product customer service chat is extremely helpful and the representatives are knowledgable
  • The project management side of the software is really clunky
  • Certain batch changes to the clients and/or projects are not available
  • When changing staffer rates, the unbilled time and expenses can fluctuate if you're not careful
BigTime Software provides a plethora of client types, project statuses, task types, and task groupings in order to specifically and accurately track your time. With this array of information, filtering and isolating the correct information is attainable for detailed segmented work specifically in invoicing. The problem is that arranging and getting everything correct typed and statuses set can be cumbersome.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
BigTime [Software] has helped us become on time and on budget with their budget management and project management features.
  • Invoicing is fairly easy
  • Project management and tasks are easy to create
  • Budgets are easily seen (monetary and time)
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
BigTime [Software] is great for small businesses like ourselves. It is great if you need to be better at time management and staying on budget.
September 21, 2021

Small Business Review

Amara Hildebrand | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing BigTime [Software] for timekeeping, invoicing, and project management purposes.
  • It is intuitive.
  • It is easy to use
  • It helps us manage our tasks, which we weren't able to do in QuickBooks Online.
  • I am having trouble figuring out how to drop time from invoice tracking (i.e.: billed as a lump sum, so I no longer want to see this time as a potential invoice that needs to be drafted).
  • We still use QuickBooks and I have trouble uploading Invoices there.
  • Invoice payment is difficult to navigate.
It is well suited for a small company such as ours. I know I'm not using it to its full capability, but I have enjoyed it for invoicing and timekeeping versus QuickBooks Online.
Score 10 out of 10
Vetted Review
Verified User
The Asset Mgmt division of Canadian Solar relies on BigTime to track all employees time by client and by task. We track our time internally to measure productivity, bottlenecks in work flows, and for visibility into how much time we actually spend across clients. This data has been extremely insightful! BigTime also helped me build in each employees fully burdened labor cost per hour and a custom report that gives me a detailed view of labor costs per client project. Now we truly know our Gross Margins by Client/ Project!
  • Fantastic customer support
  • Custom reports
  • Flexible configuration
  • No room for improvement
We are a project based firm and BigTime is able to meet all of our time tracking needs with flexible task codes and a large array of reports along with the ability to build custom reports.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BigTime Software is being used across the whole organization. It is used for timekeeping, accounts payable, and accounts receivable.
  • We can issue various types of invoices
  • Applying a payment is extremely easy
  • I wish there were more on demand webinars
  • It would be nice if an administrator was able to edit a staff members timesheet directly from their timesheet
BigTime Software is a well suite for accounts payable, accounts receivable, time keeping, and it is also integrated with HubSpot.
Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are currently using this consulting tool to [perform] different professional services. [It is] about making legal invoices, managing resources, and facilitating project management within our company.

This consulting service is only implemented in the information and technology department. We hope that in the future, it can be added to another department to maximize and streamline the work in our company.

One of the benefits [is] that we are obtaining from having implemented this consulting software in our company; [...] we can fulfill our work in the established term. Since it has the necessary tools to [...] [perform] quickly and comfortably, expanding our profitability and productivity [improved].
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
  • I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
  • I would also like to see the bank reconciliation option implemented.
  • Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service. I can't imagine a scenario where someone could misuse this tool.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use [BigTime Software] to track profitability across our firm and the employees all input their time, and expenses into the system. This program is a seamless transition from Big Time [Software] to Quick books and helps make payroll so much easier. I can also post invoices and expenses over to QB.
  • Job Costing
  • Payroll
  • Invoicing
  • Live chat is sometimes hit or miss
  • Reports are not clearly generated
  • If you have to many columns it will cause a delay on the job list
BigTime Software is great for working with other accounting systems like Quick books. the two accounting systems communicate well together.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization moved to the Bigtime Platform for our Billing and Project Management. It is by far a more flexible program than the one that was in place for more than 15+ years.
  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
  • Logo Pixels
  • Chat hours
My Experience is that BigTime might actually be the ONLY billing solution I have worked with that would ACTUALLY be compatible across any industry. If it can be flexible enough to fit the parameters of Designers/Project managers parameters such as ours, the other industries should be a breeze!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime Software on a companywide basis to track time, expenses, budgets, and to draft and send invoices and proposals to our clients.
  • Highly customizable invoice configuration
  • Powerful reporting capabilities
  • Customizable user permissions structure
  • Easy budget tracking
  • Responsive and helpful onboarding and customer support team
  • The UI is not intuitive
  • Lacks visual representation of budgets (no available graphs or charts)
  • No dedicated proposals or estimates tab; these need to be treated as inactive projects
It's well suited for any small to midsize professional services company looking to track time and expenses and to draft and send invoices in one central location. The Quickbooks integration is fairly smooth as well.

I would not recommend it for workflow tracking, as there is a gantt chart function but it's relatively clunky and difficult to utilize.
February 03, 2021

BigTime Software Review

Laura Jackson, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The accounting department primarily uses BigTime, however all staff submit timesheets through the system. The system allows us to bill time to certain projects/clients.
  • Easy on the Eyes - organized well
  • Ability to access/open/navigate several accounts and clients at once
  • Reporting capabilities
  • QB to BT are not easily transferable.
BigTime software is best when managing several different clients with different invoicing needs. We are able to generate different types of invoices for clients with extensive detail.
Alexa Cleek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All employees of our organization use BigTime Software. BigTime is the easiest tool for entering and tracking time and expenses. It's easy to breakdown time by employee, department, project, task, etc., which is great for project management purposes. It is easy to integrate into other tools as well, like QuickBooks for example.
  • Entering/tracking time and expenses.
  • Reporting capabilities.
  • Mobile app.
  • I wish there was a button to view all companies logged in your BigTime platform (instead of having to view all projects).
For general employees, it is incredibly easy to enter and track time and expenses through BigTime. From an admin side, it is also easy to add new employees, companies, projects, tasks, and more to BigTime. From a project management standpoint, the reporting and automation capabilities native to BigTime are great and easy to use.
ANDREW TOUTANT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
BigTime is used across a video production company that I create designs and animation for and use it extensively for invoicing and project management. I mostly used the invoicing feature when a project was finished to send to billing. I'm not as familiar with the other features but found the invoicing great for my needs.
  • Invoicing
  • Project management
  • Time management
  • Interface
  • Layout
  • Storing files
It’s great for smaller to medium sized companies to submit invoices. I'm not as sure how well it works for very large companies since many things are inputed manually by the user. If there were more automated functions it may be better for larger businesses.
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