Bill.com

Bill.com

About TrustRadius Scoring
Score 7.4 out of 100
Bill.com

Overview

What is Bill.com?

Bills.com is a an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
Read more

Recent Reviews

Horrible Experience

3 out of 10
August 17, 2022
We subscribed to Bill.com to complement our Quickbooks.com accounting system and use mainly the Accounts Payable and Receivable features. …
Continue reading

Bill.com

6 out of 10
July 14, 2022
We needed a solution for our payables and bill.com fit the bill. The volume that we process (800+ per week) seems to cause problem with …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Bill.com, and make your voice heard!

Return to navigation

Pricing

View all pricing

Essentials

$45

Cloud
per user/per month

Team

$55

Cloud
per user/per month

Corporate

$79

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $45 per month
Return to navigation

Product Details

What is Bill.com?

Bill.com delivers financial process efficiency to small businesses and mid-sized companies through streamlined accounts payable and accounts receivable management. It leverages artificial intelligence (AI) and machine learning to reduce data entry and human error. Bill.com gets more intelligent as it is used, learning user processes and preferences to provide greater control over every aspect of bill management. The modern user interface is designed to deliver greater efficiency, so users can do more in less time. And with support for all types of workflows, Bill.com scales with a business as it grows.

Bill.com Features

  • Supported: AP and AR Automation

Bill.com Integrations

Bill.com Competitors

Bill.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

Bills.com is a an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

Bill.com starts at $45.

AvidXchange, MineralTree, and Tipalti are common alternatives for Bill.com.

Reviewers rate Performance highest, with a score of 10.

The most common users of Bill.com are from Small Businesses (1-50 employees) and the Accounting industry.
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 61)
Companies can't remove reviews or game the system. Here's why
August 17, 2022

Horrible Experience

Score 3 out of 10
Vetted Review
Verified User
Suited for companies who have a full-time person dedicated to dealing with this software, and looking to centralize payments in one place. Not suited for companies looking to simplify their AP, AR processes.
July 14, 2022

Bill.com

Score 6 out of 10
Vetted Review
Verified User
bill.com works well for small businesses that need to get a handle on payables and receivables. As for large volume, we have experienced loss of data when syncing to Netsuite and with the lack of support it causes major headaches.
Score 9 out of 10
Vetted Review
Verified User
For an organization that does not have a robust accounts payable, Bill.com is very user friendly in allowing a small team deliver an exceptional product by delivering payments to vendors in an accurate and timely manner. They allow for plenty of inputs so vendors can be customized in how they are paid.
Score 6 out of 10
Vetted Review
Verified User
Bill.com is well suited for working remotely. There isn't really a scenario that I can think of where it's less appropriate. I think it is a great tool and would recommend it highly especially having worked with other software for payment processing.
Lynne Fedorick | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I wouldn't ever recommend Bill.com. [In my experience] there are just too many issues for people trying to get paid. If you are in Canada, there are several other options you can choose that work well and efficiently. Paypal, Quickbooks, or e-transfer are much better solutions. [In my opinion,] Bill.com seems really sketchy and I am surprised that they are allowed to operate as they do.
Score 1 out of 10
Vetted Review
Verified User
[...] My problems [are] related to accessing my account in the first place, and since, a week after my email to customer service, they still could not offer a resolution, I would not recommend Bill.com under any circumstances. I would need to be reassured that they have comprehensively upgraded their 2FA process and employed a larger customer service team before considering using Bill.com to receive payments again.
Sura Hart | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It's great for a growing company with different payees. It's very flexible for paying different types of people, vendors, etc. Back-end is easy to understand. Integrates with a number of CRMs. It's less appropriate for paying individuals (rather than companies) as it can be difficult for them to understand that they need to create an account.
Score 5 out of 10
Vetted Review
Verified User
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
May 01, 2021

Bill.com works!

Score 10 out of 10
Vetted Review
Verified User
Bill.com is well suited for an organization that has a high volume of accounts payable activity. It is not suited for anyone who only pays less than 5 bills a month as the cost of using it is expensive. But it is very cost effective for clients with a high volume of AP or AR activity
Score 1 out of 10
Vetted Review
Verified User
If you do not have any special projects, fixed assets, or complexity in your system or your processes then bill.com would be appropriate for you. If you do have any other third parties, consultants, and custom fields needed within your accounts payable bill. Then I would not recommend bill.com because even though they do have some of the APIs to get this accomplished, their customer service does not want to put forth the work to help the client. They do not work with the client's software consultants either which makes the resolution time longer. For example, I have a client that has been waiting for a resolution from bill.com for 5 months and bill.com does not operate with anyone but the client so this is hard because the client does not have the knowledge of integrations (they shouldn't need that knowledge to be assisted that is why they hired a support team)
Score 1 out of 10
Vetted Review
Verified User
I would only recommend Bill.com for a very small company that pays and receives funds only within the United States. [I think] this software is a nightmare for anything international. It is also not nearly robust enough to handle more than a handful of new vendors monthly. Everything about this system is manual and will not be able to scale with your company. We will be changing our software next month because of all the bottlenecks this has created for our company.
March 19, 2021

Bill.com Review

Score 1 out of 10
Vetted Review
Verified User
Support want to charge you to answer your question. They don't do what they say when they say you can have direct deposit for free. I would not recommend them to anyone.
September 11, 2020

Huge Time and Money Saver!!

JaCoby Marston, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Bill.com is perfect for the small business that has a small staff and those staff wear many different hats. Bill.com eliminates the need to have someone in charge of cutting checks and paying the bills. Bill.com is super easy to use and the pricing is very inexpensive. As my company has grown, I am glad that we use Bill.com. I have saved many hours because of how easy it is to use. My vendors have no problems with using Bill.com. I also love that Bill.com has the check and balance feature where it is required for the bill to be approved by a manager before the check can be paid. This is a nice level of security.
Score 9 out of 10
Vetted Review
Verified User
Bill.com is well suited for organizations that have a small finance team where the majority of approvals are managed by one individual. It is well suited for organizations that wish to limit the manual processing of payments and do not require a complex payment process for processing invoices. Bill.com has been one of the most reliable software systems that I have used and the integrations with our GL system (Intacct) have never been an issue. The payment processing is incredibly reliable as well and while we have largely migrated from Bill.com for invoice processing, we continue to utilize Bill.com's payment system as it continues to provide significant value to our organization.

Bill.com is less suited for organizations that have a more robust procurement process as approvals are limited to a few individuals based on dollar thresholds. Bill.com is most lacking in the ability to create customized approval workflows enabling different departments or users to approve invoices.
Return to navigation