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Bloomreach Composable Personalization Cloud

Bloomreach Composable Personalization Cloud

Overview

What is Bloomreach Composable Personalization Cloud?

Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they…

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Pricing

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What is Bloomreach Composable Personalization Cloud?

Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless…

Entry-level set up fee?

  • Setup fee required
    Required
For the latest information on pricing, visithttps://www.bloomreach.com/en/pricing?u…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Tour of Bloomreach Discovery

Navattic

Tour of Bloomreach Engagement

Navattic
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.5
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.3
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.3
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.3
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.6
Avg 7.6
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Product Details

What is Bloomreach Composable Personalization Cloud?

Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping. The company has multiple AI patents and serves global brands that include Williams-Sonoma, Bosch, Puma, and Marks & Spencer.

Bloomreach Composable Personalization Cloud Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM
  • Supported: Third-party software integrations

Bloomreach Composable Personalization Cloud Screenshots

Screenshot of funnels that simplify targeting.Screenshot of retention-based insights about impact of changes in a product and the impact of major marketing campaigns.Screenshot of web layers with A/B testingScreenshot of the Drag and drop campaign editorScreenshot of the WYSIWYG Email editor & Fully customisable Email templatesScreenshot of the CRM with 360° customer behaviour historyScreenshot of Single Customer View detailScreenshot of Bloomreach Engagement performance analytics dashboardScreenshot of Asset manager, templatesScreenshot of the Experience managerScreenshot of the Experience manager - bannerScreenshot of Product grid editor

Bloomreach Composable Personalization Cloud Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUS, UK, EMEA, DACH, CIS, CEE
Supported LanguagesBengali, Bulgarian, Czech, Danish, German, Greek, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified), Maltese

Frequently Asked Questions

Adobe Marketing Cloud, SAP Emarsys, and Tealium Customer Data Hub are common alternatives for Bloomreach Composable Personalization Cloud.

Reviewers rate Lead nurturing automation highest, with a score of 8.2.

The most common users of Bloomreach Composable Personalization Cloud are from Mid-sized Companies (51-1,000 employees).

Bloomreach Composable Personalization Cloud Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)47%
Enterprises (more than 500 employees)23%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 146)

No blooming campaigns without Bloomreach Commerce Experience Cloud

Rating: 9 out of 10
June 28, 2024
BD
Vetted Review
Verified User
Bloomreach Composable Personalization Cloud
2 years of experience
At Notino we use Bloomreach Commerce Experience Cloud every day for almost everything, well at least CRM related everything. For segmentations, scenarios, reporting, customer properties and event tracking. Mostly everything (well okay about 80%) I need for my work I find at Bloomreach Commerce Experience Cloud. It helps us track customer activities on web, how they react on our emails or PNS or SMS, even weblayers. I can target very precisely every campaign. I can even make dynamic content thanks to jinja programing in email webhooks. Or make multichannel campaigns or multilevel campaigns that can be active for months (or even years) and can target new and new audiences and then track the results of the campaign.
  • Segmentation
  • Scenarios
  • Customer profile
Cons
  • Loomi
  • Multilevel reporting
Automatization has Bloomreach Commerce Experience Cloud on very high level, we are able to set up over 20 different fully automatized long term campaigns that require very few adjustments over time and we are working on more and more. Also segmentations is on amazing level. I never worked with such an accurate level of customer segmentation. Where I think Bloomreach Commerce Experience Cloud could be better is reporting, some detailed lookups for me are difficult to set even as a data analyst. I hoped Loome would help me with that, but since Notino has so many custom adjustments, Loome does not work very well with them.

Versatile and powerful, once you understand how to use it

Rating: 10 out of 10
October 25, 2024
Vetted Review
Verified User
Bloomreach Composable Personalization Cloud
1 year of experience
We use Bloomreach Engagement as our ESP and CDP, it holds all of our CRM and customer data in a single customer view database. It powers our marketing and service-based emails, elements of on-site customisation, and customer segmentation. We also use it as an analytics platform, for ad-hoc reporting and insight gathering.
  • Customer segmentation.
  • Custom reporting.
  • Trigger-based marketing automation.
  • Email marketing.
  • Identity resolution
Cons
  • Custom reporting is hard to understand.
  • The recommendations engine can be tricky to set up.
Bloomreach Engagement is an incredibly powerful and versatile tool for reporting, analysis, and marketing. However, because it's so versatile, it can be overwhelming when first setting it up - practically everything is set up in a custom way from scratch, with little in the way of out-of-the-box solutions. This is great for versatility and customising it to get exactly what you want, but it takes a dedicated focus to do it well.

Bloomreach with endless flexibility, great customer support and limitless personalization!

Rating: 10 out of 10
October 23, 2024
Vetted Review
Verified User
Bloomreach Composable Personalization Cloud
4 years of experience
It's the head platform for CRM where communications happen through the sales funnel - from Bloomreach to customers. We create segmentations - automate scenarios - analyze data - A/B tests. We create engagement and convert content. We send customer lists matching specific attributes to Google Ads for algorithm learning. We create popups and weblayers on the website. We send surveys for feedback and ratings
  • Flexibilities with Jinja syntax
  • Creating creative scenarios
  • Reports & Funnels
  • Snippets & Templates
Cons
  • Coding emails
  • Customized matching attributes when add audience to Google Ads & Facebook ads
  • Dynamic triggers without Jinja tags
Bloomreach has limitless flexibility in personalization. Always had great experiences with customer support. Great flexibility in the software. Constant updates and bug fixing.

Bloomreach Composable Personalization Cloud

Rating: 10 out of 10
November 15, 2024
Vetted Review
Verified User
Bloomreach Composable Personalization Cloud
3 years of experience
Bloomreach's Composable Personalization Cloud addresses core challenges in our data fragmentation, inconsistent experiences, scaling personalization, and optimizing customer engagement. Its capabilities extend across many industries, especially e-commerce, to deliver real-time, personalized experiences that boost conversions and customer satisfaction. Main business problems addressed are fragmented customer data. inconsistent customer experience across channels , lack of Real-Time Personalization, low Conversion Rates etc
  • E-Commerce Personalization
  • Dynamic Content Delivery
  • Cross-Channel Orchestration
  • Real-Time Behavioral Triggering
  • AI-Powered Personalization
Cons
  • More Granular Analytics and Insights
  • Customization and Flexibility for Niche Industries
  • Enhanced Mobile Experience
Well-Suited Scenarios:
1. Large e-commerce businesses with extensive product catalogs.Companies needing real-time
2. AI-driven personalization across multiple channels
3.Omnichannel retailers aiming for consistent experiences across online and offline environments
4.Content-heavy websites and publishers looking to personalize user journeys
5. Enterprise B2B companies seeking complex, targeted personalization for decision-makers.




AI Driven Recommendations and Predictions

Rating: 10 out of 10
May 07, 2024
Cart abandonment emails, AI-powered recommendations and predictions (upsell), almost sold out banner, timed emails and one-time special offers are all excellently integrated into Bloomreach Engagement. The fact that we have all of these easy to use tools in platform really makes the performance high level. Since integrating Bloomreach Engagement into our system and data, our marketing, specifically targeting of customers, has had a huge impact on the accuracy of our marketing approach. The difference between other automated marketing tools that we tried and Bloomreach Engagement are clearly significant. The staff and platform have proven to be critical for our business and revenue.
  • The Bloomreach team consists of forward-thinking experts who are friendly.
  • Integration took just a short time and we were up and running quickly thus increasing revenue.
  • The tool is constantly getting better and better.
  • You get a lot of value from Bloomreach Engagement, comparing capabilities to cost.
  • Since implementing Bloomreach Engagement into our company, we are able to see the uplift and conversions that they are able to bring on a daily basis.
Cons
  • Although it is easy to use, there is still a learning curve to any new tool. The staff of Bloomreach is more than happy to help with any questions that we had and still may have in the future.
I rate Bloomreach Engagement 5 stars. A very smart investment for our company, for sure.
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