Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT is great if you have someone who is responsible for managing it and training others (this doesn't need to be a full time person just someone who knows what they are doing).

Raiser's Edge is probably the most robust constituent management database for medium-sized nonprofits. It is particularly well suited to getting actionable information to users who are not in a DBA role. The webview interface is simple to use and understand, and it integrates with Microsoft Power Platform in ways that can automate some tasks & ensure data integrity.

larger organizations with at least 10 users well trained in all areas of RE NXT, Colleges, and or universities. Not well suited for High Schools at all.

NXT suits our Advancement Department well with the alum add-on so we can keep classes connected. Our department has two major events each year and we are able to gather and track all information through the database options, although you need the database side for seating options. With the various reports pre-configured and those that you can build with insights, you have information quickly available to answer questions. NXT is not great for our classroom-side of the school but for our department, it is the best product they have utilized to date.

RE NXT is suited to organizations that are willing to put the time and effort into training - not just start-up training but ongoing training. While it is more lug-an-play than some other CRMs, you still need to understand how the system works to get your money's worth out of it. If you don't need all the bells and whistles that it has to offer, is a 1-person or very small shop that can afford the training, the maintenance, and support...AND the time to learn...you may find this software frustrating. I have benefited from organizations that have allowed me to take training, attend webinars and develop with the software. Once you make the commitment to the software, you also need to be prepared to look for the right people to keep it up - it is your perpetual employee. Don't think about who you have TODAY to use it - but also what who you will need later and if they are not already versed in RE NXT - will the organization be willing to train them.

NXT is a user-friendly CRM. Our team includes staff of diverse tech abilities, and everyone is able to navigate the product smoothly. I appreciate its ability to generate Lists and integrate with ResearchPoint. I also appreciate its customizable format, where you are able to move tiles around on a record to include the most useful data for your needs at the top of the record. NXT is intuitive and well built. NXT has room to grow, especially related to the Events module and gift entry. You will still need to use the backend (aka RE Hosted) that resembles the old-school RE7. For database managers, having a familiar backend is useful during the transition from RE7 to NXT. We transitioned in 2.

Updated 2022: It is great for organizations who have multiple gift officers tracking actions and moves. The events module is improving in web view to the point that it is being utilized for every event by all staff. Web view is great to get new staff off and running as it is fairly intuitive.

Detailed list creation is still better suited in Raiser's Edge database view. The NXT list capability is limited.

I think that's suited to both large and small shops. For our office of 7 people, it's ideal. We get accurate and actionable data in real-time. No more printing of reports that become obsolete an hour after they've been printed.

When using Blackbaud Raiser's Edge NXT for a gift search, it does not always accurately list constituents and has trouble giving the user easy-to-access tools to specific information needed. We often run reports in RE and compare them with NXT reporting in order to provide a more detailed analysis. NXT needs an easier "query" function.

As can be expected, [Blackbaud Raiser's Edge NXT] is incredibly easy to learn and use from an end-user perspective; however, some of the more complex features that are typically only relevant to the system administrators require extensive training and time to set up. When it comes time to perform annual tasks, you have forgotten how to do something and have to relearn all over again. [Blackbaud Raiser's Edge NXT], however, is great in that it is so widely used within educational fundraising that new employees are often already trained.

Raiser's Edge NXT is a must especially if you are a major giving fundraiser and always on the road. It's perfect for easily pulling up donor records while traveling and at business meetings or exhibit halls. Alerts are provided on your profile to notify you when it's time to cultivate, reach out to donors. It gives suggested next steps to contact donors. You may assign tasks to other users on the road.

There are not too many options out on the market for a solution like this. Raiser's Edge [NXT] seems to have a lock on this industry and lots of people are locked in to this. The NXT platform is not the same as the database view, which then requires a lot of database editing rather than staying on the online tool. The NXT side should have some upgrades in order to get this up to speed.

Raiser's Edge NXT is well suited for fundraising teams that need to have access to information quickly. It is easy enough to use by front-line fundraiser on the go but also allows for some quick add-in, like through Outlook to quickly add in interactions as actions without having them go through a long process. It is also a good product to pull reports quickly.

I can only truly recommend this to a non-profit that has a larger financial budget. It is not for those that depend on fundraising to make it through. For organizations that can afford it, the system is good.

The largest criticism I have is that they have just tacked on a fee, mid-contract, in order to use their gift processing tools, even if you don't use them. This is a breach of trust in the system, I feel that it's a breach of contract, and many users are way more unhappy than I am. So, hopefully, this is not a common occurrence because for all the good they do, they are no longer the only good system in play any more.

RENXT is especially well-suited to managing fundraising efforts. It helps organizations to identify opportunities by organizing and codifying donor information, then providing excellent reporting and analysis tools (including live dashboards for visualization). This extends to digital marketing tools such as social media interactions and e-newsletters (onboard tools to design both in the software) and a choice of peer-to-peer platforms that can be customized for your needs. In addition, fundraising events are easily planned and executed using the onboard tools, including designing an online registration form, managing RSVP lists, and tracking all related income and expenses.

Raiser's Edge is well suited for a robustly-sized advancement shop, particularly those without a database administrator. However, in small shops, NXT may not be necessary as the cost-benefit ratio may not make it worth the institution's funds. The best way to use NXT is for a core group of Gift Officers.

It is *the* go-to tool when you are attempting to quickly look up information about a single constituent or when you need to enter in additional info or details about an interaction. Everything you need to know can be found on a single page instead of navigating between different tabs. However, it is not capable of the more complicated analysis functions, like queries.

Raiser's Edge NXT is excellent for larger organizations that can have someone dedicated to its daily operation and data entry. Being able to know last gifts and to be able to follow up on previous contacts is very helpful in having a robust donor relations program. This is software that really can help in that area.

NXT is very helpful for those that are fundraising and need to take notes or look up a record. It is not helpful for the data/advancement services teams as you are unable to batch gifts, pull mailing lists, create complicated queries/reports. The interface is easy to use so training is quick, where The Raisers Edge Classic Database is a little more complicated and takes longer to train.

Raiser's Edge NXT is well suited for limited (or extended) access for your Head of School or Executive Director. This cuts down on a prospector or stewardship coordinator pulling information prior to a donor meeting...as the information is easily accessible and easily navigated.

I really enjoy the feature of Raiser's Edge NXT in which it automatically tells me which constituents I should pay close attention to, on initial log-in, if those constituents are in danger of lapsing. This is done automatically, without the need to run a query. This is a nice feature that is built-in.

NXT is really best suited for front line fundraisers, not for everyday gift tracking/reporting. I am hoping in the future that NXT will completely replace the database view of Raiser's Edge and will be the perfect fit for all.

Our marketing department really enjoys the user-friendly interface and the capability to work in the field. We would recommend this product if you are ready to simplify your database and make everything user-friendly for your fundraisers. The downside is that we are not able to do all of our daily processing through NXT. It would be nice to have everything in one place and not have to work in the database view as well.

It really allows you to gather and analyze your data in an easy-to-use format. It's intuitive but also deeply integrated.