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Bindo POS is a software that tracks inventory and enables users to load it on any iPad for easy use and navigation. The software has …
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Product Demos
Bindo POS Vape Store Demo
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Menu Set Up Demo
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Bindo POS Vape Store Demo
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Product Details
- About
- Tech Details
What is Bindo POS?
Bindo POS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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- Pros
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Bindo POS is a software that tracks inventory and enables users to load it on any iPad for easy use and navigation. The software has helped business owners and employees run their stores smoothly once they figure out what it can and cannot do. It makes tracking and ordering much easier, ensuring that there are no problems with inventory management. The software's UI/UX is excellent, well-organized, and straightforward, making it easy to pick up and cross-train.
Bindo POS has fantastic customer support that offers timely responses to issues. The software enables sales performance summary, making it easier to monitor business performance. Its streamlined POS is easy to learn and use, making sales more accessible and quicker, especially during busy periods. This feature ensures that employees can quickly learn how to operate the system without significant training time from management. Additionally, the software does not require a full computer system purchase to run in stores, making it a great value for the cost and features.
However, the software has problems with printer connectivity, especially the Bluetooth printer. It also has glitches that cause crashes resulting in losing sales. Also, while customer service is helpful when fixing issues with the product, they do not answer phone calls over weekends and sometimes do not have answers to users' questions. Finally, some functionality that Bindo POS claims to have does not function reliably, which leads to issues with functionality leading to challenges managing specific business processes.
Customizable Features: Reviewers have appreciated the ability to customize Bindo POS to their business needs. Many users have mentioned that they were able to easily tailor the software to fit their specific requirements, including setting up a loyalty reward program and inventory management according to their preferences.
User-Friendly Interface: Several reviewers have praised Bindo POS for its modern look and easy-to-navigate user interface. According to them, even employees who are not tech-savvy can quickly learn how to use it efficiently. This has made sales transactions quick and hassle-free for many businesses.
Efficient Customer Service: The customer service team at Bindo POS was commended by several reviewers for being friendly and efficient in resolving any issues that arose. Users have reported receiving prompt assistance whenever they faced any problem while using the software.
Customer Service Issues: Several users have had negative experiences with Bindo's customer service, claiming that they have been unable to get through since the start of the COVID pandemic and that their issues remain unresolved. Some users noted that it took days or weeks for them to receive a response from customer service, making it difficult to use the software effectively.
Inventory Management Problems: Many users experienced inventory management problems when using Bindo. Users reported inaccurate quantities, items showing as in stock even though they were sold years ago, negative numbers appearing for products received during the week, and random product multiplication in their inventory.
Credit Card Processing Issues: Bindo's credit card processing has been an issue for many users with reports of crashes while processing payments and charging cards but reporting them as unpaid in the POS app. Transactions also came up as partial payments without any explanation causing confusion among customers.