Blackbaud eTapestry

We use this suite of products in our entire division. It helps us with reports and donor management, and it is very helpful on a day-to-day basis. I enjoy the ease of use as well as the product offerings available. I would recommend using this in your development office.

Donor perfect is superior in all ways: reliability, ease of use, customer service, trainings, running reports, etc.

Blackbaud eTapestry is more user friendly for all members of the department. You don't have to be as data-minded to understand the information you put in. The cost is also a huge factor in being the perfect option for smaller organizations. You can increase the number of records you host as needed.

We choose Blackbaud eTapestry ten years ago because some of the above did not exist or they did not have the features such as credit card integration and direct email. We also liked the ease of use. To create queries and to run reports are easy and to create and run acknowledgements are simple. Because of technological changes in the social environment, we do have to look at other programs. Today, we are reconsidering other software systems because other programs have integrated mobile and text giving, estate and will planning tools that are more extensive than Blackbaud eTapestry and better website integration.

I have a Blackbaud product user for 13+ years. In that time, I had the opportunity to evaluate and implement any program that would fit our organization's needs. I choose Balckbaud because of the customer service, training modules and the ease of use. I would recommend eTapestry to any small to midsize nonprofit.