BigTime Software

Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.

Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.

Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.

Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.

Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.

Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.

Users recommend the following:

1. Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.

2. Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.

3. Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.

Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.