Bloomreach Commerce Experience Cloud

Omni-channel marketing automation.

I recommend it to anyone looking for a professional tool at the best level available. Thanks to Bloomreach, we can reach hundreds of thousands of customers a day with one click. Today, we can no longer imagine serving customers in 27 countries without this tool. I highly recommend it to larger companies.

We use Bloomreach Commerce Experience Cloud for a number of business functions. Specifically to my team, we run our digital marketing campaigns, store and segment our data and then report back on the engagement and performance of these digital campaigns to analyze how the use of the Bloomreach platform is helping us acheive our business goals.

We use Bloomreach [Experience] as our global CMS system and with the help of Bloomreach [Experience] we set up our global websites.

We use Bloomreach to send personalised emails. Bloomreach helps us effortlessly manage a big database of customers, store their preferences, analyse their behaviour and use it to communicate with them according to their needs.

NMG uses Bloomreach integrations to help with the product discoverability of our website. We utilize search and browse tools in the dashboard to ensure relevancy and impact the ranking of our products to best meet the customer intent and business strategy.

We use Bloomreach as a means to analyze customer data and optimize our segmentation and targeted strategies. We also use it to generate reports and monitor our loyalty program performance. As for communication, we mainly use it to automate and personalize our email campaigns and push notifications. It is a very complete product, however, we do find it to be a bit limiting at times, like in the case of in-app messages. We also find that the Bloomreach support team lacks the tools to help us out set up what we want in that regard, for example in the case of issues related to our mobile app, stating that no testing can be done on our app since it is available for Canada only. Finally, it would be great if the email editor provided possibilities to control approximately how our emails will look under dark mode.

Mainly for newsletters, transactional emails, and automail. We are aiming to use it for better experiments in the future when you have fixed the SPA problem. Now it is a bit hard to work without having the flickering effect that we see now. We are also going to use more pop-up banners (Weblayers) and other things. We are using the reports and dashboards a lot today.

We are implementing Bloomreach to Amway Clients in Taiwan and India. The scope of the use case is to ensure customers follow products they bought in past. We are facing a problem with communicating to their direct uplink or above-linked customer. Is there a way to send an SMS/EMAIL to a customer who has references from another customer like MLM tree?

To retain one-time purchase customers and nurture loyal customers.

In our business we use Bloomreach for email marketing but also, and for my purposes, I use their Experiments and Web layer features to test various hypotheses we have about the user's conversions on our website. These range from simple Web element a/b testing to more complex tests like product recommendations and conditional Web layers. These tests save us time by allowing us to test on-the-fly without having to engage our in-house development. Additionally, the ability to assess and evaluate these tests allows us to validate the item tests and see what the likely uplift would be if we implemented them directly on our website.

Bloomreach Commerce Experience Cloud in our company is used for - personalized emailing, specific scenarios and newsletters - personalized web promotions - reporting - surveys by mail and on web page - GDPR consent management

Bloomreach Commerce Experience Cloud is our customer data platform used for various use cases (i.e. share a coupon, welcome messages, etc...) across our international company. We are also considering this platform for AB tests.

We use the Bloomreach Exponea tool to communicate with our readers and subscribers via Weblayers and emails. Exponea is a very important tool for converting readers to subscribers for us.

We use Bloomreach Commerce Experience Cloud as a CMS for a commerce website. The business wants its current commence platform to be faster and more performant. We use Bloomreach Commerce Experience Cloud to construct a page for product Range, Category, and Search results page.

We use it as a campaign management system. Step by step we migrate our campaigns to this new system starting with consumer segments (postpaid and prepaid). The goal is to cover the full campaign activity: finding the target group, parameterizing the campaign, choosing the right channel and tools, including AB test or any other testing method, initiating the campaign, then tracking the info about it in real-time. After that, analyze the results, build up a dashboard the monitor the effect, modify the campaign if it is necessary, and present it to management. Also, we would like to use this product as a segmenting tool, to find new possibilities, target groups.

I prepare campaigns (email templates, scenarios, push notifications), analyze the data (via reports, segmentation (customer and event segmentations), funnels, in which I also use metrics, aggregates, running aggregates, expressions ...).

We are using Bloomreach as our main search tool, where we rely on machine learning to improve the quality of our search results and to propose the right filters to the users, based on the usage of these filters. We are currently exploring further how we can improve our cross-sell and upsell with Bloomreach, so far, the results are looking promising. Due to an outdated non-standard legacy webshop platform, we've struggled a bit to feed the Pixel accurately, but as we're now live, we already see drastic improvement.

We have successfully implemented this product in the whole company, making campaign management easier and user-friendlier. The vendor selection process went smoothly. After contracting good service was provided from them. The training materials were great and thorough. Our campaign management system was out of date and could not handle contextual needs, while this offered a great built-in solution for that. After implementation we have transferred our campaigns to this system step by step, creating more phases, but it was managed without any problems. I can only recommend this product and the team behind it, everything went super smoothly.

We use Bloomreach Commerce Experience Cloud to help customers find products on our eCommerce website. Search results browse our product descriptions and return relevant items for our customers to buy. Plain English searches are very beneficial because not all of our customers are familiar with our part numbers.

We're using Bloomreach Commerce Experience Cloud to build reusable components. It to make sure that the user can build pages easier. We are using search and all out of the box solutions that we can use, like boosting, redirecting, and blocking of certain words on search.

We are using Bloomreach Content Experience (brX) and Bloomreach Search & Merchandising (brSM) services to build the storefront of another company. The product addresses problems of content management, building content-driven pages, and also building pages such as the Search Results Page (SRP) where brSM is especially useful.

Thanks to Bloomreach we know how to automate a lot of things in our company that took too much time before. During the main COVID season, Bloomreach saved us time and money by contacting our customers regarding their purchases or behavior. Also, Bloomreach helped us with marketing investments. Specific reporting, that cannot be made in other analytics, helped us with analyzing specific problems that bothered us.

We use Bloomreach (Exponea) as a CDP and marketing automation tool. Exponea is plugged into our front end as well as integrated with our data warehouse for full, rich information about our customers. The marketing team then sets up automated email and push notification campaigns that address specific customer journey goals.

I am using Bloomreach Commerce Experience Cloud to create Marketing emails and campaigns. It's a great platform to deal with complex logic with HTML structure, as well it provides a visual builder to create email which make life easier who are not good at HTML. Bloomreach's online support is worth to mention here as they are very prompt to reply and algin to the solutions.