Blackberry UEM

Blackberry UEM
Formerly Good

Score 8.8 out of 10
BlackBerry UEM

Overview

What is Blackberry UEM?

BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.
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Recent Reviews

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Pricing

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Blackberry UEM

Blackberry UEM

N/A
Unavailable

What is Blackberry UEM?

BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Blackberry UEM?

BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.

Blackberry UEM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (23)

Attribute Ratings

Reviews

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February 26, 2020

Blackberry UEM (formerly Good) - The secure on-premise solution for the enterprise

NH
Norman Hazlewood
IT Manager
Caribbean Export Development Agency (Non-profit Organization Management, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
BlackBerry UEM (formerly Good) is used to secure user's access to exchange server mail from mobile devices (iOS and Android) and create a connection to the LAN where users can access network resources such as file shares and intranet. The on-premise solution was utilized to have full control over the entire setup to secure the network environment.
Pros and Cons
  • Separates your mobile device into a personal and work environments
  • It does not allow corporate data to be accessed by social media or other 3rd party apps like Facebook and WhatsApp unless specified.
  • It allows a company to securely expand the services offered within its network to mobile devices.
  • Better to be used on Windows 10 machines
  • The software is relatively difficult to implement/upgrade with a very long administration guide. Either a useful quick-start guide or dedicated support personnel for implementations after purchase licenses to setup would be helpful to get customers up and running quickly with minimum headache.
  • You do find some minor quirks with some of the other apps that integrate into the ecosystem, where support is needed to get involved. For example, 3rd party note-taking apps. But generally, once working, it works well.
Likelihood to Recommend
If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
Return on Investment
  • Significantly improves security on our exchange on-premise environment
  • More user support for IT admins to assist in setups or if quirks arise
  • It provides tools that allow users to continue working away from the office.
Alternatives Considered
When I compared Black BerryUEM (formerly Good) with MaaS360 and AirWatch at the time, BlackBerry UEM (formerly Good) offered better integration into the network as well as better mobile clients to execute work. Access to 3rd party apps that can be used e.g., ability to synchronize and edit notes. This, however, may have changed in recent years.
Support Rating
5
If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
Other Software Used
January 16, 2020

BlackBerry UEM is an overall well-designed mobile device management platform

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We used BlackBerry UEM to manage all of our mobile devices at our company. It helped us with the initial setup of rolling out phones to our employees, as well as monitoring their usage and tracking the location of the phones if they were lost. The overall functionality was helpful in keeping a security standard across the entire organization for mobile usage.
Pros and Cons
  • Security and Web Filtering are easy to set up and maintain
  • Initial set up and install of company profile onto Android/iOS devices
  • Licensing costs could be streamlined and easier to manage
  • Functionality could be improved with iOS devices
Likelihood to Recommend
BlackBerry UEM is well-suited if you are looking for an all-in-one mobile security management platform. From the initial rollout and install of the software onto a device, to the deactivation and removal off the network, it works well and is easy to maintain. The one area where it could still use improvement is working with iOS devices, due to the non-native app functionality.
Return on Investment
  • Security profiles have been effective in managing user devices.
  • Location tracking has helped locate lost and stolen devices.
Support Rating
8
Support was sufficient when contacted via their online ticketing system, as well as when calling their support line. They were quick to respond and assist with any issues we were having, in addition to remotely accessing our server to provide help. The online documentation and updates were frequently updated to provide assistance as well.
Other Software Used
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