BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Overview
Recent Reviews
Popular Features
View all 7 featuresMalware Detection (5)
9.8
98%
Endpoint Detection and Response (EDR) (5)
9.7
97%
Anti-Exploit Technology (5)
8.8
88%
Centralized Management (5)
8.8
88%
Video Reviews
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Pricing
View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
Features Scorecard
Endpoint Security
8.8
88%
Product Details
What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
BlackBerry Protect (CylancePROTECT) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Frequently Asked Questions
What is BlackBerry Protect (CylancePROTECT)?
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
What is BlackBerry Protect (CylancePROTECT)'s best feature?
Reviewers rate Infection Remediation and Malware Detection highest, with a score of 9.8.
Who uses BlackBerry Protect (CylancePROTECT)?
The most common users of BlackBerry Protect (CylancePROTECT) are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
Reviews and Ratings
(52)
Reviews
(1-16 of 16)- Popular Filters
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December 15, 2020
Cyclance just works
[BlackBerry Protect (CylancePROTECT)] is used by one of our 3 Business Units and any new endpoints deployed by us to two other Business Units. Basically it is our AV and Endpoint protection for about 250 PCs. We also used it on servers which totals about 25 units in 2 datacenters. I love [BlackBerry Protect], it is like a good Mobster...shoot first, ask questions later. I would rather have a false positive than a false negative.
- It not only stops executables from running, it blocks them from unzipping
- It is more than signature based protection, it is full EDR
- It has a great console with granular inventory and endpoint control
- It would be nice if it knew more user information
- Would be nice if reporting was fully automated
January 25, 2020
Cylance: Great Endpoint Protection
Endpoint protection for windows-based computers. Feeds to SIEM for correlation of events to other security intelligence and threat detection.
- Behavior analysis
- Integration with SIEM
- Chaotic upgrades
- Time consuming exception management
November 19, 2019
A Great Anti-Virus Program
We have been using CylancePROTECT for 3 years now and it has met all of our expectations. The client is light-weight and doesn't use a lot of system resources in order to keep the computer safe. We have it deployed across the whole organization and it has been great. We haven't had one instance of ransomware since installing it on our system where we had one or two isolated events in the past.
- Easy installation
- Lightweight
- Auto updates
- Can be hard to setup.
- Blocks a lot of stuff out of the box that are used daily in companies.
- Hard to resolve issues sometimes.
September 19, 2019
Cylance Virus Protection Review
Cylance is used to protect our computing and network environment and provides virus protection for our users.
- Works well with newer virus threats
- Good updates for definition profiles
- Reliable updates and implementation of newer revisions
- Has minor issues with some windows processes.
- Have to Black-list some application processes.
- Has caused issues by preventing some applications to work correctly.
August 30, 2019
CylancePROTECT | Genius
We use CylancePROTECT on 2,500 endpoints as a replacement for traditional anti-virus. This product proficiently addresses the limitations of traditional signature-based AV. We implemented this before WannaCry hit and proud to say it has been doing a sterling job for over 2 years now.
- Reduces management stress due to higher levels of security assurance.
- Reduces administrative time spent on console review and remediation.
- Low resource utilisation, CPU, Ram, Disk.
- Would like to see more granular control of USB.
- More descriptive intel/info for alerts, eg: reasons why behind the algorithm.
April 18, 2019
Cylance vs the wild, wild internet
Is being used across our entire organization in place of traditional AV solutions. Powered by an internal AI, no cloud connection is required for it to defeat known and even unknown variants of bugs, viruses, and malware running in the wild today.
- Easily managed from the cloud portal.
- Doesn't require a connection to the cloud to be totally effective against threats.
- Very easy to deploy in a domain environment.
- Very easy to administer.
- Notification when or if a threat is detected.
- The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
- Very easy to track what your top threats have been and mitigate them.
- The dashboard is very clean, almost too clean. Could use some additional information made available.
- Client over the past few years is getting fat.
- Better logging and explanation of threats is needed.
December 20, 2018
Artificial Intelligence AV that PREVENTS Ransomware!
Since the Ransomeware scares back in 2016, many companies have been on the edge in trying to figure out what the best solution is to mitigate and prevent any future attacks regarding Ransomware. Signature-based solutions are a thing of the past, and now companies are turning towards AI and math models to prevent 0-Day attacks. Cylance has you covered in all of these areas! Ever since we purchased the product over three years ago, we have yet to have one computer infected with any type of virus, Ransomware, Malware, etc. That point alone is all I need!
- Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
- The Cylance client is very light-weight and is not as resource hungry.
- The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
- Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
- Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
- Quicker Mac Support and version update when the latest OS for Mac is released
- Mac support for new features that are released at a faster pace.
September 07, 2018
Antivirus made easy that WORKS
CylancePROTECT was brought in after our struggles with the resource-intensive Symantec offerings, and needing something more robust than the Microsoft Defender solution in Windows 10 for our machines. After demoing multiple vendors, we chose CylancePROTECT and have it rolled out to the entire organization of over 150 machines.
CylancePROTECT impressed us both in its small footprint, very low resource utilization, and the fact that it is a machine-learning solution, not reliant upon frequent signature updates as other solutions are. We handle a routine update of the version of software roughly every quarter, and the rollout upgrade is handled directly and easily through the CylancePROTECT management portal.
CylancePROTECT impressed us both in its small footprint, very low resource utilization, and the fact that it is a machine-learning solution, not reliant upon frequent signature updates as other solutions are. We handle a routine update of the version of software roughly every quarter, and the rollout upgrade is handled directly and easily through the CylancePROTECT management portal.
- Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
- User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
- Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
- It's a struggle to find negative things to find - but as with any product, cost is a concern. CylancePROTECT is a bit more expensive than some of the other solutions out there, which can be a tall hurdle to get by.
- Easier subscription to news and support topics - it would be helpful if Cylance auto-added any users with accounts to the management portal to be automatically subscribed to updates and support notifications - rather than us needing to hunt and subscribe to forum posts and constantly updated knowledge-base articles.
It's our endpoint protection for all servers and desktops.
- It's a very simple install.
- The admin console is easy to use.
- It's lightweight on the endpoint side.
- The support site needs some more technical notes on how-tos.
- Sometimes with the alert emails we get, we are not sure if it's a legit alert, as what it cited as an issue is hard to understand. It lists a GUID of something and not an actual file.
- If something is quarantined, the end user doesn't know when that happened. Only an admin is able to tell that.
May 31, 2018
Cylance using AI to protect the enterprise
CylancePROTECT is being used by the whole organization across both Windows & Mac operating systems for client and server infrastructure. The solution allows us to maintain our security posture without the need to run background scans or update definition files whilst benefiting from Cylance's predictive algorithm detecting as yet unseen threats.
- Low CPU consumption usage on client hardware
- No need to ensure definition files need to be updated
- Provides security against zero data attacks with its predictive algorithm
- Wider support for all Linux OS variants
May 29, 2018
Stay protected with Cylance!
Cylance is on my work computer for protection. We've used it for about 6 months now and it seems to work flawlessly. We haven't experienced any malware, popups, spam, etc. I feel very safe using my work computer knowing we have such great protection as Cylance.
- Cylance works well for blocking spam and viruses
- Easy support from Cylance. Just sign on and submit a support ticket.
- Easy renewal process with upgrades and support.
- Since I've had Cylance installed on my computer, I've had zero issues with malware/viruses.
- Cylance protects my company from future potential threats that haven't even happened yet.
- Cylance uses Predictive Advantage to prevent threats and keeps us safe.
May 21, 2018
Don't lose sleep over Virus Protection.
CylancePROTECT is used across all Windows servers and devices. We have it protecting our entire platform against the execution of malicious payloads that have circumvented our other layers of protection.
- CylancePROTECT does not require constant signature file updates or connectivity to the corporate network or internet based update servers to remain effective. It utilizies a much smarter algorithm to detect common behaviors that malicious software uses.
- CylancePROTECT is managed through the cloud, so does not require an on-premise management server that the agents need to remain connected to for the protection to be effective.
- CylancePROTECT uses much less computing resources while operating on our end user devices and virtual servers, preserving these resources for business related purposes.
- It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
- Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
February 02, 2018
The defender of our computers
Cylance is being used across our whole organization. It is an anti-virus program to protect our computers. I really like how lightweight it runs on the computers and is basically maintenance free as it doesn't have to constantly update to new certificates and doesn't always need to do full system scans. Cylance is next gen as it runs everything through its algorithm to tell if it is malicious or not. It first runs a scan on the whole device and then from then it scans every file it comes in contact with, therefore it never needs time to run a whole scan like other antivirus programs do.
- Can detect zero-day threats
- Takes very minimal processing power and memory
- Maintenance free
- A bit pricey
- Can stop some dev tools from working (but can tweak it so it doesn't)
January 18, 2018
Cylance review
Cylance is being used across all our Windows servers and desktops and also Mac OS. I deployed Cylance in my previous 2 companies. It was a great solution and has the same capabilities as on-prem virus scanners without the definition downloads. After the initial scan and policy configuration, the day to day management was minimal.
- Identify threats on files
- Scan for files and analyze for threats
- Alerts and reporting
- Central management server
April 04, 2017
Cylance - Behind the magic
Cylance bridges the gap between traditional anti-virus solutions that often fall short when faced with our hyper-changing threat landscape. Leveraging machine learning and artificial intelligence, Cylance appears to be able to make decisions on the fly regarding the trustworthiness of a running application. While old staples like McAfee and Symantec will always remain, newcomers like Cylance continue to force businesses into rethinking strategy which ultimately leads to growth.
- Ease of deployment.
- Ease of administration.
- Very low false positive detection while finding things that other AV vendors would miss.
- The cloud interface leaves some to be desired but Cylance has continuously improved this as well.
- Compatibility with existing security products may hinder full utilization.
- Over saturation of advertisement may lead to increased skepticism.
April 04, 2017
Great Host Protection!
Cylance is being used as our host-based protection. In case our firewalls let malware slip by, we always have Cylance as our last method of protection. Cylance is currently being used throughout our whole company.
- Catches malware that otherwise slipped through our firewall.
- Stops scripts from running on a user's computer.
- Quarantines files quickly.
- When a user has a file quarantined, it would be nice to see an email sent to our group so we could investigate it more. This issue could just be a setting preference that our team has not set up yet.