February 06, 2020
Score 10 out of 10
Read Ashley Milton's full review
- Salesforce for Higher Ed and Raiser's Edge NXT
We previously used Raiser's Edge NXT before switching to Blackbaud CRM. Raiser's Edge was helpful, but it was strictly from a fundraising standpoint. As a higher education institution, we needed the platform to do so much more than just organize fundraising information. We needed to keep educational records, interaction, event attendance, and so much more. Blackbaud CRM allowed us to utilize a CRM system while keeping a strong focus on fundraising information and data. I was not part of the team that selected Blackbaud CRM, but it has been extremely transformational in our ability to maintain constituent records.