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Bloomerang

Bloomerang

Overview

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.The vendor says their donor management application is rooted…

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Recent Reviews

TrustRadius Insights

Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, …
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Solid choice

8 out of 10
March 01, 2019
Incentivized
Our development and finance teams use Bloomerang to manage all donor relationships and track all donation and pledge transactions. We used …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Standard

$119

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://bloomerang.co/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $79 per month
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Product Demos

Plants vs Zombies 2 Toys Action Figure Catapult Zombie - Demo ...

YouTube

Plants vs Zombies 2 Toys Action Figure Bloomerang - Demo and ...

YouTube
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Product Details

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.

The vendor says their donor management application is rooted in principles of philanthropy; simple to use and focused on empowering an organization’s team to achieve remarkable results through enhanced donor loyalty.

The vendor’s value proposition is that Bloomerang is designed to deliver maximum results, maximum utilization by the organization’s team and maximum flexibility with no need for additional technology spending on their part.

Additionally, the vendor says their solution, plugs in the latest technologies and delivers them with a clean, modern interface - thus giving organizations a cloud-based system that is their “go-to” for better fundraising.

Bloomerang Screenshots

Screenshot of DashboardScreenshot of Letters & MailingsScreenshot of Constituent TimelineScreenshot of Report TemplatesScreenshot of Email AnalyticsScreenshot of Email EditorScreenshot of Communications AuditScreenshot of Constituent SummaryScreenshot of Constituent ProfileScreenshot of Twitter Listening HubScreenshot of Task ListScreenshot of Constituent Relationships

Bloomerang Video

About Bloomerang

Bloomerang Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Bloomerang starts at $79.

Blackbaud eTapestry, DonorPerfect, and Neon CRM are common alternatives for Bloomerang.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Bloomerang are from Small Businesses (1-50 employees).

Bloomerang Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)90%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(160)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, communications, and fundraising efforts. With its user-friendly cloud-based system, users have the flexibility to access and manage their donor CRM system from anywhere. This ease of access allows for efficient tracking and management of individual donors, corporate, foundation, and government grants, event attendees, newsletter subscribers, website visitors, and more.

One of the key benefits of Bloomerang is its capability to streamline the development process. Users can easily enter gifts, create gift acknowledgments, manage donor interactions, and generate comprehensive reports. This platform offers tremendous functionality at a reasonable cost. It allows users to create and manage custom fields without requiring external support or consultants. This customization feature enables organizations to tailor the system to their specific needs.

Organizations rely on Bloomerang to address various challenges they face in donor management. The platform simplifies tasks such as segmenting donors, tracking donor retention rates, managing event attendance, and collecting online donations. It also provides robust reporting and communication features that help organizations identify weak spots in donor retention and track the results of direct mail campaigns. Overall, Bloomerang solves the problem of ease of use for multiple employees while providing simplicity, customization options, powerful reporting capabilities, and effective communication tools.

Intuitive and User-Friendly Interface: Users consistently praise Bloomerang for its intuitive and user-friendly interface, with many stating that it makes the software easy to navigate and perform tasks quickly. This sentiment is shared by a majority of reviewers, who appreciate the simplicity and efficiency that the interface provides.

Helpful Chat Support Function: The chat function in Bloomerang's support system receives high appreciation from users, as it allows for easy and immediate assistance. Several reviewers have mentioned how valuable it is to be able to connect with customer support through live chat, enabling them to resolve their queries or issues promptly.

Comprehensive Donor Relationship Tracking: Users highly value Bloomerang's donor relationship tracking feature, particularly the timeline view which offers a comprehensive overview of each constituent's interactions. Many users find this functionality extremely helpful in managing and nurturing their relationships with donors effectively.

Confusing User Interface: Some users have found the user interface of Bloomerang to be confusing, which has made it challenging for them to efficiently manage tasks. They have expressed difficulties in navigating the system and understanding how to perform certain actions.

Steep Learning Curve: Several reviewers mentioned that it took them a significant amount of time to learn how to use Bloomerang effectively. They had to rely on watching instructional videos and reading blog posts in order to grasp the functionalities of the software.

Limited Customization Options: Users desire more flexibility and customization options within Bloomerang. Specifically, they would like greater control over customizing online forms according to their specific needs. Additionally, they express a need for more automated report generation features that cater to different purposes and requirements.

Based on user reviews, users commonly recommend the following for Bloomerang:

Consider specific features and needs. Thoroughly evaluate the specific features and needs of your organization before choosing Bloomerang. Explore different donor databases to find the best fit for your individual needs and comfort levels with cloud-based CRM or donor databases.

Try it out and utilize support. Give Bloomerang a try and experience its ease of use. Take advantage of the strong support provided by reaching out to staff with any questions. Make use of the helpful resources available on the website.

Keep database organized and avoid duplicates. To keep costs down when using Bloomerang, it is advised to keep your database organized and avoid duplicates. Clean and accurate data is emphasized for effective use of the software.

Overall, users recommend Bloomerang for smaller nonprofits as it seems to be an ideal fit for their donor management needs. They highlight its ease of use, strong support, and cost-effectiveness. However, they also suggest considering specific requirements and thoroughly vetting information before switching to Bloomerang for an easier conversion process.

Attribute Ratings

Reviews

(1-25 of 88)
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Score 10 out of 10
Vetted Review
Verified User
Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team.

Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on fewer contacts.
November 07, 2019

Bloomerang or Bust

Michelle Green Arnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that I've described here. Many of the folks working for them come from NPO and fundraising backgrounds themselves, so it's not surprising that their product reflects a deep understanding of what organizations like mine are looking for.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we just had to provide our database files and help ours with deciphering some of the data that was inputted.
Ari Strauss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average member of our volunteer development possessed.
Sara Sedlacek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
Tess DeGeest | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding.
Christopher Chirco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does.

I used an old version of eTapestry that was a nightmare to navigate and train folks on. However that was a few years ago prior to Blackbaud purchasing them, so I don't know if that's changed. Same can be said for Kintera.
Candi Summers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily without worrying that someone will accidentally erase important information from our spreadsheet. We love it.
Megan Devenport | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many integrations with website, peer-to-peer fundraising, or communications as Classy.org or Network for Good. However, we opted for Bloomerang because it had the level of performance we needed, the right price point, and the level of user-friendliness needed to be easily implemented in our organization.
Maggie Skinner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity.
Patricia (Tricia) Cottrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere was a big plus. Some of the lower priced packages were locally hosted and that was a minus for selection. Price and functionality were the main reasons for choosing Bloomerang.
Karen Griner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love being able to see when I log in what my donor retention is and what percentage I have achieved in my fundraising goal. It is extremely beneficial to know how engaged each donor and volunteer is with my organization and to have all interactions and notes with those individuals in one place. The reports have always been superior but last year Bloomerang made them even better with a complete redesign. I feel as though I can pull any kind of report, and then save it to use again. The reports automatically update with any changes you enter into the database. The ability to mass upload data and to have donations and registrations made via our website automatically input into Bloomerang has saved us hours of administrative work.
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