Bitrix24

Bitrix24

About TrustRadius Scoring
Score 8.1 out of 100
Bitrix24

Overview

Recent Reviews

Bitrix review

8 out of 10
March 26, 2019
Bitrix is being used by certain departments of our organization as our organization is very huge. It is not posible to adopt just one tool …
Continue reading

Popular Features

View all 23 features

Document collaboration (20)

7.8
78%

Chat (19)

7.8
78%

Task Management (19)

7.6
76%

Mobile Access (19)

7.2
72%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Bitrix24, and make your voice heard!

Pricing

View all pricing

Start+

$14.40

Cloud
per month

CRM+

$41.40

Cloud
per month

Project+

$41.40

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.3
73%

Communication

7.4
74%

File Sharing & Management

7.3
73%

Product Details

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform from the the company of the same name that also contains core HR (HRMS) and CRM features as well. It features live activity streaming, a layout similar to a social networking site's, "Like!"-ing, document storing and sharing, chat and video conferencing, time tracking and a calendar, a Gantt chart, and a messaging system. It possesses CRM features (CRM database with invoices, sales reports, and customer outreach) focused on client interaction, and an HRMS with an employee directory, a company structure, and a self-service portal.

Pricing varies. The self or local hosted version can be obtained for about $3300 or $9900 with a one-time license purchase, depending on needs (the higher priced tier is very similar but contains multiple intranets for various departments). A free cloud based version exists for use by 12 employees; no external users are allowed however, and 5GB of space is all that is alloted. The Standard cloud pack can be obtained for $99 per month and supports unlimited employees and external users, with 100GB of space. Finally the Professional package is offered for $199 and supports unlimited usage and storage, as well as the aforementioned time tracking, workflow / approval processes and expense management, work reports, and a company's own domain name.

Bitrix24 Competitors

Bitrix24 Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What are Bitrix24's top competitors?

Scoro are common alternatives for Bitrix24.

What is Bitrix24's best feature?

Reviewers rate Surveys highest, with a score of 8.3.

Who uses Bitrix24?

The most common users of Bitrix24 are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (86)

Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Review Source
If someone is in search of software to make his life easy then Bitrix24 is the perfect option for that. From manage of tasks to management of customer relations, all can be done on a single platform. It is easy to navigate through this software even for beginners. It is equipped with all the basic features to perform its duty well.
Tribett Requena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
It is a very complete platform and is essential for all types of business, from small to medium-sized companies. You can integrate with other systems. It is possible to manage the processes of marketing, prospecting, sales, quotation and billing, internal processes, projects, intranet and internal company communications in this tool.
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Jason Kerley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We think that the results of Bitrix24 in terms of usability are favorable for the company, and we like the fact that the user interface set up within the platform is so easy to remember, as this only makes us better at our job once we have become familiar with the mechanics it offers.
February 04, 2021

Bitrix24 Review

Score 1 out of 10
Vetted Review
Verified User
Review Source
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.

Score 1 out of 10
Vetted Review
Verified User
Review Source
This software is unintuitive. Even after customization it feels like an outdated 1990's interface. They try to be all things to all people and they ended up delivering an awful overall experience. Even our "expert Bitrix24 consultant" on Upwork couldn't figure out basic functions and said it's a very difficult tool to work with.