BlackLine

BlackLine

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Top Rated
Top Rated
BlackLine

Overview

Reviews

Billing Made Simple

8
Chevron is using BlackLine to allocate internal service billings for the global enterprise. We were able to streamline and standardize …

BlackLine Review

10
BlackLine is currently used within the Accounting teams for Account Reconciliations and Tasks. It's such a user-friendly application, …

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Pricing

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What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle. In October 2020, BlackLine acquired…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.

In October 2020, BlackLine acquired Rimilia, an AR automation solution. Rimilia's capabilities are now part of the BlackLine platform.

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BlackLine Technical Details

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Reviews

(1-25 of 149)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Improves performance on month-end related reconciliations.
  • A unified platform that is optimized across the Finance org providing visibility and provides a paperless and improved reconciliation process.
  • Great for transparency and visibility across the team
  • User-friendly interface that is easy to utilize
  • Would prefer a slightly more modern-looking interface with the possibility for a dark mode.
  • Wishing I didn't have to de-certify in order to provide an additional supporting item for previously submitted reconciliations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Status Visibility: we know the status of balance sheet recons and month-end close tasks at all times
  • Workflow: clearly defined Roles and how processes step through the roles from Preparation to Reviewed
  • Transaction Matching: a powerful tool that matches two data sources (i.e. bank file and general ledger/registers) and integrates with balance sheet recons
  • Process Control Flexibility: Blackline can be implemented with full segregation of duties, none, or a mix.
  • Need an option for Dark Theme
  • Help Desk "Case" management is clunky
Anitra Myrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy tracking and reminders for month-end tasks
  • Ensures timely and accurate reconciliations
  • Great reports and dashboards to see if your department is meeting deadlines
  • Allow more flexibility in adding task/reconciliation due dates, like 3rd Friday of every month which may not fall on a certain business day of every month. Currently, you can only add by business or calendar day.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Matching is a powerful tool
  • Educational tools for their product
  • Great customer service
  • An all online reconciliation process is highly effective and saves much needed company time.
  • Ability to add more than one Data Source transaction at a time on one screen
  • Full implementation training from Matching to Reconciliation end product.
Seth Dedmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Integrates the different products together to allow for multiple reporting outputs with only one input (analysis).
  • Allows flexibility in the way that rules are written depending on the particular needs of each workgroup, process, or company.
  • Maintains controls by assigning responsibilities and restrictions to different user roles, thus allowing for ease of use depending on the needs of each user.
  • Standardization of fields between products (Reconciliations vs Variance, for example)
  • Allow for multiple individual selections when writing rules (as opposed to ranges only)
S.Michelle Chan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Great customer review makes it easier to convince the leadership to come on board
  • Great user experience makes it easier to introduce new functionality to the team
  • Unfinished products makes me hope more and better
  • More fields available in the reporting functionality
  • More visibility on account reconciliation template
November 09, 2021

Billing Made Simple

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We are able to seamlessly load cost data into the tool.
  • BlackLine runs a complicated multi-step allocation process with a significant amount of data.
  • BlackLine houses invoices and enables detailed reporting.
  • Running prior period adjustments is very manual and time consuming.
  • We bill out costs at a service line level because BlackLine had performance issues allocating costs at the cost center level. We need this level of detail for billing support so we have to back into it through external reporting.
  • Updating AITs manually is very time consuming. An upload feature would be beneficial.
  • A reverse button would be beneficial.
Brandon Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Its big advantage is that it enables data sharing between products on the platform, by eliminating the need to move data across or through other platforms.
  • BlackLine provides a paperless accounting and financial process.
  • The best thing is that it prepares, documents, reviews, and approves monthly journal entries, account reconciliations, and other associated tasks automatically.
  • It performs reconciliations with operational efficiency.
  • One thing that I disliked is that It's hard to maintain a large number of tasks.
  • The process of creating custom reports is a little bit confusing.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Transparency on the status of tasks and reconciliations as all times
  • Useful and customizable dashboards that let you see at glance high levels of information
  • Powerful matching logic that is flexible
  • Allows segregation of duties and rules that are customizable
  • Add more flexibility in due dates
  • Use of the 'enter' key to complete, save, or move to the next data input
Jill Pieterse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Auto-Certification to reduce workload
  • Segregation of duties - users cannot approve their own prepared recs
  • Excellent support team for any question you might have
  • High quality online training available for all users
  • Continuously improving
  • Dashboards refresh is a bit slow
  • The view at Accounts Group tab is the only one not customizable
  • When just starting in BlackLine, creating the correct access can be a bit confusing at first
October 26, 2021

BlackLine Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Standardize the month-end close
  • User friendly
  • Automate GL close activities
  • Too many buttons to click to certify a reconciliation or task
  • Decertification is needed when trying to update supporting document
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Clear visibility to the status of other user's reconciliations.
  • Auto-decertified if a balance changes.
  • Ability to set up accounts to auto-certify if balance is within a certain dollar threshold.
  • Former colleagues recurring comments on reconciliations are not able to be removed
  • If a preparer's name is changed on a reconciliation, they become the preparer named in all historical reconciliations, and we lose the historical data. Sometimes we may go back to the preparer of a particular month with questions, but we would lose the ability to do that.
January 21, 2022

Great Program!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The platform is simple and easy to use.
  • Customer service is great at suggesting potential improvements to current processes.
  • Great for organizing tasks/reconciliations.
  • Improve the customization of auto-certification timing.
  • It would be great to have a screen where a preparer and approver can see their workload without having to switch between roles.
  • Cases should be accessible to more users automatically, not just system admins.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Time-stamped reconciliation approvals.
  • API Interface with main accounting platform.
  • The ability to customize account structure (high priority, occurrence, etc.)
  • The platform can be hard to navigate.
  • The community help page is a bit difficult to find supporting docs.
  • Unless you add the additional reporting feature, the reports are pretty slim and not customizable.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Matching for bank reconciliation.
  • Auto journal entries.
  • Account reconciliation.
  • Account reconciliation - It would be nice to track all the changes that reviewer made inside of BL instead of rejecting supporting document back to preparer.
  • I have multiple roles in BlackLine, but my main role is reviewer. However, every time I logged in BlackLine, it goes back to preparer, and I needed to change my role.
November 08, 2021

Blackline Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Automated journal entries
  • Account Reconciliations
  • Giving more power to an end user would be ideal - ability to group recs and self assign accounts would be a great simplification initiative
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Journal Entries
  • Account reconciliations
  • Month-End reporting
  • The new upgrade took some time to get used to and find items.
  • Flexible reporting would be nice to have, as things can change month to month.
  • If a journal entry cannot be uploaded, there is no details for it. It just states is failed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Blackline is awesome at routing account reconciliations between preparer, approver, and reviewer.
  • It is easy to run a report and know exactly how many account reconciliations are not certified yet.
  • Our auditors can log into Blackline when they need to and gather their own audit support. Huge time saver.
  • While the reporting features are vast, I wish we could do a little more customization.
  • I would love to be able to locate account reconciliations that have a template error (ie a subledger balance is available but the subledger template is not selected)
  • I would like an easier way to locate the number of account reconciliations that are between 1.00 and 9.99 that would auto-certify if we raised our threshold to $10.00.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Journal entry module is a huge time saver during month end close. It keeps the team on task and integrates seamlessly with our ERP System.
  • Matching is a powerful tool that assists in reconciling large data sets.
  • The reconciliations module makes it incredibly easy to find the details needed to explain the balance sheet accounts.
  • BlackLine can be a bit slow during month end close.
  • The grid can be improved by allowing users to click anywhere in a row to select the item.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reconciliations
  • Task Management
  • Compliance - SOX controls
  • Audit has access to pull support themselves without as many questions to the users/management
  • Easy to use with help available in the Community section
  • BlackLine listens to its users when they have issues/concerns or product enhancements that make sense to implement.
January 27, 2022

BlackLine

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • ERP Integration
  • User Interface/Ease of Use
  • Workflow/Controls
  • Subledger import
  • Journal Entry Team Assignments
  • 4-4-5 Calendar Compatibility