Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

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Top Rated
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Score 7.5 out of 100
Top Rated
Blackbaud Raiser's Edge NXT

Overview

Recent Reviews

NXT Has Limited Capabilities

6
February 02, 2022
We use Blackbaud Raiser's Edge NXT and RE to monitor, access, and indicate donors and potential donors in our school community, alumni …
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From a Blackbaud Raiser's Edge NXT Fan

10
August 17, 2021
[Blackbaud Raiser's Edge NXT] is being used by the University Advancement department to process donations, manage donors, track alumni …
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Raiser's Edge NXT is a revolution!

10
May 24, 2021
Raiser's Edge was getting a little outdated, however, with the edition of Raiser's Edge NXT, I am blow away. It's a little costly however …
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Good and getting better.

8
April 19, 2021
NXT is being used primarily by the stewardship office (fundraising), comprising approximately 8 full-time employees. 4-5 use it on a daily …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It isdesigned to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Enrichment Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Benchmarking in Blackbaud Raiser’s Edge NXT allows you to better understand your fundraising performance by comparing yourself against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight to get you there. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Work Centers allow you to manage your portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of your constituents and drive action. Action-triggering insights reveal areas you should be focusing on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Out of the box dashboards and reports let you know how your organization is performing at all times so you can provide updates and quickly take action. Customize dashboards based on what’s important to you and achieve a clear view of your organization’s performance.Online giving pages.Constituent records are designed to surface everything you would need to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Social sharing tools!Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Raiser’s Edge NXT is the leading cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits and leveraging over 35 years of insight, it brings together people, technology, and processes into one smart, intuitive solution to help y...
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Ready to see how Raiser’s Edge NXT can impact your organization? Visit https://www.blackbaud.com/files/raisers-edge-experience/index.html
Children's Home + Aid, a leading child and family service agency in Illinois, shares how Raiser's Edge NXT helps staff members save time and become better stewards of their constituents. Hear how this complex and robust organization is applying this innovative, new technology ...
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Blackbaud Raiser's Edge NXT Downloadables

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

What is Blackbaud Raiser's Edge NXT's best feature?

Reviewers rate In-Person Training highest, with a score of 9.8.

Who uses Blackbaud Raiser's Edge NXT?

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees) and the Non-profit Organization Management industry.

Reviews

(1-25 of 138)
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Keri Eadie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
All fundraising activities are tracked here. We use both the WebView and the database view as the WebView still does not have full functionality.

The WebView is great for our fundraisers. It is easier to look at and more intuitive than the database view. There is some fun functionality like seeing a map where all your constituents (or a certain list of constituents) are. Donations can be taken on the road.

One of the greatest limitations is the lists (known as queries in the database view). If you need a simple list it is great and very easy to generate from various areas (ie who opened an email just click on the number and it will give you the list). If you need a more complicated list it is easier to do in the database view and bring it over to the WebView.

Reporting does not meet our needs yet. We do extensive year over year comparisons and have been using Crystal Reports for this. So the cutting off of Crystal Reports was a big hit with very little notice (I believe it was something like 6 weeks at year end). That was very disappointing.
Nicole Pelletier Holt, bCRE-Pro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Raiser's Edge as a part of our private fundraising strategy. It is used for recording gifts, stewarding donors, cultivating prospects, reconciling with our finance department, and is being used as a project management tool for our grants department. Raiser's Edge is our primary communications tool for reaching out to donors, prospects, and friends.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Used for fundraising record-keeping, merchant account transactions, and e-mail communications. There are several issues that I have with the software. Most of the time there are no easy solutions which are frustrating for the annual price that is charged to the customer to maintain it. Adding matching gifts to a constituent, adding a spouse, finding an organization are all very convoluted just to name a few. The fact you can't copy and paste from most areas, just deleting an e-mail does not clear the area you must delete the row. There is no longer use of the merge wizard. There is also no CLEAR way to avoid duplicate records appearing when doing a query involving e-mails. Having e-mails listed under "Specific phones" when doing a query makes absolutely no sense, it is not a phone number. Why can't the merchant account send out a receipt/thank you for recurring donations.
Michelle (Miki) Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Working in Advancement, I utilize The Raiser's Edge multiple times a day. We are an all-girls private high school so we need to accurately track not only current students and parents but also our alumnae and other donors. The Raiser's Edge allows us to do this easily. We have started tracking events and now have the tribute module, allowing us to more easily capture the honorariums and memorials we receive in our alums' names. Building our donor forms in Online Express gives us the flexibility to capture information while still accepting online donations. The reporting features in NXT are great snapshots for those that need to see quick numbers for various funds, campaigns, or even events. Our Finance people have view access to see these numbers since our systems do not communicate currently. Being able to break down giving by class year is a great bonus, too, for competitions between classes! Having all of these people in one database gives us the ability to handle all the mailings needed for the school.
Joan Perry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud Raiser's Edge NXT in our foundation to manage our constituent database and track fundraising. RE NXT will allow us to expand the number of users that can access information in our system and help our board members, volunteers, and fundraisers (staff and volunteer) have a better understanding of our donors. As a smaller organization, this allows us to expand our solicitor base and yet still maintain control over information and data. RE NXT includes a web review - great for the fundraisers- and the database view - still the key tool for our internal staff. It is a both, not an either/or situation - which is so helpful.
Score 9 out of 10
Vetted Review
Verified User
Review Source
NXT is a user-friendly CRM. Our team includes a staff of diverse tech abilities, and everyone is able to navigate the product smoothly. I appreciate its ability to generate Lists and integrate with ResearchPoint. I also appreciate its customizable format, where you are able to move tiles around on a record to include the most useful data for your needs at the top of the record. NXT is intuitive and well built. NXT has room to grow, especially related to the Events module and gift entry. You will still need to use the backend (aka RE Hosted) that resembles the old-school RE7. For database managers, having a familiar backend is useful during the transition from RE7 to NXT. We transitioned in 2016.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization purchased Raiser's Edge NXT in 2015 and have been very pleased with it. The big plus is how easy it is to use for the non-technical people in our department. With RE NXT they feel empowered to enter their own actions and notes. They also feel comfortable using lists to gather their own information. This has by no means taken away from my job as the database manager. It's my role to think of how we'll use this fantastic new tool. Having RE NXT has made us think about the data we store and how we do fundraising. It's opened up new possibilities for us. I'm also impressed with the way Blackbaud is using the feedback that their clients give them. I'm excited to see where the future is going with RE NXT. Since I first wrote this review the Dashboards and Insight Developer features have been added and I'm really impressed. We stopped using the Dashboard feature in the database view and now use the web - NXT view exclusively for our monthly financial reports. The reports are interactive - you can build lists directly from the results and act more quickly on your data. 2022 update - The Dashboards and Insights are really good. So good that we don't use the canned reports and dashboards in the database view anymore. I am continually thinking of new ways to use them and they have proven to be just what out department needs.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use Blackbaud Raiser's Edge NXT and RE to monitor, access, and indicate donors and potential donors in our school community, alumni community, and other potential supporters. With NXT, we mostly use donor management tools as well as reporting tools. NXT is also a great way to share reports with the board and head of school.
Russel Heskin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
[Blackbaud Raiser's Edge NXT] is being used by the University Advancement department to process donations, manage donors, track alumni engagement, and generally maintain contact with our tens of thousands of constituents. The analytics, wealth screening, and reporting capabilities included with [Blackbaud Raiser's Edge NXT] really take this product to the next level over our previous solution.
Michelle Hidalgo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge was getting a little outdated, however, with the edition of Raiser's Edge NXT, I am blow away. It's a little costly however the return on investment is worth the price. Raiser's Edge NXT is a revolution. I work for the Foundation of American Academy of Pediatric Dentistry and we use this only in the Foundation. We purchased NXT about two years back and we track major giving prospects and daily we are sent updates indicating we need to reach out to a donor and we could send reminders, notes to other users.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We utilized Raiser's Edge [NXT] as our donor management system, collecting information on constituents as well as alumni of all sorts. We used this to manage their engagement as well as use this for future campaigns. We also managed our capital campaigns as well as regular fundraising efforts to help our institutions financial goals.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is primarily used by our Development Department as our CRM. We also use their tie-in product Luminate to provide donation forms, event registrations, and email blasts. The NXT product helps us to efficiently track every donor and volunteer or gift that supports our organization. We are able to pull reports quickly, track our interactions, and workflows.
Score 8 out of 10
Vetted Review
Verified User
Review Source
NXT is being used primarily by the stewardship office (fundraising), comprising approximately 8 full-time employees. 4-5 use it on a daily basis, the rest on a weekly basis at least. Since transferring to RENXT for most day-to-day operations our fundraisers are able to quickly get information about donors. On a productivity note, I'm able to process gifts even when I'm in a doctor's waiting room or off-site very easily.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Raiser's Edge NXT as our donor management tool. Every department uses it at some point in the month, including fundraisers, executives, and financial management. We find it very helpful in donor analysis, gift management, print and electronic communications with donors and prospects, and tracking relationships and workflows. While we do not use it this way, it is also designed to track grants.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is used by the Office of Institutional Advancement to cultivate and solicit prospective donors to the college. Only this department uses Raiser's Edge NXT. It solves the challenges of interactions with various alumni and friend constituents that donate to the college. In theory, this program could be rolled out to other campus partners (career services, athletics, etc).
Score 9 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is being used solely by our Fundraising Department as a database tool to keep track of information about and interactions with our constituents. We pair it with the classic database use because of its mobile-friendly design, which makes it incredibly easy for our fundraisers to access information quickly while on the road.
Wendy Abel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our Development Department uses Raiser's Edge NXT as part of our Donor Relations and Communications. We also use it to track individual donors, corporate donors, and foundations. Raiser's Edge NXT also is used to help with online fundraising activities. I have also used it with our finance department to follow-up with contribution reporting.
January 09, 2020

Great For Prospecting

Score 9 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is used within the fundraising department of our organization. It is most helpful for the fundraisers for the organization. It is helpful with quick record updates and viewing, simple lists and reports. It is web-based so it is accessible from anywhere. It helps those traveling for work.
Lori Riegel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is used by the Development team, which is across the state, but not across the entire organization. It is used for mobile access to the database, when access via desktop is not available, or not as convenient. It also has a few capabilities that the full desktop version does not have.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been using Blackbaud's Raiser's Edge for over 5 years now. We switched over to the Raiser's Edge NXT about 2 years ago. We mostly use this product for our fundraising team. They love how intuitive it is and easy to learn. We have a new Fundraiser director and she can not get over how much she loves NXT. She said it has been the easiest database platform to learn. It really gives us so much freedom to use our database out on the field.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Raiser's Edge NXT is being used by all of our fundraising department, as well as our senior leadership team who have partners they work with. It helps organize our donor info, allowing us to run reports, keep data aligned, schedule tasks, and so much more. Ultimately, it helps us evaluate our data and raise more money for our mission.