TrustRadius
BitdefenderBitdefender GravityZone Experiences2019-08-05T18:36:24.951ZWe use it for our entire organization for virus protection. We chose to have all our users on the same protection plan.,Users are protected without them having to manage the product themselves
Being able to manage computers in our organization thru the cloud is especially helpful when we have users all across the country and South America
Bitdefender uses less computer resources than many other virus protection products we've used in the past,I do not like having to correspond by email. When I have an issue I do not have time to wait 6-8 hours for a reply. I want to do a chat or a phone call.
I find their cloud dashboard a bit challenging to navigate. I can never find the option I need without searching thru every category.
I do not like that it takes 48 hours for the cloud to update when there is an issue with a client computer when I am working on it remotely.,8,Many of our finances are done on line and we needed to have a good virus protection program. This is the best one we've tried in the last few years.,8,7,Symantec Endpoint Protection, Kaspersky Endpoint Security and Norton Small Business,Malwarebytes, QuickBooks Desktop Enterprise, Microsoft 365 BusinessCarol HeimBitdefender GravityZone is the perfect security solution for the average business owner2019-07-29T17:36:00.015ZOur web design business uses Bitdefender GravityZone to secure our high-end business computers. It keeps our systems safe from hackers and viruses and is very easy to set up and use. It does not slow down our operations in any way. The configuration, set up, management, and monitoring are very simple and easy, and the software is streamlined with simplicity and ease of use.,Bitdefender GravityZone is well suited for small or medium-sized businesses that need strong security because it's makers put a lot of extra thinking into the software.
The web-based administrative management panel is very robust and modern.
The software knows how to detect new malware and viruses based on complex algorithms.,Reporting can get complicated, especially if you are managing a lot of users.
Customer service is not the fastest or most thorough in their responses.
Their documentation does not make it easy to browse through and find instructions.,8,Bitdefender GravityZone provided a great return on our investment as our systems remained secure and virus free, increasing productivity as well.
Bitdefender GravityZone has an easy user interface that speeds up our end users time management.
Although their customer service is not the greatest, most of the time their support is not even needed in the first place, because the software is self-manageable.,Webroot SecureAnywhere,Webroot SecureAnywhere, Webroot Endpoint Protection, Webroot BrightCloud, Bitdefender Network Traffic Security Analytics.Kim MurphyBitdefender GravityZone Review2019-06-03T00:01:16.129ZBitdefender GravityZone is being used across the whole company (three locations). It is used on physical endpoints and also on virtual desktop endpoints (VMware Horizon View).,Integrates well with VMware NSX to support virtual environments.
Fairly easy to set up in VMware NSX virtual environments.
For both physical and virtual environments it is fairly easy to set up policies to control how/why/when/which pieces of Bitdefender.
Fairly complete "dashboard" to manage the environment(s).
Good integration with Active Directory.,When kicking off scans (or other tasks) from the GravityZone dashboard it creates a task - and until the task is complete, what is happening can be a little vague. I'd like to see a little bit more detail on the progress perhaps.
Reporting, scheduling reports can be cumbersome. Might be better if it had some sample reports or would generate on the screen what a given report might look like.
It is good at updating but to figure out what you need to update you have to look in multiple places - Needs some streamlining and simplifying.
Better follow up on long-running support tickets.,9,I don't rely on any single product or technology to protect my environment. Bitdefender GravityZone is one part of the overall solution for security.,Kaspersky Anti Targeted Attack Platform and CA Data Protection,Cisco Umbrella, VMware Horizon (formerly VMware View), StarWind Virtual SAN,65,1,I have to protect my users at the "endpoint" level.,9Dan ReynoldsGravityZone is our recommended choice for endpoint protection2019-05-09T15:43:45.711ZWe utilize GravityZone for both our internal security needs as well as that of our clients.,Easy centralized management & deployment
Low system resource impact
Very effective at keeping devices secure,Support is really friendly and smart, but sometimes it feels a bit hard to reach them or get a response quickly
The documentation isn't always well-integrated into the software, so you either need to be familiar with it already, get help, or search the docs / contact support yourself,10,GravityZone works really well, so less time is spent cleaning machines
Easy and central deployment and management keeps policy writing and management to a minimum
Integrates well with several device management programs,Avira Antivirus, Sophos Intercept X and Symantec Endpoint ProtectionMichael RiessA good choice for an MSP2019-04-30T16:16:21.975ZWe are a managed service provider, and provide antivirus to over 2,000 devices using Bit Defender Gravityzone. With it, we are able to assign exception profiles to our clients easily. This normalizes the way we deliver security to our clients, and streamlines our tech's ability to work on virus alerts.,Content Control: Internet blocking that covers all browsers. You can set categories of sites to block (social media, pornography), and whitelist/blacklist sites individually as well.
Management of client-specific virus profiles is extremely easy.
The protection offered by Bit Defender is very good and it's usually at the top of the list of virus software that is considered best in class.,Reporting isn't great. It can be difficult to get a good view of what's going on across 2,000 devices.
You can't move a computer from one company to another without uninstalling and reinstalling Bitdefender.,8,This solution was a little more expensive than our previous one. It raised AV costs by around 10%.,Kaspersky Endpoint Security, Webroot Endpoint Protection and SolarWinds N-central,Kaspersky Endpoint Security, Webroot Endpoint ProtectionDan GospeBitdefender GravityZone: a blackhole for malware.2019-03-07T00:37:51.353ZAs an MSP, we use BitDefender GravityZone as our anti-malware program of choice. Between the BitDefender integration with SolarWinds RMM and the easy-to-manage GravityZone portal, we can administer several thousand endpoints and secure them. This provides us with a low hassle solution that enables enterprise-level malware detection and removal capabilities. The lightweight nature of the software and the manageability from a central cloud-based platform make it a fantastic solution for any MSP.,Bitdefender does exactly what it should do: it detects, blocks, or removes malware effectively. Between scheduled scans, heuristics monitoring, and device scans, most potential infections are caught quickly and cleanly resolved with little to no intervention needed from our team.
GravityZone offers extremely frequent definition updates and reporting on which endpoints aren't fully up to date and may need manual intervention.
With policies, you can quickly and easily roll out different schedules, scan profiles, and more, to individual or groups of devices. This can be scaled up easily to roll out for individual companies or across a larger base of multiple supported customers.
Having a single product that can secure both PCs and Macs and be managed in the same cloud-based interface is fantastic.,Obtaining the specific report you wish to see can be a bit difficult at times.
Having the installation packages of the software listed under the "Network" header is a bit odd and has caused confusion for infrequent users.
The attempts to automatically uninstall competing AV products sometimes go awry and can cause problems for both the previously installed software and potential installations of Bitdefender. We recommend uninstalling competing products through their own recommended steps before installing Bitdefender for best results.,7,GravityZone is one of many various competing platforms that support MSPs or larger IT staff in the AV space. Most products offer a similar line up of features. We specifically chose GravityZone, however, because it offers one of the best combinations on the market of price, performance, and manageability.
Since Bitdefender has not been involved in any major breaches or other scandals and has a solid image in the larger technology community, it has allowed us to get in the door at a large number of organizations that have strong negative feelings about some of its competitors. Had we been using a product like Kaspersky, we likely would have seen slower growth and adoption over the past few years.,Sophos Endpoint Protection, VIPRE and Symantec Endpoint Protection,SolarWinds Remote Monitoring & Management, Microsoft Office 365, Microsoft Azure, SonicWall TZ, 3CX Phone SystemBryant LeeBitdefender GravityZone Review2019-07-03T01:36:29.910ZBitdefender GravityZone is being used across my entire organization on every endpoint. It addresses the need for a robust antivirus/antimalware solution that is best-in-class and cost-effective.,Bitdefender GravityZone offers some of, if not the highest, rated scanning engines available.
Bitdefender GravityZone is one the easier to install solutions available.
Bitdefender GravityZone offers a very clear and robust interface to manage all endpoints.,Bitdefender GravityZone could offer more panes-per-page for their management interface.
Bitdefender GravityZone could offer more higher-tier options to the lower packages a-la-carte.
Bitdefender GravityZone could offer direct sales instead of being forced to use a re-seller.,9,Bitdefender GravityZone has had a positive impact on our endpoint security objectives.
Bitdefender GravityZone has effectively been a reliable layer in our overall layered security plans.
Bitdefender GravityZone has ensured that we met performance objectives for all endpoints.,McAfee Total Protection, VIPRE and Windows Defender Advanced Threat Protection (Hexadite AIRS),Windows Server, Microsoft 365 Business, Microsoft AzureVerified UserBitdefender GravityZone is a SysAdmin's Dream Come True2018-08-22T20:57:27.066ZWe use Bitdefender on all workstations and servers. It solves our need to protect our systems from malware and from malware-infected sites. It scans any device connected to the computer when inserted, so that USB drives, DVD drives, and other external sources can't contaminate the computer. Bitdefender is an easy-to-install, easy to maintain, and easy to update anti-malware solution--no matter how large or how small your system footprint is. The GravityZone product is cloud-based, which means that I can get a handle on installations, infections, and settings no matter where I am or what time of day it is. The cloud-based solution is somewhat different than the on-premise version, but for budget-minded companies, the cloud version (GravityZone) works very well.,Bitdefender automatically updates without any user intervention. Updates happen in the background and a reboot is not required--at least in two years it hasn't been.
I schedule Bitdefender to perform full scans on systems every Friday. I've never had a user complain about a system that is slow because of the full scan.
I like that we can manage Bitdefender actions and features from the website. For example, I can place systems in different groups or profiles to enable or disable different features.
I also like that Bitdefender has its own built-in firewall. It's very restrictive and logs every action against it.,I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.,10,The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.,AVG AntiVirus Business Edition, McAfee Endpoint Security and Avast Business Antivirus,Helix ALM (formerly TestTrack), Microsoft Office 365, Veeam Backup & Replication,No,10,No,I had an issue, described elsewhere in this review that I couldn't export reports from GravityZone to an Excel spreadsheet. The very persistent support person would not stop helping me until the problem was resolved. I couldn't export to Excel but I could use another method of copy/paste to get the info I needed into Excel. The feature just doesn't exist, but she helped me figure out a solution. Few, if any, support people would do that. She wouldn't give up on it and figured out a way for me to get what I needed. Exceptional.Kenneth HessBitdefender - defends all my computer's bits!2018-10-08T18:01:45.965ZGravityZone is used for personal computer protection as an anti-virus software. It helps ensure protection against attacks to personal information. It also helps get data more secure on a desktop/laptop and scans incoming threats and or reviews content before launching to help protect your PC and information. Also has automatic regular updates so no need to ensure you are protected.,Updates regularly to ensure you are protected
Flags any malware or unexpected downloads etc
Protects personal information,Slows down computer
Doesn't learn which items are safe so you have to "ok" similar items more than once
Sometimes stops working and you have to refresh or reboot,7,No negative impact
No overly positive impact except a protection tool
Doesn't impact business objectives,AVG AntiVirus Business Edition and McAfee Enterprise Security Manager,Microsoft 365 Business, Adobe Acrobat DC, Tableau Server, Alteryx Analytics, Adobe Captivate Prime, Adobe CaptivateSusan KnollaBitdefender - After 2 years2018-10-05T21:48:24.080ZWe are using Bitdefender through our entire organization, we migrated from Avast! and process was fairly smooth. I am not overly fond of having to "tune" UAC during the deployment process nor am I fond of the fact that you cannot have multiple licenses with different expiration of the same type of client. That being said Bitdefender is one of the best products on the market and the fact that their engine is licensed to about a dozen other popular AV products speaks volumes. Randsomware detection and prevention seems to be second to none and the overall management of the product is mature and intuitive unlike some if their primary competitors. Overall I am very satisfied and would highly recommend to anyone.,Randomware detection and prevention
Centralized and simply policy based management with AD integration
Centralized scanning offloads much of the processing needed and frees the client to be used for its intended purpose.,You cannot run multiple licenses for any given client type. An example would be if I purchase a group of clients and need to add more licensing my only option is to prorate into the existing, I cannot run a separate license file with a separate expirations date. This can pose an issue if trying to divide licensing for budgetary purposes or simple expansion.
While the deployment process was smooth overall for us UAC does need to be tweaked for it to be successful. This really shouldn't be necessary.
During the sales process it was stressed that Bitdefender would automatically remove our existing AV product making deployment extremely simple, this however turned out to not be the case and our existing AV had to be removed by other means.,9,Being in education our previous AV solution was provided free of charge until this year so the ROI factor for us is a negative in terms of money. I will have to say that Bitdefender was really good a working with us to achieve a reasonable price point and actually came in cheaper than some of the lesser alternatives out there.,ESET Endpoint Security, Avast Business Antivirus and Kaspersky Endpoint Security,Goverlan ReachJohn HallenbergerBitdefender GravityZone2018-09-05T18:58:09.240ZBitdefender is being used across the entire organization to protect against virus', malware, and other attacks. The "cloud" based management helps us with users who live and operate remotely. I utilize the reports and alerting features to keep my up to date when incidents happen inside our system. Bitdefender is one part of our security strategy and fits in nicely.,Lightweight - the memory footprint is low, allowing us to use this on older machines. The processes do not hog the CPU.
Simple management - the bells and whistles are streamlined well here.
Detection - good reviews elsewhere for picking up what it needs to.,Improved reporting - the reporting date ranges aren't intuitive.
Better alert options - we can get emails, but text messages and other methods for alert would be nice.,10,We were using Kaspersky that came with Kaseya management. While it is hard to quantify the ROI in this scenario, I'm convinced we are saving money from not only the licensing cost, but the cost to deal with issues that Kaspersky may not have addressed appropriately.,Sophos Endpoint ProtectionRyan M KimbrelBitdefender GravityZone Does the Job2018-11-01T18:45:15.781ZBitdefender GravityZone is being used to manage and protect Mac and Windows clients as well as Mac and Windows servers.,Bitdefender GravityZone is easy to deploy and manage. We spend less system administration time.
Bitdefender GravityZone does an excellent job of reporting issues and helps isolate systems that are affected.,Bitdefender GravityZone has had issues with different administrative users. Could be better at assigning similar roles.,10,Bitdefender GravityZone has reduced our administrative time and cost as it pertains to security tools for clients.,,Microsoft Office 365, FileMaker ProVerified UserBitdefender GravityZone - worth the money2018-02-22T22:22:36.728ZI currently manage an installation of this product with end clients installed on approx 40 devices across our geographic region. Primarily I manage this AV/Malware suite via its web hosted front end with installations existing on 4 servers and a number of cash register systems. The software is used as a measure of risk management for the PCI compliant payment systems that I maintain.,Allows a solid form of risk management as well as a measure of remote device management; very hands off which I appreciate it.
The client itself is very low-resource, some of the systems I have it deployed on are older and it does not eat up a lot of system resources
Custom package deployments. The user interface is easy to maintain once it is setup. Customer service is solid - I've never had a problem getting through to someone and they have always been able to help me with any problems/questions
cost effective,The interface can be a little clunky but once you are familiarized with it it is easy enough to use
Task assignment is a little weird - not a learning curve but again, a little clunky
Reporting is pretty high orbit - it is not able to export a granular report on more than one target. If you bulk export it is very low detail.,9,Affordable - it doesn't hit hard for licensing fees
Very easy deployment and low maintenance
Meets requirements for ensuring high-profile device malware/anti-virus protection
Meets require reporting (barely.),McAfee Endpoint Protection SuiteJoseph CrookRobust and fast solution against malware2017-10-06T18:53:44.871ZGravityZone is deployed across the major company business unit with about 200 users. It has solved 2 issues:
Auto deployment across scattered departments geographically One windowpane view of updates, infections, resolutions and deployments.,Agentless installs
Uses low system resources
Good user visibility,Patch management
MDM
Exception list,7,ROI per BU is easy to defend
User access and control is transparent
Fast implementation timelines,Symantec Advanced Threat Protection,GFI Vipre, Datto, pfSenseVerified User
Unspecified
Bitdefender GravityZone
19 Ratings
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