Birdeye Reviews

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February 11, 2021

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Score 10 out of 10
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Birdeye is very self explanatory. It makes it very easy for our team to manage . We are able to use on our laptop along with our phones. My clients love that we an send the link though a text . It has been easy to navigate the platform weather is reviewing reviews to requesting help from help desk.

Birdeye Scorecard Summary

What is Birdeye?

Birdeye is an all-in-one customer experience platform that provides businesses with the tools to deliver great experiences at every step of the customer journey. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings and reviews, be connected with existing customers using text messaging, and deliver the best end-to-end customer experience with survey, ticketing, and insights tools. Founded in 2012, Birdeye is headquartered in Palo Alto and led by alumni from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab.

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Birdeye Overview

Birdeye Integrations

  • We integrate with over 300 apps and CRMs

Birdeye Competitors

Birdeye Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Standard$299.00per month
Professional$399.00per month
PremiumCustom Pricing

Birdeye Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, New Zealand, Canada, Mexico, Australia, Puerto Rico, Netherland

Frequently Asked Questions

What is Birdeye's best feature?

Reviewers rate Usability highest, with a score of 9.6.

Who uses Birdeye?

The most common users of Birdeye are from Small Businesses and the Medical Practice industry.