Bitrix24

Bitrix24

About TrustRadius Scoring
Score 8.1 out of 100
Bitrix24

Overview

Recent Reviews

Bitrix review

8 out of 10
March 26, 2019
Bitrix is being used by certain departments of our organization as our organization is very huge. It is not posible to adopt just one tool …
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Popular Features

View all 23 features

Document collaboration (20)

7.8
78%

Chat (19)

7.8
78%

Task Management (19)

7.6
76%

Mobile Access (19)

7.2
72%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Start+

$14.40

Cloud
per month

CRM+

$41.40

Cloud
per month

Project+

$41.40

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.3
73%

Communication

7.4
74%

File Sharing & Management

7.3
73%

Product Details

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform from the the company of the same name that also contains core HR (HRMS) and CRM features as well. It features live activity streaming, a layout similar to a social networking site's, "Like!"-ing, document storing and sharing, chat and video conferencing, time tracking and a calendar, a Gantt chart, and a messaging system. It possesses CRM features (CRM database with invoices, sales reports, and customer outreach) focused on client interaction, and an HRMS with an employee directory, a company structure, and a self-service portal.

Pricing varies. The self or local hosted version can be obtained for about $3300 or $9900 with a one-time license purchase, depending on needs (the higher priced tier is very similar but contains multiple intranets for various departments). A free cloud based version exists for use by 12 employees; no external users are allowed however, and 5GB of space is all that is alloted. The Standard cloud pack can be obtained for $99 per month and supports unlimited employees and external users, with 100GB of space. Finally the Professional package is offered for $199 and supports unlimited usage and storage, as well as the aforementioned time tracking, workflow / approval processes and expense management, work reports, and a company's own domain name.

Bitrix24 Competitors

Bitrix24 Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What are Bitrix24's top competitors?

Scoro are common alternatives for Bitrix24.

What is Bitrix24's best feature?

Reviewers rate Surveys highest, with a score of 8.3.

Who uses Bitrix24?

The most common users of Bitrix24 are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (86)

Ratings

Reviews

(1-17 of 17)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
1CRM was not so smart tool and firstly it took us a very long time to understand the basic working of 1CRM that is why I admire the ease Bitrix24 has provided us that its interface is clean and all the features are visible and obvious. We don’t have to spend much of our time in the understanding working of it.
Tribett Requena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
These other CRMs are very modular and this implies that each module has an additional cost associated with it, unlike Bitrix24 that has all the tools in one with a single annual or monthly payment.
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM.
If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.
Score 1 out of 10
Vetted Review
Verified User
Review Source
We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The work area Windows customer is to some degree constrained, when contrasted with the web version, yet for most workplaces, I can't envision this is a major issue. I truly haven't utilized the CRM or communication alternatives, so I can't remark on them.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 has the most comprehensive software package, that can grow with the business. Its free package is the same as the paid package in terms of functionalities. Its Gantt chart capability allows all of the users to visually see the progress of the projects, in a way that other Softwares do not. Bitrix also offers integrations that are easy to use and set up.
March 26, 2019

Bitrix review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix stacks up beautifully and goes beyond others in certain features. Just like any other software it has its own pros and cons but overall is an excellent software to work on if it can satisfy majority of your needs. Overall it can do very well with just a few minor improvements and more exposure in the corporate world.
Mario Pires | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is less expensive but less flexible and less tailor made. It doesn’t allow Active Directory synchronization which is a must have for us. It has a worse user experience. Building workflows is complex.
Владимир Пахомчик | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 has a very wide functionality, compared to competitors. But the technical program is crude. It is very unstable work. Therefore, our company currently uses amoCRM.
Oleg Galimov | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Luciano Gardesani Marques | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is more complete in terms of features and suits better as a communication tool to work as an internal social network. It lets you test or use the product for free (not just for a small period of time).This trial is limited to 12 users (enough to get a good perception from a group of people - other products allow only 2 users during a short trial period). Specific and important features are also not included in trial versions of other products. We have chosen Bitrix24 based on all of these differences and because of another two great features: the activity stream and the integrated searching tool.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is very well suited to our oranization as per our busineess function. We need something which partly does CRM function, share function, chat, meetings. In all, we found Bitrix24 better and cheaper than Sharepoint. Sharepoint is very good but it has his own way [of doing things].