Blackbaud Raiser's Edge NXT Reviews & Ratings 2025

Name: Taking Advantage of the Power of Raiser’s Edge NXT
Uploaded: 2016-05-19T18:50:46.000Z
Duration: 2 min 32 s
Description: Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Solid Donor Database

Rating: 8 out of 10

April 18, 2025

IncentivizedVetted ReviewVerified User

We use it primarily as our donor database and CRM email tool. It helps us track engagements and commitments to and from donors. Like all tools, if you do most of your work on ...

Tyler Zimmer

Executive - Other

Chief Growth and Development Officer

Intermountain Deaconess Children's Services

7 years of experience

Robust reporting and integrations with intuitive user interface.

Rating: 9 out of 10

March 25, 2025

Vetted ReviewVerified User

We use Raiser's Edge as a part of our private fundraising strategy. It is used for recording gifts, stewarding donors, cultivating prospects, reconciling with our finance depa...

Nicole Pelletier Holt, bCRE-Pro

Manager - Other

Development Operations and Analytics Manager

Preble Street

18 years of experience

Blackbaud Raiser's Edge NXT is Powerful and Adaptable

Rating: 8 out of 10

January 31, 2025

IncentivizedVetted ReviewVerified User

We use Raiser's Edge NXT to manage and track individual donors and granting organizations for all our fundraising efforts. We track our grant application process, report on fu...

Beth Halleck

Employee - Other

Database Manager

Girl Scouts River Valleys

8 years of experience

Verified on LinkedIn

Review of Blackbaud Raiser's Edge NXT Database View and Web View, 12/2024

Rating: 8 out of 10

January 7, 2025

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT as a central location for cross-departmental record keeping, reporting, and communication relating to marketing, donations, and donor engage...

Christopher Horn

Administrator - Marketing

Database Administrator

Lutheran Heritage Foundation

2 years of experience

Raiser's Edge NXT Upgrades Fundraising

Rating: 8 out of 10

October 31, 2024

IncentivizedVetted ReviewVerified User

We use Blackbaud Raiser's Edge NXT as our fundraising and alumni database to keep records updated, record donations, send emails, generate mailing lists, host events, and do p...

John Mohnasky

Employee - Other

Assistant Director of Development

Mount Vernon Nazarene University

3 years of experience

How Blackbaud Raiser's Edge NXT Differs From Its Competitors

Data Intelligence

We have some predictive analytics models as part of our subscription, which does help narrow prospect lists.

Data Intelligence

Blackbaud Raiser's Edge NXT provides many useful reporting tools for our fundraisers and executive staff. Canned reports provide customizable options for analyzing constituent data from multiple directions, allowing us to see trends, analyze appeal effectiveness, and see where different …

Incentivized

Data Intelligence

Raiser's Edge NXT just came out with a screening process that tells us who should be on a prospect list, who is on a prospect list and should be giving more, who is on a list that shouldn't be, and who is on a list of someone who is an inactive fundraiser. This has helped us review our lists in …

Incentivized

Data Intelligence

We have just begun to use the Prospect Insights but find the tags and metrics to be very useful, and it is easy to review and act on the analysis: add to portfolio, remove from portfolio, review again in 6 months, etc.

Incentivized

Data Intelligence

The largest impact is for the ability to come armed with information prior to an ask. It also helps track our year over year performance and be sure we are tracking to goals when it comes to donor acquisition, cultivation, solicitation, and stewardship. I thoroughly appreciate how many of its data …

Incentivized

Data Intelligence

I personally have not seen data intelligence be integrated with Blackbaud Raiser's Edge NXT however the Data Analytics part in the Reporting/ dashboards module is very helpful. I fuind it to be very insightful for quick data pulls to know where we are year to date, our performance year over year, …

Incentivized

Data Intelligence

It's allowed us to identify key donors that may have otherwise never bubbled to the surface.

Incentivized

Data Intelligence

My role is in marketing, so my ability to answer this question about the impact of fundraising is limited. But Blackbaud Raiser’s Edge NXT does provide us with wealth screening information and background information on each constituent such as recent gifts or lapsed activity so that fundraisers …

Incentivized

Data Intelligence

The pre-built analytics have allowed us to segment out priority groups of constituents for wealth screenings, identify "under the radar" prospects with higher giving potential, and help us create more targeted asks for the annual fund, plus other giving priorities. Customizable reports and …

Incentivized

Data Intelligence

It's been a game-changer for our fundraising efforts. The built-in analytics and data intelligence have given us a clearer picture of our donor base and helped us make more informed decisions. Instead of relying on gut feelings or outdated spreadsheets, we now have real-time insights into donor …

Incentivized

Data Intelligence

We do not use it as much as we probably should. We have found that the user insights for wealth screening and next ask suggestions are average at best. We use reports that we can generate such as easily finding donors who are falling behind on pledge payments, or forecasting what our revenue …

Incentivized

Data Intelligence

It allows us to send targeted asks where we can ask for specific amounts from each donor depending on their wealth rating. Moreso, Blackbaud's analytics and data intelligence helps us with our online donations. We can see traffic, number of donations, amount raised, etc. The broad information …

Data Intelligence

We are just beginning to use the analytics and data intelligence tools in Blackbaud Raiser's Edge NXT. We have lacked an effective way to identify new prospects in our donor pool. The tools available in Blackbaud Raiser's Edge NXT will provide a powerful way to identify prospects and opportunities …

Data Intelligence

Analytics has helped in the identification of giving trends and to identify areas of weakness for our development team. I would like to advocate for a better understanding of the dashboard process in NXT and better functionality as the database allows more options. The dashboard is confusing to …

Incentivized

Data Intelligence

The analytics and data intelligence provided by Blackbaud Raiser's Edge NXT has been very helpful and is allowing us to really track, monitor, and target the donors in our pool who can be supporting us in more meaningful ways and allows our small staff to really manage our time appropriately …

Data Intelligence

We have not not been able to use these effectively.

Incentivized

Data Intelligence

We build our own Raiser's Edge reporting and analytics leveraging a Postgres database populated with RE data using RE's "SKY-API" calls. Thus we don't use RE's native reporting and analytics. However, the granularity of data available via the API is fantastic, so our dashboards and analytics based …

Incentivized

Data Intelligence

We were able to assess the value of in person fundraising events as compared to online campaigns.

Data Intelligence

The Data provided by Blackbaud Raiser's Edge NXT has impacted our fundraising process greatly. The platform has allowed us to be more engaged and better track engagements with our donors. With the events module, we are able to track who comes to our events and donates.

Incentivized

Data Intelligence

The dashboards available in RENXT have been beneficial in giving our organization an easy way to look at and interpret the given data.

Incentivized

Data Intelligence

At present, we do not use the analytics or data intelligence. I can see how it would be beneficial to a larger organization, or to a larger Development team looking to expand its donor database.

Incentivized

Data Intelligence

We are easily able to bring up a list of supporters though lots of different ways such as searching by constituent codes or though bringing up a list of people that have donated in the last year with different fund, appeal or campaign code and with the option of packages it means that a fundraiser …

Incentivized

Data Intelligence

Unfortunately, we haven't found much value in the donor insights tools. That problem could due to poor implementation, but knowing a prospects capacity and affinity has not helped us to convince donors to give. One that that has worked for us is knowing the constituent's giving activity among …

Data Intelligence

In my experience, it is the most challenging database I have ever worked with. The fact that webview does not fully translate to a database makes the system worthless to me. In my opinion, stop pushing webview when it is not fully functional and has so many errors that webview creates (such as …

Data Intelligence

The insights provided with Blackbaud Raiser's Edge NXT have been guiding our fundraisers with not just who to ask, but when and for how much. Blackbaud Raiser's Edge NXT also looks for NCOA updates and phone/email updates, to make sure our information is the most accurate it can be.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Blackbaud Raiser's Edge NXT

N/A

Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

Setup fee required

For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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What is Microsoft Cloud for Nonprofit (discontinued)?

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Features

Communications and Marketing

Constituent engagement and marketing features

5.9

Avg 6.7

6.8
Constituent engagement and marketing
(28) Ratings
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
5
Social listening
(10) Ratings
The software can track constituents’ mentions of the organization on social media platforms.
5.8
Digital advocacy enablement
(10) Ratings
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

7.1

Avg 6.6

Fundraising and Events

The ability to accept and process donations and manage events

6.4

Avg 6.1

7.7
Online donation options
(27) Ratings
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
7.2
Event registration and ticketing
(28) Ratings
Track ticket purchases for events and connect them to constituent profiles
5.4
Text and phone donations
(7) Ratings
Constituents can donate via text or phone call.
5.1
Volunteer shift management
(6) Ratings
The software allows volunteers to sign up and check in for event shifts.
6.4
Mobile event check-in
(10) Ratings
Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

7.5

Avg 7.0

8.3
Role-based user permissions
(30) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
7.1
Mobile access
(26) Ratings
Users can access the CRM via an app from a mobile phone or tablet.
7.1
Integrations
(27) Ratings
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:

35% growth in number of donors
48% growth in number of gifts
44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

Supported: Donor Information Management
Supported: Reporting and Dashboards
Supported: Open, Cloud Platform
Supported: Data Health Services
Supported: Simple Email Marketing
Supported: Donations, Pledges, and Payments
Supported: Recurring Gifts
Supported: Wealth Analytics
Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.

Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.

Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.

Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.

Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Competitors

Blackbaud Raiser's Edge NXT Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Languages	English

Blackbaud Raiser's Edge NXT Downloadables

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.3.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews From Top Reviewers

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Raiser's Edge NXT is a revolution!

Rating: 10 out of 10

Incentivized

May 24, 2021

Michelle Hidalgo

Development and Marketing Manager

Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric Dentistry (Non-Profit Organization Management, 11-50 employees)

Vetted Review

Verified User

2 years of experience

View profile

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Increased revenue from new donors
Increased revenue from existing donors

We have received a higher amount of donations in the last couple years and increased donor giving for many major giving prospects. Raiser's Edge NXT has made it very user-friendly and efficient for cultivating and sustaining donor contact, interests. We have an annual meeting in a different state every May and we need to be able to easily pull up donor records especially when our Raiser's app isn't working. We could just go to Blackbaud.com and sign in and access records.

Raiser's Edge NXT in the Aloha State

Rating: 9 out of 10

Incentivized

December 17, 2019

Shannon Cleary

Director of Institutional Advancement

Le Jardin Academy (Education Management, 51-200 employees)

Vetted Review

Verified User

1 year of experience

View profile

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Increased revenue from new donors
Increased revenue from existing donors
Reduced IT expenditure due to cloud deployment

We are still relatively new to Raiser's Edge NXT, with our migration from Senior Systems to Raiser's Edge just under a year ago. We hope to fully deploy RE NXT with our director of development, head of school, alumni coordinator and possibly board president after piloting this fall with a select few on the advancement team.

Highly recommend RE NXT - a definite must if you already have RE

Rating: 10 out of 10

December 18, 2018

Angela Stumpo, MPA

Development Associate

Van Andel Institute (Biotechnology, 201-500 employees)

Vetted Review

Verified User

2 years of experience

View profile

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Increased revenue from new donors
Increased revenue from existing donors
Reduced IT expenditure due to cloud deployment
Increased scalability due to cloud deployment

We are definitely more efficient with NXT because our everyday users can easily find the information they need. I also think the tools provided help us to prioritize donor cultivation and see increased revenue as a result. We used to be self-hosted, and going to Blackbaud hosting has been wonderful since we don't have to use our own IT resources for updates.

NXT - Not Perfect, but Excellent Tool

Rating: 9 out of 10

May 30, 2018

Daniel Bayer

Database Manager

Ramaz School (Fund-Raising, 201-500 employees)

Vetted Review

Verified User

3 years of experience

View profile

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Increased revenue from new donors
Increased revenue from existing donors
Other

It took a while, but people did get used to NXT and entering actions and notes in the web view, which improved organizational efficiency and has made reporting a lot easier and more usable. Due to the integrated analytics tools, we were also able to find some lost donors and get them to give, as well as have a better idea of the capacity of current donors to get them to give at a higher level.

NXT versatility in higher education and small development offices

Rating: 9 out of 10

Incentivized

May 29, 2018

Jennifer Askew

Donor Relations and Stewardship Coordinator

College of Coastal Georgia (Higher Education, 201-500 employees)

Vetted Review

Verified User

1 year of experience

View profile

Desired Outcomes using Blackbaud Raiser's Edge NXT

Operational Efficiency
Increased revenue from new donors
Increased revenue from existing donors
Reduced IT expenditure due to cloud deployment

Operational efficiency is increasing. The ease of use for updating information within the NXT platform has been a great time saver for me personally. Increased revenue is one of our goals right now and the ease of entering notes and actions is assisting with field work as we meet with and cultivate new donor relationships. Increased revenue from our existing donors has been improved by being able to share with them live data as appropriate to encourage their understanding of accumulating impact. The efficacy of our stewardship is steadily improving as a result of Raiser’s Edge NXT implementation. It is allowing us to demonstrate return on investment in a more concrete manner to our stakeholders which has a direct impact on revenue.

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