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Bitdefender GravityZone

Bitdefender GravityZone

Overview

What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

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Recent Reviews

TrustRadius Insights

Resource-light and efficient: Users have consistently praised Bitdefender GravityZone for being a resource-light and efficient antivirus …
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Easy, strong protection

7 out of 10
June 01, 2021
Incentivized
We deploy and use Bitdefender GravityZone at multiple sites and organizations. Bitdefender GravityZone deployment and ease of use is quite …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Malware Detection (58)
    9.9
    99%
  • Endpoint Detection and Response (EDR) (54)
    9.9
    99%
  • Anti-Exploit Technology (54)
    9.0
    90%
  • Centralized Management (58)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Sophos Intercept X?

Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

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Product Demos

Bitdefender Sandbox Analyzer - Attack Scenario Demo

YouTube

Bitdefender GravityZone [Demo Ransomware Mitigation]

YouTube

BitDefender Gravityzone Review + Demo. WATCH Before you Buy

YouTube

Bitdefender GravityZone Demo

YouTube

Bitdefender GravityZone Email Security with Google Suite | Demo

YouTube

Bitdefender Technical Demo

YouTube
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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.6
Avg 8.5
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Product Details

What is Bitdefender GravityZone?

Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.

Bitdefender GravityZone Features

Endpoint Security Features

  • Supported: Anti-Exploit Technology
  • Supported: Endpoint Detection and Response (EDR)
  • Supported: Centralized Management
  • Supported: Hybrid Deployment Support
  • Supported: Infection Remediation
  • Supported: Vulnerability Management
  • Supported: Malware Detection

Bitdefender GravityZone Video

Bitdefender Ransomware Mitigation Use Case Demo

Bitdefender GravityZone Competitors

Bitdefender GravityZone Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ESET PROTECT and Trend Micro Worry-Free Services Suite are common alternatives for Bitdefender GravityZone.

Reviewers rate Endpoint Detection and Response (EDR) and Malware Detection highest, with a score of 9.9.

The most common users of Bitdefender GravityZone are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(161)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Resource-light and efficient: Users have consistently praised Bitdefender GravityZone for being a resource-light and efficient antivirus software that runs smoothly in the background without slowing down computers. Many reviewers appreciate its performance and efficiency, stating that it allows them to work seamlessly without any disruptions. Easy computer management and deployment: The policy-based system of Bitdefender GravityZone is highly regarded by users, as it allows for easy computer management and deployment. Reviewers mention that they can create different profiles and push them out to individual computers, making it flexible and customizable according to their specific needs. Ability to group computers and deploy policies: Users value the ability of Bitdefender GravityZone to group computers into different categories and automatically deploy different policies to each category. This feature simplifies device management, enabling users to enforce specific rules and restrictions effortlessly. Automatic scheduling of antivirus scans: The automatic scheduling of antivirus scans is appreciated by users as it adds an extra layer of protection without requiring manual intervention. Reviewers highlight this feature as a time-saving benefit, ensuring that their devices are regularly scanned for potential threats.

Complicated and time-consuming configuration process: Several users have found the software configuration and implementation process to be complicated and time-consuming, requiring significant time and effort to set up.

Difficulties with automatic updates and stable download links: Some users have experienced difficulties with automatic updates and stable download links, leading to errors during the update process and inconvenience in accessing the latest version of Bitdefender GravityZone.

Desire for a notification service for encountering malware: Many users have expressed their desire for a notification service that alerts them in real-time when encountering malware. This feature would provide an added layer of security by promptly notifying users about potential threats.

Attribute Ratings

Reviews

(1-25 of 54)
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Score 4 out of 10
Vetted Review
Verified User
Incentivized
[In my experience] the support is not good. As I said earlier their response time is days/weeks, they do not assist in initial setup, and they have no instruction manuals or tutorials. They won't remote support, and just send emails back and forth with no real answer or assistance. The program is VERY complicated and very granular, so without assistance or at least best practices or white papers, you are paying for a product that you probably won't use 1/4 of the features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bitdefender [GravityZone] support is the one place where it does lack. Responses are sometimes slow and support is only really available by email. On the plus side, we rarely need support, but when we do it would be nice if we could make a call.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support response time is email only and tends to run a little on the slow side. Luckily, Bitdefender GravityZone is such a solid piece of software that support is rarely needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support can be contacted either via email or phone, unfortunately, there is no chat support. Phone support is fairly immediate and representatives are generally knowledgeable. Email support, however, can be frustratingly slow - with responses sometimes [taking] over a day. Fortunately, I've experienced very few problems with Bitdefender [GravityZone] that have required the need for support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support team for Bitdefender GravityZone is very quick in responding on tickets and also in providing a solution (or temporary workaround). Luckily, we didn't have to contact them very often.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I do not like the immediate response. The delay from emailing questions/resolutions can take days instead of an hour if there was phone support more readily available. Even on a chat you can get answers quickly. Many times it is harder to explain an issue in depth in an email rather than discussing on the phone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is one area where I feel Bitdefender GravityZone could use some work. It's more hit and miss. We've had times where we've gotten some great tech support help. Other times we are quickly referred to YouTube links (which my network admin watched before calling). Other times, we're given answers that are a quick response but not exactly troubleshooting the problem. For example, we have an issue where we are seeing multiple entries of our endpoints in the console. We asked why multiple entries were showing up and what we could do to resolve them. The tech support agent suggested to set up a rule to delete old entries. However that would not be efficient, as an endpoint may not be on for quite a while before it is turned on and contacts the system again. We want a solution for a problem, not a quick-fix answer that doesn't really address the problem at hand.
JASON WORKMAN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The responses are good, but the turn around is way too slow. Sometimes it takes more than 24 hours for a response and in most cases they always ask for a support collector to be run. As mission critical as threat defense [is] in today's world, a more responsive support would be more desirable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe it is focused on IT professionals. We are not IT professionals so there is a learning curve. Usually, a delay in support responses and I do not believe phone or chat support is offered. Tech docs written for non-IT professionals might be beneficial as quite often small businesses do not have full-time IT people and it falls on owners/managers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
While I have only had a few questions for them, Bitdefender GravityZone staff were always quick to reply and very thorough with their answers. They were easy to understand and communicate with and genuinely wanted to help, not just answer phones and emails because it is their job. Good people.
Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Service is mediocre. I don't have any reason to be strongly for or against it. I will have to say that their post-support emails get to be too much. Yes, I could just reply and have them closed, but 6 reminders are a bit much.
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