Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Customer Verified
Score 7.3 out of 10
Blackbaud Raiser's Edge NXT

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
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Recent Reviews

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How Blackbaud Raiser's Edge NXT Differs From Its Competitors

Data Intelligence

Raiser's Edge allows our organization to pull reports to get a great overall picture of fundraising numbers and demographics throughout the year. It is really easy to build a report that allows tracking for various needs. For example, you can pull annual numbers for monthly givers, events, and …
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Data Intelligence

The data and analytics have really played a critical role in fundraising by giving us a holistic approach to to prospective donors who will make cash donations as well as engage their employees as volunteers. This gives us a sense of those companies with strong corporate social responsibility …
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Data Intelligence

Tags are an especially helpful functional insight. This flags constituents who haven't been contacted in a while, have over due pledges, their birthday is coming up, or is at risk of being lost as a donor. This type of insight provides fundraisers with pointed and actionable steps to take. The …
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Data Intelligence

I believe it has impacted our business because this year we have gone above and beyond what our goal was to raise for our community hospital. All of the improvements to easily access the information of our donors really allows our fundraisers to go out in the community and meet with donors and …
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Data Intelligence

RE could be better at providing wealth screening information on constituents and make recommendations for e gay snd solicitation on a daily basis for each staff person based on assigned prospects.our major gifts and annual giving need to grow and thus level of organization and support would enable …
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Data Intelligence

We appreciate having analytics integrated into our NXT contract, so we get an annual refresh on wealth ratings. Our organization doesn't rely heavily on it, but it is an additional tool for us.
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Data Intelligence

We are able to continuously review our donor database and adjust portfolios as needed. There are also a number of reports to "catch" donors who are lapsing or are in danger of falling out of sight. Through action tracking, fundraisers are able to enter daily activity. This is useful for all …
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Data Intelligence

Blackbaud Raiser's Edge NXT helps to track and maintain relations with those who are currently giving and to steward them toward more fundraising opportunities. Financial ratings allow us to connect with those who have not given. Reminders of those constituents that may become lapsed donors so we …
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Data Intelligence

Honestly, the mapping tool is a favorite. If I know I am going to visit a donor I can easily see who else is in the area for me to stop by. It can also help identify prospects. If I have a major donor in one neighborhood then what other constituents are in that area? And the insights are helpful …
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Data Intelligence

Blackbaud Raiser's Edge NXT is useful for identifying donor prospects and their giving capabilities. Being able to manually make edits when information changes, such as an employer or preferred contact information, is also a useful feature.
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Data Intelligence

I don’t think I have used any analytics features and therefore don’t feel confident that I can give a proper answer. I can say that without this tool I would be flying blindly when planning events. This serves as the foundation for all events I plan from strategy to execution.
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Data Intelligence

One of my coworkers uses ResearchPoint and we've all gone through training and the yearly meetings. It all sounds good but I'm not sure how much we actually use it or how much new information it really gives us that is accurate. Even with all the trainings I am still overwhelmed by it and not that …
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Data Intelligence

Ultimately, the data and database itself is only as clean as the individuals operating it internally at the institution, which drives successful fundraising, However, Blackbaud’s capabilities do provide further insight into our constituents and assist in us more easily keeping data clean …
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Data Intelligence

I find that this insights are not really relevant to my type of work (for instance it tells me donors "without a meeting" but they are not a type of donor that needs a meeting as a competitive research foundation).
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Data Intelligence

During our capital campaign we were able to develop invaluable insight into our donors via analytics and Research Point. We were able to see where our donors were already engaged, what motivated their giving elsewhere and to honor them by making the most appropriate ask. The donor experience was …
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Data Intelligence

NXT helps to categorize donors into giving groups (lapsing, renewed, etc.) that is especially helpful when making decisions around our annual giving calendar and activities.
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Data Intelligence

The Reporting function is a great idea, but too rigid and not customizable enough. We still have to rely on reports pulled from database view (and are purchasing Fundraiser Performance Management.) If Reporting was a little more robust, we could probably avoid that and the fundraisers wouldn't…
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Data Intelligence

We are a small shop (2 people ), so we likely aren't using Blackbaud Raiser's Edge NXT to its full capacity. It certainly is helpful to retrieve info on our donors and be able to track their giving over the years and likewise identify those who have lapsed.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM. Kindful was acquired by Bloomerang in January, 2021. It is now a Bloomerang product.

What is Microsoft for Nonprofit?

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access to Microsoft's…

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It isdesigned to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Enrichment Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT allows you to better understand your fundraising performance by comparing yourself against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight to get you there. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers allow you to manage your portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of your constituents and drive action. Action-triggering insights reveal areas you should be focusing on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports let you know how your organization is performing at all times so you can provide updates and quickly take action. Customize dashboards based on what’s important to you and achieve a clear view of your organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything you would need to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing tools!Screenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Raiser’s Edge NXT is the leading cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits and leveraging over 35 years of insight, it brings together people, technology, and processes into one smart, intuitive solution to help y...
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Ready to see how Raiser’s Edge NXT can impact your organization? Visit https://www.blackbaud.com/files/raisers-edge-experience/index.html
Children's Home + Aid, a leading child and family service agency in Illinois, shares how Raiser's Edge NXT helps staff members save time and become better stewards of their constituents. Hear how this complex and robust organization is applying this innovative, new technology ...
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Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce.com, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Availability and Performance and In-Person Training highest, with a score of 10.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 353)
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Score 8 out of 10
Vetted Review
Verified User
Our organization uses Blackbaud Raisers Edge for our CRM for fundraising, events, action tracking, donor contact, marketing and financials. It is used by Development, Finance, and Program Outreach. It accurately tracks fundraising numbers and constituent interactions so hundreds of employees can be aware of such actions and not "step on each other's toes". Biographical information is easy to enter and update and using Queries and Exports is fairly simple.
Score 9 out of 10
Vetted Review
Verified User
Blackbaud Raiser's Edge helps our organization track incoming donations, pledges, and capture information related to donors and volunteers. We use Raiser's Edge to capture important information such as giving history, relationships, and meeting notes. We have thousands of donors and volunteers with our organization, meaning we have A LOT of data to capture. Raiser's Edge is built to capture this information in an organized and logical manner.
Serena Livingston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Blackbaud to manage our alumni and fundraising database. We use the software for reporting, prospect management, producing appeal lists, processing donations, and capturing donor/alumni information. We have over 100k records.
Score 8 out of 10
Vetted Review
Verified User
We use Raiser's Edge NXT to store all of our constituent and gift data for fundraising at a college. The RE database view allows our research and advancement services teams to view granular data and the NXT web-view is useful for our gift officers to enter contact reports and view an overview of ratings and gift information for their prospects.
Cynthia E. Williams, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use it for donor management to record activity and engagement, to select prospective donors and drive fundraising. I use it to connect and interact with donors and corporate partners. This is my reference when identifying potential and untapped donors to determine their giving capacity. I use the data analytics for recommendations.
Score 10 out of 10
Vetted Review
Verified User
Blackbaud has done an outstanding job simplifying its flagship product, The Raiser's Edge. NXT is intuitive and easy to use, especially after having used the classic program. Like any good CRM it's cloud-based and can be accessed from anywhere and doesn't require installation of additional software or VPN. We use NXT to manage constituent relationships, including their communication preferences, and also use it for Events, gift processing and reporting.
Score 9 out of 10
Vetted Review
Verified User
<ul><li>Regional Development Executive s keep track of prospects and actions</li><li>Emailing donors and employees</li><li>Events</li><li>Donation forms</li><li>Incoming donations</li><li>Reporting</li></ul>Raiser's Edge NXT has helped us in communication better with our donors and employees. It has also helped with mainstreaming our events as it is easier to keep track of participants and sponsors.
Score 8 out of 10
Vetted Review
Verified User
We use NXT to manage our donor database and track gifts we receive, gifts pending, etc. Helps our development officers keep their portfolios efficient and productive. Helps our database manager produce reports showing progress. Helps our gift processing team import gift data
Bailee Copas | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We use Raiser's Edge NXT as a donor management tool within our small foundation. This told helps us track constituent interactions and donations. We have about 3,000 donors.
Score 9 out of 10
Vetted Review
Verified User
I use Blackbaud Raiser's Edge NXT every day to look up my donor's information we have stored on the software. Using NXT allows me access to not only their address, and phone numbers but also to their last pledges and payments along with media that is attached to their account.
January 02, 2023

Cautiously optimistic

Score 9 out of 10
Vetted Review
Verified User
It is our CRM for fundraising. We use it to track gifts, manage donor and prospect engagement, plan engagement based on analytics and develop solicitations in part on history tracked on RE. We need more help in identifying major gift prospects and a better way to track and calendar engagement on best prospects.
Score 6 out of 10
Vetted Review
Verified User
Our organization migrated from the older version of Raiser's Edge to NXT about three years ago and has slowly increased its use. I would say about half of our team uses NXT and the other half prefers to work in the older (database) version. It has a few handy reporting features and is easier to navigate for some of our team as they work with donors to the organization.
Score 9 out of 10
Vetted Review
Verified User
We use Blackbaud Raiser's Edge NXT for all our fundraising work. Tracking donors, logging actions, recording gifts and analyzing our work. Without Blackbaud Raiser's Edge NXT we would not know which donors are active with our organization and how to continue to engage them in the best ways.
Score 7 out of 10
Vetted Review
Verified User
It is used as our system to maintain alumni records. We use the email system to maintain connections with our alumni with monthly newsletters and other announcements. From these emails, we are able to solicit our donors, inform them of alumni activity, and other opportunities that steward them to maintain a relationship with their alma mater.
December 30, 2022

My review

Score 8 out of 10
Vetted Review
Verified User
We use Blackbaud Raiser's Edge NXT for donor and constituent management. We record Actions and pull lists and make notes and conduct research and look for insights. The product gives us access to our database and insights.
Score 8 out of 10
Vetted Review
Verified User
We use Blackbaud Raiser's Edge NXT for the management of donations for our small nonprofit, which is part of a larger university institution. It takes the load off our organization, which only has a small number of employees doing a lot of work.
Score 7 out of 10
Vetted Review
Verified User
We use it to look up donors and prospects and to enter event attendance. We also use it to strategize event locations based on constituent addresses and to pull queries to invite particular audiences to particular events. We use it to pull recent donations in order to create thank you letters to send them and to check the engagement of donors and prospective donors.
Score 9 out of 10
Vetted Review
Verified User
We use Raiser's Edge for tracking donations and for maintaining a database of donors and contacts to receive communications from our organization. We track biographical information in the media and notes tab. We occasionally look to see if someone has read or email communications. We pull lists for mailing and various analytical reports. We use the events module in the database vies to do our seating for events. I pull reports on outstanding pledges for our events. In the past we used the action tab but haven't been doing that lately.
Score 10 out of 10
Vetted Review
Verified User
Our team uses Blackbaud Raiser's Edge NXT as our fundraising solution, including donation tracking, event registration, workflow management, and for data and analytics. The web interface offers us ease of access for basic-level users and the back-end database allows more seasoned team members to customize reporting for organizational needs. Overall, we've been very happy with this product.
Score 7 out of 10
Vetted Review
Verified User
Blackbaud is a great service that addresses database management and prospect research capacity in one. I do like many of the functions they offer, both via their “webview” model and via their “database” model. I utilize Blackbaud primarily to complete queries, exports, prospect lists, and wealth data in my current role. I have also used Blackbaud’s Guided Fundraising software for implementation in our stinger calling room.
Mara Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
FCHFH uses RE NXT to manage donor relations including giving history, volunteer engagement, giving propensity, etc. This product allows us to assess current donor engagement and potential for growth. The work space is used by fundraisers to assess next steps with donors in their portfolio. Reporting allows us to determine the success of current and past fundraising efforts, giving us the ability to excel with future endeavors and leave failures in the past.
Score 9 out of 10
Vetted Review
Verified User
We use Raiser's Edge NXT to track prospect and donor information for our organization - demographics, contact information, giving history, event attendance, actions. It allows us to have one main management system to track important information on prospects and donors. We use this to pull our marketing mail and email lists and is our main record of donations made. It also provides important reporting functionality to help inform our work.
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