Name: BigWave
Price: 29 USD
Author: BigWave Software

Help Desk

Web and Video Conferencing

Customer Support

No-Code Development

Development

Admissions and Enrollment

School Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enterprise Content Management

Manufacturing Execution

PDF Editors

Privacy Policy Generators

Statistical Analysis

Visitor Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Cloud Storage

Complex Event Processing

Composable Infrastructure

Configuration Management Databases

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Log Management

Network Operating Systems

Network Performance Monitoring

SIP Trunking

SOA Application Gateways

Telecom Expense Management (TEM)

Unified Communications Monitoring

Vendor Risk Management

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Channel Management

Content Management

Email Deliverability

Email Marketing

Employee Advocacy

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Social Commerce

Sales

Chargeback Management

Clinical Data Management

Construction Management

Fleet Management

Membership Management

Municipal

Online Fax

Restaurant POS

Roofing

Simulation

Text Analysis

Travel Agency

Warranty Management

Vertical-Specific

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BigWave is a field management software designed to streamline operations, eliminate meetings, and enhance customer satisfaction. This solution is aimed at organizations of all sizes that manage physical assets in the field, deploying technicians for installation and maintenance services. BigWave caters to professions and industries such as field service management, project management, asset management, customer relationship management (CRM), and physical asset management.

## Key Features

**Asset Tracking & Custom Fields**: According to the vendor, BigWave allows users to assign and track all assets through an integrated platform. It also offers customization options to create and leverage fields specific to each business.

**Improved Cash Flow**: The vendor claims that automated labor/material costs and pricing enable same-day, accurate invoicing for completed work, potentially improving cash flow.

**Streamlined Processes**: BigWave provides a single platform to streamline national service centers/help desks, asset management, and meeting elimination, aiming to deliver reliable results with fewer resources.

**Full Collaboration Access**: The product allows users to share access to deliverables, documentation, schedules, and more with customers, technicians, and partners from a single platform, facilitating collaboration.

**Expertly Track Maintenance Services For Deployed Fixed Assets**: BigWave combines asset management, field service management, project management, and CRM features to cater to multiple customers. According to the vendor, the responsive, web-based system tracks, schedules, and invoices to save time and money.

**Streamline Internal Processes And Centralize Work**: The vendor states that BigWave is suitable for organizations managing physical assets in the field and sending technicians on-site for installation and maintenance services. It leverages collected information to improve cash flow through fast, automated, and accurate invoices.

**Generate and Customize Invoices with Ease**: Users can quickly generate customizable invoices directly using BigWave, potentially saving time. According to the vendor, this feature ensures prompt delivery of invoices to customers for faster payments.

**Seamless Quoting and Approval Process**: The product enables users to generate and email quotes for requested work. Once approved, purchase orders (POs) can be captured, ensuring a streamlined process to capture important details.

**Accurate Pricing and Elimination of Errors**: According to the vendor, BigWave's sophisticated quoting and invoicing features aim to eliminate pricing errors. It automatically generates accurate pricing to save time and maintain a professional image.

**Secure Delivery and Customer Service**: BigWave offers multiple options for delivering invoices and important documents to customers. Users can attach and email invoices or provide direct access through the platform, potentially enhancing security and customer service.

**Auto-Scheduling and Maintenance**: The product allows users to auto-schedule maintenance for each asset under management. It offers two scheduling logic methods: Fixed Date and Finished Date. According to the vendor, assets located at the same site can be scheduled on the same date to achieve cost-saving benefits.

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Overview

What is BigWave?