Name: BlackBerry UEM
Rating: 9.8 (22 reviews)
Author: BlackBerry

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Product Analytics

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Electronic Signature

Enterprise Generative AI

Internal Communications

Policy Management

Whistleblowing

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Cloud Cost Management

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Cybersecurity Consulting

Email Verification

Enterprise Service Bus

Fraud Detection

Function as a Service (FaaS)

IP Address Management (IPAM)

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Machine Identity Management

Network Performance Monitoring

Network Simulation

Open-Source Database

Release Management

Scale-Out Storage

Session Border Controllers

Software Composition Analysis (SCA)

Website Hosting

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Competitive Intelligence

Content Management

Customer Journey Analytics

Email Marketing

Email Testing

Gamification

Marketing Automation

Product Sampling

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Lead Management

Sales

Architecture

Medical Billing

Veterinary

Vertical-Specific

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Users have made several recommendations based on their experiences with the Blackberry UEM. Here are the three most common recommendations:

1. It is important to have the correct access permissions when using UEM and to familiarize oneself with all the errors. Users emphasize the need to understand and configure the access permissions properly in order to ensure a smooth experience while using the product.

2. Instead of Blackberry devices, many users recommend using Samsung or iPhones due to their better performance and market presence. These users highlight that Blackberry devices may lag behind in terms of technological advancements and suggest opting for other brands for a more up-to-date experience.

3. For secure configuration on Android devices, users highly recommend Blackberry UEM. They perceive it as reliable and effective in providing secure mobile device management (MDM) solutions, particularly on Android platforms.

These recommendations provide valuable insights from users who have used the product and help potential users make informed decisions about their choice of mobile device management solutions.

Slow and Unresponsive Navigation: Some users have experienced slow or stalled navigation between functions in the Blackberry Unified Endpoint Management suite. This issue can be frustrating and time-consuming, affecting overall efficiency.

Limited Notification Details: Several reviewers have mentioned that the app does not provide detailed notifications for new emails and meetings. It is unclear whether this limitation is implemented by their company or if it is a restriction of the service itself.

Complex Implementation/Upgrade Process: Users have found the software relatively difficult to implement or upgrade, suggesting the need for a useful quick-start guide or dedicated support personnel. Additionally, there are minor quirks with some integrated apps that require support involvement to resolve.

Useful and secure platform: Users have found Blackberry UEM to be a useful and secure platform for accessing internal apps. Many reviewers appreciate its ability to keep their work safe and secure.

Convenient access to various apps: Users like the convenience of being able to connect with various apps, such as chat, WebEx, and work internet, all within Blackberry UEM. This feature allows users to easily access different applications in one place.

Simple user interface: The user interface of Blackberry UEM is simple and easy to navigate, making it easy for users to access email, calendar, tasks, and chat. Reviewers appreciate the simplicity of the layout which is compatible with users at all levels of experience.

BlackBerry Unified Endpoint Management - UEM has received positive feedback from users, reviewers, and customers for its ability to secure and extend data life cycle management to end-user devices, including mobile and user-owned devices. Users have praised UEM for its seamless activation of client software and device management capabilities over the air. They have also emphasized the critical importance of accessing email and calendar while away from the office, and they appreciate the security features provided by BlackBerry UEM. Reviewers have highlighted the convenience of being able to email and chat outside the office through their phones, while customers have found UEM useful for checking their calendars and emails while away from their desks.

UEM has been commended for its ability to provide better monitoring of security, especially when dealing with sensitive client data. Customers have mentioned that their company switched from work BlackBerry phones to Samsung devices, and all Samsung devices were installed with BlackBerry UEM to ensure secure configuration of work content. Users have valued the mobile connectivity to workplace platforms and databases provided by UEM via VPN. Reviewers have noted that UEM provides constant connectivity, allowing them to stay tied in to work at all times and respond to email questions from their phones without missing out on critical email threads and discussions.

UEM's ability to manage a multi-vendor fleet of devices and control application installations has been appreciated by users. Reviewers have praised UEM for its easy management of user mobile devices and reliable system erase in case of theft. Customers have found UEM beneficial for checking email and calendar while on the go, especially when they are not at their desks. They have also emphasized the importance of security and access to corporate email, which UEM offers. Users have mentioned that getting used to UEM takes some time, but once they do, they find it worth it.

Overall, BlackBerry UEM provides secure management of end-user devices, extends data life cycle management, and offers better monitoring of security. It allows users to conveniently connect work tasks, meetings, contacts, and chats with just one touch. UEM ensures critical access to email and calendar while away from the office, offers seamless activation of client software over-the-air, and provides mobile connectivity via VPN. It also allows organizations to manage a multi-vendor fleet of devices, control application installations, and ensure the encryption and security of sensitive data.

BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.

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Splashtop

BlackBerry UEM

Unified Endpoint Management (UEM)

Blackberry UEM - Enrolling iOS Device Demo

Likelihood to Recommend

Likelihood to Renew

Support Rating

BlackBerry

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IT Manager

BlackBerry UEM (formerly Good) 2020-02-26 07:26:24

LogMeIn Rescue

BlackBerry UEM (formerly Good) 2019-12-11 09:56:56

Senior Analyst

Good 2014-05-07 01:03:54

Sr Proposal Writer

Good 2014-03-19 08:15:21

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

New emails

Add more features

Support personnel

Address book

Help users

Helpful to get

Licensing costs

Not integrate

Running quickly

Windows 10

Set up

Web filtering

Self explanatory

Social media

Setting up

Initial set

Secure email

3rd party apps

Initial set up

Fast access

Home

Unified Endpoint Management (UEM) Solutions

Blackberry UEM

BlackBerry UEM (formerly Good) is used to secure user's access to exchange server mail from mobile devices (iOS and Android) and create a connection to the LAN where users can access network resources such as file shares and intranet. The on-premise solution was utilized to have full control over the entire setup to secure the network environment.

Separates your mobile device into a personal and work environments
It does not allow corporate data to be accessed by social media or other 3rd party apps like Facebook and WhatsApp unless specified.
It allows a company to securely expand the services offered within its network to mobile devices.

Better to be used on Windows 10 machines
The software is relatively difficult to implement/upgrade with a very long administration guide. Either a useful quick-start guide or dedicated support personnel for implementations after purchase licenses to setup would be helpful to get customers up and running quickly with minimum headache.
You do find some minor quirks with some of the other apps that integrate into the ecosystem, where support is needed to get involved. For example, 3rd party note-taking apps. But generally, once working, it works well.

Significantly improves security on our exchange on-premise environment
More user support for IT admins to assist in setups or if quirks arise
It provides tools that allow users to continue working away from the office.

IBM MaaS360 with Watson and Workspace ONE Powered by AirWatch

Microsoft Office 365, ManageEngine AssetExplorer, Fortinet FortiGate

We used BlackBerry UEM to manage all of our mobile devices at our company. It helped us with the initial setup of rolling out phones to our employees, as well as monitoring their usage and tracking the location of the phones if they were lost. The overall functionality was helpful in keeping a security standard across the entire organization for mobile usage.

Security and Web Filtering are easy to set up and maintain
Initial set up and install of company profile onto Android/iOS devices

Licensing costs could be streamlined and easier to manage
Functionality could be improved with iOS devices

Security profiles have been effective in managing user devices.
Location tracking has helped locate lost and stolen devices.

Microsoft 365 Business, LogMeIn Rescue, TeamViewer

Good is used as a mobile email client for employees to send and receive office emails on the go. Everybody in our organization uses Good to access office emails on their mobile device. My organization is able to provide employees with access to emails, contacts and calendars without worrying about the encryption and security of sensitive data. Also, as it can be configured over almost every smartphone, my organization is saving money by not having to provide dedicated devices to employees.

It allows fast access to sensitive and classified business info without worrying about the confidentiality theft.
Further, I don't need to carry a separate office mobile to be in sync with business emails and syncing with calendars.
Good acts as a security layer between my personal data and business data. Also, the feature to provide offline notifications for upcoming or any missed meetings/appointments is very useful.

One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
It's not possible to save or forward attachments from my inbox on my device
Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.

My Organization is able to provide employees with access to emails , contacts and calendars without worrying about the encryption and security of sensitive data. Also, as it can be configured over almost every smartphone, my organization is saving money by not having to provide dedicated devices to employees.
The IT department has the ability, by design, to remove all of the company's data from your device. This is vital in a world where devices are lost and stolen all the time.
Initially only top management people could access emails on the go on the devices provided and configured by the organization. Now, anyone has the convenience of accessing emails on the go.

Good is a mobile security software used across the organization to provide employees with secure access to e-mail from their mobile devices. Good is compatible with Android and iPhones and is comprised of a mobile app users download to gain secure access their email, calendar, and contacts from their mobile device.

Ability to access secure email from anywhere

Does not integrate with mobile device 'email' features
Does not automatically check for new emails - users must ensure the app is left open in the background and periodically log in to the app to keep updated on incoming email traffic
Meeting reminders come late through this app
No accessibility to common Outlook functions including attaching read receipts, out of office assistant, etc.

Increased employee efficiency because email and calendar data is accessible anytime, anywhere
Possibility for missed emails or late replies over a period of time because the app does not automatically refresh on a normal schedule

Blackberry UEM
Formerly Good

Overview

What is Blackberry UEM?