TrustRadius Insights
BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset …
Starting at $20 User per Month
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What is BigTime Software?
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
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Pricing
Essentials
$20
Cloud
User per Month
Advanced
$35
Cloud
User per Month
Premier
$45
Cloud
User per Month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigTime Software?
BigTime
helps accountants, architects, engineers, IT-services firms, scientific
and management consultants budget, track, and bill their time.
BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.
Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.
BigTime Software Features
- Supported: Time Tracking
- Supported: Resource Allocation
- Supported: Expense Tracking
- Supported: Project Management
- Supported: Billing & Invoicing
- Supported: Reporting
- Supported: DCAA Timekeeping
- Supported: Cloud Integration
- Supported: Mobile App
BigTime Software Screenshots
BigTime Software Videos
BigTime: A Partner in Firm Management
PLATT Architecture | BigTime Wallet Success Story
Wacek & Associates | BigTime Customer Success Story
BigTime Software Integrations
BigTime Software Competitors
BigTime Software Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, Canada |
BigTime Software Downloadables
- How The iFish Group started getting paid two weeks earlier with BigTime
- About what PSA software is, how it works, and steps to evaluate the options.
- Professional service firms rely on invoicing as a way to collect timely payments from clients. This E-Book was designed to help solve common pain payments to do just that.
- This guide shows how to improve organic search results for professional services firms.
Frequently Asked Questions
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of BigTime Software are from Small Businesses (1-50 employees).
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Reviews and Ratings
(63)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset Management division, for example, depends on BigTime to track employees' time by client and task, enabling them to measure productivity and identify bottlenecks in workflows. According to users, BigTime provides insightful data on time spent across clients, helping them understand their gross margins by client/project. The consulting department at Canadian Solar uses BigTime to create legal invoices, manage resources, and facilitate project management within the company. As reported by customers, implementing BigTime has allowed the company to fulfill work within established deadlines, thanks to its necessary tools for quick and comfortable performance.
Another industry that benefits greatly from BigTime is education. Users explain that BigTime Software is utilized to track student attendance and billing, providing administrative personnel with access to information for clients anywhere and allowing remote communication. Additionally, BigTime finds extensive use in accounting departments where it primarily serves as a tool for tracking time. All staff members submit timesheets through the system, which enables billing time to specific projects/clients. Moreover, BigTime is also used for budgeting and integration with QuickBooks and tax software.
For professional services firms, such as legal or consulting practices, BigTime serves as a comprehensive practice management software. It tracks time accurately, manages engagements and client information efficiently, and facilitates billing processes. Users have reported that all firm-wide departments benefit from using BigTime Software for time tracking, invoicing, reporting, project management, and providing payroll information. Its integration with QuickBooks streamlines operations further and eliminates the need for a separate modular system.
Video production companies find BigTime invaluable due to its features geared towards invoicing and project management. Users praise the ability of the software to input billable hours across multiple projects easily. At the same time, it acts as an efficient project management tool throughout the organization.
Overall, customers have found that BigTime Software saves them time, prevents wasted work, improves profitability, and helps maintain budgets. Its features for time tracking, expense tracking, budgeting, and invoicing make it an indispensable tool across various industries. With seamless integration with popular software like QuickBooks, BigTime provides users with accurate and up-to-date information for efficient decision-making.
Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.
Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.
Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.
Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.
Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.
Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.
Users recommend the following:
-
Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.
-
Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.
-
Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.
Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
June 09, 2023
BigTime saves Big "TIME"..
Score 10 out of 10
Vetted Review
Verified User
We use BigTime as a time reporting, tracking utlitization Project cost
- Reporting
- Syncing with QB file
- Ease of Setup
- One thing track unentered time. I cant run a report that tells me who is missing time
- Timesheets for employee
- Vendor Bill for Subs
- So far this has been at a stnd still
Tsheets was limited in it ability to capture Vendor
48
IT Consulting Services
1
1 person on sight
- Ease of Time system
- Cost of Time System
- Reporting of Timesystem
- The bility to track utilization of People allows us to make strategic descisions quicker
- Same
Yes
Lotus Notes
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
All the above
Would not change a thing
April 27, 2023
Good Support Team and Platform
We started using BigTime Software to better track staff time against projects and keep track of WIP. The program is easy to use and the chat support is quick to respond most of the time and able to help, especially in a pinch.
- User friendly
- Customizable options
- Intergration tools
- time management
- accounting
- reporting
- project billables
- Allow more fields for customizable options
- Submit feature should be located differently or a pop up
- Previous screen when creating invoice templates
- Color view still needs work
- invoice details
- activity codes
- project history
- reporting
- timesheet tracking
- Faster payments
- Ease of use to track and bill out time
Ajera is not as user friendly and seems to be designed for larger corporations Does not have integrations with other software like QB
10
timesheets mostly, admin staff populate the rest of the data such as creating new jobs, activity codes, expenses, reports, invoices etc.
1
As the main use, administration full access, I would be the one to address any BT issues. My admin staff assist as well.
- accounts payable and receivable
- timesheet tracking
- project tracking
- reports
- Billable history on jobs
- Teams tracking not used but a goal
- WIP tracking and reporting
- scheduling tool
- assigning teams
Yes
Quickbooks desktop
We replaced it b/c we need to report/track retainers and wanted to also track WIP. We also did not use QB timesheet feature so we
were lacking the ability of editable activity codes and lumping scopes together to match our client contracts. BT has helped with all of this.
We replaced it b/c we need to report/track retainers and wanted to also track WIP. We also did not use QB timesheet feature so we
were lacking the ability of editable activity codes and lumping scopes together to match our client contracts. BT has helped with all of this.
- Price
- Product Features
- Product Usability
- Product Reputation
AT times the client contracts can be very involved and we needed a product that would allow us to create and alter the activity codes as we go, etc. BT helped with this as well as timesheets and WIP reporting. We also needed a product to merge with QBO and BT offers all of these features.
A significant amount of time and research was put into this decision and we are happy with the product.
- Implemented in-house
No
Change management was minimal
no, have not needed it
Yes
yes a few times and I must say that the most effective bugs have been resolved in a timely manner
YES, a few times. When we implemented the software we asked for help with personalizing the invoice templates. Although BT does not have a supported group for this, the trainer at the time was able to help us a little bit. From there I was able to edit and make changes as I go. This was helpful to me and I am grateful for that help.
Other times, they have escalated calls if the first agent was not able to assist in our questions. Most of the help was needed when we were still learning the product and how to use. Rarely do we reach out now, unless we notice a bug or if we want to ask of a way to fix something or ask for new features to be considered.
Other times, they have escalated calls if the first agent was not able to assist in our questions. Most of the help was needed when we were still learning the product and how to use. Rarely do we reach out now, unless we notice a bug or if we want to ask of a way to fix something or ask for new features to be considered.
- entering in client data
- activity codes
- invoicing
- reporting
- posting expenses
- lack of payroll tracking-PTO
Yes
I have not used it and I am not sure if any of the staff has tried it yet
March 22, 2022
Satisfied BigTime customer
We use it to track our work in process. Track time by team member. Billable time and unbillable time. Invoicing to clients. Integrates with Quickbooks.
- Time tracking
- Invoicing
- Tracking accumulated unbilled time and expenses by client
- Billable and unbillable time by team member
- Total work in process reporting
- Customer support
- Limitations on custom reporting
- Allows team to work remotely
- Integration with QUickbooks
- Accurately tracks time spent on each client
- Identified % unbillable time by team member
- Tracking of expenses and getting them billed to client
- More timely invoices to clients
- TSheets, Zoho Analytics (formerly Zoho Reports) and Intuit Payroll
Cost Ease of use Provides us with info we need to operate our business
15
accounting and tax preparation
1
systems manager
- tracking time and billing
- billing
- providing accounts receivable report
Yes
timesheets
- Price
- Product Features
it provides us all of the billing information that we need
No
Yes
did not accurately track cumulative work in progresss financial amounts
Invited our team member to their office for some individual training
Yes, but I don't use it