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Blackbaud Online Express

Blackbaud Online Express

Overview

What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®.Blackbaud Online…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®.

Blackbaud Online Express enables users to create and send mobile-responsive emails.

  • Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for nonprofits
  • Create appealing emails with a drag-and-drop editor, where users can add, remove, or revise content on the fly
  • Make sure a message creates an impact by targeting emails to distribution lists created in Blackbaud Raiser's Edge NXT
  • Track the progress of online initiatives with instant insight into how communications are performing
Blackbaud Online Express can be used to design online donation, event, and membership forms to help drive online participation.
  • Remove barriers to online engagement with step-by-step instructions to help create forms
  • Save time with pre-designed, mobile-friendly form templates created specifically for nonprofits
  • Add forms to existing website with HTML copy-and-paste
  • Keep an organization's online branding consistent with forms designed for the organization

Blackbaud Online Express Competitors

Blackbaud Online Express Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Boardable and DonorPerfect are common alternatives for Blackbaud Online Express.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Blackbaud Online Express are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(43)

Attribute Ratings

Reviews

(1-13 of 13)
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Linda Behrman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud's Online Express is very well suited for small to medium non-profit organizations for tracking e-communications sign-ups and statistics. It is also perfect for creating and editing online donation forms to insert into existing websites so the web pages match the companies website rather than having an entirely different look. We use the program in collaboration with Raiser's Edge so I am not sure how appropriate it would be for an organization that is not using Raiser's Edge. It seamlessly integrates with Raiser's Edge.
November 30, 2021

Work smarter, not harder!

Taylor Sleem | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Effective fund-raising efforts are best managed in BOE as historical data can be stored and retrieved like on-going donor management, tracking of periodic donor notifications/salutations, most funded projects, and greatest revenue sources are all visible. Detailed expenditures are not best managed in BOE, it's best used to view/report accumulative revenue and expenses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Works well for donations, ticket sales, and advertisements, for us, anyway. Wouldn't be great to sell merchandise. We sell custom Christmas cards, for example, and it's not capable, as far as I know, of adding sales tax to the transaction.
Lisa Tacker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you only want to communicate with your current constituents and you are not concerned with rich graphics in your correspondence, Online express will certainly fit your needs. List segmenting is easy and getting information from the forms into Raiser's Edge is a fairly simple task. If you are looking to communicate with people that are not in your database or you are interested in graphic heavy emails, this may not be an ideal product to use.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Online Express is great for single option events with or without different ticket price points. It is annoying that registrants have to enter all the contact information for each person. Users have complained about this. It is not good for events that have meal options or shirt selection, etc. adding the information through the back end is tricky. However it is still great that it has the ability to enter the data in to Raisers Edge.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Online Express is well-suited for small to medium not for profits. This is especially true of NFPs that currently use other Blackbaud products, namely Raiser's Edge (users of Financial Edge might derive some benefit as well). If the organization isn't currently using Raiser's Edge, the complexity left by the RE integration might make Online Express less attractive, or worse, it might draw the organization into using RE when otherwise they might not want/need to use it. Lastly, there are other products better suited to for-profit organizations, so Blackbaud Online Express shouldn't be considered by them.
Jenna Montgomery | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Online Express is best used for organizations that are looking for an email and event registration tool that is super easy to use and implement. It does not overwhelm you with complexity and tons of options that you will not need or use. It's software that can be used right out of the box.
February 08, 2019

Start emailing today

Adam Montgomery | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Online Express is an emailing tool that is so easy and simple to use that our entire organization has been able to pick it up and get comfortable with it. It's designed to be simple so that it can be used directly out of the box. It's best used by a small to medium sized organization that does not need a lot of complex emailing features.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think that it's a terrific product if it does all that you need it for. You need to determine if your organization needs a more robust product -- and decide if you're willing to pay for that. OLX is a good product for the price.
Tom Andersen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is well suited to sending simple, mass emails. It seems as though the "donate" pages that it provides are simple and easy to use, and easy to modify.

It is not very good for split-testing emails to see which messages work best with which audiences.
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