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Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations recognize problems before they happen, get machine-learning-based recommendations for action, and minimize risk while capitalizing on opportunities. It supports management of warehouse operations, and logistics networks.
The software integrates and supersedes the former Red Prairie warehouse management system, acquired and integrated into the portfolio of the former JDA Software Group in 2012.
- Designing use case specific solutions to warehousing problems.
- Ability to mold the current software as per specific client requirements.
- Excellent back end and after sale services & support.
- User Interface has too much info at a given time which can be broken down further to reduce clutter.
- End-user needs to have more customizable options to design the page as per their comfort.
- Changes made can be updated quicker, as of now it takes too much time to reflect the same in live sessions.
- Allows access from anywhere
- 24/7 Support
- Compability with newer browsers
- Less setup on new machines
- Directed work.
- Highly customizable
- Quite user un-friendly database design; DB table names and column names don't give any clue about their purpose.
- Data separation is non-effective. This is NOT a software for a 3PL (3rd party logistics company). Multiple clients sharing the same warehouse share tables - such as the Item Master table - without a clear indication of the client's name.
- Several different tables for ItemMaster, way too complicated.
- System would reject new Items if the Item Color sent via EDI hasn't been codified before the Item Master upload. That is a problem for fashion clients that create many new color codes every season.
- Software requires SERVER reboot for every new change in order for the change to be effective. Unacceptable when many clients are on the same server and on a distributed organization.
- Provides great and reliable data to give feedback to your employees.
- Gives you data to see the true picture on effectiveness in youf production areas.
- The tools and reports are endless and can be used by the front line supervisor and the management team to see trend lines on performance and gaps that need to be closed.
- There are not many areas I have seen that need to be improved afher you know the system.
- RedPrairie has a big jump over many companies because it is 3D and takes all factors in consideration.
- I do not have any thing bad to say about RedPrairie.
- RedPrairie is very customizable by internal staff. Being a 3PL, we have many different customer requirements. RedPrairie has easily met them all. We try not to customize, as the product works well out of the box. But we do create custom reports and data extracts that customers require. And we can do those modifications ourselves with no RedPrairie support or additional cost.
- RedPrairie allows for accurate and efficient use of warehouse labor. Transactions are tracked and rules are in place to keep inventory accurate. RedPrairie has a sophisticated work queue engine that hands out the best piece of work to warehouse workers and allows them to work as efficiently as possible.
- RedPrairie has a robust integration layer that allows for data input and output to nearly any host or destination.
- RedPrairie is complicated due to all of the customer requirements. There isn't really a "RedPrairie light" for simple, small customers.
- RedPrairie is a client/server application. They are working towards a web interface.
- Cycle counting--great feature for inventory accuracy.
- System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
- CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!
- Doing wall-to-wall counts and sending to another system, for example SAP. There is no count over-lay to send to SAP, must do manual adjustments in SAP to balance to RedPrairie after an inventory count.
- There are NO reports! Everything must be exported to Excel and then reports can be manually created.
- Enhancement request process - working with requests from "like Companies" and gathering information to work to THE BEST solution for all
- LESS red tape....has gotten ugly since JDA took over!
- Inventory Adjustment efficiency to do more than one at a time and via LXE
- Line Supply via Directed Work
- Easier/cleaner substitution process for outbound orders
- Bayrow & pallet consolidation
- Yard Trailer Management Report
- Shared Yard Management
- Customization - There is a network of consultants outside of RedPraire that can customize it without having to go through the giant
- Implementation - There is a network of consultants within and outside of Redprairie that can implement the software
- Real Time Orders Processing with EDI, XML integration, Ideal for 24/7 operations
- Needs experienced IT support
- Primary focus is on consumer good and retail
- The core WMS has very strong capabilities for the high tech industry and use by 3rd party logistics providers.
- The product is highly configurable and scalable for large complex operations.
- There is a lot in the core product that can be used with consistent user experience. Other providers have multiple modules that have different user experiences.
- A lot of third party logistics providers already use and are comfortable with Red Prairie WMS.
- Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
- As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
- As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.
- It is a relatively cheap and basic LMS.
- If customization is not required it can be dropped into an operation quickly.
- Attractive starter program for organizations with limited engineered labor standards experience.
- Engineered labor standards are very generic and times/elements could be tightened up.
- Customization of the programs throws them a curve. logically they are resistant to rewrite what is already written, but meeting the needs of a more sophisticated customer requires greater flexibility and investment.
- On site support needs to be more robust. It is dictated up front in the project plan, but needs to be flexible to meet customer needs, based on their demands.
- Supervisor level time required to maintain the system (punches, etc) is significant and not a value-add use of their time.
- In general, the customer support was adequate. Fortunately, we were large enough to be able to exert pressure on RedPrairie senior management when problem resolution was slow. Due to the uptime criticality of our warehousing operation, we couldn't afford any major delays more than 4 hours because of the order backlog.
- The RedPrairie technical staff was knowledgeable. However, our particular WMS system had been highly customized over the years and it did not seem that their support techs had complete understanding of our system configuration. We were forced eventually to seek support from a 3rd party RedPrairie servicer who had originally installed our system.
- By and large, the RedPrairie WMS system worked very well and we were able to integrate it with our ERP system.
- RedPrairie had project managers but they didn't seem to have much control or influence in the RedPrairie professional services group.
- RedPrairie would not accept customer statement of work (SOW) and were very reluctant to negotiation on terms and conditions. Many hours were spent by our procurement staff in trying to negotiate key issues or deadlines. After awhile, one of our procurement staff refused to deal with RedPrairie SOW or contracts out of sheer frustration.
- RedPrairie billing, especially for professional services, was atrocious. No details. No copies of consultant travel receipts. Delayed and incomplete bills.