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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT


What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Health Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing toolsScreenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect,, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Availability and Performance and In-Person Training highest, with a score of 10.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 355)
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Sharon Sandberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • User-friendly interface
  • Auto-payment for recurring gifts
  • Summaries/Lists
  • Gift Entry- I absolutely cannot use Blackbaud Raiser's Edge NXT for day-to-day gift entry - that has to be done in RE (database)
  • It would be nice to have auto-pay for pledges
  • Sometimes lists are difficult to use- it's very linear and/or not all options needed for a robust list are available
September 08, 2023

useful albeit cumbersome

Score 7 out of 10
Vetted Review
Verified User
  • provides statistics on how many people have opened the email
  • editing the email is very cumbersome. I know how to do it but if I have to teach a new person there are too many non intuitive steps
  • mails don't get past the spam filter
  • adds extra spaces which you have to go back and delete , checking every time
  • slow
  • if we send from a gmail id the message will not actually go to any recipients with gmail ids, yet their email ids will be listed under recipients. very misleading.
Score 8 out of 10
Vetted Review
Verified User
  • Tracking incoming revenue.
  • Running financial reports.
  • Recording donor interactions
  • Tracking marketing efforts
  • Exporting large amounts of donor information
  • Recording donor attributes and communication preferences
  • Steep learning curve for a new user
  • Interface is not user friendly
  • Queries and Exports are extremely prone to user-error
  • Searching for donors by information other than name
Score 8 out of 10
Vetted Review
Verified User
  • Pulling lists with very specific qualifiers
  • NXT view is friendly for non-technical users
  • Able to create limited reports within NXT
  • Too many fields end up in Attributes because there is no other good place for them
  • Some attributes do not have the option to export the most recent update to that field
  • Complex exports can take way too long or just crash and never finish.
Cynthia E. Williams, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Captures donor engagement
  • Reports donors gifts
  • Identifies donors giving and capacity
  • Provides organization contact information
  • Linking to other platforms such that communication can be easily prepared
  • Capture contact changes in organization
  • Tracking the donor gifts and recording to specific program
  • Preparing a detailed report of donor gift
Score 10 out of 10
Vetted Review
Verified User
  • the Workcenter is designed with frontline fundraisers in mind
  • Donation forms have QR codes!
  • Event management in NXT is better than in the database (or classic) view
  • The out-of-box dashboard/reports are helpful and insightful, and push to best practice
  • Several modules are still read-only, such as Volunteer Management and Memberships
  • Gift Batching in RE NXT is too simplified, users need more cash management control
  • Would be nice to be able to search for any kind of record, not just constituents
Score 8 out of 10
Vetted Review
Verified User
  • Track gifts by event, campaign, appeal, etc.
  • Allows us to easily organize portfolios and track donors
  • Is user friendly for our development officers which leads to them utilizing the platform more than before our transition to NXT
  • It was a bit of a transition for our development officers - there is a lot NXT can do and getting familiar with all of those functions can take a while
  • I prefer working in database view and find it easier to pull reports and make changes to records in that view
  • Confusion over the purpose of the list function has tripped us up and we tend to use query and export in database view instead
Bailee Copas | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • Tracking various donations though funds, appeals and campaigns.
  • Automating pledges is not user-friendly - you have to manually run reports and apply donations to pledge payments.
  • You still have to use the 1990s-looking backend of the software when using Raiser's Edge NXT.
  • Creating and saving letters from the database is not user friendly.
January 02, 2023

Cautiously optimistic

Score 9 out of 10
Vetted Review
Verified User
  • Tracks history of gifts and makes it easy to see giving over time, also good at organizing and accessing complete constituent information around contact information, displaying gifts with date and designations, restrictions etc..
  • NXT provides easy access to analytics and reports to share for specific dates etc. to support decision making and planning
  • Display format and organization of analytical information is very intuitive and easy to navigate and helpful in developing reports for presentations.
  • Wealth information to identify constituents including donors and prospects regarding their capacity to give is not readily available and should be part of the package.
  • Should be able to move information back and forth from other platforms like Imodules.
  • Running queries is more complicated than it should be and recommendations vary between RE support staff and website.
  • Finding the right RE/NXT Courses to take is very complicated and time consuming to sift through; it’s too difficult to find a RE staff person knowledgeable to make recommendations. I feel I am on my own to find the courses I need and so delay taking class.
Score 6 out of 10
Vetted Review
Verified User
  • Quicker to look up donor information.
  • Linkable information for easy moving from one constituent to another.
  • I can create quick reports for the team to view with a click.
  • It's missing 85% of the functionality of the database view, which is why I can't really use it as the DBA.
  • There are not enough fields built into Lists or Reporting to make them adequately functional.
  • NXT does not have the Volunteer module.
  • NXT is missing a connector with Luminate, which is Blackbaud's more robust online platform.
Score 9 out of 10
Vetted Review
Verified User
  • Easy login.
  • Easy to attach documents.
  • Ability to edit email series after setting it up without disrupting the whole auto-response series.
  • The list of preferred salutations has the least commonly used ones at the top. Can you reorganize it so the first name is at the top?
December 30, 2022

My review

Score 8 out of 10
Vetted Review
Verified User
  • Identify constituents within a radius.
  • Identify constituents that need attention.
  • Mobile user friendly access.
  • Great customization.
  • Better training. I believe that some educators are excellent others are clueless.
  • More accurate results in help search.
Score 9 out of 10
Vetted Review
Verified User
  • able to quickly look up donors at events from a phone
  • able to arrange panels to see what you need
  • my coworker uses ResearchPoint in conjunction with NXT
  • I hate how you can't press enter to search for a name. If you press enter it takes you to the last record you opened instead of what you were just typing. Pressing enter is a default habit and it's hard to break for using NXT.
  • When my colleagues enter new info or create new records the info does not carry over properly to the database view and it messes up our records and lists. We constantly tell people not to make new records or do big updates in NXT but they do and the address formats are wrong or the emails don't carry over
  • I still almost exclusively use the database view and will until NXT is as good and functional as the database view. Any time we ask a question about NXT RE reps tell us they're working on it or it will be a feature someday. I'm not willing to give up functionality to use "the new thing"
Score 7 out of 10
Vetted Review
Verified User
  • List building, especially with their ability to show prospects on geographic map.
  • Querying within database. Their is a fair amount of customization available, even though the platform itself visually appears slightly dated.
  • Tags, which you can use for a lot of different situations from reminders for gift officers to important notes on constituents records.
  • Customer service could be improved. On many occasions, it has been lack luster at best through years of different representatives.
  • Product roadmap improvements. It seems sometimes products or services are rushed for the sake of being first on the market.
  • More visually improved database format, with more capabilities to easily connect external services.
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