Name: Black ICE CRM
Price: 28 USD
Author: Open by Nature

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Kubernetes Monitoring

Service Mesh

Development

Academic Advising

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Email Spam Filter

Interactive Voice Response (IVR)

VoIP

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Database Load Balancing

Desktop Outsourcing

Ethernet Switches

File Sync and Share

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Packet Analyzer

Software Defined Storage (SDS)

Tape Storage

Threat Intelligence

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Event Registration

Heatmap and Session Recording

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales Acceleration

Sales Gamification

Sales

Animation

Auto Repair

HIPAA Compliance

Insurance Suites

Investment Portfolio Management

PCB Design

Public Sector Software

Tax Practice Management

Vertical-Specific

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Black ICE CRM is a fully configurable CRM solution designed to store and manage core business data, enhance growth, and facilitate collaboration. According to the vendor, this CRM is suitable for businesses of any size and caters to sales teams, marketing teams, customer support teams, service-based businesses, and e-commerce businesses across various industries.

## Key Features

**Capture**: According to the vendor, Black ICE CRM serves as a centralized platform for businesses to capture and organize their customer data according to their specific needs and workflows.

**Engage**: The CRM enables businesses to effectively engage and communicate with customers by providing relevant information at the right time, as claimed by the vendor.

**Support**: The vendor states that with Black ICE CRM, businesses can deliver exceptional customer support by having a complete view of customer information, allowing support teams to access relevant details and provide personalized assistance.

**Grow**: According to the vendor, the CRM supports business growth by facilitating goal management, enabling businesses to set targets, track progress, and manage sales activities within a user-friendly interface.

**Leads, Accounts, Contacts, Opportunities, and Sales Planning**: According to the vendor, Black ICE CRM includes essential modules for managing sales processes and tracking potential opportunities, such as leads, accounts, contacts, opportunities, and sales planning.

**Quotes, Orders, Invoices**: The vendor claims that the CRM streamlines the sales and billing processes by allowing businesses to generate quotes, manage orders, and create and manage invoices.

**Product Management**: According to the vendor, Black ICE CRM offers a product management module that allows businesses to track and manage their product inventory, including availability, pricing, and other relevant details.

**Service Management**: The vendor states that the CRM includes a service management module that enables businesses to efficiently manage and track customer service requests, ensuring timely support.

**To Do, Calendars**: According to the vendor, Black ICE CRM provides to-do lists and calendar functionalities, allowing businesses to manage tasks and schedules within the CRM, ensuring important deadlines and appointments are not missed.

**Ticket Management**: The vendor claims that the CRM includes a ticket management module that helps support teams prioritize and address customer issues effectively by tracking and managing customer support tickets.

Basic

SalesStreamliner is the  Channel Partner Portal to manage leads, quotes, orders, payments, pipelines and results from one stand alone system from any location.

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Open by Nature

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Black ICE CRM

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What is Black ICE CRM?