Birdeye helps a ton in potential client retention
Rating: 5 out of 10
February 20, 2025
Vetted Review
Verified User
2 years of experience
Starting at $299 per month
View Pricing Overview
What is Birdeye?
Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.
Learn from top reviewers
Birdeye helps a ton in potential client retention
We use Birdeye to track and capture client reviews as well as to track and capture potential clients that engage our website. We also use it as a communication tool with curre...
Verified user
Partner
2 years of experienceGreat for a review platform
We utilize Birdeye to help with the ease of obtaining reviews from our patients and partners. We also have the platform help us in sharing our reviews to our social media with...
Verified user
Director
1 year of experienceThank you Birdeye
We use Birdeye for online reputation management. Birdeye is able to consolidate all of our multiple locations and providers into 1 database so it is much easier to respond to ...
Birdeye to the rescue
We use Birdeye to help with our online reputation, chatbots and reviews. After getting onboarded, we hit the ground running. We immediately noticed an increase in communicatio...
Birdeye is a must for medical and dental Google reviews!
I use Birdeye daily for my clients for listings management and reputation management. But there are even more features that I will likely use in the future. Birdeye is the onl...
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Pricing
Standard
$299.00
Cloud
per month
Professional
$399.00
Cloud
per month
Premium
Custom Pricing
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Birdeye?
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Businesses can use Birdeye’s platform to manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Birdeye Features
- Supported: Reviews - Birdeye Review generates and manages online reviews on Google, Facebook, and other sites.
- Supported: Listings - Birdeye Listings can create and manage online listings across locations.
- Supported: Social - Birdeye Social for multi-location businesses, can post, engage, and report from a single dashboard.
- Supported: Reporting - Birdeye reporting uncovers opportunities to enhance customer experience and make informed, data-driven decisions.
- Supported: Surveys - Birdeye Surveys can collect feedback.
- Supported: Webchat - Birdeye Webchat can be used to engage and convert web visitors into leads.
- Supported: Birdeye Insights AI - uses generative AI to analyze reviews, surveys, and listings data, providing summaries, clear recommendations, and custom reports.
Birdeye Screenshots
Birdeye Videos
Birdeye Overview
From Reviews to Reputation - A Look at Birdeye for Businesses.
BirdAI
Birdeye Competitors
Birdeye Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United States, New Zealand, Canada, Mexico, Australia, Puerto Rico, Netherland |
Frequently Asked Questions
Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.
Reviewers rate Usability highest, with a score of 9.4.
The most common users of Birdeye are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 106)
Birdeye is a must for medical and dental Google reviews!
Rating: 10 out of 10
July 23, 2024
BB
Vetted Review
1 year of experience
Birdeye is easier to use and works well with medical software
Choose Anyone But Birdeye
Rating: 5 out of 10
July 12, 2024
MM
Vetted Review
1 year of experience
In my opinion, Not a Good Choice for Agencies
Rating: 1 out of 10
June 19, 2024
ST
Vetted Review
1 year of experience
Great tool for any business owner!
Rating: 8 out of 10
July 18, 2024
Vetted Review
Verified User
2 years of experience
I have not used any other product similar to Birdeye