Blackbaud Tuition Management

Blackbaud Tuition Management
Formerly Smart Tuition

Score 5.3 out of 10
Blackbaud Tuition Management

Overview

What is Blackbaud Tuition Management?

Blackbaud Tuition Management (formerly Smart Tuition) is a tuition management application providing student parents with online account access, online payment processing, a mobile app, and other features.
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Recent Reviews

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Product Details

What is Blackbaud Tuition Management?

Blackbaud’s solution for tuition management includes dedicated support and professional late payment follow-up at no extra cost to the organization. It helps create an exceptional user experience, while ensuring that users have the resources needed for effective, sustainable operations.

The vendor's value proposition for Blackbaud’s solution for tuition management:

  • Work more efficiently with automated processes and a dedicated customer service team
  • Gain the confidence of payers with a secure solution
  • Provide an exceptional experience with simple, mobile friendly payments

Provide an exceptional experience with online account review and payment submission on a laptop, tablet, or phone.
  • Provide itemized fees for tuition and other optional expenses
  • Enjoy dedicated support services and a help center for payers
  • Offer flexible payment plan options—pay in full, by semester, monthly, or using a custom plan
  • Accept various payment methods, including credit card (online or by phone), check or money order by mail, automatic debit, cash payments at over 15,000 retail locations and at school (if permitted), VISA Checkout® virtual wallet, and Flywire® for international payments

Blackbaud Tuition Management Competitors

Blackbaud Tuition Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (5)

Reviews

(1-1 of 1)
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Kim Norbeck | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Smart Tuition is used by my children's high school to manage tuition payments and financial aid applications. It addresses the business challenge of providing parents and school staff a way to manage charges, payments, and communication.
  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
  • I have been happy with Smart Tuition and have not had any issues.
Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.
  • Excellent tracking of accounts for the school
  • Customer service interacts with the parents' questions
  • One system for the school staff to manage
I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
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