Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.5 out of 100
Top Rated
Blackbaud Raiser's Edge NXT

Overview

Recent Reviews

NXT Has Limited Capabilities

6
February 02, 2022
We use Blackbaud Raiser's Edge NXT and RE to monitor, access, and indicate donors and potential donors in our school community, alumni …
Read full review

From a Blackbaud Raiser's Edge NXT Fan

10
August 17, 2021
[Blackbaud Raiser's Edge NXT] is being used by the University Advancement department to process donations, manage donors, track alumni …
Read full review

Raiser's Edge NXT is a revolution!

10
May 24, 2021
Raiser's Edge was getting a little outdated, however, with the edition of Raiser's Edge NXT, I am blow away. It's a little costly however …
Read full review

Good and getting better.

8
April 19, 2021
NXT is being used primarily by the stewardship office (fundraising), comprising approximately 8 full-time employees. 4-5 use it on a daily …
Read full review

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Blackbaud Raiser's Edge NXT, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…

What is Network for Good?

Network for Good in Washington DC offers their non-profit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It isdesigned to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Enrichment Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Benchmarking in Blackbaud Raiser’s Edge NXT allows you to better understand your fundraising performance by comparing yourself against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight to get you there. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Work Centers allow you to manage your portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of your constituents and drive action. Action-triggering insights reveal areas you should be focusing on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Out of the box dashboards and reports let you know how your organization is performing at all times so you can provide updates and quickly take action. Customize dashboards based on what’s important to you and achieve a clear view of your organization’s performance.Online giving pages.Constituent records are designed to surface everything you would need to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Social sharing tools!Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Raiser’s Edge NXT is the leading cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits and leveraging over 35 years of insight, it brings together people, technology, and processes into one smart, intuitive solution to help y...
 Show More
Ready to see how Raiser’s Edge NXT can impact your organization? Visit https://www.blackbaud.com/files/raisers-edge-experience/index.html
Children's Home + Aid, a leading child and family service agency in Illinois, shares how Raiser's Edge NXT helps staff members save time and become better stewards of their constituents. Hear how this complex and robust organization is applying this innovative, new technology ...
 Show More

Blackbaud Raiser's Edge NXT Downloadables

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

What is Blackbaud Raiser's Edge NXT's best feature?

Reviewers rate In-Person Training highest, with a score of 9.8.

Who uses Blackbaud Raiser's Edge NXT?

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews

(1-25 of 138)
Companies can't remove reviews or game the system. Here's why
Nicole Pelletier Holt, bCRE-Pro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge is probably the most robust constituent management database for medium-sized nonprofits. It is particularly well suited to getting actionable information to users who are not in a DBA role. The webview interface is simple to use and understand, and it integrates with Microsoft Power Platform in ways that can automate some tasks & ensure data integrity.
Michelle (Miki) Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
NXT suits our Advancement Department well with the alum add-on so we can keep classes connected. Our department has two major events each year and we are able to gather and track all information through the database options, although you need the database side for seating options. With the various reports pre-configured and those that you can build with insights, you have information quickly available to answer questions. NXT is not great for our classroom-side of the school but for our department, it is the best product they have utilized to date.
Joan Perry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
RE NXT is suited to organizations that are willing to put the time and effort into training - not just start-up training but ongoing training. While it is more lug-an-play than some other CRMs, you still need to understand how the system works to get your money's worth out of it. If you don't need all the bells and whistles that it has to offer, is a 1-person or very small shop that can afford the training, the maintenance, and support...AND the time to learn...you may find this software frustrating. I have benefited from organizations that have allowed me to take training, attend webinars and develop with the software. Once you make the commitment to the software, you also need to be prepared to look for the right people to keep it up - it is your perpetual employee. Don't think about who you have TODAY to use it - but also what who you will need later and if they are not already versed in RE NXT - will the organization be willing to train them.
Score 9 out of 10
Vetted Review
Verified User
Review Source
NXT is a user-friendly CRM. Our team includes staff of diverse tech abilities, and everyone is able to navigate the product smoothly. I appreciate its ability to generate Lists and integrate with ResearchPoint. I also appreciate its customizable format, where you are able to move tiles around on a record to include the most useful data for your needs at the top of the record. NXT is intuitive and well built. NXT has room to grow, especially related to the Events module and gift entry. You will still need to use the backend (aka RE Hosted) that resembles the old-school RE7. For database managers, having a familiar backend is useful during the transition from RE7 to NXT. We transitioned in 2.
Sunshine Watson, bCRE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Updated 2022: It is great for organizations who have multiple gift officers tracking actions and moves. The events module is improving in web view to the point that it is being utilized for every event by all staff. Web view is great to get new staff off and running as it is fairly intuitive.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I think that's suited to both large and small shops. For our office of 7 people, it's ideal. We get accurate and actionable data in real-time. No more printing of reports that become obsolete an hour after they've been printed.
Score 6 out of 10
Vetted Review
Verified User
Review Source
When using Blackbaud Raiser's Edge NXT for a gift search, it does not always accurately list constituents and has trouble giving the user easy-to-access tools to specific information needed. We often run reports in RE and compare them with NXT reporting in order to provide a more detailed analysis. NXT needs an easier "query" function.
Russel Heskin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As can be expected, [Blackbaud Raiser's Edge NXT] is incredibly easy to learn and use from an end-user perspective; however, some of the more complex features that are typically only relevant to the system administrators require extensive training and time to set up. When it comes time to perform annual tasks, you have forgotten how to do something and have to relearn all over again. [Blackbaud Raiser's Edge NXT], however, is great in that it is so widely used within educational fundraising that new employees are often already trained.
Michelle Hidalgo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is a must especially if you are a major giving fundraiser and always on the road. It's perfect for easily pulling up donor records while traveling and at business meetings or exhibit halls. Alerts are provided on your profile to notify you when it's time to cultivate, reach out to donors. It gives suggested next steps to contact donors. You may assign tasks to other users on the road.
Score 7 out of 10
Vetted Review
Verified User
Review Source
There are not too many options out on the market for a solution like this. Raiser's Edge [NXT] seems to have a lock on this industry and lots of people are locked in to this. The NXT platform is not the same as the database view, which then requires a lot of database editing rather than staying on the online tool. The NXT side should have some upgrades in order to get this up to speed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is well suited for fundraising teams that need to have access to information quickly. It is easy enough to use by front-line fundraiser on the go but also allows for some quick add-in, like through Outlook to quickly add in interactions as actions without having them go through a long process. It is also a good product to pull reports quickly.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I can only truly recommend this to a non-profit that has a larger financial budget. It is not for those that depend on fundraising to make it through. For organizations that can afford it, the system is good.

The largest criticism I have is that they have just tacked on a fee, mid-contract, in order to use their gift processing tools, even if you don't use them. This is a breach of trust in the system, I feel that it's a breach of contract, and many users are way more unhappy than I am. So, hopefully, this is not a common occurrence because for all the good they do, they are no longer the only good system in play any more.
Score 9 out of 10
Vetted Review
Verified User
Review Source
RENXT is especially well-suited to managing fundraising efforts. It helps organizations to identify opportunities by organizing and codifying donor information, then providing excellent reporting and analysis tools (including live dashboards for visualization). This extends to digital marketing tools such as social media interactions and e-newsletters (onboard tools to design both in the software) and a choice of peer-to-peer platforms that can be customized for your needs. In addition, fundraising events are easily planned and executed using the onboard tools, including designing an online registration form, managing RSVP lists, and tracking all related income and expenses.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge is well suited for a robustly-sized advancement shop, particularly those without a database administrator. However, in small shops, NXT may not be necessary as the cost-benefit ratio may not make it worth the institution's funds. The best way to use NXT is for a core group of Gift Officers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is *the* go-to tool when you are attempting to quickly look up information about a single constituent or when you need to enter in additional info or details about an interaction. Everything you need to know can be found on a single page instead of navigating between different tabs. However, it is not capable of the more complicated analysis functions, like queries.
Wendy Abel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is excellent for larger organizations that can have someone dedicated to its daily operation and data entry. Being able to know last gifts and to be able to follow up on previous contacts is very helpful in having a robust donor relations program. This is software that really can help in that area.
January 09, 2020

Great For Prospecting

Score 9 out of 10
Vetted Review
Verified User
Review Source
NXT is very helpful for those that are fundraising and need to take notes or look up a record. It is not helpful for the data/advancement services teams as you are unable to batch gifts, pull mailing lists, create complicated queries/reports. The interface is easy to use so training is quick, where The Raisers Edge Classic Database is a little more complicated and takes longer to train.
Shannon Cleary | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is well suited for limited (or extended) access for your Head of School or Executive Director. This cuts down on a prospector or stewardship coordinator pulling information prior to a donor meeting...as the information is easily accessible and easily navigated.
Lori Riegel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I really enjoy the feature of Raiser's Edge NXT in which it automatically tells me which constituents I should pay close attention to, on initial log-in, if those constituents are in danger of lapsing. This is done automatically, without the need to run a query. This is a nice feature that is built-in.
Lauren Fardella | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
NXT is really best suited for front line fundraisers, not for everyday gift tracking/reporting. I am hoping in the future that NXT will completely replace the database view of Raiser's Edge and will be the perfect fit for all.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our marketing department really enjoys the user-friendly interface and the capability to work in the field. We would recommend this product if you are ready to simplify your database and make everything user-friendly for your fundraisers. The downside is that we are not able to do all of our daily processing through NXT. It would be nice to have everything in one place and not have to work in the database view as well.