Blackbaud Raiser's Edge NXT Reviews & Ratings 2025

Name: Taking Advantage of the Power of Raiser’s Edge NXT
Uploaded: 2016-05-19T18:50:46.000Z
Duration: 2 min 32 s
Description: Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Great option for Advancement Department of private high school!

Rating: 10 out of 10

May 13, 2025

IncentivizedVetted ReviewVerified User

Working in Advancement, I utilize The Raiser's Edge multiple times a day. We are an all-girls private high school so we need to accurately track not only current students and ...

Michelle (Miki) Martin

Employee - Other

Database Specialist

Notre Dame Academy

2 years of experience

Verified on LinkedIn

Solid Donor Database

Rating: 8 out of 10

April 18, 2025

IncentivizedVetted ReviewVerified User

We use it primarily as our donor database and CRM email tool. It helps us track engagements and commitments to and from donors. Like all tools, if you do most of your work on ...

Tyler Zimmer

Executive - Other

Chief Growth and Development Officer

Intermountain Deaconess Children's Services

7 years of experience

Robust reporting and integrations with intuitive user interface.

Rating: 9 out of 10

March 25, 2025

Vetted ReviewVerified User

We use Raiser's Edge as a part of our private fundraising strategy. It is used for recording gifts, stewarding donors, cultivating prospects, reconciling with our finance depa...

Nicole Pelletier Holt, bCRE-Pro

Manager - Other

Development Operations and Analytics Manager

Preble Street

18 years of experience

Blackbaud Raiser's Edge NXT is Powerful and Adaptable

Rating: 8 out of 10

January 31, 2025

IncentivizedVetted ReviewVerified User

We use Raiser's Edge NXT to manage and track individual donors and granting organizations for all our fundraising efforts. We track our grant application process, report on fu...

Beth Halleck

Employee - Other

Database Manager

Girl Scouts River Valleys

8 years of experience

Verified on LinkedIn

Review of Blackbaud Raiser's Edge NXT Database View and Web View, 12/2024

Rating: 8 out of 10

January 7, 2025

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT as a central location for cross-departmental record keeping, reporting, and communication relating to marketing, donations, and donor engage...

Christopher Horn

Administrator - Marketing

Database Administrator

Lutheran Heritage Foundation

2 years of experience

How Blackbaud Raiser's Edge NXT Differs From Its Competitors

Data Intelligence

My current organization utilizes additional sources for analyzing and finding new donors, ResearchPoint and LexisNexis being two. I unfortunately have not had much exposure into how they compile this data or what we track in RENXT to better target donors.

Incentivized

Data Intelligence

We have some predictive analytics models as part of our subscription, which does help narrow prospect lists.

Data Intelligence

Blackbaud Raiser's Edge NXT provides many useful reporting tools for our fundraisers and executive staff. Canned reports provide customizable options for analyzing constituent data from multiple directions, allowing us to see trends, analyze appeal effectiveness, and see where different …

Incentivized

Data Intelligence

We have just begun to use the Prospect Insights but find the tags and metrics to be very useful, and it is easy to review and act on the analysis: add to portfolio, remove from portfolio, review again in 6 months, etc.

Incentivized

Data Intelligence

The largest impact is for the ability to come armed with information prior to an ask. It also helps track our year over year performance and be sure we are tracking to goals when it comes to donor acquisition, cultivation, solicitation, and stewardship. I thoroughly appreciate how many of its data …

Incentivized

Data Intelligence

I personally have not seen data intelligence be integrated with Blackbaud Raiser's Edge NXT however the Data Analytics part in the Reporting/ dashboards module is very helpful. I fuind it to be very insightful for quick data pulls to know where we are year to date, our performance year over year, …

Incentivized

Data Intelligence

My role is in marketing, so my ability to answer this question about the impact of fundraising is limited. But Blackbaud Raiser’s Edge NXT does provide us with wealth screening information and background information on each constituent such as recent gifts or lapsed activity so that fundraisers …

Incentivized

Data Intelligence

It's been a game-changer for our fundraising efforts. The built-in analytics and data intelligence have given us a clearer picture of our donor base and helped us make more informed decisions. Instead of relying on gut feelings or outdated spreadsheets, we now have real-time insights into donor …

Incentivized

Data Intelligence

It allows us to send targeted asks where we can ask for specific amounts from each donor depending on their wealth rating. Moreso, Blackbaud's analytics and data intelligence helps us with our online donations. We can see traffic, number of donations, amount raised, etc. The broad information …

Data Intelligence

We are just beginning to use the analytics and data intelligence tools in Blackbaud Raiser's Edge NXT. We have lacked an effective way to identify new prospects in our donor pool. The tools available in Blackbaud Raiser's Edge NXT will provide a powerful way to identify prospects and opportunities …

Data Intelligence

It's nice that there are pre-set, easy-to-access dashboards that utilize dynamic visualizations. However, as an organization, we would use them more if there were more options for customization and cross-checking. We don't utilize these features as much as we could because there no easy way to …

Data Intelligence

Raiser's Edge NXT just came out with a screening process that tells us who should be on a prospect list, who is on a prospect list and should be giving more, who is on a list that shouldn't be, and who is on a list of someone who is an inactive fundraiser. This has helped us review our lists in …

Incentivized

Data Intelligence

It's allowed us to identify key donors that may have otherwise never bubbled to the surface.

Incentivized

Data Intelligence

We have not not been able to use these effectively.

Incentivized

Data Intelligence

The pre-built analytics have allowed us to segment out priority groups of constituents for wealth screenings, identify "under the radar" prospects with higher giving potential, and help us create more targeted asks for the annual fund, plus other giving priorities. Customizable reports and …

Incentivized

Data Intelligence

We do not use it as much as we probably should. We have found that the user insights for wealth screening and next ask suggestions are average at best. We use reports that we can generate such as easily finding donors who are falling behind on pledge payments, or forecasting what our revenue …

Incentivized

Data Intelligence

We build our own Raiser's Edge reporting and analytics leveraging a Postgres database populated with RE data using RE's "SKY-API" calls. Thus we don't use RE's native reporting and analytics. However, the granularity of data available via the API is fantastic, so our dashboards and analytics based …

Incentivized

Data Intelligence

Analytics has helped in the identification of giving trends and to identify areas of weakness for our development team. I would like to advocate for a better understanding of the dashboard process in NXT and better functionality as the database allows more options. The dashboard is confusing to …

Incentivized

Data Intelligence

We were able to assess the value of in person fundraising events as compared to online campaigns.

Data Intelligence

The Data provided by Blackbaud Raiser's Edge NXT has impacted our fundraising process greatly. The platform has allowed us to be more engaged and better track engagements with our donors. With the events module, we are able to track who comes to our events and donates.

Incentivized

Data Intelligence

The dashboards available in RENXT have been beneficial in giving our organization an easy way to look at and interpret the given data.

Incentivized

Data Intelligence

We are easily able to bring up a list of supporters though lots of different ways such as searching by constituent codes or though bringing up a list of people that have donated in the last year with different fund, appeal or campaign code and with the option of packages it means that a fundraiser …

Incentivized

Data Intelligence

The analytics and data intelligence provided by Blackbaud Raiser's Edge NXT has been very helpful and is allowing us to really track, monitor, and target the donors in our pool who can be supporting us in more meaningful ways and allows our small staff to really manage our time appropriately …

Data Intelligence

Unfortunately, we haven't found much value in the donor insights tools. That problem could due to poor implementation, but knowing a prospects capacity and affinity has not helped us to convince donors to give. One that that has worked for us is knowing the constituent's giving activity among …

Data Intelligence

In my experience, it is the most challenging database I have ever worked with. The fact that webview does not fully translate to a database makes the system worthless to me. In my opinion, stop pushing webview when it is not fully functional and has so many errors that webview creates (such as …

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Blackbaud Raiser's Edge NXT

N/A

Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

Setup fee required

For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Features

Communications and Marketing

Constituent engagement and marketing features

5.5

Avg 6.6

6.7
Constituent engagement and marketing
(30) Ratings
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
4.6
Social listening
(11) Ratings
The software can track constituents’ mentions of the organization on social media platforms.
5.3
Digital advocacy enablement
(12) Ratings
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

Avg 6.6

Fundraising and Events

The ability to accept and process donations and manage events

6.3

Avg 6.1

7.6
Online donation options
(29) Ratings
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
7.1
Event registration and ticketing
(30) Ratings
Track ticket purchases for events and connect them to constituent profiles
5.4
Text and phone donations
(7) Ratings
Constituents can donate via text or phone call.
5.1
Volunteer shift management
(6) Ratings
The software allows volunteers to sign up and check in for event shifts.
6.4
Mobile event check-in
(11) Ratings
Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

7.4

Avg 7.0

8
Role-based user permissions
(32) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
7.2
Mobile access
(28) Ratings
Users can access the CRM via an app from a mobile phone or tablet.
7.1
Integrations
(29) Ratings
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Raiser's Edge NXT ultimately helps customers grow their number of donors, grow, their number of gifts, and grow their total dollars raised.

Blackbaud Raiser's Edge NXT Features

Supported: Donor Information Management
Supported: Reporting and Dashboards
Supported: Open, Cloud Platform
Supported: Data Health Services
Supported: Simple Email Marketing
Supported: Donations, Pledges, and Payments
Supported: Recurring Gifts
Supported: Wealth Analytics
Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of benchmarking in Blackbaud Raiser’s Edge NXT, which helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.

Screenshot of integrated analytics in Raiser’s Edge NXT, which help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.

Screenshot of Work Centers, which enable management of a portfolio with a clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.

Screenshot of an example of the out of the box dashboards and reports that display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages	English

Blackbaud Raiser's Edge NXT Downloadables

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews From Top Reviewers

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Great option for Advancement Department of private high school!

Rating: 10 out of 10

Incentivized

May 13, 2025

Michelle (Miki) Martin

Database Specialist

Notre Dame Academy (Primary/Secondary Education, 51-200 employees)

Vetted Review

Verified User

2 years of experience

Verified on LinkedIn

Online Training

Pretty much every course I have taken through Blackbaud University has been very helpful. I learn not only information on the topic presented but also tips and tricks, either shared by the instructor or other users participating in the course. I always encourage those with whom I speak to take advantage of these courses as they have proven so beneficial to me.

Robust reporting and integrations with intuitive user interface.

Rating: 9 out of 10

March 25, 2025

Nicole Pelletier Holt, bCRE-Pro

Development Operations and Analytics Manager

Preble Street (Non-profit Organization Management, 51-200 employees)

Vetted Review

Verified User

18 years of experience

View profile

Online Training

We have new team members who are using Blackbaud University to get up to speed on how to use NXT overall, and it seems to be working well. I started with Raiser's Edge long before NXT, and online tutorials and have found user groups have been the most helpful for my transition to webview.

Review of Blackbaud Raiser's Edge NXT Database View and Web View, 12/2024

Rating: 8 out of 10

Incentivized

January 07, 2025

Christopher Horn

Database Administrator

Lutheran Heritage Foundation (Religious Institutions, 11-50 employees)

Vetted Review

Verified User

2 years of experience

Online Training

The training for Blackbaud Raiser's Edge NXT when I took it can be broken into three categories: self guided courses, shorter hour long sessions on web view functionality and strategy with an instructor, and longer three hour sessions on database view functionality. Of these, the three hour sessions were the best, and worth the (not small) price tag. Instructors knew the software, group sizes were small, and instruction was detailed even on the most complex parts of the software. The Web View courses were good, and taught the functionality of the software at a medium to high level, but were not up to the same standard: the courses often veered into marketing for add-on functionality, and the instructors often had to be pushed by participant questions into addressing web view's limits and missing functionality and teaching how best to work around it. The self guided classes were a mixed bag: some were ads, others had useful videos showing step by step guides. Other resources are worth mentioning: Blackbaud's Knowledgebank contains a wealth of documentation and guides, and they also have an archive of webinars for DBAs, fundraisers, and marketing, and an active community forum.

Blackbaud Raiser's Edge NXT is Powerful and Adaptable

Rating: 8 out of 10

Incentivized

January 31, 2025

Beth Halleck

Database Manager

Girl Scouts River Valleys (Non-profit Organization Management, 51-200 employees)

Vetted Review

Verified User

8 years of experience

Verified on LinkedIn

Online Training

The training courses are tailored to user types/roles and are a mix of instructor led and self-paced.

Solid Donor Database

Rating: 8 out of 10

Incentivized

April 18, 2025

Tyler Zimmer

Chief Growth and Development Officer

Intermountain Deaconess Children's Services (Mental Health Care, 51-200 employees)

Vetted Review

Verified User

7 years of experience

Online Training

It's extremely self-guided. The knowledgebase is free and accessible, but you pretty much have to stumble into whatever it is you are looking for. Their training curriculums are always expensive and overpriced in my opinion. Training is where Raiser's Edge has the most to improve on. Every time you reach out to a customer support rep too, they try and upsell you on training.

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