Likelihood to Recommend Blackbaud Raiser's Edge NXT 2025

Name: Taking Advantage of the Power of Raiser’s Edge NXT
Uploaded: 2016-05-19T18:50:46.000Z
Duration: 2 min 32 s
Description: Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Review of Blackbaud Raiser's Edge NXT Database View and Web View, 12/2024

Rating: 8 out of 10

January 7, 2025

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT as a central location for cross-departmental record keeping, reporting, and communication relating to marketing, donations, and donor engage...

Christopher Horn

Administrator - Marketing

Database Administrator

Lutheran Heritage Foundation

2 years of experience

Blackbaud Raiser's Edge NXT at LAJH

Rating: 7 out of 10

December 20, 2024

IncentivizedVetted ReviewVerified User

Blackbaud Raiser's Edge NXT is an extension of our database. We use it to store donor date, manage event, donation pages, log appeals, track funds, and we use it for reporting...

Tatiana Tuccio

Director - Research & Development

Director, Data Analytics and Fundraising Research

LAJH

8 years of experience

Front line user review

Rating: 7 out of 10

December 17, 2024

IncentivizedVetted ReviewVerified User

I'm a front line fundraiser, I use it daily to help me track and work my moves management. Using reports, capturing contact information and proposals. Seeing organization goal...

Sara Stroud-Colvin

Director - Other

Senior Director of Development

Southern Illinois University Edwardsville

4 years of experience

Raiser's Edge NXT Upgrades Fundraising

Rating: 8 out of 10

October 31, 2024

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT as our fundraising and alumni database to keep records updated, record donations, send emails, generate mailing lists, host events, and do p...

John Mohnasky

Employee - Other

Assistant Director of Development

Mount Vernon Nazarene University

3 years of experience

useful albeit cumbersome

Rating: 7 out of 10

October 5, 2024

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT to communicate with our constituents and keep track of event registrations, donations, outreach activities. We send messages to our donor li...

Aravinda Pillalamarri

Employee - Other

Development Coordinator

Association for India's Development

3 years of experience

How Blackbaud Raiser's Edge NXT Differs From Its Competitors

Data Intelligence

Blackbaud Raiser's Edge NXT provides many useful reporting tools for our fundraisers and executive staff. Canned reports provide customizable options for analyzing constituent data from multiple directions, allowing us to see trends, analyze appeal effectiveness, and see where different …

Incentivized

Data Intelligence

Raiser's Edge NXT just came out with a screening process that tells us who should be on a prospect list, who is on a prospect list and should be giving more, who is on a list that shouldn't be, and who is on a list of someone who is an inactive fundraiser. This has helped us review our lists in …

Incentivized

Data Intelligence

I personally have not seen data intelligence be integrated with Blackbaud Raiser's Edge NXT however the Data Analytics part in the Reporting/ dashboards module is very helpful. I fuind it to be very insightful for quick data pulls to know where we are year to date, our performance year over year, …

Incentivized

Data Intelligence

It's allowed us to identify key donors that may have otherwise never bubbled to the surface.

Incentivized

Data Intelligence

We have not not been able to use these effectively.

Incentivized

Data Intelligence

The pre-built analytics have allowed us to segment out priority groups of constituents for wealth screenings, identify "under the radar" prospects with higher giving potential, and help us create more targeted asks for the annual fund, plus other giving priorities. Customizable reports and …

Incentivized

Data Intelligence

We do not use it as much as we probably should. We have found that the user insights for wealth screening and next ask suggestions are average at best. We use reports that we can generate such as easily finding donors who are falling behind on pledge payments, or forecasting what our revenue …

Incentivized

Data Intelligence

We build our own Raiser's Edge reporting and analytics leveraging a Postgres database populated with RE data using RE's "SKY-API" calls. Thus we don't use RE's native reporting and analytics. However, the granularity of data available via the API is fantastic, so our dashboards and analytics based …

Incentivized

Data Intelligence

We are just beginning to use the analytics and data intelligence tools in Blackbaud Raiser's Edge NXT. We have lacked an effective way to identify new prospects in our donor pool. The tools available in Blackbaud Raiser's Edge NXT will provide a powerful way to identify prospects and opportunities …

Data Intelligence

Analytics has helped in the identification of giving trends and to identify areas of weakness for our development team. I would like to advocate for a better understanding of the dashboard process in NXT and better functionality as the database allows more options. The dashboard is confusing to …

Incentivized

Data Intelligence

We were able to assess the value of in person fundraising events as compared to online campaigns.

Data Intelligence

The Data provided by Blackbaud Raiser's Edge NXT has impacted our fundraising process greatly. The platform has allowed us to be more engaged and better track engagements with our donors. With the events module, we are able to track who comes to our events and donates.

Incentivized

Data Intelligence

The dashboards available in RENXT have been beneficial in giving our organization an easy way to look at and interpret the given data.

Incentivized

Data Intelligence

We are easily able to bring up a list of supporters though lots of different ways such as searching by constituent codes or though bringing up a list of people that have donated in the last year with different fund, appeal or campaign code and with the option of packages it means that a fundraiser …

Incentivized

Data Intelligence

The analytics and data intelligence provided by Blackbaud Raiser's Edge NXT has been very helpful and is allowing us to really track, monitor, and target the donors in our pool who can be supporting us in more meaningful ways and allows our small staff to really manage our time appropriately …

Data Intelligence

In my experience, it is the most challenging database I have ever worked with. The fact that webview does not fully translate to a database makes the system worthless to me. In my opinion, stop pushing webview when it is not fully functional and has so many errors that webview creates (such as …

Data Intelligence

The insights provided with Blackbaud Raiser's Edge NXT have been guiding our fundraisers with not just who to ask, but when and for how much. Blackbaud Raiser's Edge NXT also looks for NCOA updates and phone/email updates, to make sure our information is the most accurate it can be.

Data Intelligence

Having a section in the fundraiser work center titled "Needs attention" with a recommendation listed below each constituent helps our fundraisers plan out who needs to be contacted and who's at the top of the priorities list. Having the "Add action" button in the exact same place, as well as the …

Incentivized

Data Intelligence

I'm far less into analytics than some of my colleagues, but having conversations with them, I do see the benefit of having information literally "at our fingertips." It allows me to organize my information and workload to make it more manageable, especially because I have split duties (gift entry …

Incentivized

Data Intelligence

Blackbaud Raiser's Ede contains target analytics to see insights into prospects, wealth management, capacity, propensity, etc.
Blackbaud Raiser's Edege NXT has capabilities to manage of prospects and portfolios through many layers of database buildout and capabilities

Incentivized

Data Intelligence

Blackbaud Raiser's Edge NXT allows us to more effectively track information such as giving history to allow us to cater our fundraising efforts to specific donor preferences. Blackbaud Raiser's Edge NXT makes it easy to see this information which helps us to determine quickly how to interact with …

Incentivized

Data Intelligence

At present, we do not use the analytics or data intelligence. I can see how it would be beneficial to a larger organization, or to a larger Development team looking to expand its donor database.

Incentivized

Data Intelligence

Unfortunately, we haven't found much value in the donor insights tools. That problem could due to poor implementation, but knowing a prospects capacity and affinity has not helped us to convince donors to give. One that that has worked for us is knowing the constituent's giving activity among …

Data Intelligence

The reporting in fundraising has made easy to see at a glance.

Data Intelligence

Allows us to see who/where our donors are. Giving trends. Effective appeals.

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Blackbaud Raiser's Edge NXT

N/A

Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

Setup fee required

For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Features

Communications and Marketing

Constituent engagement and marketing features

5.6

Avg 6.6

6.7
Constituent engagement and marketing
(21) Ratings
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
4.6
Social listening
(7) Ratings
The software can track constituents’ mentions of the organization on social media platforms.
5.4
Digital advocacy enablement
(7) Ratings
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

7.1

Avg 6.7

Fundraising and Events

The ability to accept and process donations and manage events

6.3

Avg 6.1

7.7
Online donation options
(20) Ratings
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
7.3
Event registration and ticketing
(21) Ratings
Track ticket purchases for events and connect them to constituent profiles
5.2
Text and phone donations
(5) Ratings
Constituents can donate via text or phone call.
4.7
Volunteer shift management
(4) Ratings
The software allows volunteers to sign up and check in for event shifts.
6.5
Mobile event check-in
(8) Ratings
Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

7.5

Avg 7.0

8.3
Role-based user permissions
(23) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
7.2
Mobile access
(20) Ratings
Users can access the CRM via an app from a mobile phone or tablet.
7.1
Integrations
(20) Ratings
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:

35% growth in number of donors
48% growth in number of gifts
44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

Supported: Donor Information Management
Supported: Reporting and Dashboards
Supported: Open, Cloud Platform
Supported: Data Health Services
Supported: Simple Email Marketing
Supported: Donations, Pledges, and Payments
Supported: Recurring Gifts
Supported: Wealth Analytics
Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.

Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.

Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.

Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.

Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages	English

Blackbaud Raiser's Edge NXT Downloadables

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.3.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews From Top Reviewers

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Review of Blackbaud Raiser's Edge NXT Database View and Web View, 12/2024

Rating: 8 out of 10

Incentivized

January 07, 2025

Christopher Horn

Database Administrator

Lutheran Heritage Foundation (Religious Institutions, 11-50 employees)

Vetted Review

Verified User

2 years of experience

Likelihood to Recommend

Blackbaud Raiser's Edge NXT is good for a medium sized organization who needs a central piece of software for communication and recordkeeping between office staff, executive staff, and fundraising staff. Front-line staff can record their interactions with constituents, which can be used for analysis and marketing by office staff, and in future fundraising efforts. Executive, fundraising, marketing, and accounting staff can have detailed reports on giving relevant to their specific work. And information can be communicated back to front-line staff by other departments and referenced as needed. Little coding ability is needed, security allows for staff to be limited to the features they need, and customizability means that most needs can be accounted for. Larger organizations might consider whether more robust software requiring more training might meet their needs better, and smaller organizations will likely need to look for something in their budget range. Prospective adopters should note that while web view has been out for a while, it has incomplete and limited functionality. Complete functionality only exists in database view, which is old. Database view functionality is being transferred to web view throughout 2025 - consider whether waiting to evaluate the new functionality first is prudent.

Raiser's Edge NXT Upgrades Fundraising

Rating: 8 out of 10

Incentivized

October 31, 2024

John Mohnasky

Assistant Director of Development

Mount Vernon Nazarene University (Higher Education, 501-1000 employees)

Vetted Review

Verified User

3 years of experience

Likelihood to Recommend

Well suited to lead a team of gift officers and track progress through the prospect management cycle. It makes it easy to see where all donors are and project where they should be. It is not well suited for an organization that does a lot of events and charges a registration fee while also recording gifts.

Blackbaud Raiser's Edge NXT at LAJH

Rating: 7 out of 10

Incentivized

December 20, 2024

Tatiana Tuccio

Director, Data Analytics and Fundraising Research

LAJH (Hospital & Health Care, 201-500 employees)

Vetted Review

Verified User

8 years of experience

Likelihood to Recommend

I like the donation pages that are easy to creat and easy to embed in our website or into emails. It is also great for list creation as well as a quick look up of a prospect. I would also say it is great for data health specifically around identifing potential duplicate records as well as making the merge records cpabilities very easy and user friendly.

Front line user review

Rating: 7 out of 10

Incentivized

December 17, 2024

Sara Stroud-Colvin

Senior Director of Development

Southern Illinois University Edwardsville (Higher Education, 1001-5000 employees)

Vetted Review

Verified User

4 years of experience

View profile

Likelihood to Recommend

I think it's robust and powerful but it seems that we struggle to get the outputs we need often. When making a conversion I think you really need to understand what you want in the end, before determining how you import and set up your data. This had been critical for us.

useful albeit cumbersome

Rating: 7 out of 10

Incentivized

October 05, 2024

Aravinda Pillalamarri

Development Coordinator

Association for India's Development (Non-profit Organization Management, 1-10 employees)

Vetted Review

Verified User

3 years of experience

Likelihood to Recommend

We need a system to send emails to our list of donors and it does the job. I haven't tried other systems so I don't actually know if there is a simpler one out there but it feels quite cumbersome.

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