I can say that I have not had to use customer service and support for Blogger in over 2 years. It is truly easy to use a product that does not leave you with a lot of questions. The last customer service experience I had with them was very pleasant.
Blogger is a blog-publishing service that allows private or multi-user blogs with time-stamped entries. It was created by Pyra Labs, which was bought by Google in 2003. Generally, the blogs are hosted by Google at a subdomain of blogspot.com.