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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

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Recent Reviews

Awesome Product

10 out of 10
May 20, 2024
We use Blackbaud Raiser's Edge NXT to keep track of alum and their donations to our school. I am an admin so I have full access to the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Role-based user permissions (10)
    9.0
    90%
  • Reporting and data visualization (10)
    7.9
    79%
  • Event registration and ticketing (9)
    7.9
    79%
  • Wealth screening (9)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Communications and Marketing

Constituent engagement and marketing features

6.8
Avg 5.3

Reporting and Analytics

Reporting and analytics about constituents and donations

7.4
Avg 6.2

Fundraising and Events

The ability to accept and process donations and manage events

5.2
Avg 4.9

Security and Platform

Features related to security and general platform usage and implementation

7.9
Avg 6.8
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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Health Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing toolsScreenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 9.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(627)

Attribute Ratings

Reviews

(1-25 of 107)
Companies can't remove reviews or game the system. Here's why
Michelle Hidalgo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently am a site admin and we use several Blackbaud products other than Raiser's and NXT. Blackbaud is a go to for any relationship management and solutions tool. I manage our WordPress website which is through Blackbaud along with our donation form through NetCommunity and Blackbaud target analytics tool. It's a little expensive but we have a full and comprehensive package with Blackbaud.
Shannon Cleary | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Le Jardin Academy has benefited greatly from the training package we purchased. While there are quite a few resources available from Blackbaud, training times and chat have been a challenge for us due to the time difference as we are on Hawaii Standard Time.
Angela Stumpo, MPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use many Blackbaud products, and it's nice to be able to go to one place for everything. It's also nice that the products interact with each other, saving even more time. For example, we use Luminate Online which has a connector to automatically download updates into RE. Everything flows together which makes our processes smooth and efficient.
June 02, 2018

A Review of RE NXT

Cameron Dunkin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Financial Edge for our payables, and the two programs speak to each other. This is nice.

For our newsletters and communications we use OLX, which is a fine program. Mainly because it speaks all together. However you have to use RE7 to access it - this could be stepped up so it could function within RE NXT itself.
Daniel Bayer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Blackbaud's web-based support is generally phenomenal, so whenever we do come across a technical issue, it is usually resolved in a timely fashion, and without too much extra work on our part. They also offer great ideas for best practices themselves, as well as a first-class internet community of users that will often have even better/timelier answers than Blackbaud themselves. I have personally learned a lot from other Community members, and feel very appreciated when I am able to give help to others. Blackbaud's many services (especially Target Analytics) have been a huge help in helping us find lost donors and retaining current donors (through their Address, Phone, and Email Finder services, which were included in our NXT package). The fact that everything is integrated makes it a huge improvement over similar outside services, even though the data is sometimes somewhat less accurate than those services.
Hallie Guiseppe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have greatly benefited from the Blackbaud Community. I love that if I have a question I can reach out to other like minded professionals and get answers. Specifically I have joined the Blackbaud Champions group. This is an engaging forum that promotes learning and socialization.
Jennifer Askew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At this particular college Raiser's Edge and NXT have been the only products used on campus. We are benefiting from the increased number of classes and training options especially with the "Best Practices" classes that cut across various industries and focus on real world application. The forums and ideas for non-profits and the routine research published is a great summary of what is happening in the non-profit world and helps us to see where we fit into a changing landscape. We are in the process of implementing a new product that Blackbaud recently acquired, AcademicWorks. This system will address scholarship management and integrate with Raiser’s Edge to provide additional functionality and data integration in the Enrollment Management, Finanical Aid and Business areas as well as providing a format for reporting on scholarships and endowments directly back to donors. Increased communication and access to relevant information across multiple departments is already having a positive effect on inter-departmental relationships. The more comprehensive solutions Blackbaud launches, the more integration and understanding we can achieve on our campus.
May 29, 2018

NXT Review for RRH

Stephanie Dailey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently we are benefiting from NXT with our streamlined approach to donors and the donor pipeline. We are currently switching from net community to Online Express. We are looking at what new technologies can get us closer to our future campaign goals.
David Alderfer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At the same time that we adopted NXT, we fully committed to On-line Express. This product allows for email distribution as well as transactions with credit cards including for events. We also have added Research Point. The advantage with both products being the ability to integrate with the RE database.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Some of other solutions that Blackbaud offers are being used by our executive director. He has shared how he was able to find a lost address or a potential donor, too.
We also use Financial Edge and we're very pleased with it's abilities.
May 23, 2018

Great Tool

Susan Hammersmith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The analytic tools in NXT have been extremely helpful. Unfortunately, I inherited a database that had been inadequately populated, so much of the information is not necessarily adequate in determining wealth of the constituents in our database.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud support and various knowledge bases always mirror the latest thinking in the non-profit arena and keep users abreast of the ever-changing fundraising market in this digital age where face-to-face contact becomes more elusive and new methodologies for raising funds need to be employed.
May 22, 2018

Raiser's Edge NXT

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We also use Online Express and that has been great. We have not run into any issues with online donations coming over seamlessly into Raiser's Edge and having that seamless transition has been a big help to us and has allowed us to process online donations in a much more timely fashion than we were before.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization has most recently benefited from Blackbaud's 'Success Services' system, in which an expert in the field will work with your organization on a personal level to evaluate your revenue and expenses in order to maximize profits. The professionals are courteous and knowledgeable in their fields of expertise and have always been able to answer our questions regarding best practices. The work that they do with other non-profit organizations is invaluable when we have the ability to access this wealth of experience from one person.
Damian Lenshek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Besides NXT, we have a couple of RE classic licenses, Online Express, Financial Edge and Education Edge. We're recently outgrown Financial Edge and will be transitioning away from that, but until recently, the integration with FE has been appreciated, and has made end of month reporting fairly simple. Online Express has been a huge asset for us, allowing us to manage email communications within the RE environment, and enabling easy online event and donation management. Because of the simplicity, there are some limitations in Online Express that we find annoying - formatting of emails and forms we hope will be improved in the future. We have been disappointed with Education Edge - as a graduate school, its tools are not very useful, and we end up not benefiting too much from the integration of RE and EE. As a result, I expect we will transition away from EE in the near term. We do benefit a great deal from the online forums and information provided by Blackbaud.
February 20, 2018

Raiser's Edge NXT Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been users of Academic Works for four years and when Blackbaud merged with AW last year, that spurred the conversion to RE NXT. I think this will benefit the organization due to the continuity among Blackbaud products, customer service, and integration with each other.
Daniella Dowiak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud's communities are very helpful to get tips and tricks from other non profit professionals who actually use the software. BB staff are very knowledgeable and helpful as well, but being able to communicate with people who actually use the software in a similar capacity as you do is very helpful.
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