Blackbaud eTapestry

Blackbaud eTapestry

Customer Verified
Score 6.4 out of 10
Blackbaud eTapestry

Overview

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage...
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Recent Reviews

Great for the basics!

8 out of 10
October 03, 2022
I utilize Blackbaud eTapestry to manage and track donations, send thank you letters, run reports, and we also utilize DIY donation pages …
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Fine, not great

5 out of 10
October 02, 2022
I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is …
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How Blackbaud eTapestry Differs From Its Competitors

Dashboards and Reporting

We use dashboards most to go over metrics and to see how the team is doing. It's helpful to see the reports in different ways (pie charts, bar charts, etc.). This helps us to see where our strengths are and where we need some additional work to be done. It's good to see where our donors are at, as …
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Dashboards and Reporting

The prebuilt built reports are so easy to use and with a click of a few buttons, I have everything available on screen and can be downloaded in a number of different formats if need be. I can also pick and choose what information I want to see for each report so I don't have to spend a lot of time …
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Dashboards and Reporting

It is nice that eTapestry offers so many reports and dashboards, but you do have a certain level of technical knowledge to utilize these well. You also have to stay on top of organizing them and naming the reports things that will make sense to you. I also wish that eTapestry would allow for …
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Dashboards and Reporting

The dashboards are great for staff like Executive Directors that are mostly concerned with the high level information. I don't use them nearly as much as I should, but I think this is because I am the person who manages the gifts, so I'm usually fairly aware of the high level information. Who …
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Dashboards and Reporting

The dashboards and reports within eTapestry are fantastic. I find that reports are used far more often in my day-to-day use of the platform but the dashboard is nice for a quick response when asked about any current funds, campaigns, or approaches we have. I wish that users had more control over …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

1 person want pricing too

Alternatives Pricing

What is Kindful, a Bloomerang product?

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM. Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.

What is NationBuilder?

NationBuilder is a content management software offering from NationBuilder.

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Product Demos

An Introduction to Blackbaud eTapestry® Complete
05:37
Blackbaud eTapestry
02:07
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Product Details

What is Blackbaud eTapestry?

Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

Blackbaud eTapestry Features

  • Supported: Donor Relationship Management
  • Supported: Online Marketing and Donation Forms
  • Supported: Communication and Engagement Tools
  • Supported: Data Intelligence and AI
  • Supported: Data Reporting and Dashboards
  • Supported: All-Encompassing Constituent Profiles

Blackbaud eTapestry Screenshots

Screenshot of Constituent profiles in eTapestry are customizable and provide a complete view of your supporters and their interactions with your organization, all from a single screen.Screenshot of The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators that provide a clear view of fundraising performance.Screenshot of eTapestry comes with out-of-the box reports that allow you to segment your supporter-base and develop strategies for engagement and outreach.

Blackbaud eTapestry Videos

An Introduction to Blackbaud eTapestry® Complete: A 5 minute video demo showing how eTapestry Complete can help springboard fundraising growth.
A short video to learn more about Blackbaud eTapestry

Blackbaud eTapestry Integrations

Blackbaud eTapestry Competitors

Blackbaud eTapestry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, United Kingdom, Ireland, Canada, Australia

Frequently Asked Questions

Bloomerang, DonorPerfect, and Salsa CRM are common alternatives for Blackbaud eTapestry.

Reviewers rate Availability and Performance highest, with a score of 10.

The most common users of Blackbaud eTapestry are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 88)
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Brittany Beltz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use this product regularly to manage our prospect and donor relationships. All reports are pulled from here to gain relevant and updated information. If we didn't have this system for our whole team to keep track of individuals, we wouldn't be as strong. There are a variety of different products within Blackbaud eTapestry, and we use a good number of them.
Score 9 out of 10
Vetted Review
Verified User
Blackbaud eTapestry is my go to for all CRM within our organization. We keep track of all donations, donor details and prospective donors. By using reports/queries I can supply my Board with financial information within a couple of minutes and I can decide what information they see from account names to recognition names and first donation amount to lifetime donation amount. eTapestry also allows me to send on-off emails or mass communication emails to select accounts and I can add a journal entry at the same time which makes my work life so much easier.
Score 8 out of 10
Vetted Review
Verified User
We used eTapestry as a donor CRM. We gained and tracked donations, as well as other communications, financial, and demographic data about current and prospective donors. I was the primary user, but the product was already in place when I joined the organization. WE also used it to send some donor communications out, from invitations to thank you notes.
Score 10 out of 10
Vetted Review
Verified User
We use eTapestry for all donor and gift management, communications and reconciliation with financial ledgers. The ease of creating customized queries and reports is very versatile and there are many standard reports that take care of your basic needs, plus preview other capabilities within reporting that can be used to enhance the user created reporting. This allows me to create meaningful reports for internal and external stakeholders such as the Finance department, auditors and the Board of Directors. Our website giving is directly connected via Blackbaud Merchant Services, which greatly reduces the administrative time in creating constituent accounts. The only thing I liked about Raiser's Edge versus eTap was the ability to store batch donation entries for things such as payroll giving, but the recurring gift function is almost as good so wouldn't be worth switching in my opinion.
Score 9 out of 10
Vetted Review
Verified User
Our organization collections donations from individuals, corporations, and foundations. I use Blackbaud eTapestry to track how much each person/organization donates each year. This helps us with our fundraising efforts because 1) we see how many new donors we've acquired in a given year; 2) we see how many repeat donors are committed to supporting our organization year after year; and 3) we track any one-time donors and see if there's a means to connect with them and keep them in the loop for organizational news/events. The database also lets us produce donor acknowledgement letters with in-platform templates and layouts.
Score 10 out of 10
Vetted Review
Verified User
I use Blackbaud eTapestry for Customer Relationship Management and gift reporting primarily. I also use to log volunteer hours. It helps us log contacts and create next moves with donors and other stakeholders. It allows program managers to report their activity in a common place that is easy to access for all.
Score 6 out of 10
Vetted Review
Verified User
I use Blackbaud eTapestry to monitor & input donations & deliver information relevant to donors, prospective donors, volunteers. We are challenged with donors not always able to receive to their email addresses a donation receipt or our newsletter communications. PCSBV does not clearly understand how to operate registration for some events. We need to understand better the full capacity of what was purchased for our charitable organization. We have a future meeting with a Blackbaud consultant to ask questions.
Score 4 out of 10
Vetted Review
Verified User
I use it for tracking donations from individuals, corporate sponsors and grants. I use it to send out mailings for tax receipt purposes and we use it for our newsletter distribution. We also use the notes section to keep track of who we call, send thank you letters to and for information about the donor.
Score 8 out of 10
Vetted Review
Verified User
Blackbaud eTapestry is the backbone of our data services. From managing donor and membership records, to maintaining accurate records and notes, eTapestry is a great product for small to mid-sized non-profit organizations. While we do not currently have eTapestry connected with any products other than Constant Contact, the ability to import information makes for an easy adjustment. We rely on this product heavily for reporting purposes and is critical to our success as an organization.
September 28, 2022

Good but can be better.

Score 7 out of 10
Vetted Review
Verified User
Responsible for the daily operation of the fundraising database (eTapestry by Blackbaud), which includes keeping accurate donor records, gift entry and processing, gift acknowledgment, and reporting. Works closely with the CEO/Founder and staff to ensure that all gifts from donors and purchased curriculums are accurately processed, tracked, acknowledged, and reconciled with the finance department. Also, identify best practices and recommend procedures and solutions for database accuracy and efficiency. A key member of the organization’s staff, responsible for organizing and managing all aspects of donor records. In addition, I create and send out our newsletters, flyers for special events, and provide reports for the CEO & Founder of the organization.
September 28, 2022

Take my money and run!

Score 7 out of 10
Vetted Review
Verified User
We use it daily to record donor contributions/gifts. We run reports to market for continued support with a 3rd party vendor for appeals. We also use it for events, monitor donations, weekly revenue reports, and so much more. Our product does not address the DIY donation pages well. We've been told that we have unlimited pages however, in my experience, we can only have 10. We also purchased an online form and now they want to charge us $400 to update it. We saw how the online store would work and it does not meet our needs but they want to have us continue to use it at over $1,000. We are currently looking at upgrading to Raiser's Edge to improve our quality of life and use of reports, donation pages, and communications. EtapeBlackbaud eTapestrys does the basics and can get us by but we need more support to move forward and raise additional funds. It does not have integration with other event software to make life easier.
Score 8 out of 10
Vetted Review
Verified User
We use Blackbaud eTapestry CRM to track all fund development interactions in a charitable organization. This includes financial journal entries and related communications for all donations, pledges, sponsorships, planned gifts, and grants. We also use Blackbaud eTapestry to link our website donation, volunteer and event forms to the database. We use the query feature to search for information, manage event guest lists, create reports, and create mass emails or letters and receipts. We can track grant status as well. It has been less useful for moves management of prospects than we would like. Outlook integration is useful.
Ann O'Neil Gradowski | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Etapestry is our primary donor database manager. We had hoped to use it for other areas, including programmatic/volunteer management (which would include form creation etc.), fundraising via merchant use, and direct and large-scale communications (emails, texts, etc.) but found the platform somewhat lacking in user-friendly dynamics, limitations in creativity, interface with users and donors - still very rudimentary. Our focus in our donor demographic is college age and their families/parents, young alumni, some older alumni and older community members but our primary age range is 18-40. They have a very different view point of how things should "work and look". eTapestry (Blackbaud) was also the most comprehensive and affordable option when we first started, and still has a great comprehensive approach to fundraising and donor management, but the interface is still dated, and we found alternative systems to assist us with our online giving, communications, and volunteer/program dynamics that worked better. However, those systems lack excellent donor management pieces - especially with reporting, tracking, and such. So we are a hybrid of many systems, most of which do not and cannot communicate with each other - but we make it work for now.
Score 9 out of 10
Vetted Review
Verified User
We use Blackbaud eTapestry as our fundraising and volunteer database / CRM. It is integrated with our website and GoCardless so supporters can sign up to events, make donations and set up direct debits. We also use it to send regular email newsletters to our supporters.
September 27, 2022

E-Tapestry Review

Score 10 out of 10
Vetted Review
Verified User
We use it for partnership management and also utilize it as a student database platform. I love the partnership management capabilities, running queries, and setting up UDFs. The issue that I come across is the ancient look and feel of the DIY forms. Also, when embedding these DIY forms to a website, you can only choose one merchant processor. There are options for multiple funds. However, only one merchant processor can be linked. Overall I love E-tapestry and would recommend it.
Score 7 out of 10
Vetted Review
Verified User
We use Blackbaud eTapestry as a CRM, fundraising mechanism, and reporting system. It helps us communicate with donors, run a variety of reports (one-off and/or regularly scheduled), and keep track of donations for various projects (we have about 45 on the go at the moment). It also allows for many customizations in fields and letter templates.
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