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Bloomfire

Bloomfire

Overview

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with…

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Recent Reviews

TrustRadius Insights

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access …
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Bloomfire shines!

10 out of 10
April 05, 2022
Incentivized
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

Bloomfire Review: Allows Medical Pro To Search In Catalogs of Data Quickly & Efficiently
03:35
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Pricing

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Basic

$25.00

Cloud
per month

Entry-level set up fee?

  • $25
    Optional
For the latest information on pricing, visithttps://bloomfire.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Details

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Bloomfire Videos

Introducing Bloomfire Spark
Bloomfire for Knowledge Sharing
Southwest Airlines Democratizes Insights with Bloomfire
Southwest Airlines Democratizes Insights with Bloomfire

Bloomfire Integrations

Bloomfire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA, Australia, UK, England, Germany, Canada, Mexico, Spain, Ireland, Wales, France, New Zealand

Frequently Asked Questions

Bloomfire starts at $25.

Guru, Market Logic, and Zendesk Guide are common alternatives for Bloomfire.

Reviewers rate Usability and Support Rating highest, with a score of 9.

The most common users of Bloomfire are from Mid-sized Companies (51-1,000 employees).

Bloomfire Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(283)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.

With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.

Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.

The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.

Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
February 04, 2022

Satisfied user

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is the search engine for company products and procedures
  • Excellent search engine
  • encourages user feedback
  • provides needed updates
  • easy to use
  • say what you need and it finds it
  • Show entries in more chronological order most recent first
  • speak and find
It almost eliminates the need for calls to associate assistance. It might be helpful if tutorial video wss was available so all could benefit from this resource
  • Reduced associate assistance calls
  • less search time
  • easier to help more customers and associates
N/a
500
Customer service, shpping, internal customer s
I am not knowledgeable about that
  • Product info
  • shipping updates
  • best current practices
  • Storage of catalog archives
  • uniform information
  • current updates
  • Employees information
  • schedules
Because it is so easy to use
Not Sure
I was not involved in purchase
Was not involved in this
N/A to me
I am not in I.T.
  • Accessible catalog archives
  • easy keyword search
  • product and shipping updates
  • information about problems
September 14, 2021

Pleased Bloomfire User :)

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our enterprise leverages Bloomfire as the main knowledge source. Our enterprise strategy is to extend Bloomfire to all areas. To achieve this goal, our Knowledge Management (KM) team partners with each department to help them through the migration process. In the process, the team takes time to understand department-specific needs, communicate Bloomfire benefits, build a viable plan of work with the business, develop individual dept knowledge owners and champions that lead to the successful adoption of Bloomfire.
  • Partners with us to understand our goals
  • Keeps us informed of latest system release and things in the pipeline
  • Timely resolution of tickets
  • N/A
Well suited in creating a standard for knowledge training. Building quality and consistency. Maintaining content governance. Go-to source of knowledge for technical training needs. Developing team members, especially those who are newer.
  • Increased employee job satisfaction
  • Reduced time to success
  • Valuable insights on high priority content needs
  • Increased team collaboration
  • Reduced time spent solving problems
N/A
Microsoft Teams, Microsoft 365 (formerly Office 365)
Unsure
Marcus and his team are on it! They give us a step-by-step process of what's going on behind the scenes which makes us feel like we're part of a great team. They also go the extra mile to partner with our IT dept to help with configuration and troubleshooting. They've developed a very positive relationship over time.
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