Blackbaud NetCommunity

Blackbaud NetCommunity

Score 6.7 out of 10
Blackbaud NetCommunity

Overview

What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.

Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping...

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Recent Reviews

Solid

8 out of 10
July 17, 2018
We use Blackbaud to support all initiatives in the foundation. Whether it's online or through traditional media, Blackbaud has the …
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Pricing

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What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.

Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:

  • Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni and a school
  • Share the right message to the right constituent with personalized website content that's dynamically customized to alumni
  • Make every email count with donor insight and personalization tools to help reach the right audience with the right message

Blackbaud NetCommunity Competitors

Blackbaud NetCommunity Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Almabase and Hivebrite are common alternatives for Blackbaud NetCommunity.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Blackbaud NetCommunity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-22 of 22)
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Linda Behrman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Blackbaud NetCommunity is a simple and straightforward fundraising platform and can be easily implemented. The program allows for email communications, sign-ups, and online donation forms. It is great for segmenting specific messages to different constituents. We had several different e-newsletters and constituents could sign up for specific ones. In addition, we could change the messaging in the emails to specific groups.
December 11, 2019

basic but useful

Lena Trubnikova | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It is pretty user friendly and easy to use. Each donation form can be linked to an event in Raiser's Edge which is pretty handy. It allows to quickly set up event pages which links to RE easily too.

It is not suitable for peer-to-peer fundraising
Score 7 out of 10
Vetted Review
Verified User
Blackbaud NetCommunity is helpful for reaching mass populations via email communications and tracking analytics to record ROI on communications. It's particularly helpful for companies or institutions who are tasked with fundraising. The program shines with Raiser's Edge integration for event registration, attendee tracking, and mailing opt-outs. The program could use a facelift in its interface.
Lily Barger | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
If you have Raiser's Edge, NetCommunity is beneficial because of the data integration. If you do not have Raiser's Edge, you might be better off choosing a different provider, as many of the newer services, like MailChimp, are more intuitive and user-friendly.
Brandon Dix | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The migration of data from another software was very easy. All we needed to do was map the existing fields and we were able to create custom fields to accommodate specific needs of the clients.The dashboards and reports are excellent tools for management to make decisions about fundraising efforts.The complete records for each constituent and the ability to connect constituents to one another and to corporate donors enable my clients to reach out in specific campaigns that are tailored to move a group of donors.
Michelle Hidalgo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
NetCommunity is perfect for any fundraising donation, email, communication need. NetCommunity is a great tool for a small business/foundation. It integrates with Blackbaud Raiser's Edge so if you are looking to have all your email, relationship, marketing tools in-house then stick with Blackbaud NetCommunity and all products related.
Score 10 out of 10
Vetted Review
Verified User
I believe it is well suited for online donations, memberships, event registrations, and email communications. It does quite well in what I've needed it to do. It would be nice to have added customization in event registrations, but perhaps I have not asked the correct questions that would get me to that point.
Douglas Fok | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Well suited for:
  • Non profit organizations.
  • Situations where a mass audience needs to be reached.
  • Storing constituent lists.
  • Creating eblast templates and web pages.
  • Great ability of sending out emails at a scheduled time.
Less appropriate for:
  • Having to send an eblast in a rushed time due to the fact that a test copy should be sent out and sometimes it doesn't always look the same as it does in the draft form.
  • If no constituent manager is used.
Rachel Slager | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
For those using the events module, NetCommunity is great, though if you do a lot of walk/run type of events where individuals sponsor other individuals, something like TeamRaiser might make more sense. If you don't have the staff resources for web developers dedicated to fundraising tasks, then NetCommunity is a great tool. It's not as customisable as an experienced programmer/developer might want, but it still has a lot of options. It also has a lot of nuance, and if you cannot make an investment of time or money into getting staff trained, it's not going to work out well.
Score 7 out of 10
Vetted Review
Verified User
It is great to use as an online platform for credit card gifts to your organization. Does not work well for information you want to integrate with Raiser's Edge if that is what your are using as your constituent database.
Heather MacKenzie | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
If the main person, or people, who will be doing the work in NetCommunity have prior website experience, that will be an incredible boost to making this product work for you. I went into this with no background of that kind, and found it extremely difficult, and the available classes only helped some. Smaller offices might want to consider other options before going with this since it does take some serious time to make it do what is needed, and it is a serious cash investment for smaller offices. I like the ability to track email statistics, how secure it is, and it is our only online donation option at this time. We are using NetCommunity for event registrations as well as cash donations, for multiple office locations, and the ability to connect information to Raiser's Edge is very good.
Katalin Sankowich | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I'm sure that NetCommunity is a fantastic product under certain circumstances. I've spoken to many other organizations that love it and could never imagine using anything else. Our organization just wasn't suited for the way that Spark integrated with NetCommunity and Raiser's Edge as a whole.
Score 7 out of 10
Vetted Review
Verified User
It is great for building multiple pages for multiple events. It does not, however, allow peer to peer fundraising and is not super social media friendly. We are using other programs for that. Building pages in NetCommunity is easy!
Elaine Tucker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well suited for organizations with membership and event needs. The donation pages are good, but if your are ONLY taking donations and do not need to worry about the events or membership, then one of the "smaller" blackbaud products may be for you. I LOVE the integration between BBNC and Raiser's edge. This is the best integration I've experienced between an on-line site and the Raiser's Edge.
John Glenn | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
I think the sweet spot for NetCommunity is in the email blasts and newsletters. I would encourage users to look at other options when it comes to a quick and affordable solution for serving web pages. It does work well for web pages but we have noticed that the trouble it takes to upgrade and maintain for such a small portion of the program it is not really worth it on that front. The BlackBaud support is very good though.
January 06, 2016

Unbeatable Integration

Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is so well integrated with Raiser’s Edge (RE) and Education Edge (EE) I am scared of transitioning away, because that would probably mean constant data transfers. It is also fairly easy to design web pages for those without a foundation in web design. The email data is also comprehensive and shuttles read and bounce stats into a tab in RE.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It's less appropriate if you only need it for online donations, event registrations and emails. Consider Online Express for this which is much more cost effective. During the selection process think about what you really need it for. Also think about the people who will be using it. If you don't want to invest in the training dollars and the users don't want to take the time to take the training you might be frustrated.
Dave Gladson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I think it all comes down to what approach your team prefers to take with fundraising. For some organizations, where you are using a more traditional fundraising approach, I could see NetCommunity being a good fit. But for us, because we use a less traditional, more marketing approach, it just wasn't a good fit.
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