Bloomerang

Bloomerang is our donor constituent tracking program that keeps us informed on current donor activity. Bloomerang allows us to see what our weak spots are in donor retention, as well as keep track of results from our direct mail campaigns. Every donation that is made is logged in Bloomerang which makes it an important hub with donor information.

Bloomerang is inexpensive and user-friendly and has paid for itself in spades. Our previous donor information tracker was unwieldy and exacerbated an already difficult system to navigate. With Bloomerang, all of the issues are gone. With every evolution the program becomes more valuable, in fact, we are looking to use it to replace our online donor portal as well.

Bloomerang is the donor management database for my organization. We use it to track all constituents and have integrated it with our donation page. It handles all email blasts and tracks donor interactions for us. Before Bloomerang we handled all of this on the fly. Bloomerang has come a long way in centralizing our donor and constituent management.

Bloomerang has minimized errors by centralizing our emails, donor management, donation tracking, etc. It is an easy interface for looking up constituent information, and it is easy to add or delete constituents. We also have better real-time reporting on our year and month to-date financial statistics that has shaped decisions we make in a positive way.

We use Bloomerang as a CRM for donors - it allows us to track donations, link them to a donor profile, and accept donations on our website via a form that is connected to the Bloomerang software. Forms can be connected to a specific campaign, which is really helpful for splitting out different fundraising efforts. We can run reports on our donor base, look at profiles individually and see a rating for a donors engagement and target campaigns based on whether a donor is warm, cool, or hot. There is also an option for researching a donor’s giving capacity with an extra add-on that we have not yet purchased but are interested in.

The jury is still out on the ROI – but it has certainly made our executive director’s job easier. We have not yet fully taken advantage of the features, but our ED is taking the fundraising course that’s offered as part of the initial package and we are super grateful that Bloomerang facilitates these types of classes. The company itself publishes a lot of helpful material on getting the most out of the software. It’s clearly made by fundraising/development people for development people.

Bloomerang has been our donor management software for the past five years. Our finance and donor services teams have greatly benefited from Bloomerang's easy to search records, robust and clear reporting features, simple receipting process, excellent donor communication options (direct email, Mailchimp integration, mail merged letters), and clear communication and donation timeline.

Bloomerang has saved our development staff much time through their easy and robust reporting tool. Our team is able to easily pull together any information they need to research past giving trends. On the flip side, the lack of user accounts for donors means our development staff has to be available via email or phone to update donors' recurring gifts as needed (which was fairly often with 1,000+ active recurring gifts).

Bloomerang is used by a number of volunteers and contractors involved with fundraising, crowdsourcing, campaign generation, and donation/gift management. It is a one-stop shop for recordkeeping, contact management, analytics, and marketing, without an external need for using other standalone software, such as Excel spreadsheets (except for importing and exporting data, new contact groups, etc.).

I am not responsible for the billing/payment for the service, and I am not involved with the organization's budget or criteria for choosing this SaaS, although I do receive billing updates. Based on cost alone, I'd say it looks to be a very reasonable expense for the number of features and current amount of contacts.

We use Bloomerang to track and manage individual donors; corporate, foundation, and government grants; event attendees; newsletter subscribers; website visitors; and more. While our program staff could use Bloomerang for a variety of other purposes, it is primarily a tool for our administrative team. It's allowed us to condense our mass emailing and donor data tracking into a single tool, and has generally streamlined our fundraising and communications processes.

We moved to Bloomerang because it was offering user friendly support for our specific fundraising model. Our model has successfully increased both the number and amount of individual donations, but I think Bloomerang's ease of use and excellent functionality has allowed us to capitalize on donor opportunities and further expand our reach. It's almost impossible to say what Bloomerang is responsible for vs. our strategy, but they've worked hand in hand and made it much easier for us to take fundraising and donor communications to the next level.

Our company has been struggling to bring In donation money. We hired a development director to increase revenue. She was in charge of maintaining the database to track donors, trends, and volunteers. As IT, I was brought in to set up the system. While she was employed the database was updated and some donation forms created. She has since been terminated and not replaced so the database is not being well maintained anymore.

I believe our contract is around $2,000 and I’m not certain it has led to enough leads to return that investment. Most our current donations are not based on information we get from Bloomerang. That said, we don’t use their newsletter feature which would probably increase our revenue from it.

My organization currently uses Bloomerang to track all donations and donors, as well as being the backend to receive donations via our website. It’s also useful for tracking any correspondence with donors. It's being used primarily by our Development department, but also our Finance department has access obviously to track incoming donations. Bloomerang solves efficiency problems by keeping everything in one place as it tracks all things related to donors, and because it's online based, our staff have access to information from anywhere.

Since we have implemented this program, our productivity has definitely increased and our organization has received a lot more money coming in than before. This is not only because of its flexibility of being an online application but because it makes it easy to go through and find those you haven't made contact with in a while. The event registration forms with integrated payment have really helped with raising funds because we didn't have that before and relied purely on people coming to our location to purchase tickets.

We use Bloomerang for our donor management system. We use it to track donations, interactions, and engagement with our donors. We send and track mailings through Bloomerang.

One of the big pluses to Bloomerang is that it allowed us to reduce the number of sites/interfaces we were using and use ONE platform to manage donor data and interactions. Much of this is due to the partner integrations Bloomerang has, especially with electronic gift processing. For example, we now have our donor database, our mass email client, and our electronic gift entry all accessible through Bloomerang. Be prepared to switch electronic gift processors to take full advantage of Bloomerang. This has helped in controlled/reduced cost, ease of use, and reduced manpower to maintain multiple lists.

Our development and finance teams use Bloomerang to manage all donor relationships and track all donation and pledge transactions. We used to have our whole staff on the platform, but decided to limit it to just those two departments. It does the job of keeping our relationships and donations organized, while being very user-friendly.

Bloomerang has saved us so much time vs. our previous platform, just in data stability and ease of use. It's hard to say how much donor retention etc., we've gained from this platform, but it's done very well for us.

We are a non-profit organization which provides permanent supportive housing to former homeless individuals with chronic mental illness in Washington D.C. Or organization began as a social action project of an area synagogue but is now an independent entity. Prior to acquiring Bloomerang, our donor database consisted of ill-maintained Excel spreadsheets. As we grew in size, our development needs demanded a better solution. The addition of Bloomerang allows us to track who our hot donors are, create targeted campaigns, and track other helpful information on our donors.

We are an all-volunteer organization so efficiency of tasks is paramount. Bloomerang allows us to put on development campaigns in an easy and cost effective way. From its organization strength and ability to ID frequent donors, we have consistently grown our contribution rate with each successive campaign.

We use Bloomerang as our donor management system and CRM. It helps us greatly make our Annual Campaign goal and keep up good relations with our donors. Their customer service is supreme! Highly recommended!

We went from having no Annual Campaign, raising around $30k a year and in 3 years time are now up to $85k annually.

We use Bloomerang to track donations from listeners and for communication with those donors. The donation totals in Bloomerang are balanced against the actual financial data in Quickbooks. We also use Bloomerang to hold the demographic info on a larger list of listeners beyond just our donors.

I believe it has helped in donor retention because we can see quickly if the engagement level drops and we can take action quickly to find out why. We have yet to use some of the other fundraising tools available in the program.

We use Bloomerang as our donor management software and our database for students, donors, supporters and alumni. Our organization is small and we use it across the entire organization. I am the primary user. It helps us track donations, campaigns and send out a weekly email to the college students and a monthly newsletter to our ministry friends and partners.

We can track our donor retention, which is great. That is on the dashboard of the program. Being able to track, market to, communicate with our constituents has been great. There are great templates I can customize and ways to personalize and add our own pictures. One of my favorite features is being able to schedule emails.

We use Bloomerang not only for Development but also for Communications (to send email newsletters) and for Volunteer Management. I can track gifts, as well as create email newsletters and track opens and click through for individual donors. There is a CRM function as well so I can manage/plan future communications with donors and contacts. I manage my grant process through the system as well. I can see at a glance what level of engagement my donor has including volunteer hours. We track all volunteer hours through the system as well. We are able to easily report on any data that is entered in the system.

I have seen a productivity increase as well as an increase in my interactions with donors and grant makers as I am better able to keep organized and on top of my to do list with the CRM function.

Our Communications and Development Department uses Bloomerang to manage and communicate with our donors. We did a number of demos with different constituent management software and chose Bloomerang and we absolutely made the correct decision. We have about 10,000 records. The transition from DonorPerfect to Bloomerang was very quick and only had a couple minor hiccups which were easily remedied. Since then, we have been able to increase our engagement with our donors and our donors' engagement with our organization. We have doubled our revenue and increased efficiencies in the department. Bloomerang has made engaging with our donors and tracking that engagement so much easier. The webinars have been incredibly helpful. We have only had to contact tech support once for an issue but we've made suggestions for how Bloomerang can improve and they've taken those suggestions and actually implemented a couple of them. We have just had such a good experience with Bloomerang and are so thankful we decided to switch to them! It's been a wonderful experience and they've just been really great to work with. Would recommend them to anyone, especially smaller to mid-sized organizations.

We have saved so much staff time with Bloomerang! Receipting, monthly reconciliation, and just pulling reports/lists is so much easier and faster with Bloomerang. It's so much more efficient, but it's also more accurate. Before we would pull lists and they'd be all over the place. Now we pull a list and it's the same every time. We've tripled our online donations and doubled our overall revenue. Most of this is because of the incredible staff we have, but, with Bloomerang, staff now have the correct tools to do their jobs to the best of their abilities.

We use Bloomerang for donor relations and communications. I am the point person in our organization but numerous staff members have access and do access the program for information to help them do their jobs more efficiently. Before Bloomerang, communicating with donors, volunteers and market patrons took much longer.

Bloomerang is used as our development/donor database. It is primarily used by two people within the library, although two others have access. Bloomerang allows us to record donations and interactions with donors.

We use Bloomerang for tracking donors, donations, volunteers, event registration and online giving. Bloomerang is our core client relationship management system.

Bloomerang has allowed us to learn more from our data - who has been giving for years, who stopped giving and when, who our best donors are (using measures beyond size of most recent donation). We have definitely seen improved office efficiency and donor relations.The database has more than paid for itself.

We use Bloomerang every single day, as we are a non-profit and Bloomerang is our main donor database! It helps us manage every aspect of our organization from tracking donor relationships, cultivating relationships, managing gifts, online giving, thank you letters, emails and more. It's a very robust, user friendly database that is constantly emerging to meet our needs.

Bloomerang has proven to have a great ROI on our organization. Right off the bat we were able to cut some of our costs our completely such as third parties who were creating and syncing our data for our monthly mailings. It also gave some of our employees greater productivity as they had to spend less time on functions (i.e. with our previous database that was not web based, any online gifts that came in had to be re-entered as nothing was connected) Everything is now connected and correlated beautifully! It has helped us in so many areas!

Bloomerang is being used by our fiscal department and our Development department to keep track of contacts and donations. In the past donors were kept in various Excel files which was not very conducive to tracking their giving history or managing duplicate records. We were looking for a software that would address this issue, while at the same time be very easy to train someone on the basics of using it, which Bloomerang is.

Bloomerang has made it much easier to track lapsed donors and keep our database much more organized. Before we had the software, Fiscal and Development were using different solutions to track incoming donations, but now we are able to use this one piece of software so all of our numbers match.

We are a nonprofit that transforms the lives of needy children in Liberia, West Africa. We are using Bloomerang across our organization to manage our constituents and donors. Bloomerang makes it easy to see exactly what our donor retention rates are, the commitment level of each donor, and makes it easy to track the effectiveness of our campaigns. We love that we can send emails, edit letters, and create online forms all within the platform and it incorporates the information directly into the donor profile. The ability to create custom fields that are specific to our organization, and the flexibility of a cloud-based system are also a big plus. Bloomerang's employees have been positive, professional, and supportive every step of the journey from our first inquiry through final conversion and daily operation. We feel proud to be Bloomerang customers, and our confidence level in our marketing is higher than ever because we can see the results. Bloomerang is continually working to improve the already-fantastic suite of tools built into the system. Thank you, Bloomerang, for helping us leave desktop-based donor (AKA a big clunky spreadsheet!) management behind.

Bloomerang has saved us $50 a month already on email server alone. We are able to be more productive as a team because of the tools we have and the coordination of efforts between members. We have not reached the one year mark yet, so we cannot speak directly to donor retention but we can already see an improvement in our relationships with our donors because of the tools BLoomerang gives us. I feel confident that our donor retention rates will rise as a result of using Bloomerang.

We use it as our main fundraising database. We started essentially from scratch, and now have about 3,000 records. This is the second nonprofit in which I've launched Bloomerang.

Hard to quantify, of course. Certainly a huge benefit over using inappropriate tools like Excel to track donors. The excellent reporting interface enables more users to actually run reports and parse data, I'm sure, which is always helpful.

We love the ease that Bloomerang provides for our staff. It builds the connections we need for donor retention.

We can all use the software; before the training was so intense only a few people in the office could use it.

Building Bridges uses Bloomerang for constituent relationship management, and it has been implemented across our whole organization. The key business problem the platform addresses is that of consistently capturing, managing, and using our constituent data to support organizational fundraising and marketing efforts. In addition, we've been able to use the mail and email features of Bloomerang to communicate with segmented lists of our constituents. This added feature of the platform has meant we can stop using Constant Contact and save a little on that monthly subscription.

We are just a few months in on implementation of Bloomerang, and we are already really impressed with the increased efficiency and productivity the system has allowed among the staff that manage our donor data and communications. We believe that we are now poised to have the tools needed to efficiently connect with donors, increase gift size and increase donor retention.