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Blackbaud Online Express

Blackbaud Online Express

Overview

What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®.Blackbaud Online…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Blackbaud Online Express?

With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®.

Blackbaud Online Express enables users to create and send mobile-responsive emails.

  • Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for nonprofits
  • Create appealing emails with a drag-and-drop editor, where users can add, remove, or revise content on the fly
  • Make sure a message creates an impact by targeting emails to distribution lists created in Blackbaud Raiser's Edge NXT
  • Track the progress of online initiatives with instant insight into how communications are performing
Blackbaud Online Express can be used to design online donation, event, and membership forms to help drive online participation.
  • Remove barriers to online engagement with step-by-step instructions to help create forms
  • Save time with pre-designed, mobile-friendly form templates created specifically for nonprofits
  • Add forms to existing website with HTML copy-and-paste
  • Keep an organization's online branding consistent with forms designed for the organization

Blackbaud Online Express Competitors

Blackbaud Online Express Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Boardable and DonorPerfect are common alternatives for Blackbaud Online Express.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Blackbaud Online Express are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(43)

Attribute Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Linda Behrman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Online Express for creating online donation forms, processing online donations, creating and sending our e-newsletter communications to our constituents, managing signups for e-communications, and for tracking event participation and registrations. The program is very helpful in tracking the activity and clicks on our e-communications with our constituents. It makes combining information received through Online Express into our Raiser's Edge database very easily.
November 30, 2021

Work smarter, not harder!

Taylor Sleem | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Online Express for online giving to our annual fund, as well as online giving to one of our booster clubs. Before using Blackbaud Online Express, we had to manually enter gifts from forms submitted in education management. Now they go straight to a queue in Raiser's Edge and online a small portion is now manual. We only use it for 100% tax-deductible donations, not events.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, our Public Affairs and Grants Management offices utilize Blackbaud Online Express. Philanthropic donors, strategic fund-raising efforts, and grant funding efforts are all managed via this platform. Revenue, expenditures, events, individuals, organizations, and funding sources are tracked daily. Quarterly reporting is easily accessible, user-friendly, and new users can be taught quickly.
Lisa Tacker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Two Ten Footwear is using Online Express for donation forms, event registrations, and deliveries of blast emails. It is being used by our development and marketing departments.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Online Express for all event registrations. We set up custom registration forms using the software regularly and the information interfaces directly with Blackbaud’s Raiser's Edge and Merchant Services. We use Blackbaud for all credit card processing so it eliminates the need for an additional database or payment processor. The data collected can be automatically updated in Raiser's Edge reducing the time staff would manually enter the data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use online express primarily in our department, development and Alumni Relations. I use two functions of online express, the email and event registration. Even though we use Push Pages in Core, Online Express has made my life easier since I can create my own mailing list by creating a query in raisers edge so I can communicate with a specific group of my alumni. The event registration is amazing because it allows me a lot more freedom on the setup, as well makes it easier to download the money.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Online Express is used by my clients' development and communications teams to engage donors and develop new fundraising sources via email marketing. Once potential donors interacted with the fundraising forms, the data provided by the Online Express dashboard gives the executive, operations, and finance teams actionable insights that they can use in their own job duties.
Jenna Montgomery | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My non-profit uses Blackbaud Online Express to send donation request emails, membership renewals, and informational emails about upcoming events. Event emails work particularly well because we can use Blackbaud Online Express for tickets and registration as well. We basically use the software as our main tool for email marketing and communication. We no longer reply on Constant Contact for our email communication to members and donors.
February 08, 2019

Start emailing today

Adam Montgomery | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our marketing team uses Blackbaud Online Express as our email marketing tool to get the word out about upcoming events and programs. We also use it for event registration because this feature integrates so well with the email marketing tool. The tool allows us to be more organized and strategic about how to email our members.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Advancement department at a private K-12 school has been using Online Express for 4 years. It is a good product for us and does what we need it to do. We use it to process our online gifts and online event registrations and send emails with it.
Tom Andersen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We are a non-profit conservation organization. We use Online Express to informational and fundraising emails to our members and supporters. We use it for our statewide communications. We also have six centers in different locations around the state. Those centers use it to let local members know of events and programs. We also use it for membership renewals and to supplement our direct mail fundraising.
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