Blackbaud eTapestry

Blackbaud eTapestry

Customer Verified
Score 6.6 out of 10
Blackbaud eTapestry

Overview

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage...
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Recent Reviews

Great for the basics!

8 out of 10
October 03, 2022
I utilize Blackbaud eTapestry to manage and track donations, send thank you letters, run reports, and we also utilize DIY donation pages …
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Fine, not great

5 out of 10
October 02, 2022
I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is …
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How Blackbaud eTapestry Differs From Its Competitors

Dashboards and Reporting

We use dashboards most to go over metrics and to see how the team is doing. It's helpful to see the reports in different ways (pie charts, bar charts, etc.). This helps us to see where our strengths are and where we need some additional work to be done. It's good to see where our donors are at, as …
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Dashboards and Reporting

The prebuilt built reports are so easy to use and with a click of a few buttons, I have everything available on screen and can be downloaded in a number of different formats if need be. I can also pick and choose what information I want to see for each report so I don't have to spend a lot of time …
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Dashboards and Reporting

It is nice that eTapestry offers so many reports and dashboards, but you do have a certain level of technical knowledge to utilize these well. You also have to stay on top of organizing them and naming the reports things that will make sense to you. I also wish that eTapestry would allow for …
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Dashboards and Reporting

The dashboards are great for staff like Executive Directors that are mostly concerned with the high level information. I don't use them nearly as much as I should, but I think this is because I am the person who manages the gifts, so I'm usually fairly aware of the high level information. Who …
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Dashboards and Reporting

We better understand our donor base by 1) knowing who's a repeat donor; and 2) knowing who hasn't donated in a while and therefor may be a good candidate for a more personal outreach.
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Dashboards and Reporting

I utilize the dashboard to see the progress of our current campaigns and donor retention. It's a useful view to see the benchmark without having to run the reports.
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Dashboards and Reporting

The dashboards and reports within eTapestry are fantastic. I find that reports are used far more often in my day-to-day use of the platform but the dashboard is nice for a quick response when asked about any current funds, campaigns, or approaches we have. I wish that users had more control over …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Blackbaud eTapestry, and make your voice heard!

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Pricing

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What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

1 person want pricing too

Alternatives Pricing

What is Kindful, a Bloomerang product?

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM. Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.

What is NationBuilder?

NationBuilder is a content management software offering from NationBuilder.

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Product Demos

An Introduction to Blackbaud eTapestry® Complete
05:37
Blackbaud eTapestry
02:07
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Product Details

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

Blackbaud eTapestry Features

  • Supported: Donor Relationship Management
  • Supported: Online Marketing and Donation Forms
  • Supported: Communication and Engagement Tools
  • Supported: Data Intelligence and AI
  • Supported: Data Reporting and Dashboards
  • Supported: All-Encompassing Constituent Profiles

Blackbaud eTapestry Screenshots

Screenshot of Constituent profiles in eTapestry are customizable and provide a complete view of your supporters and their interactions with your organization, all from a single screen.Screenshot of The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators that provide a clear view of fundraising performance.Screenshot of eTapestry comes with out-of-the box reports that allow you to segment your supporter-base and develop strategies for engagement and outreach.

Blackbaud eTapestry Videos

An Introduction to Blackbaud eTapestry® Complete: A 5 minute video demo showing how eTapestry Complete can help springboard fundraising growth.
A short video to learn more about Blackbaud eTapestry

Blackbaud eTapestry Integrations

Blackbaud eTapestry Competitors

Blackbaud eTapestry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Ireland, Canada, Australia

Frequently Asked Questions

Bloomerang, DonorPerfect, and Salsa CRM are common alternatives for Blackbaud eTapestry.

Reviewers rate Availability and Performance highest, with a score of 10.

The most common users of Blackbaud eTapestry are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 68)
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Brittany Beltz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use this suite of products in our entire division. It helps us with reports and donor management, and it is very helpful on a day-to-day basis. I enjoy the ease of use as well as the product offerings available. I would recommend using this in your development office.
Score 10 out of 10
Vetted Review
Verified User
I very much prefer eTapestry to Raiser's Edge. I found the separation between the database and web view of Raiser's Edge very disorienting and didn't like having to switch back and forth between the two views to be able to complete certain tasks. I REALLY didn't like that a few tasks had to be done in both database and web view. Although it was worded as an "upgrade", I felt that we lost a lot of functionality, in particular with gift imports. I also didn't like gifts from the website having to land in Online Express, rather than being able to go directly into a constituent account.
Score 3 out of 10
Vetted Review
Verified User
we were trying to consolidate eTapestry, our donation and event ticketing platform and our email marketing service. RE NXT would certainly have been an upgrade to eTapestry but did not offer the full functionality we were looking for.
October 03, 2022

Great for the basics!

Score 8 out of 10
Vetted Review
Verified User
I used and set-up Salesforce.com at a previous position and Blackbaud e-Tapestry is simpler to use 'out of the box' and has a much lower learning curve. My supervisor is looking at Raiser's Edge to replace e-Tapestry for the more premium features.
Score 7 out of 10
Vetted Review
Verified User
Blackbaud eTapestry is the most customizable out of the other databases I have worked with, however, a solution like Bloomerang is easier for inexperienced database users.
Score 4 out of 10
Vetted Review
Verified User
We have researched 2-3 other donor platforms and we just aren't at a place to change, although we are very tempted. eTapestry is getting us by for now and we don't look forward to the day when we have to change platforms and have to change things for our monthly donors. We worry about attrition if our donors have to change platforms.
Score 8 out of 10
Vetted Review
Verified User
I have used Raisers Edge at a former workplace. I absolutely loved Raisers Edge, however, that organization was much larger and needed a platform with the ability to maintain a very large donor count. While more complicated to use than eTap, and far more powerful, I feel eTapestry is a much easier platform to manage, learn, and master.
September 28, 2022

Take my money and run!

Score 7 out of 10
Vetted Review
Verified User
We have compared other products and also looked at supplemental software to integrate with our events and event management software. We have looked at many other products and there is not a one that does it all.
Score 8 out of 10
Vetted Review
Verified User
Blackbaud eTapestry is a fully cloud based system, unlike Sumac, which means it can handle continuous multi-users in real time while remaining synchronous. Everything can be stored within the system, including documents that one needs such as granting or gift agreements. Easier to customize than DonorPerfect and better with Outlook.
Ann O'Neil Gradowski | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
With the exception of Faith Direct, which we had prior to eTapestry, and is strictly a vehicle for donations (think PayPal, WePay, GiveCentral, etc) - some of the others did not exist or were even less relevant at the time we chose eTapestry (Donor Perfect). We were interested in cloud-based, low-cost, multiple users, customizable with the capacity to grow and change and we grew and changed. Depending on who you ask in my staff - some of the others (Bloomerang, Squarespace) have much easier platforms to work with and simply look better when used as a tool for recruitment of donors. Limiting is the ability to customize, having built-in reports to start from, and interfacing with other systems. But that seems to be the case across the board. Some of the other platforms have fee structures that are inhibiting, although eTapestry is not cheap. Lastly, most are just beginning their journey and will one day compete well with Blackbaud, at least in the industry I work in.
Score 8 out of 10
Vetted Review
Verified User
I was not involved in the selection of Blackbaud eTapestry. However, in comparing it to my experience with Raiser's Edge, this program is more user-friendly despite the learning curve battle of the query and reports section of eTapestry.
Score 8 out of 10
Vetted Review
Verified User
Blackbaud eTapestry is not as robust as Blackbaud Raiser's Edge. However, eTapestry provides strong value for the cost. It is much less expensive than using Raiser's Edge.
Score 6 out of 10
Vetted Review
Verified User
Raiser's Edge NXT is like eTapestry on steroids. That being said, eTapestry is useful and serves its purpose as long as you're not trying to create complicated compound queries and need the ability to filter lists in real time. We selected eTapestry for its lower purchase price and maintenance fees.
Score 9 out of 10
Vetted Review
Verified User
Blackbaud is known as the industry standard for donor management software. in speaking with my colleagues in other organizations it appears that is the case for a good reason. I have far fewer stumbling blocks with eTapestry than others do with similar systems. It is far superior - many more functions - than our previous database which was a custom Microsoft Access database.
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