BigTime Software

I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company.
BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management.
BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.

BigTime Software has been valuable in creating custom billing / rates / expenses for our clients. It has decreased the amount of time required for invoicing and is more configurable than our last system, which will positively impact how we grow as an organization and our ability to service our clients. We have found BigTime Softwareto be user friendly, and our staff have found improvements in how they can bill time and expenses.

I had a problem with an invoice payment not posting through to Sage today and I was able to chat quickly with Nate H. He was very helpful in figuring out how to solve the problem.

I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform.

In the beginning we felt the software was not suited for an accounting firm. It seemed it was more geared towards a company that only has a few projects yearly. However, the company worked diligently with us to get the product to work how we needed it to. We are still working out some kinks but are happy with the results so far.