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What is BizLibrary?

BizLibrary is a corporate-focused learning management software solution. The vendor provides a searchable library of prebuilt courses and materials that are mobile-accessible and include assessment and gamification capabilities.

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Recent Reviews

TrustRadius Insights

BizLibrary is a versatile software that has proven to be indispensable for organizations looking to address their training needs …
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Buzz on the Biz

10 out of 10
April 29, 2019
We ask all our employees to participate in weekly BizLibrary training. During this time BizLibrary is being used to educate our employees …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Course catalog or library (18)
  • Learning content (18)
  • Learning administration (16)
  • Progress tracking & certifications (14)
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What is BizLibrary?

BizLibrary is a corporate-focused learning management software solution. The vendor provides a searchable library of prebuilt courses and materials that are mobile-accessible and include assessment and gamification capabilities.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

BizLibrary | Improving The Way Employees Learn


BizLibrary | Online Employee Training for the Modern Workforce

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Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

Avg 8.2
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Product Details

What is BizLibrary?

BizLibrary is a provider of online employee training and training reinforcement solutions. The training library contains thousands of micro-learning videos, video courses, interactive videos and eLearning courses covering a wide variety of topics. The library also includes additional support materials to further increase learning retention.

The vendor says their learning platform is powerful and easy to use, and all of their training solutions are mobile-ready, giving learners unlimited access to training content on any device, anytime, and anywhere for just-in-time learning.

BizLibrary Features

Learning Management Features

  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Social learning

BizLibrary Screenshots

Screenshot of Business training topicsScreenshot of Business training topicsScreenshot of Learning management systemScreenshot of Training content

BizLibrary Videos

1-minute preview of "Documenting Your Performance"
1-minute preview of "Stop Bullying in The Workplace"
1-minute preview of "HIPAA: Introduction"
The talent war is on and it's time to reskill and upskill employees, providing them with new opportunities to learn and grow. Give them content they want on a system that meets their needs. Is your organization ready?

BizLibrary Integrations

BizLibrary Competitors

BizLibrary Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America
Supported LanguagesEnglish

Frequently Asked Questions

BizLibrary is a corporate-focused learning management software solution. The vendor provides a searchable library of prebuilt courses and materials that are mobile-accessible and include assessment and gamification capabilities.

Grovo, now part of Cornerstone LMS and OpenSesame are common alternatives for BizLibrary.

Reviewers rate Social learning highest, with a score of 10.

The most common users of BizLibrary are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BizLibrary is a versatile software that has proven to be indispensable for organizations looking to address their training needs effectively. Users have praised the vast library of courses available, which cater to a variety of interests and positions within the company. Employees have found great value in being able to access both short and detailed courses, allowing them to choose the training options that best suit their needs.

The software has also been lauded for its ability to provide consistent training across the organization. With BizLibrary, companies can assign specific courses with defined due dates, giving employees the flexibility to complete training at their convenience. This feature has been particularly appreciated by salaried employees who are able to take additional classes based on their interests. Moreover, BizLibrary has proven useful in areas such as individual development plans, legal compliance, defensive driving, harassment training, safety training, bloodborne pathogens, and self-directed learning.

One key advantage of BizLibrary is its ability to fill leadership skills gaps and address performance issues with leadership teams. The software offers a soft skill assessment tool that helps identify limitations and provides a combination of online assignments and classroom training to reinforce concepts. This solution has been widely utilized by hospitality supervisors and potential supervisors in conjunction with classroom training to bridge skill gaps.

Furthermore, BizLibrary serves as a consolidation platform for company documents, videos, and other resources, offering great content for training purposes. By housing this valuable information on their own LMS, organizations can ensure quality and consistency in training for all employees—especially those in multiple campuses with varying schedules. In addition, BizLibrary acts as a valuable supplement to in-house programs by providing professional skill refreshers and entertaining educational videos.

Overall, users have emphasized the ease of use of the platform and content offered by BizLibrary. The software has streamlined the training processes within organizations and has become an essential online learning portal for entire staffs. Its curated Learning Paths have allowed companies to deliver focused content tailored to specific groups or topics. With BizLibrary, organizations can facilitate training for multiple locations, including compliance training, safety training, job-specific skills, and ongoing development for leadership teams and all team members. The software's goal of reducing safety hazards by educating employees on office and field safety, business etiquette, and work ethics has been widely recognized.

Lastly, the assistance provided by BizLibrary's Client Success Manager has been commended by users who have found their support helpful whenever needed. This additional level of support enhances the overall experience of using the software and ensures that organizations can effectively meet their training goals

Based on user reviews, there are three common recommendations for the product:

  1. It is important to demo and have leadership test run the product before purchasing. Users suggest utilizing the personnel and resources provided by the team to gain a better understanding of the product's capabilities.

  2. Users recommend having an overall strategy and considering available technological resources for training. They stress the importance of keeping the content fresh and relevant, as well as providing training on how to leverage the system for greatest impact.

  3. Users highly recommend requesting a trial to explore the library of courses before purchasing. They also advise checking for compatibility with other systems for single sign-on option. Additionally, users appreciate that BizLibrary constantly refreshes their materials, which is seen as one of the benefits of the product.

Overall, users find the product to be great and worth the price. They recommend it for furthering studies and emphasize the value of not missing monthly meetings with the client success representative and utilizing all provided tools. Users also speak highly of BizLibrary as an excellent business partner with a wide selection of courses and top-notch customer service. They appreciate that BizLibrary listens to customers and makes improvements based on feedback.

Attribute Ratings


(1-20 of 20)
Companies can't remove reviews or game the system. Here's why
Ankit Hasija | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have been able to add and expand learning opportunities throughout the organization and it has been very helpful in tracking and keep the organization's compliance in order. It has become the goto place for consolidation of company's documents, videos and other resources for our current training and development needs as well as offered us great content that we can use for training purposes.
  • User Management
  • Structuring E-learning content
  • Email Reminders
  • Bugs in backend flow
  • Retirement of training content once used
Utilize the personnel and resources they are providing for training. Make sure you demo and the leadership team runs it before purchasing the product. It offers all the features and is a very easy to use system however, it really depends if its meeting your requirements. Have an overall strategy on what you are trying to accomplish, take help of the support team wherever necessary and it won't disappoint you.
Score 10 out of 10
Vetted Review
Verified User
We use BizLibrary across all departments for my particular agency. We use it to search for relevant training courses that can be uploaded into our LMS to provide a variety of training courses that our staff can take depending on their interests and positions. They also offer courses for certification in different areas, so we use these to help employees obtain certifications they are interested in.
  • Provide variety of topics to offer training for your employees
  • Notifying you of newly released content each month
  • Providing SCORM files that are easy to export and download into your own LMS
  • Responding to any requests for support
  • Notifying us of content that has been retired so it can be removed from our LMS
  • Exporting content, there are times when I can only filter one course at a time
  • Less account management, we will ask for help when we need it, so we don't need our account rep reaching out to us quite as often as they do
Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.
Heather Hicks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
BizLibrary Content is being used by our organization to provide a wide level of training to meet a variety of needs. We house our BizLibrary Content on our own LMS. Our goals were to have a base library of trainings for individuals.
  • Wide range of training.
  • Responsive customer service.
  • Majority of training has multiple accessibility features, closed captions and transcript.
  • Most training has interactions, resources, handouts and links.
  • Not everything training has transcripts and closed captions.
  • Interactions are limited to quiz questions.
  • Personalization tool for content is limited, but simple.
Great for baseline content. They do make personalized courses and content so great if your team doesn't have the capacity to build all of their training. Very simple content format so most users can jump right in. Great for businesses with simple needs.
They are also a Learning Management Site and it is rather simple to use.
Sofia Gayou | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
While most of our operational training is designed, developed and delivered in-house, we have found BizLibrary to be a value supplement to all of our programs. BizLibrary is particularly useful for professional skill refreshers for our employees such as customer service topics. The wide range of entertaining and educational videos is also very useful to liven up our in-house trainings.
  • Large variety of videos and full lessons.
  • Useful handout and transcript resources.
  • Responsive customer experience.
  • Easy to search for what you really need.
  • Staple lessons have been archived and not replaced.
  • Large amount of content takes time to sort through.
Because of our company's specific operational training, BizLibrary is not suited for our day to day operational development. However, its large selection of general topics such as customer service, leadership, and communication prove very useful to change the pace of our in-house training programs. We often use a small selection of BizLibrary content to prepare our employees for longer in-person training. The ready-made lessons make giving the background information easier so that we can spend more time and effort on in-house topics during class.
Robert Boyd | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
While we generate most of our training materials in house, we love using BizLibrary to supplement our training. We have been using BizLibrary for 2 years now and utilize their content as much as possible for our safety, customer service and general employee improvement training. The ease of the BizLibrary platform and content has made this process easy and the assistance of our Client Success Manager allows us an avenue to get help when needed. I am glad that we partnered with BizLibrary.
  • Great variety of content topics.
  • Client Success Manager assigned to help us.
  • Ease of use of the BizLibrary Platform.
  • Some content is archived and not available after we implement.
  • A lot of content to sort through.
As stated, we create a majority of our own content so that it is specific to our business, but BizLibrary is well suited for us to use their generic content. Instead of our team having to create videos and training modules on topics such as safety, customer service, leadership, etc, we can utilize the variety of videos available for these topics.
Brandon Guthrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
BizLibrary has given our company a source of vast resources. Our employees have done a lot of self-development that they would normally spend out of pocket dollars for use at work. Having the ability to assign training for onboarding that is one-stop with access for managers to check-in on staff is a big help for us. Having our new management team members having a resource to learn on not just situational but practical uses of tools that are at their disposal is big. Our IT department was really excited to see all the training opportunities available and continue to develop.
  • Large library for all types of positions to learn from.
  • Customization playlists to group courses to assign.
  • Very easy administration of courses.
  • Lots of support from BizLibrary and very responsive.
  • A big library that has a lot of choices to choose from, so it takes some time when deciding.
  • Industry specifics can be scarce for healthcare.
  • Building playlists to assign requires more money invested.
The use of BizLibrary for new hire orientation, promotion to management training, and annual compliance has saved us a lot of time and helped with the career development of our staff. All of our employees enjoy the fact that they can use microlearning to learn about a topic or skill in a short amount of time instead of dedicating an hour or three to learn one portion or shortcut they were unaware of.
Edie Ingram | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
BizLibrary is being used with our hospitality supervisors and potential supervisors in our company. I use it in conjunction with classroom training and it works very well. I never have an issue finding materials that fit our needs and address a skill gap. We utilize it mostly for soft skill training. I love the aspect that our learners have unlimited access which helps us to provide a culture with an emphasis on learning.
  • It offers current training videos and large variety so I never have to search for material for training.
  • Tracking and user-friendly platform, this enables me to be able to report to my leadership team with accurate and relevant information.
  • In 5 years I have had 5 different client success reps and feel like I have to start all over each time, I wish there was a way to create some consistency in the transition, but each time I feel like I lose ground because I get a new person with a new focus.
  • I'd like to see the gaming feature of BizLibrary expand.
BizLibrary offers great training for corporate environments and the quality and amount of training available is unmatched. I do, however, wish that they had a few options for work environments that are not corporate offices. We own and run two casinos and it is hard for our managers to relate to professionals in suits sitting behind desks. They are working managers and the environment is different. I think there is a lot of room for creating training for those that don't work in corporate environments. Hospitality, convenience stores, grocery stores, etc.
Bonnie Turner, Ph.D., SHRM-SCP, SPHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a manufacturing with a number of facilities across the Unites States, we were looking for a solution to provide consistent training to our employees, particularly in the area of Leadership. We have only used this at this point for our salaried employees and have found that they have embraced the training. We have a monthly required training, but employees take the required training and then take other classes that they are interested in. BizLibrary has a large library of coursed, both very should and more detailed. They are a great firm to work with.

  • Support - available through a personal representative and a help line. In addition there is an online help database.
  • Updating Content - they are continuously retiring old content and replacing it witn new.
  • I am having a hard time finding something that is not done well.
We have been very pleased with BizLibrary. The best thing is that we are able to reach everyone across the U.S. and provide consistent training. We use it primarily for management and leadership training. Our employees have enjoyed the classes and say that frequently they learn something new and if not, the content provides a good refresher.
December 20, 2019

I Love BizLibrary!

Score 9 out of 10
Vetted Review
Verified User
We use BizLibrary across the whole organization. We use both Biz content and custom content. We have multiple campuses and varying schedules, 7 days/week. The product helps us keep quality and consistency in training for all employees.
  • Content creation.
  • One-on-one support from client success.
  • I'd love for it to incorporate a custom content creation platform.
  • I wish it could also be used in app form.
It's well suited for medium-sized organizations that have funds for such a product and can't do all training in-house. I don't know that it would be as affordable for smaller organizations.
Score 7 out of 10
Vetted Review
Verified User
I use it to record employee training. Some training is done through it and employees use it to upgrade their skills as well.
  • Good library - diverse range of topics.
  • Web access so employees can use it at home.
  • Responsive customer service team.
  • It could be simpler to administer.
  • Without customer service support, I would not be able to resolve some errors in recording classroom training as the solution was obscure.
I like the library and the opportunity it gives people to upgrade their skills or enhance their knowledge. I am constantly reminding them that it's available.
April 29, 2019

Buzz on the Biz

Score 10 out of 10
Vetted Review
Verified User
We ask all our employees to participate in weekly BizLibrary training. During this time BizLibrary is being used to educate our employees on office and field safety, business etiquette, and proper work ethics. At the Training Department, we track who has participated, how well the material is understood, ways application is enforced at job sites, and monitor the work ethic improvement. These pieces of training could be key to helping reduce our safety hazards, and this is a great expectation.
  • BizLibrary Training videos are short with a long-lasting impact.
  • BizLibrary has interaction videos that give one the option to choose multiple scenarios in order to observe "how it could play out." These make viewers think and respond.
  • There are videos on subjects that may be less considered by viewers. These clips help reintegrate life-lessons with teachings of good skills to develop life long habits.
  • Sometimes you can tell that the presenter in the video is reading cue cards, and it truly gets distracting with the "heavy emphasis" on key points.
  • Developing time management to be consistent with the demand from my department and tasked to keep up with weekly BizLibrary gets a bit frustrating.
  • The red-orange color used for inappropriate measures or the "dont's" of certain tasks hurts my eyes.
The sexual harassment presentation was well suited for office employees and for those working within the office, though this would also be well-suited for those working out in the field (construction crews, linemen, meter readers, etc.) as well. Most of the scenarios were well presented and I didn't feel that they were at all inappropriate. They could maybe emphasize more cultural awareness toward Native Americans.
April 29, 2019

Amazing Training!

Score 10 out of 10
Vetted Review
Verified User
We introduced a new training/employee development program at the beginning of the year, and chose BizLibrary to be our resource. It is used for all office staff and management. We are assigning quarterly curricula on different topics such as leadership, communication, teamwork, etc.
  • Providing an excellent variety of topics.
  • Providing a wide variety of video styles.
  • Providing a great management system to monitor and motivate learners.
  • I would like to see a couple of other reporting options specific to our needs.
We love that it is based on video learning, and that it "learns" what topics the learner is interested and makes suggestions. If you are looking for on site or person to person training, BizLibrary really isn't focused on that.
Thomas Shayon Harrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We had a learning management system (LMS), but it was not very user friendly. We switched to a different one and BizLibrary is the content provider we selected to load relevant courses into our LMS.
  • Client success managers, in addition to helping with course selection, give advice on building your learning program.
  • The BizLibrary tech team was instrumental in working with my LMS provider to tackle some technical challenges.
  • The biggest strength BizLibrary has, in addition to its huge content library, is a team truly dedicated to your success.
  • As a third party consumer of the BizLibrary content (meaning, we use courses from their content library in our LMS, versus their LMS) I'd love to see streamlined processes for clients like us in getting the courses into our LMS.
If you're looking for a video-based learning content provider, BizLibrary is one of the best in the business (we vetted over a dozen other vendors before moving forward with them). On the other hand, if you are not staffed to handle the manual nature of course population into your existing LMS BizLibrary may not be the right solution for you.
Sandra Mask, CPLP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
BizLibrary is used across the organization for different types of training needs...individual development plans; legal compliance (defensive driving, harassment, etc.), safety (bloodborne pathogens, etc.) and for self-directed learning. It allows us to assign specific courses with defined due dates that employees can complete at their convenience. Status reporting provides completion tracking for follow up and recording.
  • Content is updated regularly so we are not assigning the same modules over and over. They also archive old content but provide plenty of advance notice before the modules are no longer available.
  • The account representatives provide good information on marketing the application to employees and increasing usage. The tools they share save me lots of time trying to come up with a theme or idea.
  • The support team responds very quickly. I rarely call them, but instead send messages when a problem occurs. A resolution is received in a very short amount of time.
  • The reporting options changed when the program was updated. You have to go through more steps to find the data to download. I would like more canned reports.
  • Adding a new learner is easy, but it takes more time to get them into the right group. We segment learners by company and role to make assigning topics easier for us.
We have used BizLibrary since the days of VHS tapes that were sent in the mail. They have consistently improved content, access and usability. Any company could benefit from a program with the flexibility of BizLibrary. Every person I have worked with at the company has been knowledgeable and friendly.
Score 9 out of 10
Vetted Review
Verified User
We are using BizLibrary as our LMS to facilitate training for multiple locations across 5 states. We will be utilizing it for Compliance training, Safety training, job specific skills (with our own custom content & BizLibrary content), and ongoing development for our Leadership team and all team members. The online access allows us to provide uniform training across multiple locations and the flexibility of adding our own custom content is a great feature!
  • Customer Support - from pre-implementation to going live and beyond
  • Training topics - excellent content and good variety of modules available
  • Ease of use for learners at all levels (from basic computer skills on up)
  • Implementation Manual -- not just online "Help" -- a manual for the System who does the actual implementation would be a great help
  • Should be able to see assigned curriculum in multiple areas for individual learners
  • Excellent for ensuring consistent training across multiple locations.
  • Good variety of courses for both business and 'non' business skills (i.e Safety)
  • Access to BizLibrary through mobile devices is a huge plus -- especially if you have team members that aren't at a computer all day long
Score 10 out of 10
Vetted Review
Verified User
We use BizLibrary to train our leadership teams. We use it to address any gap in leadership skills. We also use it to address performance issues with our leadership team. BizLibrary provides us with a soft skill assessment tool that is helpful in identifying our soft skill limitations and then we use a combination of online assignments with classroom training to reinforce the concepts.
  • Guide and direct us with client success representatives
  • IT support is phenomenal
  • Refresh courses when they become irrelevant or outdated
  • Provide the best variety of training topics and presentation styles
  • Sometimes the password issues become an issue
  • I think their training at the annual conference needs to be more engaging. When BizLibrary employees present some (not all) of the presentations lack engagement.
  • Videos sometimes fail to launch
I truly believe BizLibrary can be used in any setting. It is beneficial especially when combined with classroom training to reinforce the concepts. It is benifical as a tool to address individual limitations and development. It is beneficial to use with overall training. I have nothing bad to say about it. My training program would not be as effective without BizLibrary and my performance is hindered without the connection and guidance I get from my client success representative.
Sarah Cooper Truchard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use BizLibrary across our organization for safety compliance and soft skills training. Leveraging the BizLibrary safety content, we have increased our safety compliance by 64% in less than six months. The online training allows our manufacturing leads to better appropriate our technicians time to pull them off the floor to complete their training.
  • Ease of navigation in the portal
  • Multiple course topic options
  • The reporting feature could be more robust. Better filtering to narrow down dates, selecting course content, and selecting users could be better.
  • The assignment feature should allow you to future date an enrollment, this way assignments can be planned out in advance and are not forced to be released the date it is intended.
  • The completion features should be able to be manipulated by the admin from the employees transcript regardless if it is indirect or directly assigned. There are instances where employees may have taken the course in another manner and having the ability to mark them complete in any area of the portal on the admin side would be helpful.
  • An admin should be able to unassign training regardless if it was direct or indirectly assigned.
BizLibrary is a great tool for our employees to achieve their safety compliance. It is also a great avenue for them to learn new topics that can help bolster their skill set to move up in the organization. The content is available 24/7 which allows our employees to complete training when it is appropriate for them.
August 01, 2018

Education Heroes

Lori Raczynski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Currently, Biz Library is our online learning portal for our entire staff. Not only do we get all of our legal requirements met, we are able to give our employees 24/7 access to thousands of online learning resources to help them improve their knowledge and skills. Whenever a department is having difficulty in a particular area, Curated Learning Paths are a great tool to use because they are specific for that group and it is content focused on one area or topic.
  • I believe one of Biz Library's strengths is in the people they hire. My Client Rep., Stacey Moore, visits with me on a monthly basis to talk about my needs and she is more than happy to share any material she feels would be helpful. She knows our business like it's her own and because of that, she can make suggestions that are meaningful to us.
  • Their technical support is top notch! Whenever their is an issue, they contact you as soon as possible. Usually it's within minutes of sending them an email.....and they are very nice and happy to help you.
  • I like that Biz Library updates their material on a regular basis. The type of industry we are in needs refresher courses each year and I can usually find a course that is not a repeat from last year which keeps my employees engaged.
  • If I were to list anything, it would be a feature that I was use to having on their old portal before they switched over to their new portal. My concern has been noted and they are working with their staff to add such a feature.
In the beginning, training for me was keeping track of everyone's training on a spreadsheet and either passing out cds for management to pop in their devices to show at meetings or passing out reading material. Then, have those employees sign off on a sheet of paper. I always asked myself; did they retain that information, did they really watch the video, etc., etc? Biz Library has not only changed how we do things but gives our employees an opportunity to increase their knowledge and skills in practically any area they choose.
February 22, 2018

BizLibrary Review

Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We just recently (i.e. within the last 12mos) selected BizLibrary as one piece of our Learning & Development platform for addressing job-related needs and in the continued development of both employees & managers as we continue our rapid growth as a company. The platform has been launched across the entire organization and is intended to provide JIT training/development needs as identified by either the manager or the employee.
  • GREAT implementation support! Too many SaaS vendors out there today rely on AI or they respond with an email and an embedded link to FAQs to address implementation and other customer support issues. Not so with BizLibrary. They assign a Technical Product Trainer to lead the implementation process, and then a Client Success Consultant to guide and assist with the roll-out for your organization, tips on how to maximize/leverage use of the platform, and target specific training content for specific groups.
  • Again, a lot of SaaS vendors out there provide no telephonic support at all. BizLibrary, conversely, does an excellent job at being available both via email and phone; if you do have to leave a message, we have yet to see more than 24hrs pass before seeing a response.
  • BizLibrary does, in my opinion, a great job of listening to what the company's pain points are, and then walking thru how their platform can help... but also being candid about how other needs may be better-addressed in a classroom setting.
  • There is a vast amount of content available thru BizLibrary that "easily consumable"... meaning the courses are delivered in a video or other web-based format, with a host of post-test and other follow-up tools to ensure learning uptake by course participants by the manager or by HR.
  • There is some depth lacking around very-specific technical and analytics competencies. Though I understand that not every company has the same "big data" needs as we do in our industry, the basic tools or skill set is one which is easily transferable and a value add to other roles/industries.
  • It would be great to see an LMS built into the BizLibrary platform !
  • A suggestion made recently by one of our VPs (which I agree with) was that it would be nice if there was a section of more-advanced content in areas around leadership development, conflict management, operating across boundaries... the kind of critical thinking skills people need to advance their careers from an individual contributor level into management.
In my opinion, BizLibrary is well-suited for any organization where learning & development is wanted/needed, but there is a lack of resources to deliver it all internally. Regardless of the size of the company, I can see a fit. Resources have always been a challenge... whether I was in a Fortune-ranked organization or a nonprofit or a start-up... so I feel they have a product offering which can fit nearly anyone out there.
Kathryn Nicolato, SPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The City of Frederick is in the process of launching BizLibrary first with our executive team. The plan is to launch across the supervisory team and ultimately to roll out to all City employees (full-time and regular part-time). It will provide just-in-time learning opportunities to allow executives to sharpen their leadership skills in key competencies and stay abreast of best practices and compliance requirements.
  • Covers a broad range of topics with ease of access
  • Ties training to the Lominger Competencies.
  • Training varies in length and style
  • Need more flexibility for branding the web site as a City of Frederick learning portal.
  • Improve administrative functions to allow ease of assigning courses, etc.
  • Will have more input once we are actively launched with executives.
The BizLibrary support in both marketing and implementation are super helpful and really form a partnership with the client company. I was drawn to the flexibility of training--the fact that there are very short snippets and also longer (deep dive) training. There are a myriad of training topics--all very pertinent for today's employees and managers. The presentation styles vary which keeps the training interesting. BizLibrary is not maintaining the status quo, they are growing and changing. That is the kind of vendor partnership I value!
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