Bitdefender GravityZone

Bitdefender GravityZone

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Score 8.6 out of 100
Top Rated
Bitdefender GravityZone


Recent Reviews

Easy, strong protection

7 out of 10
June 01, 2021
We deploy and use Bitdefender GravityZone at multiple sites and organizations. Bitdefender GravityZone deployment and ease of use is quite …
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Popular Features

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Malware Detection (58)


Endpoint Detection and Response (EDR) (53)


Anti-Exploit Technology (54)


Centralized Management (58)


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What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

Features Scorecard

Endpoint Security


Product Details

What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

Bitdefender GravityZone Features

Endpoint Security Features

  • Supported: Anti-Exploit Technology
  • Supported: Endpoint Detection and Response (EDR)
  • Supported: Centralized Management
  • Supported: Hybrid Deployment Support
  • Supported: Infection Remediation
  • Supported: Vulnerability Management
  • Supported: Malware Detection

Bitdefender GravityZone Video

Bitdefender Ransomware Mitigation Use Case Demo

Bitdefender GravityZone Competitors

Bitdefender GravityZone Technical Details

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Frequently Asked Questions

What is Bitdefender GravityZone's best feature?

Reviewers rate Malware Detection highest, with a score of 9.4.

Who uses Bitdefender GravityZone?

The most common users of Bitdefender GravityZone are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings




(1-25 of 67)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it in our organization as the first line of protection on all our hardware. We have been able to stop viruses and also be able to protect our employees. This product has been the best thing for defending against the attacks that are currently happening in the Cyberworld today. With the continued use of BD Gravityzone, I know that our organization is protected and I can rely on the tool to be there so I don't have to monitor it all the time.
  • Security
  • Protection
  • Design and alignment
  • Advanced Intelligence
  • Machine Learning
  • Deep Learning of the issues and resolution
  • Pricing could be better
  • would like to see ease of installation be better
  • would like to see cost go down a bit as we work to try to keep our bottom line low.
I like it and have referred it to several colleagues across the industry. This continues to be the go-to product for us and will be as it has already did what is was bought for time and time over again. The work that BD GravitZone does is exactly what we needed it to do and with some of the newer features that are coming out this will help propel the application forward for us in Cuber protection.
I have had zero issues with support. In fact they went over and beyond for us when we called in.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bitdefender GravityZone has been used in my organization for over 7 years to help keep endpoints free from malware and virus infection. We have deployed Bitdefender GravityZone to over 3000 endpoints. We have never been happier with an Antivirus product. Normally, our company switches AV products every few years out of frustration with diminishing returns, but we have been more than satisfied with Bitdefender GravityZone.
  • Malware Protection.
  • Application Blacklist.
  • Encryption Management.
  • Support response time.
  • Integrated reporting.
  • Newer AV technology implementation, e.g. EDR.
I am very likely to recommend Bitdefender GravityZone to a colleague. The product has simply been the best antivirus product that I have used in over 20 years of Information Technology management. The product is suitable both for internal IT staff groups and managed service providers. Individual users or very small businesses may be better suited buying individual copies of the Bitdefender product.
January 06, 2022

Great Product Overall

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use email protection within our Office365 environment. The product filters out malicious attachments as well as spam. The configuration tool allows for a lot of flexibility with respect to how restrictive or lenient the filtering is. Whitelisting has also helped to ensure that critical emails make it through with no adverse effects.
  • Email protection
  • Spam filtering
  • Whitelisting
  • Support is slow to respond
  • Interface is kind of clunky
  • Quarantined emails can be tricky to find
Bitdefender GravityZone does very well in the small to medium-sized business space. It's easy enough for a small team to manage but powerful enough for use in more restrictive environments. Enterprise environments may want to look for a more robust solution that offers a more responsive support team.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it in our organization and our clients. We use the EDR to protect the desktops and servers. This is part of an overall security strategy to protect companies from external and internal threats.
  • Protect from Viruses.
  • Protect from Malware.
  • Block untrustworthy websites.
  • Alert when there is an issue.
  • Better Documentation.
  • Easier way address software blocking access when initially installed on the desktop without having to uninstall Bitdefender.
  • Network Printers by default are blocked - we found this out on home systems and it caused a real headache at first.
Great fit for internal IT team or for supporting multiple organizations. You can create independent policies as needed.
Support is responsive but can always be improved.
Score 4 out of 10
Vetted Review
Verified User
Review Source
Product good, administrative setup options inflexible and difficult to administer. Customer service via email takes days to respond, email replies are of little help, and no way to obtain assistance to resolve except by email. Calls to customer service support numbers are answered by call centers [that] can only relay messages to internal support departments. Problem - there is no way to remove a partner without having another partner replace the old partner even if the license was purchased and set up directly and not through a partner. After purchase and setup of BGZ, brought on external IT assistance who added themselves on as a partner to our existing license. When migrating to a new IT support provider, unable to remove the old partner and the new IT provider was not a Bitdefender partner so could not replace the old partner account. After several emails back and forth, BD advised partner could not be removed and offered no solution. The previous partner deleted our account without notification after renewal and account access [was] disabled. Bitdefender advised not possible to regain access to the account and must set up a new account then delete and install new instances on all computers. In addition, the 1-year license just purchased cannot be activated in a new account and a new license must be purchased. As it's not user-friendly and customer service is lacking, do not recommend it for small businesses.
  • Antivirus and anti-malware protection
  • Cloud management of devices
  • Does not noticeably impact computer resources
  • Email support only, too slow to respond and not particularly helpful. Too much back and forth to resolve issues
  • Requires tech proficiency and time to deploy and maintain
  • The renewal process results in losing days from the old license unless perfectly timed to add a new license added on the date the old license expires. results in changing the annual renewal date every year
  • No way to remove partner and retain access to account
Better suited to businesses with experienced and dedicated IT support
Slow to respond to multiple emails needed to progress resolution. 3 months and yet to resolve the issue.
Score 4 out of 10
Vetted Review
Verified User
Review Source
It is installed on my endpoints (servers and computers/laptops). We also have an email security add-on for filtering spam, phishers, and virus-ridden emails. It also is used to scan links in emails that could lead to infected websites which otherwise would have made their way onto our network.
  • Syncs with AD
  • On top of latest threats
  • Blocks bad links
  • Tech Support
  • Video Tutorials
  • SLA - Response time
  • Instruction manuals
The product itself is great and does a good job. Support is terrible. It takes days/weeks to get a response. I've asked for assistance in setting up custom filters to stop certain emails, and get a constant back and forth email correspondence asking me to submit samples. I don't want to do that, I only want instructions. I've asked for tutorials/manuals so I can read and hopefully set it up myself, and I'm told they don't have what I need. There is no way to support yourself or learn. They won't offer remote support, as I've requested. Oh, and they absolutely will NOT assist in the initial setup. They don't do that. They only help if you have an issue. No, they don't even do that.
[In my experience] the support is not good. As I said earlier their response time is days/weeks, they do not assist in initial setup, and they have no instruction manuals or tutorials. They won't remote support, and just send emails back and forth with no real answer or assistance. The program is VERY complicated and very granular, so without assistance or at least best practices or white papers, you are paying for a product that you probably won't use 1/4 of the features.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a managed service provider. We used to use Kaspersky but made the switch to Bitdefender [GravityZone]. It is a night and day comparison between the two. No more false positives no more bogged down CPUs, it just works. As a tech, I save so much time not having to look into reported threats that are not really threats. Bitdefender [GravityZone] is great.
  • Catching threats before they can replicate and ruin
  • Runs silently without bogging down system resources
  • Works well on Mac and Windows
  • Very easy to make changes across entire organizations
  • Antivirus and Anti-malware protection in one product
  • The redesigned web console is hard to navigate.
  • Support is not the best, sometimes slow to respond.
  • The full installer package is rather large.
If you have a need to protect your internal systems or those of a client, and everyone should have this need, Bitdefender [GravityZone] is the antivirus of choice. It runs silently and doesn't kill your system resources. It catches every single threat thrown its way. We sleep better at night knowing that Bitdefender [GravityZone] is keeping us and our clients safe.
Bitdefender [GravityZone] support is the one place where it does lack. Responses are sometimes slow and support is only really available by email. On the plus side, we rarely need support, but when we do it would be nice if we could make a call.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bitdefender GravityZone is being used by our whole organization. It is an amazing product! The main business problem it addresses is our security! It protects all our Windows workstations, Windows servers, and Macs. It has a very small footprint and barely uses any system resources, yet runs very efficiently. Very little user interaction is required to keep our systems safe.
  • Network attack defense
  • Ransomware prevention
  • Web-based, no hardware needed
  • Picks up threats early that other providers do not
  • Support is sometimes hard to get a hold of.
  • The installer package is very small but needs to download files, can take a while on slower networks.
  • Support documentation is not written for the average end-user.
Bitdefender GravityZone is well suited for all departments throughout an organization. It doesn't just target one user's needs. It picks up threats that other antivirus solutions do not. It has antivirus and anti-malware features in a single piece of software with a very small footprint on the systems it is installed on.
Email support is sometimes slow to respond. Luckily we have not had to reach out often to support, but wish it was easier and quicker to get in touch with someone.
Score 9 out of 10
Vetted Review
Review Source
We deploy Bitdefender GravityZone to a number of different clients, across multiple different segments. These clients range in size from 10 employees up to 200. We deploy Bitdefender GravityZone to all workstations and servers both [on] Windows and macOS. We have used multiple antivirus software packages in the past and have never found anything that comes close to Bitdefender GravityZone.
  • Antivirus
  • Anti-malware
  • Device firewall
  • Web protection
  • Redesign the portal to make it more like the previous portal
  • Support response is sometimes slow
  • Large installer package
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
Sometimes support can be hard to get in contact with and the response times are slow. We hardly need support though.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are a managed service provider and have approximately 50 clients that we deploy Bitdefender GravityZone to. We also use it as our in-house antivirus solution. It provides us with peace of mind knowing that we are very unlikely to see a widespread malware or virus outbreak while this software is in use.
  • Stops outbreaks before they get a chance to really get started
  • Stops connections to potential fraudulent/phishing websites
  • Very quick scans and updates
  • Easy to manage with policies for each client
  • More granular reporting would be nice
  • Support response times are not the greatest
  • Please go back to the previous UI for the management console
We have used multiple antivirus products in the past and none even come close to comparing to Bitdefender GravityZone. Bitdefender [GravityZone] has a very small footprint when it comes to system resources and it catches any threat thrown at it with very few false positives.
Support response time is email only and tends to run a little on the slow side. Luckily, Bitdefender GravityZone is such a solid piece of software that support is rarely needed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Bitdefender GravityZone with multiple clients, ranging in size from only a couple of employees up to nearly 100. While Bitdefender works cross-platform (Mac and Windows), in general, it is used primarily on Windows computers across an entire organization. Bitdefender [GravityZone] is an extremely comprehensive security suite, so it handles virtually all security needs from anti-virus to ransomware protection to a software firewall.
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
  • An individual computer or server can be set up as an endpoint relay - wherein workstations can communicate directly with this relay vs. the Bitdefender [GravityZone] cloud. In theory, this would be ideal for offices with a slow internet connection, in practice, however, the relay connection is flaky and buggy.
  • The initial install process, while easy, can take a while when compared to other antivirus solutions. In general, it takes anywhere from 5 - 10 min to install.
  • Once installed, no settings can be changed directly on a computer, all changes need to be made via the [Bitdefender] GravityZone web page.
  • The installer package itself is rather large when compared to competitors. The packages [are] around 600 - 700 MB.
  • Support can be slow to respond at times.
[Bitdefender] GravityZone is ideal for virtually any sized business, though at smaller sizes (3 - 5 computers/users) other options may be more cost-effective, including other Bitdefender [GravityZone] products. In addition, while Bitdefender [GravityZone]'s flexibility and power-user features are really nice, these same features can make it difficult to use for the less tech-inclined. Finally, Bitdefender [GravityZone] is ideal for Windows servers as it can be figured specifically for server use.
Support can be contacted either via email or phone, unfortunately, there is no chat support. Phone support is fairly immediate and representatives are generally knowledgeable. Email support, however, can be frustratingly slow - with responses sometimes [taking] over a day. Fortunately, I've experienced very few problems with Bitdefender [GravityZone] that have required the need for support.
Michael Kerzner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
We are a Managed Service Provider. I have been advocating for Bitdefender GravityZone when I first started here over five years ago. We finally made the change from Kaspersky to Bitdefender about two years ago and we will never go back. We have rolled out Bitdefender GravityZone both internally and across our entire client base. It runs with a very small footprint and stops any threat thrown at it.I can't say enough good things about this product.
  • Small footprint with minimum resources required
  • Very adept at stopping 0-Day Threats
  • Scans are quick and efficient
  • Works on Windows and Macs
  • Centrally controlled, very easy to update policies
  • Better reporting, more options for reports
  • New cloud dashboard is harder to navigate than previous
  • Cloud dashboard isn't very user friendly for new techs
What can I say? Bitdefender GravityZone does its job and it does it well. It is very light on its resource footprint and does a great job of stopping threats. We are a MSP and use this product both internally and for our entire client base. We had a new client come to us because they were compromised via Webroot. We took an image of their hard drive, ran it through Bitdefender, and it caught what Webroot didn't.
Anytime I have had to reach out, the response time via email was very quick and the support techs were very helpful.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Bitdefender GravityZone as our central anti-malware solution across the complete company, this is in our headquarters and in all our subsidiaries across Europe. We use it on all our endpoints (workstations of our users) and on our servers in all our data-centers. In this way, it helps to protect us against malicious software.
  • Protect against viruses
  • Protect against ransomware
  • Central management
With over 100 workstations (including laptop for road warriors) and +100 servers, it is very nice that the product Bitdefender GravityZone is very easy to manage using the online central management console, where you can set every detail of the different components of the product. Also, the reports you can use are clear and very helpful.
The support team for Bitdefender GravityZone is very quick in responding on tickets and also in providing a solution (or temporary workaround). Luckily, we didn't have to contact them very often.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it for our entire organization for virus protection. We chose to have all our users on the same protection plan.
  • Users are protected without them having to manage the product themselves
  • Being able to manage computers in our organization thru the cloud is especially helpful when we have users all across the country and South America
  • Bitdefender uses less computer resources than many other virus protection products we've used in the past
  • I do not like having to correspond by email. When I have an issue I do not have time to wait 6-8 hours for a reply. I want to do a chat or a phone call.
  • I find their cloud dashboard a bit challenging to navigate. I can never find the option I need without searching thru every category.
  • I do not like that it takes 48 hours for the cloud to update when there is an issue with a client computer when I am working on it remotely.
Our in-house management is quite easy. Those computers I can do hands-on. It is when I need to depend on the cloud to manage a computer that is having issues that can be more of a challenge.
I do not like the immediate response. The delay from emailing questions/resolutions can take days instead of an hour if there was phone support more readily available. Even on a chat you can get answers quickly. Many times it is harder to explain an issue in depth in an email rather than discussing on the phone.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We deploy and use Bitdefender GravityZone at multiple sites and organizations. Bitdefender GravityZone deployment and ease of use is quite simple. Having an EDR and EPP is crucial these days with evolving threats.
  • Cloud-based console
  • EDR and EPP packed in one with simple use
  • Detailed reports with ability to dig down
  • Multi-tenant console if required
  • Transparent pricing based on modules
  • Dashboards leave much to be desired (shows you problem but can’t drill down from dashboard)
  • UI can be somewhat confusing especially under multi-tenant mode
SMB market is where this product will really be at home. It has the right amount of enterprise features to be useful, such as EDR, patch management, and risk analysis. However for larger enterprise sites this may not be ideal as the reporting and dashboards are lacking.
Support can be slow however DIY documentation is decent.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using Bitdefender GravityZone for antivirus, patch management, and encryption for our mobile devices. It allows us to have a one-stop shop solution for the various devices we have in our organization.
This helps us use a web-based platform for our devices that are spread throughout a large area and across multiple locations.
  • Antivirus/malware
  • Encryption management
  • Web filtering
  • Patch management
  • Customer service--they direct you to YouTube links and offer answers that are easy but not a good solution. (e.g., Delete old records instead of figuring out why multiple instances are showing up in the dashboard)
  • Android/iOS devices can't be managed unless on a local network with on-premises solution
  • More robust web filtering platform
We use the web-based version to push down operating system updates, antivirus, and enforce encryption policies for our laptops. Bitdefender GravityZone doesn't work well for Android devices. I also feel that the web filtering platform of Bitdefender GravityZone could use some more work. Currently it does a great job at web filtering; however, I haven't been able to deep dive into it yet and am not sure how granular it can get when it comes to specific users being allowed to access certain domains.
This is one area where I feel Bitdefender GravityZone could use some work. It's more hit and miss. We've had times where we've gotten some great tech support help. Other times we are quickly referred to YouTube links (which my network admin watched before calling). Other times, we're given answers that are a quick response but not exactly troubleshooting the problem. For example, we have an issue where we are seeing multiple entries of our endpoints in the console. We asked why multiple entries were showing up and what we could do to resolve them. The tech support agent suggested to set up a rule to delete old entries. However that would not be efficient, as an endpoint may not be on for quite a while before it is turned on and contacts the system again. We want a solution for a problem, not a quick-fix answer that doesn't really address the problem at hand.
JASON WORKMAN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
GravityZone is used throughout my organization. We utilize this product for antivirus on all endpoints and servers. In addition to the AV, GravityZone offers sandboxing of suspicious files, ransomware protection, vulnerability scanning and hardening. Bitdefender continues to perform well in our environment.
  • Antivirus
  • Device Control
  • Firewall Protection
  • Website Security
  • Easier vulnerability repairing.
  • More in depth sandbox enabling all files to be scanned.
  • Easier access to support.
Bitdefender is one of the best, probably the best, AV product currently on the market. I've used Viper for business and was infected with a virus. I've tested Fortinet Endpoint Protection, but remained a GravityZone customer. Overall, if you get this and deploy it, you can't go wrong. Their AI engine is first class and cutting edge.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We switched from Malwarebytes to Bitdefender a few months ago for a litany of reasons. Reason one was cost and ease of use. Malwarebytes is inexpensive, but I had to have multiple licenses to install on each device and manage all of those licenses individually. With Bitdefender it is all in one license and I no longer need to view multiple licenses. The other main reason I switched was to be able to utilize patch management and keep everything updated without having to rely on end users to do so.
  • Patch Management.
  • Ease of Use.
  • Cost.
  • No training with new purchase.
The patch management aspect as well as the one license model have been the saving grace for us. I no longer have to pick and choose various licenses to install on a new machine and everything is viewable from one place. It was easy to install, but there are still features that I haven't tried because I haven't had the time to look at how to do it.
Decent amount of knowledgebase articles online, but no real training or support while setting up the system.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are managing MSPs with thousands of corporate end customers, and are also using it in house. We give trainings and demos on it and sell support services with it.
  • Easy to deploy and manage.
  • Several layers of protection.
  • Valuable add on packages such as encryption, patch management and EDR.
  • Mobile Device Management is missing for cloud users.
  • Reports should be more flexible/self-creat[ing].
  • Executive summary should be able to be printed.
  • Tech support response is too slow.
It is perfect for companies between 10-1000 seats. The lack of MDM makes it challenging in Enterprise environments where UEM is important. Also would it be nice to have a couple of RMM functionalities such as remote desktop and deployment of other software through it.
The responses are good, but the turn around is way too slow. Sometimes it takes more than 24 hours for a response and in most cases they always ask for a support collector to be run. As mission critical as threat defense [is] in today's world, a more responsive support would be more desirable.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Bitdefender GravityZone company-wide on all company computers/networks and a couple of remote workers. It allows us to manage and be proactive with our employees to keep us operational. From 1 location I can check company-wide security on all of the computers. If needed, we can give additional rights to specific computers such as allowing them to be able to turn off the protection for testing other apps, etc.
  • Runs in the background without slowing our computers.
  • Reliability: It just works.
  • Smooth roll out and installations
  • Tech support is difficult to reach/communicate with.
  • Tech documents are written for tech professionals.
  • User interface also written for tech professionals.
When you need to be able to monitor the anti-virus/malware situation on all computers including remote systems and do not want users to have the ability to change or modify these settings, GravityZone is perfect for this. Certainly focused on IT professionals, so the learning curve can be a bit difficult to figure out.
I believe it is focused on IT professionals. We are not IT professionals so there is a learning curve. Usually, a delay in support responses and I do not believe phone or chat support is offered. Tech docs written for non-IT professionals might be beneficial as quite often small businesses do not have full-time IT people and it falls on owners/managers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bitdefender is set out across our entire organization across all Windows PCs. It runs standard anti-virus, as well as anti-malware and network protection. It is one layer of security in our entire security/protection strategy. I use the GravityZone side to manage Bitdefender, which is simple to configure but offers complexity where it needs it. Having this cloud hosted means I don't require hardware onsite to run a server.
  • Low CPU and memory use.
  • Cloud-based hosting doesn't require hardware onsite.
  • Has kept us "clean" for the past several years.
  • Notifications of events can come in slowly.
  • Reporting detail is lacking in some areas.
  • Bitdefender occasionally releases new features but doesn't explain what they do well.
At my previous organization, we rolled out Bitdefender to a 200+ user agency. In my current position, we have 50 users, so Bitdefender works well across smaller and mid-size organizations.
Bitdefender has always responded quickly to any request that I've had (I haven't had too many though...).
Steven Sheasby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Bitdefender GravityZone to provide security and content control to our laptops across our entire organization. It has the ability to centrally manage anti-virus, bitlocker management, patch management, and content accessible by our employees on the internet. It allows us to make sure anti-virus is working across all devices, bitlocker is on and managed across all devises, patches are being properly deployed to all devices, and employee laptops are not being used to access non-work related websites.
  • Anti-virus
  • Bitlocker management
  • Content control
  • Patch management
  • Admin console design
  • Patch management deployment
  • License purchases
It is well suited for small to mid-sized companies. It helps in centrally managing the security for all of your devices. I would recommend it to other companies.
They have been very responsive and helpful the few times we needed their assistance.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bitdefender GravityZone is being used throughout our entire company. It is part of our device management software and covers all our needs for antivirus and antimalware. The software works really well for us and keeps everything safer. I have no complaints about this product and in fact would recommend it to others.
  • Regularly scheduled scans.
  • Easy to see warning messages.
  • Easy to install.
  • We use a virtual file storage software that Bitdefender is constantly trying to "scan". Need to be able to exclude a specific drive from scans permanently.
Bitdefender GravityZone is well suited for any company of any size. The product scales well and seems very solid. It is feature rich and just works with out a lot of fooling around. We have not found any major issues with using this software yet. We are very pleased with our choice.
While I have only had a few questions for them, Bitdefender GravityZone staff were always quick to reply and very thorough with their answers. They were easy to understand and communicate with and genuinely wanted to help, not just answer phones and emails because it is their job. Good people.
Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We are using Bitdefender GravityZone for our organization's anti-virus solution. We use it on our PCs and Macs. It provides protection from malware and phishing attempts.
  • Works behind the scenes
  • Notifications are customisable
  • Can be a resource hog on Macs
  • Cannot modify Mac notifications
Bitdefender GravityZone is definitely a Windows-centric system, and the web UI doesn't make a whole lot of sense. While the system does indeed do what it needs to, it can be done better and use fewer resources. On Macs, it has become a performance-degrading hurdle for our engineers.
Service is mediocre. I don't have any reason to be strongly for or against it. I will have to say that their post-support emails get to be too much. Yes, I could just reply and have them closed, but 6 reminders are a bit much.
Robert Guy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitdefender GravityZone is being used at a couple of our clients as primary AntiVirus and Malware threat security software running at the desktop and server level.
  • Easy to use the cloud-based console.
  • Easy to configure and deploy.
  • Digital wallet for password protection is lacking.
  • VIP tech support costs money.
For the SMB market, this product is an excellent multi-purpose desktop antivirus. Cost competitive, cloud-based control, easy reporting, and does a good job.
Customer support is ok, could be better, and have better deployment support. VIP support is costly.