Blackbaud eTapestry
Blackbaud eTapestry
Overview
What is Blackbaud eTapestry?
Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage...
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How Blackbaud eTapestry Differs From Its Competitors
Awards
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Pricing
View all pricingEntry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
An Introduction to Blackbaud eTapestry® Complete
05:37
Blackbaud eTapestry
02:07
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Blackbaud eTapestry?
Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.
Blackbaud eTapestry Features
- Supported: Donor Relationship Management
- Supported: Online Marketing and Donation Forms
- Supported: Communication and Engagement Tools
- Supported: Data Intelligence and AI
- Supported: Data Reporting and Dashboards
- Supported: All-Encompassing Constituent Profiles
Blackbaud eTapestry Screenshots
Blackbaud eTapestry Videos
An Introduction to Blackbaud eTapestry® Complete: A 5 minute video demo showing how eTapestry Complete can help springboard fundraising growth.
A short video to learn more about Blackbaud eTapestry
Blackbaud eTapestry Integrations
- Mailchimp
- Constant Contact
- Microsoft Outlook
Blackbaud eTapestry Competitors
Blackbaud eTapestry Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States, United Kingdom, Ireland, Canada, Australia |
Blackbaud eTapestry Downloadables
Frequently Asked Questions
Reviewers rate Availability and Performance highest, with a score of 10.
The most common users of Blackbaud eTapestry are from Small Businesses (1-50 employees).
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Reviews and Ratings
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Reviews
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November 27, 2022
A helpful resource for your whole team!
We use this product regularly to manage our prospect and donor relationships. All reports are pulled from here to gain relevant and updated information. If we didn't have this system for our whole team to keep track of individuals, we wouldn't be as strong. There are a variety of different products within Blackbaud eTapestry, and we use a good number of them.
October 04, 2022
Blackbaud eTapestry is your one stop shop for fundraising CRMs
Blackbaud eTapestry is my go to for all CRM within our organization. We keep track of all donations, donor details and prospective donors. By using reports/queries I can supply my Board with financial information within a couple of minutes and I can decide what information they see from account names to recognition names and first donation amount to lifetime donation amount. eTapestry also allows me to send on-off emails or mass communication emails to select accounts and I can add a journal entry at the same time which makes my work life so much easier.
We used eTapestry as a donor CRM. We gained and tracked donations, as well as other communications, financial, and demographic data about current and prospective donors. I was the primary user, but the product was already in place when I joined the organization. WE also used it to send some donor communications out, from invitations to thank you notes.
October 03, 2022
Small but mighty, Blackbaud eTapestry can handle it all!
We use eTapestry for all donor and gift management, communications and reconciliation with financial ledgers. The ease of creating customized queries and reports is very versatile and there are many standard reports that take care of your basic needs, plus preview other capabilities within reporting that can be used to enhance the user created reporting. This allows me to create meaningful reports for internal and external stakeholders such as the Finance department, auditors and the Board of Directors. Our website giving is directly connected via Blackbaud Merchant Services, which greatly reduces the administrative time in creating constituent accounts. The only thing I liked about Raiser's Edge versus eTap was the ability to store batch donation entries for things such as payroll giving, but the recurring gift function is almost as good so wouldn't be worth switching in my opinion.
October 03, 2022
Worked fine as a basic donor database but needs to be updated
I use it to track donors and donations to our nonprofit.
October 03, 2022
Review of Blackbaud eTapestry
Our organization collections donations from individuals, corporations, and foundations. I use Blackbaud eTapestry to track how much each person/organization donates each year. This helps us with our fundraising efforts because 1) we see how many new donors we've acquired in a given year; 2) we see how many repeat donors are committed to supporting our organization year after year; and 3) we track any one-time donors and see if there's a means to connect with them and keep them in the loop for organizational news/events. The database also lets us produce donor acknowledgement letters with in-platform templates and layouts.
October 03, 2022
Robust yet friendly to most users
I use Blackbaud eTapestry for Customer Relationship Management and gift reporting primarily. I also use to log volunteer hours. It helps us log contacts and create next moves with donors and other stakeholders. It allows program managers to report their activity in a common place that is easy to access for all.
October 03, 2022
Tapping into Blackbaud eTapestry
I use Blackbaud eTapestry to monitor & input donations & deliver information relevant to donors, prospective donors, volunteers. We are challenged with donors not always able to receive to their email addresses a donation receipt or our newsletter communications. PCSBV does not clearly understand how to operate registration for some events. We need to understand better the full capacity of what was purchased for our charitable organization. We have a future meeting with a Blackbaud consultant to ask questions.
October 03, 2022
Great for the basics!
I utilize Blackbaud eTapestry to manage and track donations, send thank you letters, run reports, and we also utilize DIY donation pages on our website.
October 03, 2022
Designing with Blackbuad eTapestry
I use Blackbaud eTapestry to help create appeal letters to be emailed out to contacts. The product is useful for cataloging information and providing analytics.
October 02, 2022
Fine, not great
I use it for all fundraising purposes. Tracking moves management, records for donations and contacts, diy form for giving pages. This is our main database for fundraising and communication with our donors.
October 02, 2022
A robust database for midsize fundraising shops
Fundraising Constituent Relationship Management
October 02, 2022
We get by with Blackbaud eTapestry, not the greatest
I use it for tracking donations from individuals, corporate sponsors and grants. I use it to send out mailings for tax receipt purposes and we use it for our newsletter distribution. We also use the notes section to keep track of who we call, send thank you letters to and for information about the donor.
October 02, 2022
Many Features But Not User Friendly
I use Blackbaud eTapestry for fundraising and development, acknowledgements, reporting
October 02, 2022
Meh on Blackbaud eTapestry
Blackbaud eTapestry is the main CRM for my mid-size nonprofit. We use it to track all donations, contacts with donors, and all reporting for the month, quarter, and year-end.
October 02, 2022
Powerful, but complicated.
ETAP tracks all information regarding donations and donors toour school.
September 30, 2022
eTapestry - The Platform your Mid-Sized NPO Needs
Blackbaud eTapestry is the backbone of our data services. From managing donor and membership records, to maintaining accurate records and notes, eTapestry is a great product for small to mid-sized non-profit organizations. While we do not currently have eTapestry connected with any products other than Constant Contact, the ability to import information makes for an easy adjustment. We rely on this product heavily for reporting purposes and is critical to our success as an organization.
September 28, 2022
Good but can be better.
Responsible for the daily operation of the fundraising database (eTapestry by Blackbaud), which includes keeping accurate donor records, gift entry and processing, gift acknowledgment, and reporting. Works closely with the CEO/Founder and staff to ensure that all gifts from donors and purchased curriculums are accurately processed, tracked, acknowledged, and reconciled with the finance department. Also, identify best practices and recommend procedures and solutions for database accuracy and efficiency. A key member of the organization’s staff, responsible for organizing and managing all aspects of donor records. In addition, I create and send out our newsletters, flyers for special events, and provide reports for the CEO & Founder of the organization.
September 28, 2022
A good companion in Non Profit world
Score 9 out of 10
Vetted Review
Verified User
We use eTapestry as donor, volunteer and contacts management software. eTapestry helps us record all donation history, keep track of pledge payments and also administer prospect management.
September 28, 2022
Take my money and run!
We use it daily to record donor contributions/gifts. We run reports to market for continued support with a 3rd party vendor for appeals. We also use it for events, monitor donations, weekly revenue reports, and so much more. Our product does not address the DIY donation pages well. We've been told that we have unlimited pages however, in my experience, we can only have 10. We also purchased an online form and now they want to charge us $400 to update it. We saw how the online store would work and it does not meet our needs but they want to have us continue to use it at over $1,000. We are currently looking at upgrading to Raiser's Edge to improve our quality of life and use of reports, donation pages, and communications. EtapeBlackbaud eTapestrys does the basics and can get us by but we need more support to move forward and raise additional funds. It does not have integration with other event software to make life easier.
September 28, 2022
eTapestry satisfies small shop fundraising
We use Blackbaud eTapestry CRM to track all fund development interactions in a charitable organization. This includes financial journal entries and related communications for all donations, pledges, sponsorships, planned gifts, and grants. We also use Blackbaud eTapestry to link our website donation, volunteer and event forms to the database. We use the query feature to search for information, manage event guest lists, create reports, and create mass emails or letters and receipts. We can track grant status as well. It has been less useful for moves management of prospects than we would like. Outlook integration is useful.
September 27, 2022
Solid Donor Management but Hard to Use.
Etapestry is our primary donor database manager. We had hoped to use it for other areas, including programmatic/volunteer management (which would include form creation etc.), fundraising via merchant use, and direct and large-scale communications (emails, texts, etc.) but found the platform somewhat lacking in user-friendly dynamics, limitations in creativity, interface with users and donors - still very rudimentary. Our focus in our donor demographic is college age and their families/parents, young alumni, some older alumni and older community members but our primary age range is 18-40. They have a very different view point of how things should "work and look". eTapestry (Blackbaud) was also the most comprehensive and affordable option when we first started, and still has a great comprehensive approach to fundraising and donor management, but the interface is still dated, and we found alternative systems to assist us with our online giving, communications, and volunteer/program dynamics that worked better. However, those systems lack excellent donor management pieces - especially with reporting, tracking, and such. So we are a hybrid of many systems, most of which do not and cannot communicate with each other - but we make it work for now.
September 27, 2022
Great for small and growing charities
We use Blackbaud eTapestry as our fundraising and volunteer database / CRM. It is integrated with our website and GoCardless so supporters can sign up to events, make donations and set up direct debits. We also use it to send regular email newsletters to our supporters.
September 27, 2022
E-Tapestry Review
We use it for partnership management and also utilize it as a student database platform. I love the partnership management capabilities, running queries, and setting up UDFs. The issue that I come across is the ancient look and feel of the DIY forms. Also, when embedding these DIY forms to a website, you can only choose one merchant processor. There are options for multiple funds. However, only one merchant processor can be linked. Overall I love E-tapestry and would recommend it.
September 26, 2022
A system that can be used at a basic or complex level.
We use Blackbaud eTapestry as a CRM, fundraising mechanism, and reporting system. It helps us communicate with donors, run a variety of reports (one-off and/or regularly scheduled), and keep track of donations for various projects (we have about 45 on the go at the moment). It also allows for many customizations in fields and letter templates.