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Bloomerang

Bloomerang

Overview

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.The vendor says their donor management application is rooted…

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Pricing

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Standard

$119

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://bloomerang.co/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $79 per month
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Product Demos

Plants vs Zombies 2 Toys Action Figure Catapult Zombie - Demo ...

YouTube

Plants vs Zombies 2 Toys Action Figure Bloomerang - Demo and ...

YouTube
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Product Details

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.

The vendor says their donor management application is rooted in principles of philanthropy; simple to use and focused on empowering an organization’s team to achieve remarkable results through enhanced donor loyalty.

The vendor’s value proposition is that Bloomerang is designed to deliver maximum results, maximum utilization by the organization’s team and maximum flexibility with no need for additional technology spending on their part.

Additionally, the vendor says their solution, plugs in the latest technologies and delivers them with a clean, modern interface - thus giving organizations a cloud-based system that is their “go-to” for better fundraising.

Bloomerang Screenshots

Screenshot of DashboardScreenshot of Letters & MailingsScreenshot of Constituent TimelineScreenshot of Report TemplatesScreenshot of Email AnalyticsScreenshot of Email EditorScreenshot of Communications AuditScreenshot of Constituent SummaryScreenshot of Constituent ProfileScreenshot of Twitter Listening HubScreenshot of Task ListScreenshot of Constituent Relationships

Bloomerang Video

About Bloomerang

Bloomerang Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Bloomerang starts at $79.

Blackbaud eTapestry, DonorPerfect, and Neon CRM are common alternatives for Bloomerang.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Bloomerang are from Small Businesses (1-50 employees).

Bloomerang Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)90%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(161)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, communications, and fundraising efforts. With its user-friendly cloud-based system, users have the flexibility to access and manage their donor CRM system from anywhere. This ease of access allows for efficient tracking and management of individual donors, corporate, foundation, and government grants, event attendees, newsletter subscribers, website visitors, and more.

One of the key benefits of Bloomerang is its capability to streamline the development process. Users can easily enter gifts, create gift acknowledgments, manage donor interactions, and generate comprehensive reports. This platform offers tremendous functionality at a reasonable cost. It allows users to create and manage custom fields without requiring external support or consultants. This customization feature enables organizations to tailor the system to their specific needs.

Organizations rely on Bloomerang to address various challenges they face in donor management. The platform simplifies tasks such as segmenting donors, tracking donor retention rates, managing event attendance, and collecting online donations. It also provides robust reporting and communication features that help organizations identify weak spots in donor retention and track the results of direct mail campaigns. Overall, Bloomerang solves the problem of ease of use for multiple employees while providing simplicity, customization options, powerful reporting capabilities, and effective communication tools.

Intuitive and User-Friendly Interface: Users consistently praise Bloomerang for its intuitive and user-friendly interface, with many stating that it makes the software easy to navigate and perform tasks quickly. This sentiment is shared by a majority of reviewers, who appreciate the simplicity and efficiency that the interface provides.

Helpful Chat Support Function: The chat function in Bloomerang's support system receives high appreciation from users, as it allows for easy and immediate assistance. Several reviewers have mentioned how valuable it is to be able to connect with customer support through live chat, enabling them to resolve their queries or issues promptly.

Comprehensive Donor Relationship Tracking: Users highly value Bloomerang's donor relationship tracking feature, particularly the timeline view which offers a comprehensive overview of each constituent's interactions. Many users find this functionality extremely helpful in managing and nurturing their relationships with donors effectively.

Confusing User Interface: Some users have found the user interface of Bloomerang to be confusing, which has made it challenging for them to efficiently manage tasks. They have expressed difficulties in navigating the system and understanding how to perform certain actions.

Steep Learning Curve: Several reviewers mentioned that it took them a significant amount of time to learn how to use Bloomerang effectively. They had to rely on watching instructional videos and reading blog posts in order to grasp the functionalities of the software.

Limited Customization Options: Users desire more flexibility and customization options within Bloomerang. Specifically, they would like greater control over customizing online forms according to their specific needs. Additionally, they express a need for more automated report generation features that cater to different purposes and requirements.

Based on user reviews, users commonly recommend the following for Bloomerang:

Consider specific features and needs. Thoroughly evaluate the specific features and needs of your organization before choosing Bloomerang. Explore different donor databases to find the best fit for your individual needs and comfort levels with cloud-based CRM or donor databases.

Try it out and utilize support. Give Bloomerang a try and experience its ease of use. Take advantage of the strong support provided by reaching out to staff with any questions. Make use of the helpful resources available on the website.

Keep database organized and avoid duplicates. To keep costs down when using Bloomerang, it is advised to keep your database organized and avoid duplicates. Clean and accurate data is emphasized for effective use of the software.

Overall, users recommend Bloomerang for smaller nonprofits as it seems to be an ideal fit for their donor management needs. They highlight its ease of use, strong support, and cost-effectiveness. However, they also suggest considering specific requirements and thoroughly vetting information before switching to Bloomerang for an easier conversion process.

Reviews

(1-25 of 100)
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Bloomerang is a helpful tool for small non-profits as a first CRM

Rating: 8 out of 10
May 03, 2021
Verified User
Vetted Review
Verified User
Bloomerang
1 year of experience
  • CRM - Bloomerang is really useful as a CRM for tracking donors and viewing their donations on a timeline for a quick visual of a specific persons engagement with our organization.
  • Automatic reporting - gone are the days of exporting CSV files and pasting them into master spreadsheets. By setting up the forms on our site everything automatically goes into the Bloomerang database. Donations made off our website can be imported into the software from a CSV file.
  • User-friendly for non-technical staff - Non-technical staff can easily run reports and get a visual representation of donors and their relationships with the organization.

Excellent Donor Management for Most of Us

Rating: 9 out of 10
March 12, 2020
Verified User
Vetted Review
Verified User
Bloomerang
4 years of experience
  • Easy to navigate donor and donation management.
  • Robust, complex reports for users willing to learn.
  • Excellent donor communication features.
  • Consistent updates.
  • Knowledgeable and quick customer support.

A Pretty Good Fundraising and Crowdsourcing Resource

Rating: 6 out of 10
February 28, 2020
Verified User
Vetted Review
Verified User
Bloomerang
1 year of experience
  • Household management for related or residence-sharing donors--plenty of fields for capturing data on individuals living under the same roof, with the ability to also link them to others by relationship (such as siblings, cousins, in-laws, co-workers, etc.)
  • Funding analytics--first rattle out of the box when signing in. Thumbnails of how the organization is doing over short- and long-term spreads, most recent donors, etc.

Bloomerang or Bust

Rating: 9 out of 10
November 07, 2019
MG
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
  • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
  • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.

Bloomerang: The Simple CRM

Rating: 5 out of 10
March 14, 2019
Verified User
Vetted Review
Verified User
Bloomerang
1 year of experience
  • Easy to use interface
  • Good reporting that is easy to modify
  • Easy setup
  • Has built in way to do online donation form

Bloomerang is a pretty good tool to have

Rating: 7 out of 10
March 08, 2019
Verified User
Vetted Review
Verified User
Bloomerang
3 years of experience
  • Easy to set up campaigns and to receive online donations for specific campaigns.
  • Report running is easy and comprehensive.
  • Sets apart donors who are very active and need special attention.

Bloomerang Makes Us Better

Rating: 10 out of 10
March 01, 2019
PG
Vetted Review
Verified User
Bloomerang
1 year of experience
  • Bloomerang is web based and so easy to access. Recording interactions with donors is easy and enjoyable.
  • I send an email newsletter through Bloomerang. It is easy to set up templates and update them. After sending a newsletter it is easy to see detailed tracking info (when launched, deliverability, opened stats, recipient engagement, and links clicked).
  • Bloomerang's interactive connections is so helpful. There are so many connections to find things one may want to follow. As I mentioned in the email tracking portion you can click any number of links to follow or find detailed information (unsubscribes, bounced, etc.)

Solid choice

Rating: 8 out of 10
March 01, 2019
Verified User
Vetted Review
Verified User
Bloomerang
6 years of experience
  • Donor profile - it's very simple to see who's very engaged and who's not.
  • Online donations - hosted giving pages make donations easy to manage from within Bloomerang.
  • Robust reporting - I've never found a reporting engine with more granularity. it's really amazing.

Bloomerang for Non-Commmercial Radio Donor Management

Rating: 7 out of 10
March 01, 2019
JM
Vetted Review
Verified User
Bloomerang
2 years of experience
  • It allows us to see at a glance the involvement level of any given database participant.
  • It has great search capabilities to provide various pieces of specific station performance.
  • It interfaces well with other databases and donation processing companies.

Bloomerang Use for a Campus Ministry Setting

Rating: 10 out of 10
March 01, 2019
KB
Vetted Review
Verified User
Bloomerang
3 years of experience
  • It gives us a very easy to manage way of tracking our constituents, donors and friends.
  • We can create constituent fields that help us send information out to only those who need it.
  • It makes donor management very easy and allows us to thank our donors and track giving.
  • It is very user-friendly and the online tech support is SO good!!!!!

Easy to use and effective!

Rating: 10 out of 10
March 01, 2019
EH
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Provides an at a glance snapshot of donor engagement... email opens, gifts, volunteer hours, interactions, emails, etc.
  • Easy to use reporting functions and full support to create reports
  • Manages our grant process and tracks when grants are due as well as all other pertinent information

We love Bloomerang!

Rating: 10 out of 10
May 23, 2018
SS
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system.
  • Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content.
  • Integration with DonorSearch is awesome and seems to be improving often.
  • They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction.

Life is Good

Rating: 10 out of 10
January 30, 2018
LM
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Bloomerang can generate reports that are incredibly specific with the "and" "or" buttons. I recently created reports of holiday giving received before a particular email went to all constituents and then after that email was sent. This allowed us to consider how effective the email was.
  • Tracking who opens emails, who clicks on certain links and who visits our website has helped us to fine tune our emails.

Bloomerang saves me time!

Rating: 9 out of 10
January 19, 2018
  • Bloomerang is great at generating letters and addresses.
  • I love the "note" function to add communications and updates to a donor's file so that others can see an interaction, address change, phone call, etc.
  • I recently learned how to create end-of-year letters and reports, which saved a tremendous amount of time.
  • Reporting functions for various development needs.

Why I chose Bloomerang for our CRM

Rating: 10 out of 10
November 28, 2017
TD
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Bloomerang is very intuitive and user-friendly, even for staff and volunteers that are not technologically oriented or experienced.
  • Bloomerang is built on the concept that donor retention is key with a dashboard that shows donor's love (on fire to cold) for each constituent, making for a very quick survey of current relationship status.
  • Bloomerang has a fabulous tech and user support staff making it easy to reach out with questions. We have never had to wait for someone from Bloomerang support to chat online!
  • Bloomerang incorporates online giving and event registration seamlessly.
  • Bloomerang can export to QuickBooks easily.

Bloomerang: Helping us to build & retain relationships with ease!

Rating: 10 out of 10
November 22, 2017
KB
Vetted Review
Verified User
Bloomerang
2 years of experience
  • Tracking donor relationships (love the timeline view).
  • Tracking various campaigns (dashboard view and graphics are great).
  • Reports (so many options to build reports and share your data...data is key!).
  • Letter and email generation.
  • Linkage to our website (online giving!).

Bloomerang - a great user friendly solution!

Rating: 9 out of 10
November 22, 2017
CC
Vetted Review
Verified User
Bloomerang
2 years of experience
  • New contact entries are a snap. It literally takes about 2 minutes to train someone on how to enter a new contact into the system.
  • Entering donations is also a very easy process and super easy to train someone on how to do it.
  • The dashboard is useful and gives a nice rundown of current donations.
  • Processing credit cards within the system is also very easy, however we still use Paypal for non-profits to process donations that come in over the phone due to the cheaper rate.

Bloomerang has our donors FEELING THE LOVE!

Rating: 10 out of 10
August 31, 2017
CS
Vetted Review
Verified User
Bloomerang
1 year of experience
  • Cloud-based system. I can access my donor database from anywhere on the planet from my laptop or phone.
  • The built in Ahern audit guides you in making sure you are staying donor-focused and using appropriate grade level.
  • Custom fields allow me to build reports that are specific to our organization and donors.
  • Dashboard with current overview of donor retention rate, campaign progress, and tasks keep me focused on moving my organization forward.

Bloomerang is a good...but mixed...bag.

Rating: 7 out of 10
June 19, 2017
SD
Vetted Review
Verified User
Bloomerang
4 years of experience
  • The reporting interface is very clean and intuitive. By the far the best and easiest I've used.
  • The engagement index is helpful, along with the donor retention meter. Just as constant reminders.
  • The overall record interface is clean, easy to read and easy on the eyes.

Bloomerang Review

Rating: 9 out of 10
June 19, 2017
Verified User
Vetted Review
Verified User
Bloomerang
1 year of experience
  • Very user-friendly
  • Reporting is easy
  • Connecting people is a breeze
  • Adding fields is simple
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