Highly Recommend. It's the best product I've used.
My organization is a private high school which operates similarly to a small college. We use RE-NXT for our fundraising efforts. RE-NXT …
Overview
What is Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
Recent Reviews
How Blackbaud Raiser's Edge NXT Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Role-based user permissions (9)8.989%
- Mobile access (9)8.080%
- Reporting and data visualization (9)7.676%
- Wealth screening (8)6.565%
Reviewer Pros & Cons
Associate for Donor Relations
Austin Presbyterian Theological Seminary (Higher Education, 51-200 employees)
Pricing
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What is Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
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- Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- Downloadables
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What is Blackbaud Raiser's Edge NXT?
Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.
Blackbaud states that on average, Raiser's Edge NXT customers experience:
Blackbaud states that on average, Raiser's Edge NXT customers experience:
- 35% growth in number of donors
- 48% growth in number of gifts
- 44% growth in total dollars raised
Blackbaud Raiser's Edge NXT Features
- Supported: Donor Information Management
- Supported: Reporting and Dashboards
- Supported: Open, Cloud Platform
- Supported: Data Health Services
- Supported: Simple Email Marketing
- Supported: Donations, Pledges, and Payments
- Supported: Recurring Gifts
- Supported: Wealth Analytics
- Supported: Crowd-Fundraising Tools
Blackbaud Raiser's Edge NXT Screenshots
Blackbaud Raiser's Edge NXT Videos
Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.
Watch Customer Spotlight: Fidelco Guide Dog Foundation
Watch Customer Spotlight: Ronald McDonald House Charities Bay Area
Blackbaud Raiser's Edge NXT Integrations
Blackbaud Raiser's Edge NXT Competitors
Blackbaud Raiser's Edge NXT Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Languages | English |
Blackbaud Raiser's Edge NXT Downloadables
Frequently Asked Questions
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.
Reviewers rate Role-based user permissions highest, with a score of 8.9.
The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(625)Attribute Ratings
Reviews
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April 16, 2024
Highly Recommend. It's the best product I've used.
- The Work Center for our fundraisers gives a fantastic snapshot of past due actions and overdue pledges. Clicking on the number brings up a detailed list with the ability to add Actions straight from the list.
- NXT's ability to customize dashboards and insights gives me the ability to report on statistics that my team needs. The visuals are compelling and helpful.
- List generation is incredibly easy. The filters are easy to use, and one the list is made, can easily be exported or shared.
- The tribute module is only available in database view.
- I'm not a fan of having to manage table entries in RE-NXT view. It was recently moved over from database view, and finding what I need is difficult.
- The volunteer module needs to be managed in database view. You can't do anything with it starting in RE-NXT.
April 16, 2024
User-friendly software for fundraisers
- User-friendly interface
- Auto-payment for recurring gifts
- Summaries/Lists
- Gift Entry- I absolutely cannot use Blackbaud Raiser's Edge NXT for day-to-day gift entry - that has to be done in RE (database)
- It would be nice to have auto-pay for pledges
- Sometimes lists are difficult to use- it's very linear and/or not all options needed for a robust list are available
- prospect management
- data management
- Dashboards/ data visualizations
- list creation
- receipting of donations
- better report building capabilities
- more customizations
March 06, 2024
Cadillac for fundraising
- Customization of View
- Holds the information we need to see in one place
- Has good options for support
- Additional automization to remove some manual processing
- Extend full functionality across both the database and web views
- Ensure information is the same in both database and web views
February 22, 2024
University alumni and foundation use
- snapshot view of constituent contact info
- snapshot view of constituent giving
- flexibility for each user to format their own view of data
- Not all data points can be filtered on to generate reports
- clean up/removal of old reports is one-off, no global clean up
- duplicate records created - merging and removing too labor intensive
December 30, 2023
Great CRM but not 100% there yet
- They continue to improve the platform
- Customer support is responsive
- Online processing is a fairly smooth process
- Reporting tools are not flexible enough to cover our needs
- The import/update tools do not cover all data points (e.g. fund relationships)
- If there isn't a way to do something in RE, you're forced to come up with your own solution - support does not help in this regard
- Quick lists
- Clean overviews of constituent data
- Fast edits to donor profiles
- Entering and editing information for specific gifts has limited functionality
- Built-in acknowledgement generation (requires a third party plug-in)
- Lists, while helpful, are not as detailed as queries/reports available in Raiser's Edge
December 07, 2023
Raiser's Edge NXT is the only product your Dev Dept needs!
- Allows for editing constituents on the go
- Gift entry and processing
- Gift income reporting
- Reconcilation to Financial Edge
- Not all functions are available in webview yet
- Switching views can be cumbersome at times
- Doesn't allow screen and tile colors to be personalized
- Gift recording, generating thank you letters and receipts
- Recording our interactions with constituents
- Providing insights (which can be customized) into an individual's giving capacity
- Creating donor giving forms online
- The 'back-end" of Blackbaud Raiser's Edge NXT - database view has functions that have not been fully developed yet in my opinion.
- Using Blackbaud Raiser's Edge NXT for gift recording can create duplicate records I've found.
- I've found not all fields in the database view are available in Blackbaud Raiser's Edge NXT
November 20, 2023
New but loving Blackbaud Raiser's Edge NXT
- Modern looking donation forms and event pages
- On-the-go information thanks to the Cloud
- Ease of updating donor information and actions
- Tech issues sometimes take a while to resolve. Usually these are minor glitches that are annoying and do not harm functionality
- It is not as easy to pull a detailed list as it is in the traditional database view of Raiser's Edge
November 01, 2023
Blackbaud Raiser's Edge NXT does the job, usually
- Easy to use
- Easy to learn
- Easy to change the view or look of what you want to see
- Updates are difficult
- The lack of synch with database view
- Reporting and functionality Is a challenge
October 02, 2023
Functional and consistent experience
- Great functionality for user independence
- Great functionality for database management
- Great functionality for running queries within our data
- The network is unreliable and down frequently
September 08, 2023
useful albeit cumbersome
- provides statistics on how many people have opened the email
- editing the email is very cumbersome. I know how to do it but if I have to teach a new person there are too many non intuitive steps
- mails don't get past the spam filter
- adds extra spaces which you have to go back and delete , checking every time
- slow
- if we send from a gmail id the message will not actually go to any recipients with gmail ids, yet their email ids will be listed under recipients. very misleading.
June 05, 2023
The product that does it all!
- Research management
- Communications management
- Report management
- More streamlined reports
- Ability to create workflows easier for groups
April 21, 2023
Best CRM for non-profits, but needs improvements
- Tracking incoming revenue.
- Running financial reports.
- Recording donor interactions
- Tracking marketing efforts
- Exporting large amounts of donor information
- Recording donor attributes and communication preferences
- Steep learning curve for a new user
- Interface is not user friendly
- Queries and Exports are extremely prone to user-error
- Searching for donors by information other than name
March 17, 2023
Raiser's Edge- Would Recommend!
- Capture giving history
- Automate action items for easy tracking
- Managing relationships
- Easier way to pull notes
March 11, 2023
Best Software for Fundraising.
- Gift Processing.
- Relationships
- Alumni data.
- Event management.
March 08, 2023
Thoughts from a new RE NXT user
- Pulling lists with very specific qualifiers
- NXT view is friendly for non-technical users
- Able to create limited reports within NXT
- Too many fields end up in Attributes because there is no other good place for them
- Some attributes do not have the option to export the most recent update to that field
- Complex exports can take way too long or just crash and never finish.
March 06, 2023
External Relations Consultant RE
- Captures donor engagement
- Reports donors gifts
- Identifies donors giving and capacity
- Provides organization contact information
- Linking to other platforms such that communication can be easily prepared
- Capture contact changes in organization
- Tracking the donor gifts and recording to specific program
- Preparing a detailed report of donor gift
March 03, 2023
A fundraising CRM built for fundraisers
- the Workcenter is designed with frontline fundraisers in mind
- Donation forms have QR codes!
- Event management in NXT is better than in the database (or classic) view
- The out-of-box dashboard/reports are helpful and insightful, and push to best practice
- Several modules are still read-only, such as Volunteer Management and Memberships
- Gift Batching in RE NXT is too simplified, users need more cash management control
- Would be nice to be able to search for any kind of record, not just constituents
March 03, 2023
Raisers Edge NXT is Awesome!
- Keep track of actions on prospective donors
- Keep track of participants in events
- Easy to create unique emails to send to donors and employees
- Include county in the address section
January 24, 2023
Raiser's Edge NXT- A Review
- Track gifts by event, campaign, appeal, etc.
- Allows us to easily organize portfolios and track donors
- Is user friendly for our development officers which leads to them utilizing the platform more than before our transition to NXT
- It was a bit of a transition for our development officers - there is a lot NXT can do and getting familiar with all of those functions can take a while
- I prefer working in database view and find it easier to pull reports and make changes to records in that view
- Confusion over the purpose of the list function has tripped us up and we tend to use query and export in database view instead
January 16, 2023
Leaves a lot to be desired. Not user friendly or intuitive! Huge time vampire for small organizations.
- Tracking various donations though funds, appeals and campaigns.
- Automating pledges is not user-friendly - you have to manually run reports and apply donations to pledge payments.
- You still have to use the 1990s-looking backend of the software when using Raiser's Edge NXT.
- Creating and saving letters from the database is not user friendly.
January 03, 2023
Blackbaud Raiser's Edge NXT at your fingertips!
- Store all the donor information.
- Easy log in.
- Clear.
- Stop making changes to the password.
- Remove the security text message.
- Make it faster.
January 02, 2023
Cautiously optimistic
- Tracks history of gifts and makes it easy to see giving over time, also good at organizing and accessing complete constituent information around contact information, displaying gifts with date and designations, restrictions etc..
- NXT provides easy access to analytics and reports to share for specific dates etc. to support decision making and planning
- Display format and organization of analytical information is very intuitive and easy to navigate and helpful in developing reports for presentations.
- Wealth information to identify constituents including donors and prospects regarding their capacity to give is not readily available and should be part of the package.
- Should be able to move information back and forth from other platforms like Imodules.
- Running queries is more complicated than it should be and recommendations vary between RE support staff and website.
- Finding the right RE/NXT Courses to take is very complicated and time consuming to sift through; it’s too difficult to find a RE staff person knowledgeable to make recommendations. I feel I am on my own to find the courses I need and so delay taking class.