

Overview
What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
Cylance: Great Endpoint Protection
A Great Anti-Virus Program
Cylance Virus Protection Review
CylancePROTECT | Genius
Cylance vs the wild, wild internet
Artificial Intelligence AV that PREVENTS Ransomware!
Antivirus made easy that WORKS
Cylance AI EndPoint Protection can drive your security strategy.
Cylance using AI to protect the enterprise
Stay protected with Cylance!
Don't lose sleep over Virus Protection.
The defender of our computers
Cylance review
Cylance - Behind the magic
Popular Features
- Malware Detection (5)9.999%
- Endpoint Detection and Response (EDR) (5)9.999%
- Anti-Exploit Technology (5)8.989%
- Centralized Management (5)8.989%
Video Reviews
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Pricing
What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Features
Endpoint Security
Endpoint security software protects enterprise connected devices from malware and cyber attacks.
- 8.9Anti-Exploit Technology(5) Ratings
In-memory and application layer attack blocking (e.g. ransomeware)
- 9.9Endpoint Detection and Response (EDR)(5) Ratings
Continuous monitoring and response to advanced internet threats by endpoint agents.
- 8.9Centralized Management(5) Ratings
Centralized management supporting multi-factor authentication, customized views, and role-based access control.
- 6.3Hybrid Deployment Support(3) Ratings
Administrators should be able to choose endpoint security on-premise, cloud, or hybrid.
- 9.9Infection Remediation(4) Ratings
Capability to quarantine infected endpoint and terminate malicious processes.
- 8.6Vulnerability Management(3) Ratings
Vulnerability prioritization for fixes.
- 9.9Malware Detection(5) Ratings
Detection and blocking of zero-day file and fileless malware.
Product Details
- About
- Tech Details
- FAQs
What is BlackBerry Protect (CylancePROTECT)?
BlackBerry Protect (CylancePROTECT) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(60)Attribute Ratings
Reviews
(1-16 of 16)Cyclance just works
- It not only stops executables from running, it blocks them from unzipping
- It is more than signature based protection, it is full EDR
- It has a great console with granular inventory and endpoint control
- It would be nice if it knew more user information
- Would be nice if reporting was fully automated
Cylance: Great Endpoint Protection
- Behavior analysis
- Integration with SIEM
- Chaotic upgrades
- Time consuming exception management
A Great Anti-Virus Program
- Easy installation
- Lightweight
- Auto updates
- Can be hard to setup.
- Blocks a lot of stuff out of the box that are used daily in companies.
- Hard to resolve issues sometimes.
Cylance Virus Protection Review
- Works well with newer virus threats
- Good updates for definition profiles
- Reliable updates and implementation of newer revisions
- Has minor issues with some windows processes.
- Have to Black-list some application processes.
- Has caused issues by preventing some applications to work correctly.
CylancePROTECT | Genius
- Reduces management stress due to higher levels of security assurance.
- Reduces administrative time spent on console review and remediation.
- Low resource utilisation, CPU, Ram, Disk.
- Would like to see more granular control of USB.
- More descriptive intel/info for alerts, eg: reasons why behind the algorithm.
Cylance vs the wild, wild internet
- Easily managed from the cloud portal.
- Doesn't require a connection to the cloud to be totally effective against threats.
- Very easy to deploy in a domain environment.
- Very easy to administer.
- Notification when or if a threat is detected.
- The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
- Very easy to track what your top threats have been and mitigate them.
- The dashboard is very clean, almost too clean. Could use some additional information made available.
- Client over the past few years is getting fat.
- Better logging and explanation of threats is needed.
Artificial Intelligence AV that PREVENTS Ransomware!
- Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
- The Cylance client is very light-weight and is not as resource hungry.
- The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
- Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
- Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
- Quicker Mac Support and version update when the latest OS for Mac is released
- Mac support for new features that are released at a faster pace.
Antivirus made easy that WORKS
CylancePROTECT impressed us both in its small footprint, very low resource utilization, and the fact that it is a machine-learning solution, not reliant upon frequent signature updates as other solutions are. We handle a routine update of the version of software roughly every quarter, and the rollout upgrade is handled directly and easily through the CylancePROTECT management portal.
- Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
- User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
- Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
- It's a struggle to find negative things to find - but as with any product, cost is a concern. CylancePROTECT is a bit more expensive than some of the other solutions out there, which can be a tall hurdle to get by.
- Easier subscription to news and support topics - it would be helpful if Cylance auto-added any users with accounts to the management portal to be automatically subscribed to updates and support notifications - rather than us needing to hunt and subscribe to forum posts and constantly updated knowledge-base articles.
- It's a very simple install.
- The admin console is easy to use.
- It's lightweight on the endpoint side.
- The support site needs some more technical notes on how-tos.
- Sometimes with the alert emails we get, we are not sure if it's a legit alert, as what it cited as an issue is hard to understand. It lists a GUID of something and not an actual file.
- If something is quarantined, the end user doesn't know when that happened. Only an admin is able to tell that.
Cylance using AI to protect the enterprise
- Low CPU consumption usage on client hardware
- No need to ensure definition files need to be updated
- Provides security against zero data attacks with its predictive algorithm
- Wider support for all Linux OS variants
Stay protected with Cylance!
- Cylance works well for blocking spam and viruses
- Easy support from Cylance. Just sign on and submit a support ticket.
- Easy renewal process with upgrades and support.
- Since I've had Cylance installed on my computer, I've had zero issues with malware/viruses.
- Cylance protects my company from future potential threats that haven't even happened yet.
- Cylance uses Predictive Advantage to prevent threats and keeps us safe.
Don't lose sleep over Virus Protection.
- CylancePROTECT does not require constant signature file updates or connectivity to the corporate network or internet based update servers to remain effective. It utilizies a much smarter algorithm to detect common behaviors that malicious software uses.
- CylancePROTECT is managed through the cloud, so does not require an on-premise management server that the agents need to remain connected to for the protection to be effective.
- CylancePROTECT uses much less computing resources while operating on our end user devices and virtual servers, preserving these resources for business related purposes.
- It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
- Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
The defender of our computers
- Can detect zero-day threats
- Takes very minimal processing power and memory
- Maintenance free
- A bit pricey
- Can stop some dev tools from working (but can tweak it so it doesn't)
Because Cylance is based on an algorithm it can protect from zero-day unknown attacks like ransomware. Any business should be taking precautions never run into a situation where they may be able to get hacked by ransomware.
Cylance review
- Identify threats on files
- Scan for files and analyze for threats
- Alerts and reporting
- Central management server
Cylance - Behind the magic
- Ease of deployment.
- Ease of administration.
- Very low false positive detection while finding things that other AV vendors would miss.
- The cloud interface leaves some to be desired but Cylance has continuously improved this as well.
- Compatibility with existing security products may hinder full utilization.
- Over saturation of advertisement may lead to increased skepticism.
Great Host Protection!
- Catches malware that otherwise slipped through our firewall.
- Stops scripts from running on a user's computer.
- Quarantines files quickly.
- When a user has a file quarantined, it would be nice to see an email sent to our group so we could investigate it more. This issue could just be a setting preference that our team has not set up yet.