Blackbaud eTapestry

We use eTapestry to manage our donors. We can report on past events and giving, track donor history, and send communications.

eTapestry is used as our primary CRM, primarily by the Development department.

eTapestry is Neighborhood Healthcare's donor management system. We currently utilize it in the Philanthropy and Communications Department to maintain our donor contact and gift information. Our accounting department has just recently been granted access to our reports in eTapestry so they have more accurate and timely information. We utilize their DIY Forms for our online donation page and online event ticket sales, and we regularly import and export information to maintain an accurate mailing list. eTapestry allows us to stay in contact with our donors in the manner in which they prefer.

We are using eTapestry in our Development Department to track donors and prospective donors. It addresses the problem of tracking donations and being able to report on them in various ways.

We currently use eTapestry as our Donor Database as well as our CRM. We have updated from another database since last year and have been implementing different parts of the database into our website and daily use. The system is used across the entire organization by every staff member.

eTapestry came along at a time when we were very frustrated by our previous donor management software. By comparison, eTapestry offered an improved interface, more powerful reporting options, and a module specifically intended to support our fundraising model. Since adopting eTapestry about four years ago, it's been used exclusively by staff members related to fundraising, communications, grants, and donor relations, but not at all by program staff.

It effectively keeps track of constituents. It also provides an integrated platform between the online and offline word, thus making constituent communications timely, accurate and up to date. Our fundraising department uses this product.

At FSL we use etapestry in the development and communications department. A total of 5 people have access to the database in the company with only 3 able to make changes to any information entered. This software has given us a single platform with which we track donations, donor levels, campaign progress, event attendance, and volunteer hours, as well as board member activity.

I LOVE eTapestry. It is the most user-friendly database I've ever used. Ever. Easiest format for establishing LIMITED permissions for other staff and board members. HIGHLY recommend! The standard and benchmark reports are logical and can be viewed or exported in any format. The live chat tech support is the BEST I've ever used, ever.

It is being used for a development database. I am the power and primary user - however it is available to all members of development team.

We use eTapestry to maintain a database of our contacts (about 30,000) and send them newsletters with updates on our work, notify them of events, ask for donations, etc. It is not being used across the organization, but rather by a handful of people in communications and finance. We use it mostly to keep track of our constituents, especially as many of our employees do a lot of networking at conferences, etc.

eTapestry was used within the development department for the maintenance of contributions. It helped keep track of donors and what they donated. It allowed us to keep a database of addresses, names, notes and other information so that we could pursue healthy relationships with our community.

eTapestry works great for entering data concerning donations. At a non-profit organization, I would record monetary and supply donations (like clothing and bedding.) Since I would volunteer two times a month, I was thankful that eTapestry was easy to remember. It is also intuitive - easy to figure out how to use it for other needs.

We used eTapestry as a CRM to manage our relationships - donors, volunteers and those who contribute to our organization in-kind. We managed approaches within eTapestry (such as person-to-person connections and/or annual appeal), we managed campaigns (such as the direct mail campaign or #GivingTuesday) and we kept a profile of key stakeholders using the note functionality. We also integrated eTapestry as the online giving platform of our website and managed all acknowledgments an end of year tax letters.

eTapestry is used to record all donations that are received by our non-profit organization. It is a way to log constituents and donations in an organized and efficient way. It is also used so that we have another record of donations, aside from accounting.

eTapestry is being used as our donor management database. We are a small organization and it is primarily used by our development team. I used eTapestry for similar purposes in a previous job, so I am the in-house trainer, so to speak. I also use it for my own work managing the organization's volunteers.

Our organization's development department uses eTapestry to track pledges and payments from individual and corporate donors, foundations and government funders.

My organization does not use eTapestry, but we have worked with a handful of clients that do. These organizations have all been small (<10 paid staff) organizations using it to manage donations. In each case, it is used primarily by the development staff, but reports are shared with everyone. Each organization implemented it in order to raise more money.

eTapestry was used to track donations to our Benevolent Care Fund, our Benefit Gala, memorial gifts, and any other donations. It was used by our Stewardship Manager and I was the person to input the donations and generate the letters.

eTapestry was being used only by the Development department. It housed all of our donor contact information, in addition to, donations, volunteer hours, pledges, and monthly gifts. Aside from individual donors, it housed organization gifts as well and grants.

Our organization utilizes eTapestry to manage all members and donors for our church. Currently, our entire organization uses the system to track families, relationships, giving and trends, and correspondence. It assists us in keeping updated and relevant data on our church body.

We used it to email our supporters about different events and fundraisers our organization was having.

I implemented eTapestry at my previous organization. I researched multiple programs and eTapestry seemed the best fit for our small company. We received a lot of support in building and customizing the pages. I found the on-demand videos very helpful in training myself and was very grateful to the support team for walking me through my implementation and through the creation of my first donor letter through the system. Overall, I had a great experience with the program and the low introductory cost was a great selling point to my executive director! We also appreciated the cloud storage since our internal server system wasn't the strongest.

My organization switched to eTapestry nearly five years ago. Right after we switched it was purchased by Blackbaud, the nonprofit database giant. I suspect Blackbaud just isn't investing in the product, though I don't know that for a fact. For a cloud-based solution, it has been updated rarely and just isn't keeping up with trends, nor has it over the last 4.5 years.