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- Assignments (30)8.888%
- Learning reporting & analytics (26)7.777%
- Learning content (27)6.868%
- Mobile friendly (30)6.161%
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- Tech Details
Blackboard Learn enables educators to deliver the inclusive, consistent educational experiences learners design, while operating alongside current tools and integrations. Backed by a community of millions of students, instructors, and administrators across more than 70 countries, Blackboard Learn has supports collaboration with educators.
With hundreds of SaaS based features that foster collaboration, personalize the learning experience, extend accessibility, and keep learners engaged, Blackboard Learn provides collaborative workflows for students and instructors alike. Some key benefits include:
Mobile-friendly course experience
Blackboard Learn encourages a more consistent experience across a student’s courses, allowing them to more easily locate what they need, even on-the-go.
The best test taking experience for learners
Flexible assessment types and customizable feedback options allow instructors to support unique learning needs.
An inclusive learning environment
Every learner is unique and expects a personalized learning experience. Blackboard Learn empowers students to express their identity and present themselves as they want to.
No charge for crucial data
Institutions, instructors and learners need access to actionable data insights to create engaging learning experiences. This is part of a Blackboard Learn license, enabling learners to keep track of their own progress and get the support they need, and empowering instructors identify struggling students early on.
An LMS built in collaboration with educators
Built in collaboration with instructors and learners from all over the world, Anthology states they focus their product roadmap based on user needs. Its users help guide the direction of Learn through the insider program, weekly focus groups, Anthology Idea Exchange, and a community site.
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Video learning
- Supported: SCORM-compliant
- Supported: Social learning
- Supported: Gamification
- Supported: GDPR Compliant Learning
- Supported: Single Sign On (SSO) Enabled Learning
|Deployment Types||On-premise, Software as a Service (SaaS), Cloud, or Web-Based|
|Operating Systems||Windows, Linux, Mac|
|Mobile Application||Apple iOS, Android, Mobile Web|
|Supported Languages||Arabic, Chinese- Simplified, Chinese- Traditional, Danish, Dutch, English- Australia, English- United Kingdom, English- United States, French- Canada, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Portuguese- Brazilian, Portuguese- Portugal, Russian, Spanish, Swedish, Turkish, Welsh, Czech, Polish, Malay, Thai,|
- Easier setup
- easier to upload materials
- easier to communicate with individual students
- I cannot think of an area where Blackboard Learn needs to improve.
- The import tool is fairly robust
- Online tasks/quizzes are straightforward to administer and grade
- If consistently applied across the organization, navigation can be streamlined and students know what to expect where
- The mobile app/platform is seriously lacking in stability and feature set
- Interoperability with other systems, such as school information systems, is limited (data are relatively easy to import but virtually impossible to export from Blackboard Learn)
- [In my opinion] the arrogance and intransigence of the sales force are quite disconcerting. They are no longer the only game in town and don't yet realize it.
- Easy maintenance
- Good support
- Friendly people
- Bad UI (unless you migrate to BB Ultra)
- Does not integrate well with other software solutions
- It is not very user-friendly
- It could be pricey
- Blackboard Learn makes submitting assignments electronically simple and provides a variety of built-in Web-based tools like e-portfolios, wikis, and blogs that our students use to create their own content.
- Blackboard Learn is intuitive and easy to navigate from a students perspective
- Blackboard Learn has many integrations available for connecting this LMS to other tools we use at our institution.
- Blackboard Learn requires cloud-based SaaS configuration which we were not set up for initially. This was an additional step for us before deployment
- Some new release courses lack features available in legacy courses, this tends to be a problem when we roll out upgrades, as we need to extend our testing phase to ensure all courses are functional
- Blackboard Learn is expensive. In comparison to its competition, there really isn't a reason (other than name recognition) that the software should be as much higher priced from it's competition as it is.
- Easy access to modules
- Easy access to documents
- Tracking progesss
- Mobile version view
- Document sharing
- Document uploading
[Blackboard Learn] is not suited for small groups of people that will only learn a few courses since [Blackboard Learn] is oriented on publishing several courses at the same time.
- Hosting of courses associated with a particular semester
- Integration with zoom and Panopto
- Grading of the respecitive courses and also hosts the submission of student work related to the particular home work assignments, quizzes etc.,
- Blackboard Learn has some limitations when it comes to submissions
- It is not that user friendly, I had to spend some time to get a hang of it in the beginning
- I have been struggling a bit with deletion of manually added courses
- Hosting quizzes, assignments, powerpoints related to course content
- Surveys related to course progress etc,.
- Good for organizing content
- The content formatting features are, well, how should I say this, terrible.
Yes, I do understand that importing text, and the process of copying and pasting can often include residual coding which can sometimes create havoc. Sadly however, I'm referring to the direct keystroke entry of content, directly within the Blackboard pane. Plain and simple, it's an absolute buggy nightmare.
Even the limited formatting tools that I found here on TrustRadius are:
- Fabulous by comparison to Blackboard
- Easy to use
- Intuitive for the first time user
- Don't result in a wonky, embarrassing presentation
- All of the above
Honestly Blackboard, this is getting really, really old. Two words of advise, beta testing.
- It does what it is intended to do such as connecting students and teachers alike.
- It allows teachers to upload assignments online to eliminate the use of paper.
- Good platform to take tests and quizzes.
- Sign-on errors are common and it may inhibit the students' ability to submit and receive assignments as directed.
- It is hard to navigate at times if you are unfamiliar.
- Not exactly user friendly.
- Sometimes locations of assignments are not clear, very obscure.
- Not a very appealing layout.
- Accepts wide variety of file types.
- Choice of layout options to fit different styles of courses.
- Interface isn't very modern.
- Low use of icons and heavy text make it tricky to navigate.
- Asynchronous classrooms.
- Clear communication of assignments.
- Semi-clunky UX.
- Slow page load times (depending on content).
- Easy to use course navigation.
- Icons make it easy to distinguish content types.
- System announcements remain for months or years.
- Confusion can exist between the top-level navigation and course navigation.
- Keep classes organized
- Keep grades and assignments in one place
- I think it does everything it should.
- Not missing any functionalities
- Perfect for universities or places that have multiple classes that students have to track.
- Perfect especially for universities that have colleges and departments that are very decentralized
- It is really easy to create and save lists.
- Multiple types of communications can be sent at one time.
- It is not the easiest tool for people not as technology savvy to navigate.
- Training is needed to master all the features.
- Creating effective assessments such as quizzes and assignments.
- Make collaboration easier through group work and discuss board posts.
- Online grading may need improvement through adding new features.
- In the grade center instructors need to go into manage organization in order to arrange and reorder columns. It would be nice to be able to move columns around as in an Excel sheet.
- Course content management.
- Communication with students.
- Scheduling assignments and class discussions.
- More third party features, beyond Google Suite.
- Connecting to our SIS can be tricky at times.
- The mobile app could use some smoothing out.
- Blackboard does a great job at displaying grades. I have the app and it is so simply to view one's class grades.
- Blackboard also does a good job at providing a place where students and professors are able to easily upload work documents.
- Another place where Blackboard thrives in is being accessible. That is, being able to access it anywhere an internet connection is available. No need to download an application and once you're logged in, you're good to go.
- Document retrieval.
- Uploading work.
- Forums with other students.
- VoiceThread is cumbersome.
- I would appreciate the ability to access suggested resources beyond those provided by the professor.
- It would be good if we could see our classmates' submissions to learn from them.
- Provides HTML quality course content that is easily retrievable and viewable.
- Provides multiple methods of communication: email, threaded discussions, real-time "live" online discussions, as well as grade portal.
- Allows facilitators multiple methods of grading or providing feedback: threaded discussions, rubric scoring, personal comments, inline viewer, or download/upload attachments.
- Mobile access to Blackboard Learn is rudimentary and inconsistent. I can open the website in any browser but I cannot always click on the right control column--it sometimes moves around or buttons jump so that I cannot actually complete basic functions like posting a DQ. With asynchronous teaching, it is imperative that I have function-able mobile access to Blackboard in order to be successful.
- The existing Blackboard Learn app for instructors is completely BASIC and needs much improvement. There is no ability to enhance text or use bold or italics. I can provide inline grading comments but cannot use a bank of grading comments--no copy/paste works in the inline grading of the app. I cannot grade discussion questions AT ALL in the app--only papers.
- The Blackboard Learn instructor app needs to be compatible with voice commands so that I can use voice-to-text rather than typing everything on a mobile device. There is a lot of room for improvement but the app is crucial to my ability to teach effectively with Blackboard.
The most negative or inappropriate experience I have with Blackboard is when I use mobile access--using my iPad or iPhone or other device is a sketchy way to access Blackboard. I can easily get on it with my computer/laptop, but using mobile devices is quite frustrating b/c the typing blocks and buttons bounce around and do not properly populate on the device. In HTML language, the iFrames are not set up to function well on mobile devices.
I have not contacted any support offered directly by Blackboard, which may be a completely different experience altogether.
- Lesson Managment
- Discussion Board
- File Submission
- Class interaction
- Comments on assignments
- Grade-book automation
- Easy to use tabs to get to different sections of the courses
- Easy to communicate directly with the educator and other students through messaging.
- Easy to submit assignments directly by uploading.
- The mobile Blackboard app is not easy to use on my Android phone as the sizing is off and some functions do not work.
- The discussion threads are a little more difficult to navigate, between replying to the current thread or needing to start a new one.
- The grades section is not always correctly updated on my end even though the educator has posted them.
- Clear, consistent organization/menus.
- Communication tools within Blackboard and email.
- The tools section is overwhelming and a lot of them don't seem useful.
- Limited functionality of the mobile app.
- Number of Integrations. Up until fairly recently, Blackboard Learn was the only option that scaled well for an institution of our size. They purchased competitors, and dominated marketshare. Due to this, most integrations from publishers or other educational technologies had to create a Blackboard integration.
- Adapting to Web Standards. Blackboard is currently releasing REST APIs and LTI integrations, and encouraging these as the standards moving forward. This is an excellent direction, and will allow Blackboard to be more competitive in the future.
- Customization. Each Blackboard course can be fully customized by the Instructor, using as much or as little as each individual instructor would like. For those that enjoy complete control - this is really useful.
- Self-Hosted Option. I anticipate this to eventually be depreciated, but currently we can host our Blackboard instance - which grants full flexibility and data analysis capabilities that are not available in the managed or cloud hosted options.
- Lack of APIs. Blackboard is catching up, but other competitors are much further along since those competitors started as a web-based company. The other factor holding these back is the different hosting options. All APIs are available for cloud-hosted, but not for managed-hosted or self-hosted.
- Lack of defaults. While highly configurable, Blackboard is really intimidating for instructors used to default course structures. You can lock this down, but our users enjoy the customizability - which causes issues providing for both values. Instructors have multiple ways to do tasks - and often there isn't a clear pathway.
- Lack of focus on core. Blackboard keeps releasing new products : Analytics (usage), Transact (purchase / card system), Ally (accessibility), Predict (early warning)... while the core experience lags behind. Blackboard is trying to sell the idea that their stuff works well with their stuff... while competitors keep improving the core system and make integrations easier. Personally, I believe Blackboard needs to refocus on the core competencies.
- Lack of communication / proactivity. Blackboard relied on an integration with Crocodoc for assignment markup. Crocodoc was purchased and shuttered by Box, who had a general press release a year out. Blackboard worked with Box to replace this functionality - but DID NOT DO A GOOD JOB. Communication on progress was non-existant, it required an unplanned restart, and there was a massive feature loss. We still experience some performance issues, and it's been over a year since the switch.
- Lack of migration pathway. There are distinct differences between self-hosted and cloud-hosted. The migration path from self hosted to cloud hosted is just as complex as migrating to another LMS. Blackboard has been really pushing cloud-hosted as a better experience, but many institutions of our size have had extreme difficulty migrating and some have ultimately switched to a competitor and had an easier time migrating. If you are considering going to the cloud, Blackboard SaaS will probably be as big of a change as a competitor.
- Poor Branding. Ultra is a ubiquitous term that Blackboard has settled on, but there are too many Ultras. Ultra was originally the branding for SaaS, a technology that was Vaporware for two years and then ultimately came out half-completed. Then they started offering Collaborate Ultra, Ultra Course View and Ultra Experience. I think there is even now an Ultra theme that is available for Learn Original. They need to find another word, because it's extremely confusing for administrators - let alone instructors.
- As a student, I get mobile access and notifications about grades, announcements, and course changes that help me manage my learning.
- As an instructor, Blackboard lets me integrate a lot of different types of media, structure time released content, vary assessments, and deliver individualized learning opportunities.
- I also like the Best Practice parts of the help site -- it helps you to get ideas of how you can use the tools.
- In terms of support from Blackboard.
- I find it difficult to transfer information from one semester to another.
- Slow (even when on the same network node or high-speed cable connection) -- needs a code rewrite/optimization.
- It can be configured to do anything you want.
- It makes it easier for the students have a common destination for information.
- I like that I can do all of my assessments and grading in one place.
- It can be configured to do anything you want. Be careful.
- Its architecture feels old, but because they support so many schools that are change adverse, it is hard to update.
- Organized modules
- Easy to use on various devices
- Easy to customize
- Chat feature could be improved
- Doesn't load quite as well on a mobile (phone) device consistently
- Better integration to a mobile app