BigTime Software

BigTime Software

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.9 out of 100
Top Rated
BigTime Software

Overview

Recent Reviews

Easy Customization

8 out of 10
April 26, 2022
Our firm uses BigTime for time entries, client data management, project tracking, and invoicing. The entire firm uses the software. …
Continue reading

Good Support Team and Platform

10 out of 10
April 14, 2022
We started using BigTime Software to better track staff time against projects and keep track of WIP. The program is easy to use and the …
Continue reading

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of BigTime Software, and make your voice heard!

Pricing

View all pricing

Express

$10

Cloud
User per Month

Premier

$30

Cloud
User per Month

Pro

$40

Cloud
User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is BigTime Software?

BigTime helps accountants, architects, engineers, IT-services firms, scientific and management consultants budget, track, and bill their most important asset: time.

BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments -- all backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.

Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

BigTime Software Features

  • Supported: Time Tracking
  • Supported: Resource Allocation
  • Supported: Expense Tracking
  • Supported: Project Management
  • Supported: Billing & Invoicing
  • Supported: Reporting
  • Supported: DCAA Timekeeping
  • Supported: Cloud Integration
  • Supported: Mobile App

BigTime Software Screenshots

BigTime Wallet provides your clients with a personalized experience to pay on time from anywhere, in one click.Gain a big-picture view into operational insights to make adjustments to how resources are managed.Real-time, actionable insights into your professional services firm.Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.

BigTime Software Videos

BigTime: Your Partner in Firm Management
“BigTime Wallet offered us a way to get payments faster from our clients, and also eliminate any fees within electronic payments on the client end. The ease of creating invoices from time in BigTime and the formats were better than almost anything we’ve seen out there.”
"BigTime has helped us increase efficiency from start to finish. From onboarding a client to actually doing the work for them, drafting the invoice, and sending it to them, because of the cohesiveness of the program we're able to increase our efficiency in how we serve the client and how we bill them."

BigTime Software Downloadables

BigTime Software Integrations

BigTime Software Competitors

BigTime Software Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada

Comparisons

View all alternatives

Frequently Asked Questions

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

What are BigTime Software's top competitors?

Mavenlink, Kimble, and BQE Core are common alternatives for BigTime Software.

What is BigTime Software's best feature?

Reviewers rate Support Rating highest, with a score of 9.

Who uses BigTime Software?

The most common users of BigTime Software are from Small Businesses (1-50 employees) and the Accounting industry.

Reviews and Ratings

 (43)

Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
Suzanne Priddle-Luck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use BigTime Software as a practice management software in my firm. We use it for time tracking, engagement management, client information tracking, and billing. When I started researching practice management software, I was looking for software that synced with Quickbooks desktop that would track time and projects and manage clients. This software was one of the only ones that filled all my criteria.
  • time tracking
  • engagement management
  • ease of use
  • sync with quickbooks
  • syncing with quickbooks
  • adding time to invoices
  • client information management
For the price and it's capabilities, it is the best practice management software out there. I tested quite a few before I purchased this one. Lots of software syncs with quickbooks online, but very few sync with quickbooks desktop and that makes this one unique. My firm is a full service accounting firm and we manage over 1,000 personal tax projects and hundreds of bookkeeping and accounting engagements and BigTime does this well. It's client information management could be better and ability to produce reports could use improvement. Also when syncing, sometimes transactions are doubled and it is difficult to remove the second transaction.
April 26, 2022

Easy Customization

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our firm uses BigTime for time entries, client data management, project tracking, and invoicing. The entire firm uses the software. BigTime addresses our need for simple and effective project tracking.
  • Easy customization
  • Fast and knowledgeable support
  • Integration with other products
  • Even more customization
  • Quicker bug resolution
  • Easier to use reporting
Well suited to medium or small companies who want to be able to quickly track projects. Not well suited if integration with other software is necessary.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We started using BigTime Software to better track staff time against projects and keep track of WIP. The program is easy to use and the chat support is quick to respond most of the time and able to help, especially in a pinch.
  • User friendly
  • Customizable options
  • Intergration tools
  • time management
  • accounting
  • reporting
  • project billables
  • Allow more fields for customizable options
  • Submit feature should be located differently or a pop up
  • Previous screen when creating invoice templates
  • Color view still needs work
Support is friendly and helpful Great follow up and quick to respond Easily accessible
They are quick to respond and helpful.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Great software. Helped us find the time we were wasting, and more importantly, helped us get it back. It helped us find work we were doing, but not billing and therefore not getting paid for. That was a huge win for our company.
  • Time tracking.
  • Reporting.
  • Track hour of specific project.
  • Good support.
  • Improve mobile version.
BigTime Software has helped our firm tremendously! The beautiful thing about the program is that it can be customized to fit all of your business needs. We use it for time tracking and billing, however, this program can be used for more than just a time tracker. You can use it to track your working hours, manage your team, and so much more. The dashboard makes it easy to see what tasks need to be completed and who is working on them. I have been extremely pleased with this software and would recommend it to anyone!
Fajar Wirawan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's been more than 3 years my company used BigTime. As a startup, we needed a platform to track all of our projects, track our schedule and company's profitability, and integrate into our accounting software. As we've developed and our needs have increased, we've been very happy that BigTime continues to listen to requests and try to implement them in future updates. Aside from their extraordinary team, the product itself is great. We almost had any issues with our services, and we've always had great support when reaching out with questions. BigTime has helped us take control of our projects' financial health.
  • Manage deadline.
  • Report Metrics.
  • Send invoices.
  • Projecting revenue.
  • Better and faster supports.
  • Better mobile version.
Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
Rick Wacek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it to track our work in process. Track time by team member. Billable time and unbillable time. Invoicing to clients. Integrates with Quickbooks.
  • Time tracking
  • Invoicing
  • Tracking accumulated unbilled time and expenses by client
  • Billable and unbillable time by team member
  • Total work in process reporting
  • Customer support
  • Limitations on custom reporting
Ease in tracking time especially when moving between clients regularly. Providing management with reports on each team member’s billable vs. unbillable time. For companies that work remotely and virtually.
It seems they did not guide us sufficiently as a new user. Charged us for customer support time.
March 21, 2022

Easy Customization

Heather Brumbaugh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use BigTime Software to track student attendance and billing. All of the administrative personnel use it to keep it updated and correct. It allows us to have access to the information for our clients anywhere and communicate remotely. We were previously tracking everything by hand, so this has been a major upgrade!
  • Customization.
  • Accessibility.
  • Tech support.
  • Connecting the scheduling to billing for invoicing in advance of services.
  • Deletion of fields that are not relevant to our company.
  • Allowing the current credit balance to be added to a report for quick sorting.
It is made for companies with multiple rates and employees to be able to track their individual expenses. It can also be customized for companies like ours that have a generally fixed rate. The program is very flexible and includes many options that do not apply to our situation, but would be useful for many other companies. It is helpful to be able to pick and choose the features that apply to us.
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use BigTime Software firm-wide primarily for time tracking, invoicing, reporting, and some higher-level project management. It also assists us by providing information for payroll. Previously, we used a modular system that was not cohesive. BigTime Software provides us a solution all under one roof and creates easy pathways for us to invoice our clientele.
  • Specific project-based time tracking
  • Invoicing based on detailed time entries that assimilate into personalized template invoices
  • The in-product customer service chat is extremely helpful and the representatives are knowledgable
  • The project management side of the software is really clunky
  • Certain batch changes to the clients and/or projects are not available
  • When changing staffer rates, the unbilled time and expenses can fluctuate if you're not careful
BigTime Software provides a plethora of client types, project statuses, task types, and task groupings in order to specifically and accurately track your time. With this array of information, filtering and isolating the correct information is attainable for detailed segmented work specifically in invoicing. The problem is that arranging and getting everything correct typed and statuses set can be cumbersome.
Score 7 out of 10
Vetted Review
Verified User
Review Source
BigTime [Software] has helped us become on time and on budget with their budget management and project management features.
  • Invoicing is fairly easy
  • Project management and tasks are easy to create
  • Budgets are easily seen (monetary and time)
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
BigTime [Software] is great for small businesses like ourselves. It is great if you need to be better at time management and staying on budget.
September 21, 2021

Small Business Review

Amara Hildebrand | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are utilizing BigTime [Software] for timekeeping, invoicing, and project management purposes.
  • It is intuitive.
  • It is easy to use
  • It helps us manage our tasks, which we weren't able to do in QuickBooks Online.
  • I am having trouble figuring out how to drop time from invoice tracking (i.e.: billed as a lump sum, so I no longer want to see this time as a potential invoice that needs to be drafted).
  • We still use QuickBooks and I have trouble uploading Invoices there.
  • Invoice payment is difficult to navigate.
It is well suited for a small company such as ours. I know I'm not using it to its full capability, but I have enjoyed it for invoicing and timekeeping versus QuickBooks Online.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Asset Mgmt division of Canadian Solar relies on BigTime to track all employees time by client and by task. We track our time internally to measure productivity, bottlenecks in work flows, and for visibility into how much time we actually spend across clients. This data has been extremely insightful! BigTime also helped me build in each employees fully burdened labor cost per hour and a custom report that gives me a detailed view of labor costs per client project. Now we truly know our Gross Margins by Client/ Project!
  • Fantastic customer support
  • Custom reports
  • Flexible configuration
  • No room for improvement
We are a project based firm and BigTime is able to meet all of our time tracking needs with flexible task codes and a large array of reports along with the ability to build custom reports.
Score 10 out of 10
Vetted Review
Verified User
Review Source
BigTime Software is being used across the whole organization. It is used for timekeeping, accounts payable, and accounts receivable.
  • We can issue various types of invoices
  • Applying a payment is extremely easy
  • I wish there were more on demand webinars
  • It would be nice if an administrator was able to edit a staff members timesheet directly from their timesheet
BigTime Software is a well suite for accounts payable, accounts receivable, time keeping, and it is also integrated with HubSpot.
Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using this consulting tool to [perform] different professional services. [It is] about making legal invoices, managing resources, and facilitating project management within our company.

This consulting service is only implemented in the information and technology department. We hope that in the future, it can be added to another department to maximize and streamline the work in our company.

One of the benefits [is] that we are obtaining from having implemented this consulting software in our company; [...] we can fulfill our work in the established term. Since it has the necessary tools to [...] [perform] quickly and comfortably, expanding our profitability and productivity [improved].
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
  • I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
  • I would also like to see the bank reconciliation option implemented.
  • Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service. I can't imagine a scenario where someone could misuse this tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use [BigTime Software] to track profitability across our firm and the employees all input their time, and expenses into the system. This program is a seamless transition from Big Time [Software] to Quick books and helps make payroll so much easier. I can also post invoices and expenses over to QB.
  • Job Costing
  • Payroll
  • Invoicing
  • Live chat is sometimes hit or miss
  • Reports are not clearly generated
  • If you have to many columns it will cause a delay on the job list
BigTime Software is great for working with other accounting systems like Quick books. the two accounting systems communicate well together.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our entire organization moved to the Bigtime Platform for our Billing and Project Management. It is by far a more flexible program than the one that was in place for more than 15+ years.
  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
  • Logo Pixels
  • Chat hours
My Experience is that BigTime might actually be the ONLY billing solution I have worked with that would ACTUALLY be compatible across any industry. If it can be flexible enough to fit the parameters of Designers/Project managers parameters such as ours, the other industries should be a breeze!
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use BigTime Software on a companywide basis to track time, expenses, budgets, and to draft and send invoices and proposals to our clients.
  • Highly customizable invoice configuration
  • Powerful reporting capabilities
  • Customizable user permissions structure
  • Easy budget tracking
  • Responsive and helpful onboarding and customer support team
  • The UI is not intuitive
  • Lacks visual representation of budgets (no available graphs or charts)
  • No dedicated proposals or estimates tab; these need to be treated as inactive projects
It's well suited for any small to midsize professional services company looking to track time and expenses and to draft and send invoices in one central location. The Quickbooks integration is fairly smooth as well.

I would not recommend it for workflow tracking, as there is a gantt chart function but it's relatively clunky and difficult to utilize.
February 03, 2021

BigTime Software Review

Laura Jackson, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The accounting department primarily uses BigTime, however all staff submit timesheets through the system. The system allows us to bill time to certain projects/clients.
  • Easy on the Eyes - organized well
  • Ability to access/open/navigate several accounts and clients at once
  • Reporting capabilities
  • QB to BT are not easily transferable.
BigTime software is best when managing several different clients with different invoicing needs. We are able to generate different types of invoices for clients with extensive detail.
Alexa Cleek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
All employees of our organization use BigTime Software. BigTime is the easiest tool for entering and tracking time and expenses. It's easy to breakdown time by employee, department, project, task, etc., which is great for project management purposes. It is easy to integrate into other tools as well, like QuickBooks for example.
  • Entering/tracking time and expenses.
  • Reporting capabilities.
  • Mobile app.
  • I wish there was a button to view all companies logged in your BigTime platform (instead of having to view all projects).
For general employees, it is incredibly easy to enter and track time and expenses through BigTime. From an admin side, it is also easy to add new employees, companies, projects, tasks, and more to BigTime. From a project management standpoint, the reporting and automation capabilities native to BigTime are great and easy to use.
BigTime personnel is always responsive to emails. BigTime also has an expansive online knowledge base. BigTime also offers a lot of helpful and informative live webinars and pre-recorded webinars that are available to watch anytime on demand. BigTime employees do a good job of communicating new features and opportunities to us.
ANDREW TOUTANT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
BigTime is used across a video production company that I create designs and animation for and use it extensively for invoicing and project management. I mostly used the invoicing feature when a project was finished to send to billing. I'm not as familiar with the other features but found the invoicing great for my needs.
  • Invoicing
  • Project management
  • Time management
  • Interface
  • Layout
  • Storing files
It’s great for smaller to medium sized companies to submit invoices. I'm not as sure how well it works for very large companies since many things are inputed manually by the user. If there were more automated functions it may be better for larger businesses.
Bobak Tehrany, P.E., PTOE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently utilizing BigTime as our company's means to track budgets, time spent by employees, and creating invoices. It allows my employees to input timesheets, then in real time my managers can see where projects are, and finally my administrative team can then run reports on the financial health of projects and process invoices.
  • BigTime IQ allows us to dive deeper into the capabilities of the software and further customize the platform for our needs.
  • The BigTime IQ is extremely extensive and provides a wealth of knowledge.
  • While BigTime IQ provides information on virtually everything in the platform, it would be nice if the articles provided visuals showing step-by-step instructions on how to achieve what the text is instructing.
For a small business, BigTime is economical and robust enough to handle all our accounting needs. It is extremely customizable, but not 100%. As they continue to add features and functions through user feedback, larger companies or companies that need to be able to completely customize actions such as invoices and reporting may not see BigTime as useful. We've had great success in BigTime as it relates to time tracking, budget tracking, invoicing, and reporting. We love it!
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to track hours spent on a project, as well as submit expenses. We're able to manage our own timesheets, and our managers can pull information as necessary.
  • User-friendly. It's super simple to navigate.
  • Easy to access. There are both desktop and mobile versions.
  • Multi-functional. We can track time, view our vacation hours and submit expenses.
  • N/A
BigTime is most likely suitable for larger organizations with big projects, where hours spent on projects can impact profitability.
Jessica London | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use BigTime IQ for time tracking, expense tracking, project budgeting and status reporting.
  • BigTime IQ and QuickBooks seamlessly integrate information. This makes life much easier for timesheets and expenses.
  • When time is directly entered against phasing of projects, the budgets are clear and tracked live.
  • We don't use the invoicing portion of the program. This causes the Work In Progress to keep mounting and isn't gauged correctly.
BigTime is great for timesheet tracking- ease of accessibility for employees. They can download the mobile app and log their time when they remember to or when I need it immediately! Expenses are done the same way. You can upload the receipt from your phone.
Score 10 out of 10
Vetted Review
Verified User
Review Source
BigTime is used across my entire organization to manage timesheets, expenses, PTO, etc. It makes it easy to have all of that important information in one place for both myself and the people I manage. Whether I'm in the office at my computer or on my phone using the mobile app, I can quickly access the information I need when it's most convenient for me.
  • Mobile app is easy to use
  • Simple process for submitting expenses
  • Easy to submit repetitive tasks on a timesheet
  • Reminder notifications
  • More timesheet view options
  • Customizable way to have repetitive projects/tasks each week
BigTime is well suited for a large organization in need of a simple, convenient platform for timesheet management. It is probably less suited for a smaller organization or one that won't benefit from the analytics and reporting available through the software.
August 22, 2018

BigTime IQ is awesome

Score 9 out of 10
Vetted Review
Verified User
Review Source
BigGime IQ has made it very easy for me to input billable hours across multiple projects.
  • Intuitive
  • Simple
  • None
Professional services, where clients are billed regularly. Invoices can be sent from BT to QuickBooks Online.
Tanner Walters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use BigTime to track time spent on the client and internal projects across our PR agency.
  • BigTime is very simple and intuitive to use. It really didn't require any training for me to begin billing my time using BigTime.
  • There's a strong mobile app to use if you need to track your time on the go. This has been useful for when I forget to submit hours before a deadline and can do so away from a computer.
  • Easy to keep track of multiple clients and add/delete projects to avoid cluttering the list.
  • You have to manually "submit" timesheets even once they're filled, and several times there have been errors that cause submissions to fail without me realizing it. It's also easy to forget to submit once you've filled hours out.
It's great for an agency setting, where you are keeping track of multiple projects and clients. I'm not sure if there's functionality to "clock in" and "clock out".