Blackbaud eTapestry

We use this suite of products in our entire division. It helps us with reports and donor management, and it is very helpful on a day-to-day basis. I enjoy the ease of use as well as the product offerings available. I would recommend using this in your development office.

I have not used anything like eTapestry where all the information is kept in one place. I have used other CRMs but financial information was always kept separately.

I very much prefer eTapestry to Raiser's Edge. I found the separation between the database and web view of Raiser's Edge very disorienting and didn't like having to switch back and forth between the two views to be able to complete certain tasks. I REALLY didn't like that a few tasks had to be done in both database and web view. Although it was worded as an "upgrade", I felt that we lost a lot of functionality, in particular with gift imports. I also didn't like gifts from the website having to land in Online Express, rather than being able to go directly into a constituent account.

we were trying to consolidate eTapestry, our donation and event ticketing platform and our email marketing service. RE NXT would certainly have been an upgrade to eTapestry but did not offer the full functionality we were looking for.

Raisers Edge is more expensive and different process to pull reports

I used and set-up Salesforce.com at a previous position and Blackbaud e-Tapestry is simpler to use 'out of the box' and has a much lower learning curve. My supervisor is looking at Raiser's Edge to replace e-Tapestry for the more premium features.

Blackbaud eTapestry is the most customizable out of the other databases I have worked with, however, a solution like Bloomerang is easier for inexperienced database users.

We have researched 2-3 other donor platforms and we just aren't at a place to change, although we are very tempted. eTapestry is getting us by for now and we don't look forward to the day when we have to change platforms and have to change things for our monthly donors. We worry about attrition if our donors have to change platforms.

Network for Good is significantly more cost-effective and overall more user friendly.

ETAP presents a better format and seems more powerful. But LGL is more intuitive and has more flexible options.

I have used Raisers Edge at a former workplace. I absolutely loved Raisers Edge, however, that organization was much larger and needed a platform with the ability to maintain a very large donor count. While more complicated to use than eTap, and far more powerful, I feel eTapestry is a much easier platform to manage, learn, and master.

None. At this time, eTapestry provides what we need, with a little improvement needed. This is another question for the CEO & Founder.

We have compared other products and also looked at supplemental software to integrate with our events and event management software. We have looked at many other products and there is not a one that does it all.

Blackbaud eTapestry is a fully cloud based system, unlike Sumac, which means it can handle continuous multi-users in real time while remaining synchronous. Everything can be stored within the system, including documents that one needs such as granting or gift agreements. Easier to customize than DonorPerfect and better with Outlook.

With the exception of Faith Direct, which we had prior to eTapestry, and is strictly a vehicle for donations (think PayPal, WePay, GiveCentral, etc) - some of the others did not exist or were even less relevant at the time we chose eTapestry (Donor Perfect). We were interested in cloud-based, low-cost, multiple users, customizable with the capacity to grow and change and we grew and changed. Depending on who you ask in my staff - some of the others (Bloomerang, Squarespace) have much easier platforms to work with and simply look better when used as a tool for recruitment of donors. Limiting is the ability to customize, having built-in reports to start from, and interfacing with other systems. But that seems to be the case across the board. Some of the other platforms have fee structures that are inhibiting, although eTapestry is not cheap. Lastly, most are just beginning their journey and will one day compete well with Blackbaud, at least in the industry I work in.

I just ran comparisons in 2016, and E-tapestry was the program that fit us best.

I was not involved in the selection of Blackbaud eTapestry. However, in comparing it to my experience with Raiser's Edge, this program is more user-friendly despite the learning curve battle of the query and reports section of eTapestry.

a Previous Employee researched and made the decision

If I had my choice I would use Bloomerang!

I think Constant Contact is somewhat easier to use and has more graphic capabilities

I have used canvas from a students perspective and it is very easy to navigate, contact people and submit assignments.

Blackbaud eTapestry is not as robust as Blackbaud Raiser's Edge. However, eTapestry provides strong value for the cost. It is much less expensive than using Raiser's Edge.

Raiser's Edge NXT is like eTapestry on steroids. That being said, eTapestry is useful and serves its purpose as long as you're not trying to create complicated compound queries and need the ability to filter lists in real time. We selected eTapestry for its lower purchase price and maintenance fees.

Blackbaud is known as the industry standard for donor management software. in speaking with my colleagues in other organizations it appears that is the case for a good reason. I have far fewer stumbling blocks with eTapestry than others do with similar systems. It is far superior - many more functions - than our previous database which was a custom Microsoft Access database.

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