BirdEye Reviews

BirdEye has a "chat" button on my website that allows potential clients to text me regarding legal issues they are experiencing. It also provides a rating service that is texted to clients after legal services have been provided asking them to rate how we did bases on a 5-star system.

Birdeye is currently being used for both of our companies Revise Energy and DiPietro Heating and Cooling. It is helping us gather all of the reviews we receive on all channels and respond to them quickly and efficiently. It also has helped prevent negative reviews from being published and allows us to address issues with customers privately versus publicly.

Maintaining a strong reputation is critical to success in our business. Customers have a choice to make between us and our competitors. Providing prospective customers with a strong reputation established by existing and former customers is vital to them selecting X-tra Storage. Birdeye provides the service easily and affordably for us to maintain our strong reputation.

BirdEye is being used by our field staff. After a service call is completed the software is used to request online reviews and gain feedback into what customers think of our service.

Birdeye is being used to help gain more reviews from customers. We use its live chat on our website and customers enjoy that option. My front desk employees maintain the system and it works and runs perfectly.

BirdEye customer service has been dependable, accessible and has worked hard to get us solutions we need. We have been very happy with the effects of the BirdEye implementation. We use this system to help us provide the best patient service we can. It gives us insights into patient needs and wants. We find it to be the most cost-effective reputation management tool on the market.

We use BirdEye for our whole organization. Each time we sell a home, we send our clients a link to write a review about their experience. BirdEye gives prospective clients a window into the experiences of past clients. It gives me instant credibility as a salesperson, which has led to new business.

We use BirdEye to manage reviews and surveys for our small home building company, as well as our fencing company. We have significantly increased our positive presence for both companies online through BirdEye.

Birdeye is being used by our entire organization as a whole. We wanted to give Birdeye a shot because as a new business, we didn't have much exposure online. We wanted to find a way to quickly grow our business while also involving actual clients. Getting our clients involved has helped spread the word about our services.

BirdEye is used at my company by the Customer Service Satisfaction Department and Administrative Department. It has solved the way we know feedback from our customers in an easy way with just once click we send invite for reviews. We have more knowledge now of what is happening with our customers.

BirdEye is being used throughout our entire office. It has increased our patient reviews exponentially.

BirdEye is used by our organization to display reviews on our clients' sites. This helps establish our clients as an authority and makes them trustworthy to their clients.

We use Birdeye for our Reputation Management online. We have tried several other companies in the past and were never satisfied with the results and therefore canceled the service. Within one month of using Birdeye, we have the results we have been looking for! We have received more patient feedback in one month with BirdEye that we have in the past 10 years total. We are hooked!

We survey every single customer through Birdeye, whether they make a big ticket purchase, replacement parts, apparel, or have their equipment serviced or repaired.

We use BirdEye to manage all our client reviews. They generate a request for reviews and make sure they are organized properly.

We are an HVAC company and here in Florida, there is a great deal of competition which means reviews are extremely important. Because it's difficult to get field service technicians to ask for reviews consistently, the Birdeye approach is very important. The busier these guys are, the less likely they are to remember to ask for a review, so having Birdeye handle it makes it much easier on the techs while getting us what we need. In addition, having to remember passwords and dealing with how many different websites equals difficulty monitoring reviews. If a review is less than 5 stars, I want to be able to address it right away. Birdeye brings all of it together in one convenient location and even alerts me to new reviews. We've only just recently signed up with Birdeye but we already see a difference.

I am a single dentist practice, and as owner and sole decision maker, I hired BirdEye to help generate online Google reviews. Now into my second year with BirdEye, I am convinced of its effectiveness and power to generate new patients for my practice. I feel that it is worth the investment and plan on continuing our partnership for years to come.

Without BirdEye we rarely collected any reviews at all, even the reviews that were collected were mediocre at best. BirdEye was able to take my reviews that were in the dumps from a 2.5 star rating to a 4.9 star rating with over 200 collected reviews on Google! It was so easy to get started with BirdEye, the setup was minimal and now we a have a review faucet which brings in multiple reviews a week over all of the different review platforms!

Logistically, once a new parent/customer checks out for their child's doctor's appointment, the front desk team member explains that she will be emailing the parent a "BirdEye Review," and if the parent was happy with the service we provided, it would be wonderful if he/she could complete the review.

We use BirdEye for reviews from our patients on Google and Facebook. We were having issues finding a simple way for our patients to leave a review and this has completely solved that problem! The process is made so easy for them which has gained us so many reviews!

We use BirdEye to solicit reviews from our customers.

BirdEye in our company is used through the whole company. We are a property management company and use it to get feedback from our tenants on apartment rentals and maintenance issues. It is very helpful in playing a role which lets us better understand our customers' needs.

BirdEye helps our company boost our reviews on the internet.

Our dental office has been using BirdEye for about 3 months now and we have been very happy to read the reviews by our patients, and when possible make suggested adjustments to improve our services.

The whole organization used birdeye. However, birdeye was in fact not useful because it did not do what was promised. We were not able to have google reviews as part of our survey. We were not able to link to our third party rating websites that we needed to. The purchase was not useful and then they ignored us when we asked for our money back.